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3.7 out of 5

"Nice comfortable rooms and good view. The food was great and the kids enjoyed the pool " More

By a verified traveller on Tue 22 Sep 2020

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Hotel Description

Comfort Hotel Bayside puts you in the center of St Helens, 10.5 km (6.6 mi) from Binalong Bay and 11.9 km (7.4 mi) from Bay of Fires. Highlights at this beach hotel include 2 bars/lounges, a casino, and a restaurant.

You can enjoy free newspapers, free local calls, and hair dryers, featured in all 54 rooms. You'll find nice touches like rainfall showerheads and free toiletries to enhance your stay. Room service, irons/ironing boards, and desks are also available.

The bistro, Bayside Bistro, is open for breakfast, lunch, and dinner. Bayside Sports Bar is the hotel's own sports bar, serving drinks along with lunch and dinner. Enjoy the indoor swimming pool, nightclub, and karaoke. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a coffee shop/café. Cooked-to-order breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of free self parking.

With a stay at this 3-star St Helens hotel, you'll be 27.7 km (17.2 mi) from Pyengana Dairy Company and 37 km (23 mi) from St. Columba Falls.

Superior Queen Town View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$123* Per night/room 13 Oct. - 14 Oct.

Superior Queen Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior King Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Family Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Hotel Bayside ratings based on 441 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Hotel Bayside

Everyone (230) Couples (129) Business (1) Family (77) Other (1)
4 out of 5
Nice comfortable rooms and good view. The food was great and the kids enjoyed the pool

Posted by , from Launceston on 22 Sep. 2020

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Comment from Hotel Management

22 Sep. 2020 by Reception

Thanks for you feedback, we are pleased you stay was enjoyable.

5 out of 5

Posted by on 23 Aug. 2020

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Comment from Hotel Management

5 Sep. 2020 by Reception

Thankyou

5 out of 5
The room had a wonderful outlook and was very spacious. It is very centrally located in St Helens and reception staff were very helpful. Though we couldn't get breakfast at the hotel it was only a very short walk with plenty of options.

Posted by , from Hobart on 9 Aug. 2020

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Comment from Hotel Management

10 Aug. 2020 by Reception

Thanks, pleased to hear you had a lovely stay at the Bayside and our staff were helpful.

5 out of 5
WE HAD A LOVELY VIEW LOOKING OVER THE BAY ROOM WAS LOVELY AND CLEAN WITH A NICE MODERN BATHROOM WHICH WAS NICE. HAD OUR EVENING MEAL THERE AS WELL.FAIRLY SMALL MENUE TO CHOOSE FROM BUT MEALS WERE GENEROUS AND NICE. OVERALL WE HAD AN ENJOYABLE WEEKEND AND A COMFORTABLE STAY.

Posted by , from LAUNCESTON TASMANIA on 26 Jul. 2020

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Comment from Hotel Management

1 Aug. 2020 by Matthew

Thanks for the feedback Carol, unfortunately we have had to shorten our menu during recent events. Still, I am so glad you enjoyed your stay all the same.

3 out of 5
Found the room very cold had to clean filters of heat pump

Posted by , from Hobart on 24 Jul. 2020

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Comment from Hotel Management

1 Aug. 2020 by Matthew

Thankyou for letting us know Debra and apologies for that too, very unusual. If you were to stay again I'm sure we'd reclaim your approval.

4 out of 5
Good value and close to everything. Would stay there again.

Posted by on 8 Jun. 2020

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Comment from Hotel Management

9 Jun. 2020 by Kristen

Thank you for choosing to stay with us at Comfort Hotel Bayside. It is great to see that you have enjoyed your overall stay with us.

5 out of 5

Posted by on 22 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Hotel Manager Sally

Hi Anonymous, thank you for your review.

4 out of 5
Didn’t like the stairs but were offered help up & down. Every thing else very good & good value.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by Hotel Manager Sally

Hi Anonymous, thank you for your feedback, I am glad everything else was good in the hotel apart from the stairs. We appreciate your time in leaving a review.

4 out of 5
The bed was very comfortable. We enjoyed looking over the balcony having a view of the town. Breakfast in the hotel was delicious, looking out on the water. We will return. Perhaps with an ocean view next time.

Posted by on 31 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Hotel Manager

Hi Anonymous, thank you for your review, I am glad to read that you enjoyed your stay at our hotel and that breakfast was delicious. We look forward to seeing you again. We appreciate your time in leaving a review.

1 out of 5
I could not find a receipt in my emails for this accommodation so booked somewhere else in St Helens. The property did not phone when we did not show up at the time we said when we booked. They did however ring the next day to say we would be charged full price as 'no shows'.

Posted by on 29 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Hotel Manager

Hi Anonymous, thank you for your feedback, receipts and confirmations are handled by expedia and not the hotel we do not have any control over this. The hotel has only full filled it's terms and conditions stated at the time of booking. We appreciate your time in leaving a review.

About the Comfort Hotel Bayside

Location 2 Cecilia Street, St Helens, TAS 7216

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces. A casino, an indoor pool, and a nightclub are also featured at the business-friendly Comfort Hotel Bayside. Self parking is free. Smoking is allowed in designated areas at this 3-star St Helens hotel.

  • 1 floor
  • 54 guestrooms or units
  • 2 buildings
  • 2 bars or lounges
  • Casino
  • Dining venue
  • Nightclub
  • Karaoke
  • Manager's reception (free)
  • Coffee shop
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Launceston, TAS (LST) (149.9 km / 93.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Hotel Bayside offers 54 accommodations with hair dryers and irons/ironing boards. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Separate bedroom
  • In-room dining (limited hours)
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Bayside Bistro - Overlooking the ocean, this bistro serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Bayside Sports Bar - This sports bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. The check-in location differs from the property location. To check in, go to In-House Bistro If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-in after 4 PM is located at the Lounge Bar.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to In-House Bistro
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast and lunch.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 20 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bayside Inn St Helens
  • Bayside St Helens
  • Bayside Inn St Helens, Tasmania
  • Comfort Hotel Bayside Hotel
  • Comfort Hotel Bayside St Helens
  • Comfort Hotel Bayside Hotel St Helens

You should know

  • Pool access available from 8:30 AM to 8 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.