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DoubleTree by Hilton Stoke on Trent

4.0 star property
Hotel in Stoke-on-Trent with sauna and 24-hour front desk

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Deluxe Room, 1 King Bed
Outdoor wedding area
Indoor pool, open 6:30 AM to 8:00 PM, pool loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Pool
  • 24/7 front desk
  • Room service
The current price is AU$193
includes taxes & fees
12 June - 13 June

Explore the area

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ
  • Waterworld
    ‪2 min walk‬
  • Regent Theatre
    ‪18 min walk‬
  • Victoria Hall
    ‪20 min walk‬
  • Manchester (MAN)
    ‪42 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Heating
LCD TV
Sofa bed - queen
Separate bedroom
Eco-friendly toiletries
Hairdryer
Bathrobes
Private bathroom
  • 9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed
Separate bedroom
Eco-friendly toiletries
Hairdryer
Bathrobes
Private bathroom
  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Bathrobes
Private bathroom
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Bathrobes
Private bathroom
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed
Separate bedroom
Eco-friendly toiletries
Hairdryer
Bathrobes
Private bathroom
  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Bathrobes
Private bathroom
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Stoke-on-Trent

DoubleTree by Hilton Stoke on Trent places you steps from Waterworld and within a 20-minute stroll of The Potteries Museum and Art Gallery. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .Enjoy the sauna and pool loungers. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning full breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 4-property class Stoke-on-Trent hotel, you'll be 22.5 km (14 mi) from Peak District National Park.

What's nearby

  • Waterworld - 2 min walk - 0.2 km
  • The Potteries Museum and Art Gallery - 15 min walk - 1.3 km
  • Regent Theatre - 18 min walk - 1.5 km
  • Victoria Hall - 20 min walk - 1.7 km
  • Staffordshire University - 2 min drive - 2.4 km

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪Nando's - ‬8 min walk
  • ‪Toby Carvery - ‬6 min walk
  • ‪Burger King - ‬11 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Hotel in Stoke-on-Trent with sauna and 24-hour front desk
DoubleTree by Hilton Stoke on Trent offers its guests an indoor pool and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly DoubleTree by Hilton Stoke on Trent also features a vending machine, a garden, and concierge services. Parking is available for a fee.

This 4-star Stoke-on-Trent hotel is smoke free.

  • 147 guestrooms or units
  • 4 levels
  • Conference rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Stoke on Trent offers 147 accommodations with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Spanish

Similar properties

Bar (on property)

Hilton Garden Inn Stoke on Trent

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 522 reviews
The price is AU$175
includes taxes & fees
22 June - 23 June
Hilton Garden Inn Stoke on Trent

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 to 16.95 for adults and GBP 8 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 15.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 to 16.95 for adults and GBP 8.00 to 9 for children
  • Self-parking fee: GBP 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Stoke on Trent?

DoubleTree by Hilton Stoke on Trent offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Stoke on Trent?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Stoke on Trent on 12 June 2025 start from AU$192.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Stoke on Trent?

Yep, DoubleTree by Hilton Stoke on Trent has a self car park for GBP 5.00 per day.

Does DoubleTree by Hilton Stoke on Trent have a pool?

Yep, and guests love it! DoubleTree by Hilton Stoke on Trent has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:30 AM to 8:00 PM.

Does DoubleTree by Hilton Stoke on Trent have a waterslide?

No, there is no waterslide at DoubleTree by Hilton Stoke on Trent, but Waterworld is a short 2-minute walk away.

Does DoubleTree by Hilton Stoke on Trent serve breakfast?

Yeah, our guests can't get enough of the full brekkie here! Served daily between 6:30 AM and 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton Stoke on Trent?

No, DoubleTree by Hilton Stoke on Trent does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Stoke on Trent?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Stoke on Trent?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Stoke on Trent?

No, only service animals are allowed.

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1006 reviews
Rating 8 - Good. 284 out of 1006 reviews
Rating 6 - Okay. 110 out of 1006 reviews
Rating 4 - Poor. 42 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael

Stayed 1 night in Mar 2025

10/10 Excellent

Arabella, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. We’ll book again next time we are in the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, friendly staff and good location

Stayed 1 night in Mar 2025

10/10 Excellent

Ewan

Stayed 1 night in Feb 2025

10/10 Excellent

lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double tree stoke

Staff were amazing polite and helpful, great venue Food and bar staff very good, only gripe breakfast could have been hotter.
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Lovely modern hotel

Lovely modern hotel, close to shops.
Stayed 2 nights in Feb 2025

10/10 Excellent

John, Purfleet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

8/10 Good

paul j

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Alison

Travelled with family
Disliked: Property conditions & facilities
The check in was terrible, the stay went from bad to worse. Would not stay again
Stayed 1 night in Feb 2025

8/10 Good

Lynne

Travelled with partner
Liked: Cleanliness, staff & service
Great location to stay a couple of nights for a sad family occasion. Jasper on the front desk was great. Facilities are OK but not perfect. At breakfast even in non peak periods, basic items were missing and tables unkempt. However our room was spacious and we would stay again though not if we wanted to feel spoiled or as a particular treat.
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, great location and friendly staff

Lovely hotel, modern and friendly staff
Stayed 1 night in Feb 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Shona

Liked: Cleanliness, property conditions & facilities, room comfort

Double Tree Hilton Stoke on Trent Short Break.

Booked two nights for a birthday treat to visit my daughter at University. Staff friendly, helpful, restaurant food was good. Hotel clean, shower really hot. Breakfast Buffett was good. First night, room cold had to sleep in a jumper, heating was on a timer, the heating went off the room was cold, gadget on the wall didn’t work, pillows were air filled and not supportive. Only one lift working and the noise from the lift kept us awake all night.It would seem the seals on the windows had failed. Next day staff extremely helpful, gave us an upgrade, moved us away from the lift, gave us two memory foam pillows, provided an oil filled heater and some small cakes for my birthday. The room change was a big difference, the room was warm all night but one window seal was still poor. So Customer Service was excellent. Advice, at the moment avoid rooms near the lift due to noise. Window seals need checking in the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gemma

Fabulous stay at the double tree. All prep for cheerleader comp thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

One night stay - very comfortable hotel with excellent facilities- lovely room - great dining options
Stayed 1 night in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff, totally spoilt but a continuous mechanical noise outside the room possibly security camera moving back and forth and extremely noisy guests messing around outside our bedroom door due the night The staff confirmed that those guests were asked to leave during the night because of this behaviour Breakfast taste hot and fresh Hotel very clean Staff amazing, friendly and accommodating Advised staff of issues however nothing done just advised that guests have been requested to leave nothing about the mechanical noise outside the window
Stayed 1 night in Feb 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Elysia

Business traveller
Liked: Cleanliness, staff & service, amenities
Sink and shower drain is slightly clogged. But overall quite clean
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness
Very clean, beautiful room
Stayed 1 night in Jan 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Jan 2025