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Shangri-La Shenzhen

5.0 star property

Photo gallery for Shangri-La Shenzhen

Bar (on property)
Deluxe Room, 2 Single Beds
Gym
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$132
includes taxes & fees
8 May - 9 May

Explore the area

View map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • Place, Luohu Commercial City
    ‪11 min walk‬
  • Place, Luohu Port
    ‪12 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Horizon Club, Room, 1 King Bed

  • Hill view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Club, Room, 2 Single Beds

Horizon Club, Room, 2 Single Beds

Horizon Club, Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • Hill view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

8.4 out of 10
Very good
(19 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Hill view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 2 Single Beds

Executive Suite, 2 Single Beds

Executive Suite, 2 Single Beds

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Shenzhen

Shangri-La Shenzhen places you in the heart of Shenzhen, connected to a shopping centre and 1.5 km (0.9 mi) from Dongmen Pedestrian Street. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .The buffet restaurant, Coffee Garden, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Business travelers can take advantage of meeting rooms, a business centre, and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Luohu hotel include Huaqiangbei and Shenzhen Convention and Exhibition Center.

What's nearby

  • Luohu Commercial City - 11 min walk - 0.9 km
  • Luohu Port - 12 min walk - 1.0 km
  • The MixC Shopping Mall - 12 min walk - 1.1 km
  • International Foreign Trade Center - 13 min walk - 1.1 km
  • Dongmen Pedestrian Street - 17 min walk - 1.4 km

Getting around

  • Luohu Station - 6 min walk
  • Shenzhen Station - 11 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 54 min drive

Restaurants

  • ‪小桃源酒家 | Arcadia Restaurant - ‬11 min walk
  • ‪梨苑酒家 Lee Yuen Restaurant - ‬10 min walk
  • ‪合悦真牛潮汕牛肉火锅(大中华茂业天地店) - ‬6 min walk
  • ‪金运来海鲜酒家 - ‬12 min walk
  • ‪彩蝶轩 Choi Dip Hin Restaurant - ‬12 min walk

About this property

Shangri-La Shenzhen

Shangri-La Shenzhen offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a fitness centre, and an arcade/games room are also featured at the luxury Shangri-La Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Shenzhen hotel.

  • 1 building
  • 522 guestrooms or units
  • 32 levels
  • 4 dining venues
  • Conference rooms
  • Built in 1992
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Shangri-La Shenzhen offers 522 air-conditioned accommodations with minibars and a safe. 40-inch LED televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 19 treatment rooms. Services include massages.

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  • Restaurant
  • Air-conditioning
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6 May - 7 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 161 for adults and from CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. 

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Shangri-La Shenzhen?

Shangri-La Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Shenzhen?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on 8 May 2026 start from AU$132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Shenzhen?

Yep, Shangri-La Shenzhen has a free self car park.

Are there any beaches close to Shangri-La Shenzhen?

The closest beach to Shangri-La Shenzhen is Dameisha Beach (20.3 km).

Is there a spa on site at Shangri-La Shenzhen?

Yep, there is an onsite spa at Shangri-La Shenzhen. You'll enjoy services like massages.

Does Shangri-La Shenzhen have a pool?

Shangri-La Shenzhen has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Shangri-La Shenzhen?

Shangri-La Shenzhen features a full-service spa, an outdoor pool and 4 restaurants.

What makes Shangri-La Shenzhen a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Shangri-La Shenzhen.

Is Shangri-La Shenzhen family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Shangri-La Shenzhen is a hit with families.

Are there hot tubs in the rooms at Shangri-La Shenzhen?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Shenzhen serve breakfast?

Yep, buffet brekkie is on offer daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Shangri-La Shenzhen?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shangri-La Shenzhen?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Shenzhen?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Shenzhen?

No, pets are not allowed.

Shangri-La Shenzhen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 487 out of 1006 reviews
Rating 8 - Good. 355 out of 1006 reviews
Rating 6 - Okay. 92 out of 1006 reviews
Rating 4 - Poor. 39 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cindy

Stayed 1 night in Jan 2026

8/10 Good

Helen

Stayed 3 nights in Jan 2026

10/10 Excellent

Jin-Peng

Stayed 1 night in Jan 2026

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Excellent place to stay. We had a suite and the amenities are fabulous, free breakfast as well as lounge access that had wonderful food. Room was very clean, staff very nice.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ishaan

Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Stayed 1 night in Jan 2026

8/10 Good

Sazali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is near to the train and metro station.
Stayed 2 nights in Jan 2026

10/10 Excellent

Edna Seok Hien

Stayed 2 nights in Jan 2026

4/10 Poor

Victor

Disliked: Cleanliness, property conditions & facilities, room comfort
Huge disappointment given its Shangri la logo. Very outdated inside out. Shower set didn’t function properly. Room toilet trash bin was left unattended for days. The cleaning staff threw away all my shaver accessories. Lots of smoking smell inside the hotel and along the corridor.
Stayed 4 nights in Jan 2026

8/10 Good

loh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never try breakfast will try next time, a bit old should renovate, overall is nice staying.
Stayed 5 nights in Dec 2025

10/10 Excellent

Erik

Stayed 1 night in Jan 2026

10/10 Excellent

Erik

Stayed 3 nights in Jan 2026

10/10 Excellent

Chuan Sng

Stayed 2 nights in Dec 2025

10/10 Excellent

Pak, ALHAMBRA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was decent, and the massage service was reasonably priced and friendly. They didn’t charge much for the actual package and only asked for a RMB 40 tip per hour, which still made the overall cost very reasonable. The location is excellent, as it’s right next to Shenzhen Railway Station and the Luohu Commercial Center.
Stayed 2 nights in Dec 2025

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were excellent. Especially our room attendant.
Stayed 2 nights in Dec 2025

10/10 Excellent

Howie Yu Chun

Stayed 1 night in Dec 2025

10/10 Excellent

Sonika

Stayed 4 nights in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

6/10 Okay

Susana

Staff were courteous. Room was clean but dark. I was initially placed in a room at the far corner with no view....ie made the room even darker. I went back to reception to ask them to move me and there were no issues. They moved me without question to face the mountains and the train station ...so it felt brighter and more lively. I appreciated that they didnt give me any hard time with this request. It made me more comfortable being a lone traveller. Ample amenities. This hotel is convenient. Lots of food and close to hong kong border. Lobby is bright and nicely decorated but hallways and the rooms are old and dated.
Stayed 3 nights in Dec 2025

6/10 Okay

Peddy

Travelled with family, Business traveller
no
Stayed 3 nights in Dec 2025

8/10 Good

Aleicia

Liked: Cleanliness, staff & service, amenities
Clean room, very convenient location, staff friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Li Tung

Liked: Cleanliness, amenities, property conditions & facilities
Very good service.
Stayed 1 night in Dec 2025

6/10 Okay

Stephanie

Hotel staff are friendly . But toilet bowl flush is not working well and water overflown to toilet floor .luckily we have connecting room .
Stayed 2 nights in Dec 2025

2/10 Terrible

Patrick, Pointe-Claire

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is very convenient location , but they need a big renovation , the facilities are old and the Tv is extremely small !!
Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
all round excellent
Stayed 3 nights in Nov 2025