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3.8 out of 5

"The deck on the waterfront was amazing. Didn't like to lack of soundproofing, the abilty to hear people in rooms upstairs and next door, and the crea ... " More

By a verified traveller on Thu 26 Mar 2020

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Standard Two Double Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max
AU$129* Per night/room 17 Aug. - 18 Aug.

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Water View King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Water View Two Double Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Hotel Description

At Tidal Waters Resort you'll be within just a 10-minute stroll of Percy Steel Reserve and St Helens Waterfront. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

TVs with DVD players are featured in all 60 individually furnished rooms, and you can enjoy free WiFi, balconies, and coffee/tea makers. Additionally, refrigerators, free local calls, and safes are available.

The restaurant, The Pelican, serves local cuisine and is open for breakfast, lunch, and dinner. Business travelers can take advantage of conference space and a meeting room. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free RV/bus/truck parking.

With a stay at this 4-star St Helens hotel, you'll be 11.3 km (7 mi) from Bay of Fires.

Tidal Waters Resort ratings based on 357 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Tidal Waters Resort

Everyone (158) Couples (158) Family (38)
4 out of 5
The deck on the waterfront was amazing. Didn't like to lack of soundproofing, the abilty to hear people in rooms upstairs and next door, and the creaking down the hallway.

Posted by on 26 Mar. 2020

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4 out of 5

Posted by on 23 Mar. 2020

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4 out of 5
Good location, good facilities, early closing of restaurant and building

Posted by on 22 Mar. 2020

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4 out of 5
We stay was excellent, enjoyed the restaurant at the resort and in the immediate area. Loved the local shop’s especially the Quilt shop. The only negative was the mattress needs replacing.

Posted by on 21 Mar. 2020

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Comment from Hotel Management

24 Jul. 2020 by Panorama

Thank you for your feedback we will improve mattress quality. Kind regards

1 out of 5

Posted by on 18 Mar. 2020

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3 out of 5
Every where we have stayed have offered fresh towels and refills of tea,shampoo etc. It was a public holiday and no staff around and when we asked about service we were told not today. Why because obviusly they did not want to psy staff extra. The whole place is run down.

Posted by on 13 Mar. 2020

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5 out of 5
Lovely, quiet, restful location with beautiful scenery & close to everything

Posted by on 8 Mar. 2020

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4 out of 5

Posted by on 24 Feb. 2020

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2 out of 5
No room service available even with a restaurant on site. Food was ok but lacking any kind of wow factor. Rooms a bit outdated and need some attention

Posted by on 18 Feb. 2020

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Comment from Hotel Management

24 Jul. 2020 by Panorama

Thank you for your feedback we have started to improve the room décor and the rooms are looking much better. A new Authentic Thai Baan Chiang Restaurant will be opening soon.

4 out of 5
The property is in a good location with the water at its door but the overall state of the property is very tired and needs work. We had a "garden view" room with weeds and dead shrubs everywhere.

Posted by on 9 Feb. 2020

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Comment from Hotel Management

24 Jul. 2020 by Panorama

thank you for your feed back the garden maintenance has began and is looking great huge improvements are happening. please visit again at the new Panorama Eco Nature Resort, we look forward to revealing our new look and activities on site.

Renovations + Closures

The following facilities will be closed during the winter:

  • Bar/Lounge
  • Dining venue

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Tidal Waters Resort. Self parking is free. This 4-star St Helens hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Launceston, TAS (LST) (150.5 km / 93.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Tidal Waters Resort offers 60 accommodations with DVD players and safes. Rooms open to balconies. Each accommodation is individually furnished. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This St Helens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Private balcony
  • Television
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Unique furnishings
  • Connecting rooms available

Food & Drink

The Pelican - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 6:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 7:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Tidal Waters Resort

Policies

For the Garden View and Water View rooms, additional bed linens and bedding configurations are available on request.

For the Garden View and Water View rooms, additional bed linens and bedding configurations are available on request.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve rollaway/extra beds. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tidal Waters Resort
  • Tidal Waters Resort St Helens
  • Tidal Waters St Helens
  • Tidal Waters Hotel St Helens
  • Tidal Waters Resort St Helens, Tasmania
  • Tidal Waters Resort St Helens
  • Tidal Waters Resort Hotel
  • Tidal Waters Resort St Helens
  • Tidal Waters Resort Hotel St Helens

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.