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3.8 out of 5

"We stayed in the off-season (June 2021) for 3 nights. Although it’s a large facility it felt like a small luxury boutique hotel. The view from our wa ... " More

By a verified traveller on Sat 26 Jun 2021

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Hotel Description

Panorama St Helens Nature Resort places you steps from Mainly Maritime and within a short 5-minute stroll of Percy Steel Reserve. Highlights at this hotel include 2 restaurants, free self parking, and a bar/lounge.

TVs with digital channels are featured in all 60 individually furnished rooms, and you can enjoy free WiFi, balconies, and portable fans. Additionally, refrigerators, Netflix, and safes are available.

The restaurant, Thai Baan Chiang, serves Thai cuisine and is open for dinner. Added amenities include free WiFi in public areas, a seasonal outdoor swimming pool, and laundry facilities. There's also the convenience of free RV/bus/truck parking.

With a stay at this 4-star St Helens hotel, you'll be 11.3 km (7 mi) from Bay of Fires.

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Water View King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Two Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Water View Two Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Panorama St Helens Nature Resort ratings based on 383 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Panorama St Helens Nature Resort

Everyone (169) Couples (165) Family (48)
5 out of 5
We stayed in the off-season (June 2021) for 3 nights. Although it’s a large facility it felt like a small luxury boutique hotel. The view from our water view room was sensational and the room was very spacious. The small heater had been turned on before our arrival. My wife and I felt very fortunate to stay there. Note that the restaurant is not open in the off season but it’s a short walk to the Main Street. Sunday music and happy hour with locals is not to be missed.

Posted by on 26 Jun. 2021

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2 out of 5
Very cold throughout the hotel and restaurant, could invest in some heating.

Posted by on 3 Jun. 2021

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2 out of 5
O

Posted by on 29 May 2021

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3 out of 5
The on-site restaurant was great. The staff were lovely. Our room was noisy due to the hot water system cutting in and out. The shower was good but tiny and the bathroom extractor fan was really loud.

Posted by on 18 May 2021

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Comment from Hotel Management

21 May 2021 by Panorama St Helens Nature Resort

Thank you so much for choosing to stay with us. We really appreciate your honest feedback. We will try to improve our service and offer better stay for your next visit. Thanking you, Panorama St. Helens Nature Resort

3 out of 5
I thought the room was a little over priced, the view from our room was a swamp and not what I was expecting but overall it was ok

Posted by on 17 May 2021

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Comment from Hotel Management

21 May 2021 by Panorama St Helens Nature Resort

Thank you so much for choosing to stay with us. We really appreciate your honest feedback. We will try to improve our service and offer better stay for your next visit. Thanking you, Panorama St. Helens Nature Resort

4 out of 5

Posted by on 12 May 2021

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3 out of 5
I had a fantastic caesar salad for dinner. Unfortunately it was the only salad on the menu; everything else was sausage and sauerkraut or a $90 lobster. The Thai didnt open until the following evening. the whole property is understaffed and a bit tired.

Posted by on 10 May 2021

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Comment from Hotel Management

21 May 2021 by Panorama St Helens Nature Resort

Thank you so much for choosing to stay with us. We really appreciate your honest feedback. We will try to improve our service and offer better stay for your next visit. Thanking you, Panorama St. Helens Nature Resort

4 out of 5
Please outlook, and good location. Friendly staff.

Posted by on 5 May 2021

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Comment from Hotel Management

21 May 2021 by Panorama St Helens Nature Resort

Thank you so much for choosing to stay with us. We are glad that you enjoyed your stay. We really appreciate your honest feedback. We hope to offer better services in your next visit. Thanking you, Panorama St. Helens Nature Resort

5 out of 5
Nice hotel, beautifully positioned on the water with fabulous views of the harbour. Nice on-site restaurant and friendly staff

Posted by on 29 Apr. 2021

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Comment from Hotel Management

21 May 2021 by Panorama St Helens Nature Resort

Thank you so much for choosing to stay with us. We are glad that you enjoyed your stay. We really appreciate your honest feedback. We hope to offer better services in your next visit. Thanking you, Panorama St. Helens Nature Resort

4 out of 5
A lovely setting by the water and central to the town's facilities.

Posted by on 27 Apr. 2021

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Comment from Hotel Management

21 May 2021 by Panorama St Helens Nature Resort

Thank you so much for choosing to stay with us. We are glad that you enjoyed your stay. We really appreciate your honest feedback. We hope to offer better services in your next visit. Thanking you, Panorama St. Helens Nature Resort

About the Panorama St Helens Nature Resort

Location 1 Quail Street, St Helens, TAS 7216

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Panorama St Helens Nature Resort. Self parking is free. This 4-star St Helens hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Bar or lounge
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Launceston, TAS (LST) (150.5 km / 93.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Panorama St Helens Nature Resort offers 60 accommodations with safes and hair dryers. Rooms open to balconies. These individually furnished accommodations include desks. Televisions come with digital channels and Netflix. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Digital channels
  • Netflix
  • Refrigerator
  • Electric kettle
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Portable fan
  • Unique furnishings
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

Thai Baan Chiang - This restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per day.
  • Cribs (infant beds) are available for AUD 10 per stay.

Pet Policy

  • Pets and service animals are not allowed at Panorama St Helens Nature Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No lifts
  • Service animals not allowed
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10 per stay
  • Rollaway bed fee: AUD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tidal Waters Resort
  • Tidal Waters Resort St Helens
  • Tidal Waters St Helens
  • Tidal Waters Hotel St Helens
  • Tidal Waters Resort St Helens, Tasmania
  • Tidal Waters Resort St Helens
  • Tidal Waters Resort
  • Panorama St Helens Nature
  • Panorama St Helens Nature Resort Hotel
  • Panorama St Helens Nature Resort St Helens
  • Panorama St Helens Nature Resort Hotel St Helens

You should know

  • The seasonal pool will open in October and close in May.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.