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Shangri-La Shenzhen

5.0 star property
Luxury hotel connected to a shopping centre in Shenzhen with 4 restaurants

Photo gallery for Shangri-La Shenzhen

Bar (on property)
Deluxe Room, 2 Single Beds
Lobby
Exterior
Executive lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Housekeeping
The current price is AU$131
includes taxes & fees
7 Oct - 8 Oct

Explore the area

View map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • Luohu Port
    ‪9 min walk‬
  • Dongmen Pedestrian Street
    ‪19 min walk‬
  • Huaqiangbei
    ‪2 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
10 bedrooms
Blackout curtains
  • 60 sq m
  • 10 bedrooms
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

Executive Suite, 2 Single Beds

Executive Suite, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Private bathroom
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Single Beds

Horizon Club, Room, 2 Single Beds

Horizon Club, Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Private bathroom
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About the area

Shenzhen

Shangri-La Shenzhen places you in the heart of Shenzhen, connected to a shopping centre and 2 km (1.2 mi) from Dongmen Pedestrian Street. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .The buffet restaurant, Coffee Garden, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Business travelers can take advantage of meeting rooms, a business centre, and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Luohu hotel include Huaqiangbei and Shenzhen Convention and Exhibition Center.

What's nearby

  • Luohu Commercial City - 5 min walk - 0.4 km
  • The MixC Shopping Mall - 8 min walk - 0.7 km
  • Luohu Port - 9 min walk - 0.8 km
  • Dongmen Pedestrian Street - 19 min walk - 1.6 km
  • Huaqiangbei - 2 min drive - 2.8 km

Getting around

  • Shenzhen Station - 12 min walk
  • Guomao Station - 15 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 41 min drive

Restaurants

  • ‪Shang Palace - ‬4 min walk
  • ‪Horizon Club - ‬1 min walk
  • ‪Fairwood - ‬8 min walk
  • ‪Lan Zhou Beef La Mien - ‬1 min walk
  • ‪Fairwood - ‬3 min walk

About this property

Shangri-La Shenzhen

Luxury hotel connected to a shopping centre in Shenzhen with 4 restaurants
Shangri-La Shenzhen offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a fitness centre, and an arcade/games room are also featured at the luxury Shangri-La Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Shenzhen hotel is smoke free.

  • 1 building
  • 522 guestrooms or units
  • 32 levels
  • 4 dining venues
  • Conference rooms
  • Built in 1992
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Shangri-La Shenzhen offers 522 air-conditioned accommodations with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. 40-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 19 treatment rooms. Services include massages.

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 751 reviews
The price is AU$126
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 161 for adults and from CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard and Barclaycard. Cash is not accepted. 

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Shangri-La Shenzhen?

Shangri-La Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Shenzhen?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on 7 Oct 2025 start from AU$131.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Shenzhen?

Yep, Shangri-La Shenzhen has a free self car park.

Is there a spa on site at Shangri-La Shenzhen?

Yep, there is an onsite spa at Shangri-La Shenzhen. You'll enjoy services like massages.

Does Shangri-La Shenzhen have a pool?

Shangri-La Shenzhen has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Shangri-La Shenzhen?

Shangri-La Shenzhen features a full-service spa, an outdoor pool and 4 restaurants.

What makes Shangri-La Shenzhen a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Shangri-La Shenzhen.

Is Shangri-La Shenzhen family-friendly?

You bet! With amenities such as a children's pool, babysitting services and an arcade, it's no surprise that Shangri-La Shenzhen is a hit with families.

Are there hot tubs in the rooms at Shangri-La Shenzhen?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Shenzhen serve breakfast?

Yep, buffet brekkie is on offer daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Shangri-La Shenzhen?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shangri-La Shenzhen?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Shenzhen?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Shenzhen?

No, pets are not allowed.

Shangri-La Shenzhen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 421 out of 1004 reviews
Rating 8 - Good. 395 out of 1004 reviews
Rating 6 - Okay. 110 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

TAI KWAN

Stayed 1 night in Jun 2025

10/10 Excellent

Nam

Travelled with family and small children
Liked: Cleanliness, amenities
Service and amenity are excellent. Room need new carpet
Stayed 3 nights in Jun 2025

8/10 Good

Christopher, MILPITAS

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. It was 5 star in the last. It is still very good for the price.
Stayed 2 nights in Jun 2025

10/10 Excellent

RuiLing

Stayed 1 night in Jun 2025

6/10 Okay

Lucy

Travelled with family
Liked: Staff & service
Shangri La hotels are always good, even when facility is dated because staff is so good. Room could use more plugs and USB chargers. Had a 2 bed room for 3 adults but beds are really too small for more than 1 adult. Luckily we are petite.
Stayed 1 night in May 2025

10/10 Excellent

Rosaria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Luxury hotel at affordable price. Would recommend for those wanting to shop & dine in Louhu area.
Stayed 2 nights in May 2025

10/10 Excellent

Sharan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Very well trained staff - friendly and professional.
Stayed 2 nights in May 2025

8/10 Good

Thomas, Laguna Niguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5-stars hotel quality. Very well trained and friendly staff. The location is excellent and convenient.
Stayed 3 nights in May 2025

8/10 Good

Terence

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Frida

Travelled with partner
Liked: Cleanliness
Very nice big bed, very comfy. The carpets were quite worn and the bathrooom dated, however it was good value for money. Wouldn’t class it as a 5 star. Tasty breakfast and good coffee.
Stayed 1 night in May 2025

10/10 Excellent

Hina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Xiaoqing

Business traveller
Liked: Cleanliness, staff & service

Outdated but good value!

The stay was fine, the lobby is great, open and clean. However, the inside of the hotel is way out dated. I must say it must be the worst Shang-ri-la in the globe, worse than the one in Beijing. Of course you get what you paid for, $88 a night is acceptable alternative. I vote a good value.
Stayed 2 nights in May 2025

8/10 Good

Thomas, Laguna Niguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel. Conveniently located next to the HK border. Nice exercise room and bed is comfortable. Quiet.
Stayed 1 night in May 2025

10/10 Excellent

Jay

Stayed 1 night in May 2025

10/10 Excellent

KAH WEE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service.
Stayed 1 night in Apr 2025

10/10 Excellent

Ely

Stayed 1 night in Apr 2025

10/10 Excellent

Shirley

Stayed 7 nights in Apr 2025

8/10 Good

TAI KWAN

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

MAURICE

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
check in was hell
Stayed 1 night in Apr 2025

10/10 Excellent

KAH WEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with clean rooms. Lobby and rooms are a bit old but of good quality and service. Breakfast is great and best rate if you prepaid the day before if not included in the room. Near LouHu train station which connects well to other parts of China. Nice dim sum restaurants and other food choices at the train station which is a 5 mins walk from hotel thru the tunnel in front. All main attractions in SZ is nearby by train or taxi all within 30 mins of travel. Recommend for first timer to SZ.
Stayed 2 nights in Apr 2025

2/10 Terrible

Icy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is 33 years old and it needs serious renovation. It doesn’t meet a 5 star rating. I was very disappointed.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not a 10

Its well located and highly convenient, on the other side for a Shangri-la the staff should be more helpful, example when I arrive to the hotel no one help me to unload the luggage from my taxi, those small things make a huge difference.
Stayed 1 night in Mar 2025

2/10 Terrible

olasumbo

Stayed 1 night in Apr 2025