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4.0 out of 5

"Friendly easy going staff with very good facilities " More

By a verified traveller on Wed 08 Mar 2017

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Hotel Description

At DoubleTree by Hilton Stoke on Trent you'll be within a 20-minute stroll of The Potteries Museum and Art Gallery and Regent Theatre. Highlights at this hotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

All 147 rooms feature LCD TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers, and safes. 24-hour room service, hair dryers, and phones are also available.

A pampering day can include Swedish massages and sports massages along with facials, body treatments, and mani/pedis. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the health club, spa tub, and sauna as well as access to aerobics classes. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of self parking.

Within a 20-minute drive of this 4-star Stoke-on-Trent hotel, attractions include Trentham Gardens and Keele University.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$108* Per night/room 25 Nov. - 26 Nov.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Stoke on Trent ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Stoke on Trent

Business (1)
4 out of 5
Pros: Location
Location: Staying in the area on business
Friendly easy going staff with very good facilities

Posted by on 8 Mar. 2017

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About the DoubleTree by Hilton Stoke on Trent

Location Etruria Hall Festival Way, Stoke-on-Trent, England ST1 5BQ

Property Features

DoubleTree by Hilton Stoke on Trent offers its guests an indoor pool, an outdoor pool, a health club, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. A sauna, spa services, and a garden are also featured at the business-friendly DoubleTree by Hilton Stoke on Trent. Parking is available for a fee. This 4-star Stoke-on-Trent hotel is smoke free.

  • 147 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Stoke-On-Trent Station (2.6 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Stoke on Trent offers 147 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

DoubleTree by Hilton Stoke on Trent has a restaurant on site.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Massages
  • Swedish massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place and guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 16.95 per person (approximately)
  • Self parking fee: GBP 5.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Stoke-on-Trent Moat House Hotel
  • Best Western Plus Hanley Moat House Hotel
  • Best Western Plus Stoke-on-Trent Moat House
  • Best Western Plus Stoke-on-Trent Hanley Moat House
  • Best Western Plus Hanley Moat House
  • Best Western Plus Stoke on Trent City Centre Moat House
  • Best Western Plus Stoke on Trent Moat House
  • Best Western Plus Hanley Moat House Hotel
  • Best Western Plus Stoke-on-Trent Hanley Moat House
  • Best Western Plus Hanley Moat House
  • Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
  • Best Western Plus Stoke on Trent Hanley Moat House Hotel
  • Best Western Plus Stoke on Trent Moat House
  • Best Western Plus Stoke on Trent City Centre Moat House
  • Best Plus Hanley Moat House
  • DoubleTree by Hilton Stoke on Trent Hotel
  • DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
  • DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
  • Best Western Plus Stoke on Trent Hanley Moat House Hotel
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.