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UrCove by HYATT Shenzhen Futian CBD

2.5 star property

Photo gallery for UrCove by HYATT Shenzhen Futian CBD

Queen Room with Garden View | View from room
Shower, rainfall showerhead, hair dryer, slippers
Queen Room with Garden View
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View map
East Building of Media Finance Center, Pengcheng 1st Road & Fuzhong 3rd Road, Shenzhen, Guangdong, 518000
  • Place, Shenzhen Lianhuashan Park
    ‪2 min walk‬
  • Place, Shenzhen Concert Hall
    ‪3 min walk‬
  • Place, Shenzhen Civic Center
    ‪5 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for Queen Room with Garden View

Queen Room with Garden View

Queen Room with Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Deluxe King

Business Deluxe King

Business Deluxe King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Business Twin Room

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Business Twin Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Executive Twin Room

  • 40 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Audio-Visual King

Audio-Visual King

Audio-Visual King

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Shenzhen

UrCove by HYATT Shenzhen Futian CBD puts you in the heart of Shenzhen, connected to a railway/underground station and within steps of Shenzhen Concert Hall and Shenzhen Library. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a 24-hour front desk. Added amenities include a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. .Attractions within a 10-minute drive of this Futian hotel include Huaqiangbei and Luohu Port.

What's nearby

  • Shenzhen Lianhuashan Park - 2 min walk - 0.2 km
  • Shenzhen Library - 2 min walk - 0.2 km
  • Shenzhen Concert Hall - 3 min walk - 0.3 km
  • Shenzhen Civic Center - 5 min walk - 0.4 km
  • Shenzhen Convention and Exhibition Center - 2 min drive - 2.1 km

Getting around

  • Hong Kong Lok Ma Chau Station - 4 min drive
  • Civic Center Station - 5 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 33 min drive

Restaurants

  • ‪KFC - ‬15 min walk
  • ‪Dumpling Xi - ‬18 min walk
  • ‪McDonald's (麥當勞) - ‬10 min walk
  • ‪Pizza Hut 必胜客 - ‬8 min walk
  • ‪MOTEL - ‬8 min walk

About this property

UrCove by HYATT Shenzhen Futian CBD

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. UrCove by HYATT Shenzhen Futian CBD also features a 24-hour fitness centre, a garden, and coffee/tea in common area.

This Shenzhen hotel is smoke free.

  • 212 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • No smoking on site
  • Dining venue
UrCove by HYATT Shenzhen Futian CBD offers 212 accommodations with complimentary slippers and a hairdryer. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower with a rainfall showerhead, children's slippers and toothbrushes and toothpaste. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 99 for adults and CNY 50 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle

More

  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 99 for adults and from CNY 50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Union Pay, debit cards and cash.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

UrCove by HYATT Shenzhen Futian CBD Hotel
UrCove by HYATT Shenzhen Futian CBD Shenzhen
UrCove by HYATT Shenzhen Futian CBD Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at UrCove by HYATT Shenzhen Futian CBD?

UrCove by HYATT Shenzhen Futian CBD offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is UrCove by HYATT Shenzhen Futian CBD family-friendly?

You bet! With amenities such as laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that UrCove by HYATT Shenzhen Futian CBD is a hit with families.

Does UrCove by HYATT Shenzhen Futian CBD serve breakfast?

You bet, buffet breakfast is available weekdays between 6:30 AM and 10:00 AM and weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at UrCove by HYATT Shenzhen Futian CBD?

No, UrCove by HYATT Shenzhen Futian CBD does not offer an airport shuttle service.

Is there a bar or restaurant at UrCove by HYATT Shenzhen Futian CBD?

Yep, you can grab a meal at UrCove by HYATT Shenzhen Futian CBD's onsite restaurant.

What time are check-in & check-out at UrCove by HYATT Shenzhen Futian CBD?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at UrCove by HYATT Shenzhen Futian CBD?

No, pets are not allowed.

UrCove by HYATT Shenzhen Futian CBD Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 43 reviews
Rating 8 - Good. 20 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Melissa

Travelled with family
Liked: Staff & service, amenities
A free upgrade to a larger room with a projector was a pleasant surprise. Staff were helpful too.
Nice terrace area for breakfast
Customisable noodles with soup was palatable too.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great, once I finally found the hotel. I’ve already reached out to hotels.com to try and get the location updated. The actual hotel is about four blocks away from where it currently shows on hotels.com. It was incredibly difficult to find because so few people speak English. I was only able to find it because there was something that said an intersection of two streets and finally through much translation someone was able to point me in the right direction. Hopefully, hotels.com can get this updated. It was a great hotel and I’m happy I booked it – I would have just liked to have been able to find it easier.
Stayed 1 night in Jun 2025

10/10 Excellent

Jie Huan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to public transport and generally quiet on the weekends
Stayed 3 nights in Mar 2025

8/10 Good

Gordon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Mar 2025

8/10 Good

theresa, North Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Smaller hotel without all the group tours. Staff were excellent especially Darcy, front desk manager, who tried so hard to resolve my foreign card issue. If this wasn’t a problem. My stay would have been perfect.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Nice and modern hotel conveniently located in CBD.

Staffs were friendly, rooms were modern and comfortable. The only unfortunate event was discovering the insect bites i been getting staying there for the week was caused by bed bugs bites.
Stayed 7 nights in Aug 2024

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location in the CBD.
Stayed 3 nights in Feb 2024

8/10 Good

KAREN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent and convenient as it is very close to Futian mtr station Exit 32. Hotel is new and room looks modern, clean and spacious. Only that the design of the bathroom does not have any hanging hooks inside which I found it a bit inconvenient. We have question operating the coffee machine in the morning and the room assistant is efficient and help us out at once. Overall, we enjoy our stay at UrCove and will definitely choose to stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!!

Excellent service. Very accommodating. Great location. Staff very helpful in any way. We stay there again , happily!
Very well coming
Outside hotel
Stayed 1 night in Oct 2023

8/10 Good

Lei, New York

Business traveller
Liked: Cleanliness, property conditions & facilities
modern, new, fashion.
Stayed 1 night in Oct 2023

8/10 Good

YAN SUET

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible as it is near the mtr station
Stayed 1 night in Aug 2023

6/10 Okay

Miu Ling Sandy

衛生纸二卷開晒，每卷只剩1/3 ,沒有更换新的，不太衛生，隔音設施也不太好，晚上也聽到附近的人在說話，也聽到車聲，我是住在6樓的
Stayed 1 night in Dec 2025

8/10 Good

WING KIT

Stayed 1 night in Nov 2025

8/10 Good

HAEWOONG

Business traveller
Liked: Cleanliness, staff & service, amenities
객실이 편리함
Stayed 2 nights in Nov 2025

10/10 Excellent

Hsin-yi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
像第二個家
Stayed 2 nights in Oct 2025

10/10 Excellent

SZE MAN THERESA

Stayed 1 night in Sep 2025

10/10 Excellent

Theo

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ryo

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Kei Man

Stayed 1 night in Apr 2025

4/10 Poor

Ying She

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Chi Lok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
Stayed 2 nights in Apr 2025

10/10 Excellent

osvaldo

Stayed 1 night in Jan 2025

8/10 Good

Ching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024