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DoubleTree by Hilton Stoke on Trent

4.0 star property
Upscale hotel with sauna and business centre

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Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Indoor pool, pool loungers
Exterior
Room, 1 King Bed, Accessible
Restaurant
Reviews
8.4

Very good

Popular amenities

  • Pool
  • Breakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Parking available

Check out the area

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ
  • Popular LocationWaterworld2 min walk
  • Popular LocationRegent Theatre18 min walk
  • Popular LocationVictoria Hall3 min drive
  • AirportBirmingham (BHX)65 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Heating
LCD TV
Sofa bed
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Bathrobes
  • 9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed - queen
Eco-friendly toiletries
Hairdryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Coffee/tea maker
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Coffee/tea maker
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed - queen
Eco-friendly toiletries
Hairdryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Garden Inn Stoke on Trent
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (342)
The price is AU$174
for 1 night
includes taxes & fees
30 May - 31 May
Hilton Garden Inn Stoke on Trent

About the area

Stoke-on-Trent

DoubleTree by Hilton Stoke on Trent places you steps from Waterworld and within a 20-minute stroll of The Potteries Museum and Art Gallery. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .Enjoy the sauna and pool loungers. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning full breakfast is available. There's also the convenience of self parking. .Within a 30-minute drive of this 4-property class Stoke-on-Trent hotel, attractions include Peak District National Park and Trentham Gardens.

What's nearby

  • Waterworld - 2 min walk
  • Regent Theatre - 18 min walk
  • Victoria Hall - 3 min drive
  • Staffordshire University - 3 min drive
  • Fenton Manor Sports Complex - 5 min drive

Getting around

  • Longport Station - 7 min drive
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • The Holy Inadequate - 15 min walk
  • M&S Café - 4 min drive
  • Brindley Farm - Dining & Carvery - 10 min walk
  • Starbucks - 9 min walk
  • Toby Carvery - 6 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Upscale hotel with sauna and business centre
DoubleTree by Hilton Stoke on Trent offers its guests an indoor pool and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly DoubleTree by Hilton Stoke on Trent also features a vending machine, a garden, and concierge services. Parking is available for a fee.

This 4-star Stoke-on-Trent hotel is smoke free.

  • 147 guestrooms or units
  • 4 levels
  • Conference rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Stoke on Trent offers 147 accommodations with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: GBP 10 to 16.95 for adults and GBP 5 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 15.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.00 to 16.95 for adults and from GBP 5.00 to 10.00 for children
  • Self-parking fee: GBP 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Stoke on Trent?

DoubleTree by Hilton Stoke on Trent offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Stoke on Trent?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Stoke on Trent on 2 June 2024 start from AU$160.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Stoke on Trent?

Yep, DoubleTree by Hilton Stoke on Trent has a self car park for GBP 5.00 per day.

Does DoubleTree by Hilton Stoke on Trent have a pool?

DoubleTree by Hilton Stoke on Trent has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does DoubleTree by Hilton Stoke on Trent have a waterslide?

No, there is no waterslide at DoubleTree by Hilton Stoke on Trent, but Waterworld is a short 2-minute walk away.

Does DoubleTree by Hilton Stoke on Trent serve breakfast?

Yeah, our guests give a thumbs up to the full brekkie here! Served daily, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton Stoke on Trent?

No, DoubleTree by Hilton Stoke on Trent does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Stoke on Trent?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Stoke on Trent?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Stoke on Trent?

No, only service animals are allowed.

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 480 out of 1000 reviews" "
Rating 8 - Good. 326 out of 1000 reviews" "
Rating 6 - Okay. 110 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Catharine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, big rooms, pool nice perk!
A lovely pool! So warm! Quick food, big portions! Nice local ale beer in bar. And the staff were very sweet with our 4 year old daughter! A little annoying you still pay £5 for overnight parking but atleast it’s not the full sum of £15! Breakfast was well stocked up and staff always greeted us throughout with smiles and attention!
Stayed 1 night in Feb 2024

6/10 Okay

Kaitlin, liverpool

Liked: Cleanliness
Check in was very slow, only one member of staff on the desk checking in despite it being a saturday pm and multiple staff floating round. Service wasnt great at check in, noted that the guests checking in infront of me had everything explained to them including facilities, where to acess lifts and timing for the restaurant even asked did they want to book the restaurant that evening.Originally given a room on the first floor, then changed to the 3rd floor. Sadly this was not a "bonus". The room given was right next to the doors to the lift and sadly when the doors were opened they would bang loudly on the bedroom door. This was very disturbing and extremely annoying. The level of noise in the hotel was horrendous. Breakfast options were very limited, no dairy free options except for a very small amount of soya milk. No gluten free options advertised. Very limited quantities and very slow at clearing and replenishing. Sadly the car park is a nightmare especially if you need an accessible space. I picked the wrong weekend to travel as there was a large wedding. Guests took over the hotel carpark and not the event space carpark. Children were running wild and messing in the lifts. Both staff and wedding guests didnt seem to care. Services are very limited, spa needs to be booked well in advance and the hotel wellness facilities seemed to be full of day visitors which wasnt great. Unable to access refreshments before 11am if you have not booked breakfast.
Stayed 2 nights in Feb 2024

10/10 Excellent

Harmeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
It was a very good place to stay. Family loved it and will definitely use it again when I’m in stoke on Trent. The room service was fantastic
Stayed 3 nights in Feb 2024

8/10 Good

Joas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honest Review
Comfy stay and excellent service. As a 4-star hotel, I was expecting the bathrooms to have some Bathroom Accessories like Shower Caps, Cotton Swabs, Cotton Pads, disposable cups, etc. For dinner, I ordered two fish and chips as the waiter said they were of a decent size, but they weren't. The fish was just half-sized, which was very disappointing. Breakfast was good but lacked items that a 4-star hotel normally has, like smoked salmon, cream cheese, non-dairy yogurts, cakes, and omelettes (not only scrambled eggs).
Stayed 1 night in Jan 2024

6/10 Okay

MIN

Stayed 1 night in Jan 2024

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Suzanne

Liked: Cleanliness
Disliked: Staff & service
Didn't expect no reception no proper service at the bar. Small list of cocktails I was under the impression there would be parties. Absolutely dead
Stayed 1 night in Dec 2023

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Joseph

Stayed 2 nights in Dec 2023