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The St. Regis Shenzhen

5.0 star property

Photo gallery for The St. Regis Shenzhen

3 restaurants, breakfast, lunch, dinner served; international cuisine
View from property
Serves lunch and dinner
Property amenity
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$313
includes taxes & fees
15 Mar - 16 Mar

Explore the area

View map
No 5016 Shennan Road East, Luoho Distr., Shenzhen, Guangdong, 518001
  • Place, KK Mall
    ‪1 min walk‬
  • Place, Shenzhen Grand Theater
    ‪3 min walk‬
  • Place, Shenzhen Museum
    ‪8 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

View all photos for 2 Twin/Single Beds,City View,Guest Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

2 Twin/Single Beds,City View,Guest Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Twin/Single Beds,Skyline View,Guest Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

2 Twin/Single Beds,Skyline View,Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Twin/Single Beds,Skyline View,Large Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

2 Twin/Single Beds,Skyline View,Large Room

  • Hill view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed,City View,Guest Room

1 King Bed,City View,Guest Room

1 King Bed,City View,Guest Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,Skyline View,Guest Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,Skyline View,Guest Room

  • Hill view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,Urban View,Guest Room

1 King Bed,Urban View,Guest Room

1 King Bed,Urban View,Guest Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Large Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,Large Room

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,Skyline View,Large Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,Skyline View,Large Room

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin/Single Beds,City View,Large Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

2 Twin/Single Beds,City View,Large Room

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed,City View,Allure Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,Allure Suite

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Caroline Astor Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,Caroline Astor Suite

  • Hill view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Metropoltan Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,Metropoltan Suite

  • Hill view
  • 103 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Shenzhen Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,Shenzhen Suite

  • Hill view
  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,St Regis Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 King Bed,City View,St Regis Suite

  • Hill view
  • 108 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 King Beds,Skyline View,2-Bedroom Presidential Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

2 King Beds,Skyline View,2-Bedroom Presidential Suite

  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Shenzhen

The St. Regis Shenzhen puts you in the heart of Shenzhen, connected to a shopping centre and within a 20-minute stroll of KK Mall and Shenzhen Grand Theater. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include hot stone massages, detox wraps and body wraps along with access to the sauna and hot tub. The Drawing Room serves international cuisine. St. Regis Bar is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, Hot tub, sauna and kids' swimming pool. 8 meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Luohu hotel include Shenzhen Museum and Lizhi Park.

What's nearby

  • KK Mall - 1 min walk - 0.1 km
  • Shenzhen Grand Theater - 3 min walk - 0.3 km
  • Shenzhen Museum - 8 min walk - 0.7 km
  • The MixC Shopping Mall - 16 min walk - 1.4 km
  • Dongmen Pedestrian Street - 2 min drive - 2.1 km

Getting around

  • Shenzhen Station - 3 min drive
  • Hongling Station - 11 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 38 min drive

Restaurants

  • ‪Decanter Bar 品酒阁 - ‬7 min walk
  • ‪Social - ‬3 min walk
  • ‪星巴克 - ‬3 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪Tai Er Chinese Sauerkrsut Fish - ‬3 min walk

About this property

The St. Regis Shenzhen

The St. Regis Shenzhen offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 8 meeting rooms. A children's pool, a hot tub, and a sauna are also featured at the luxury The St. Regis Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shenzhen hotel.

  • 290 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Built in 2011
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
The St. Regis Shenzhen offers 290 air-conditioned accommodations with indoor private hot tubs and washers/dryers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 46-inch LCD televisions come with digital channels and pay-per-view films. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Futian Shangri-La Shenzhen
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  • Spa
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 905 reviews
The price is AU$222
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 268 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Elba Italian Restaurant
  • Social All Day Dining
  • St. Regis Bar
  • The Drawing Room

Things to do

  • 24-hour health club
  • Books
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Yoga classes

Family friendly

  • Children's books
  • Children's pool
  • Children's toys
  • In-room cot
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The St. Regis Shenzhen

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CNY 450 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 268 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way, maximum occupancy 6)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 450 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Shenzhen St. Regis
St. Regis Shenzhen
St. Regis Shenzhen Hotel
The St. Regis Shenzhen Hotel
The St. Regis Shenzhen Shenzhen
The St. Regis Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at The St. Regis Shenzhen?

