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4.0 out of 5

"Very convenient and friendly staff allowing us the flexibility and freedom to peruse with ease " More

By a verified traveller on Wed 01 Jan 2020

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Hotel Description

Surabaya Suites Hotel Powered by Archipelago puts you in the heart of Surabaya, connected to a shopping center and within steps of Surabaya Plaza Shopping Mall and World Trade Centre. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering can include massages and body scrubs along with aromatherapy and mani/pedis. The restaurant, Cafe Taman, serves international cuisine and is open for brunch, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, steam room, and kids' swimming pool as well as access to fitness classes. 1292 square feet (120 square meters) of event facilities include a meeting room and conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. There's also free valet parking, along with the convenience of an airport shuttle.

Near this Surabaya hotel, you'll find Tunjungan Plaza.

Junior Suite Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Business Suite Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Business Suite Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Business Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Surabaya Suites Hotel Powered by Archipelago ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Surabaya Suites Hotel Powered by Archipelago

Couples (2) Family (1)
4 out of 5
Very convenient and friendly staff allowing us the flexibility and freedom to peruse with ease

Posted by on 1 Jan. 2020

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4 out of 5
Pros: Nice big room
Cons: Not enough toilet paper
good brekky

Posted by , from Australia - QLD - Sunshine Coast on 17 May 2012

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About the Surabaya Suites Hotel Powered by Archipelago

Location Plaza Boulevard, Jalan Pemuda 31-37, Surabaya, East Java 60271

Property Features

Surabaya Suites Hotel Powered by Archipelago offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 1292 square feet (120 square meters) and includes conference space. A children's pool, a steam room, and spa services are also featured at the family-friendly Surabaya Suites Hotel Powered by Archipelago. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This Surabaya hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 7 levels
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Built in 1993
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Train station: Surabaya Gubeng Station (2.2 km / 1.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Surabaya Suites Hotel Powered by Archipelago offers 230 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. This Surabaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Surabaya Suites Hotel Powered by Archipelago has a restaurant on site.

Cafe Taman - This restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Coffee Bar - This coffee shop serves brunch, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Surabaya Suites Hotel Powered by Archipelago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 48.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Surabaya Suites Hotel Powered by Archipelago

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • Children stay free
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 3
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17 (one-way)
  • Rollaway bed fee: USD 48.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Surabaya Plaza
  • Surabaya Plaza
  • Surabaya Plaza Hotel
  • Surabaya Plaza Hotel Java
  • Surabaya Suite Hotel
  • Surabaya Suite
  • Horison Suites Surabaya Hotel
  • Surabaya Suites Hotel
  • Surabaya Suites
  • Horison Suites Hotel
  • Horison Suites Surabaya
  • Surabaya Suites Hotel
  • Surabaya Suites Hotel Powered by Archipelago Hotel
  • Surabaya Suites Hotel Powered by Archipelago Surabaya
  • Surabaya Suites Hotel Powered by Archipelago Hotel Surabaya

You should know

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.