The St. Regis Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The St. Regis Shenzhen?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at The St. Regis Shenzhen on 15 Mar 2026 start from AU$313, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The St. Regis Shenzhen?

Yep, The St. Regis Shenzhen has a free self car park.

Is there a spa on site at The St. Regis Shenzhen?

Yep, there is an onsite spa at The St. Regis Shenzhen. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The St. Regis Shenzhen have a pool?

The St. Regis Shenzhen has an indoor pool and a kids' pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at The St. Regis Shenzhen?

The St. Regis Shenzhen features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with Hot tubs, deep soaking tubs and hydromassage showerheads.

What makes The St. Regis Shenzhen a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at The St. Regis Shenzhen.

Is The St. Regis Shenzhen family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as children's slippers and children's books in the guestrooms, it's no surprise that The St. Regis Shenzhen is a hit with families.

Are there hot tubs in the rooms at The St. Regis Shenzhen?

Yep, all rooms come with private hot tubs.

Does The St. Regis Shenzhen serve breakfast?

Yep, buffet brekkie is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at The St. Regis Shenzhen?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The St. Regis Shenzhen?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The St. Regis Shenzhen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The St. Regis Shenzhen?

No, pets and service animals are not allowed.

The St. Regis Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 182 out of 266 reviews
Rating 8 - Good. 52 out of 266 reviews
Rating 6 - Okay. 18 out of 266 reviews
Rating 4 - Poor. 8 out of 266 reviews
Rating 2 - Terrible. 6 out of 266 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mathieu

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel!
Stayed 2 nights in Oct 2025

10/10 Excellent

K

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unparalleled service
Stayed 3 nights in Oct 2025

10/10 Excellent

PEDRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything were good we were happy with all service .
Stayed 3 nights in Oct 2025

10/10 Excellent

Jianping, Centreville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks. I like the hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jianping, Centreville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 4 nights in Jul 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff that always goes beyond the call of duty. A special thanks to chief butler, Faust Hong, who always makes me feel right at home. Dillon, who works in the restaurant is always eager to meet one's every need. Awesome staff and a truly incredible property. I always make the St. Regis my preferred hotel when in Shenzhen!!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Staff are super friendly. Great location right next to KK mall. Nice gym and pool.
Stayed 2 nights in Jun 2025

6/10 Okay

Jane

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great Views

Amazing views and great rooms! Restaurants shut early before 9.3O so went hungry! Bar is nice with similar great views but limited food! The bar on the 100th floor is shut though? Also strange but very limited English spoken by staff which is not my previous experience on staying at St Regis hotels in Asia!
Stayed 1 night in May 2025

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an iconic building.
Stayed 3 nights in Mar 2025

10/10 Excellent

Areli, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Leona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in the Shenzhen suite. Conformable stay, good service by the staff. Would be better if the design is more thoughtful eg there is no full length mirror in the room, the bathroom light could not be switched on if the “master” light switch is off (had to turn on the “master” when one of us had to go to the bathroom in the middle of the light), and the video screen in the 100/F lounge was too bright.
Stayed 2 nights in Feb 2025

8/10 Good

Timmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

....

Need to take Elevator to 96floor (lobby)and then go back down to 85th floor (room). Lobby should be on 75th instead
Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Excellent location. Excellent service. Nice city night time view. Guest room starts at 71st floor. Check in on the 96th floor.
Stayed 1 night in Jan 2025

10/10 Excellent

esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good service
Stayed 1 night in Jan 2025

10/10 Excellent

Omar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic butler services! This is the only true 5-star property in Shenzhen! Just love the incredible vibe, and secure feeling of this property!
Stayed 5 nights in Nov 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very clean - staff friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful night

Our stay was fabulous. The room was overwhelmingly good.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Wei

Liked: Cleanliness, amenities, property conditions & facilities
Nice tall building. Good breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in ahenzhen

Nice view great service excellent breakfast
Stayed 4 nights in Oct 2024

10/10 Excellent

Pooneh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and help full we had great time at this hotel only downside need more staff speak english so could help without language barriers.
Stayed 5 nights in Sep 2024

10/10 Excellent

joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located opposite to k k mall and near the luxury stores. The room and its view is fabulous. The breakfast at 95/f is very good too. Will definitely go again
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressive hotel. Great breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel and service.
Stayed 1 night in May 2024