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Shangri-La Shenzhen

5.0 star property

Photo gallery for Shangri-La Shenzhen

Bar (on property)
Exterior
Gym
Lobby
Deluxe Room, 2 Single Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$126
includes taxes & fees
23 Mar - 24 Mar

Explore the area

View map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • Place, Luohu Port
    ‪12 min walk‬
  • Place, The MixC Shopping Mall
    ‪12 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 1 King Bed

  • Hill view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Single Beds

Horizon Club, Room, 2 Single Beds

Horizon Club, Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • Hill view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

8.2 out of 10
Very good
(18 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Hill view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

Executive Suite, 2 Single Beds

Executive Suite, 2 Single Beds

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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Exterior

JEN Shenzhen Qianhai By Shangri-La

Nanshan
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 156 reviews
The price is AU$142
includes taxes & fees
6 Apr - 7 Apr
JEN Shenzhen Qianhai By Shangri-La

About the area

Shenzhen

Shangri-La Shenzhen places you in the heart of Shenzhen, connected to a shopping centre and 1.5 km (0.9 mi) from Dongmen Pedestrian Street. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .The buffet restaurant, Coffee Garden, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Business travelers can take advantage of meeting rooms, a business centre, and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Luohu hotel include Huaqiangbei and Shenzhen Convention and Exhibition Center.

What's nearby

  • Luohu Commercial City - 11 min walk - 0.9 km
  • Luohu Port - 12 min walk - 1.0 km
  • The MixC Shopping Mall - 12 min walk - 1.1 km
  • International Foreign Trade Center - 13 min walk - 1.1 km
  • Dongmen Pedestrian Street - 17 min walk - 1.4 km

Getting around

  • Luohu Station - 6 min walk
  • Shenzhen Station - 11 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 54 min drive

Restaurants

  • ‪小桃源酒家 | Arcadia Restaurant - ‬11 min walk
  • ‪梨苑酒家 Lee Yuen Restaurant - ‬10 min walk
  • ‪金运来海鲜酒家 - ‬12 min walk
  • ‪合悦真牛潮汕牛肉火锅(大中华茂业天地店) - ‬6 min walk
  • ‪彩蝶轩 Choi Dip Hin Restaurant - ‬12 min walk

About this property

Shangri-La Shenzhen

Shangri-La Shenzhen offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a fitness centre, and an arcade/games room are also featured at the luxury Shangri-La Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Shenzhen hotel is smoke free.

  • 1 building
  • 522 guestrooms or units
  • 32 levels
  • 4 dining venues
  • Conference rooms
  • Built in 1992
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Shangri-La Shenzhen offers 522 air-conditioned accommodations with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. 40-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 19 treatment rooms. Services include massages.

Similar properties

Bar (on property)
Hyatt Place Shenzhen Dongmen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 787 reviews
The price is AU$151
includes taxes & fees
30 Mar - 31 Mar
Hyatt Place Shenzhen Dongmen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 161 for adults and from CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard and Barclaycard. Cash is not accepted. 

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Shangri-La Shenzhen?

Shangri-La Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Shenzhen?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on 23 Mar 2026 start from AU$126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Shenzhen?

Yep, Shangri-La Shenzhen has a free self car park.

Are there any beaches close to Shangri-La Shenzhen?

The closest beach to Shangri-La Shenzhen is Dameisha Beach (20.3 km).

Is there a spa on site at Shangri-La Shenzhen?

Yep, there is an onsite spa at Shangri-La Shenzhen. You'll enjoy services like massages.

Does Shangri-La Shenzhen have a pool?

Shangri-La Shenzhen has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Shangri-La Shenzhen?

Shangri-La Shenzhen features a full-service spa, an outdoor pool and 4 restaurants.

What makes Shangri-La Shenzhen a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Shangri-La Shenzhen.

Is Shangri-La Shenzhen family-friendly?

You bet! With amenities such as a children's pool, babysitting services and an arcade, it's no surprise that Shangri-La Shenzhen is a hit with families.

Are there hot tubs in the rooms at Shangri-La Shenzhen?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Shenzhen serve breakfast?

Yep, buffet brekkie is on offer daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Shangri-La Shenzhen?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shangri-La Shenzhen?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Shenzhen?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Shenzhen?

No, pets are not allowed.

Shangri-La Shenzhen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 1005 reviews
Rating 8 - Good. 364 out of 1005 reviews
Rating 6 - Okay. 93 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Patrick, Pointe-Claire

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is very convenient location , but they need a big renovation , the facilities are old and the Tv is extremely small !!
Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
all round excellent
Stayed 3 nights in Nov 2025

8/10 Good

Wai Him

Stayed 1 night in Nov 2025

10/10 Excellent

King Yin

Liked: Cleanliness, staff & service, amenities
Excellent location for people travelling in from Hong Kong as within 10 min walk from train station. Room are slightly dated but still very good, Cleaners were very good and courteous considering we were always waking up very late and they never complained and ensured our room were clean when we returned. Special mention to the cleaners on the 20th floor on the 27th as we accidentally left one of iphones in the room when we checked out and didn't realize until 2 days later (it was an old spare phone) when we rang the hotel, the cleaning staff had handed it in to the reception and we were able to recover it. Also a special thank you to Cynthia at the front desk for allowing us late check outs and making our check in and check out so smoothly.
Stayed 4 nights in Nov 2025

8/10 Good

Debbie Miu Kwan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Yes...clean room...staff are courteous.
Stayed 7 nights in Nov 2025

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location was excellent, just across the street from Luohu station and is close to metro lines. Check in receptionist was great and lobby personnel Kiki is excellent to help guests with finding locations and transportation options. Rooms are clean and spacious. We didn’t have a chance to try their restaurants but heard good things about them.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, location
Stayed 2 nights in Nov 2025

2/10 Terrible

ling

Disliked: Cleanliness, staff & service, amenities
Terrible! Overcharge my credit card. It supposed to be$80 US dollars. Over charge by $40 US dollars. The room has mosquito and the bathroom is not clean. Depressing room.
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Stayed 4 nights in Nov 2025

8/10 Good

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 3 nights in Nov 2025

8/10 Good

teck hong

Travelled with group
Liked: Cleanliness, staff & service, amenities
good hotel, good location, good ambience, clean quiet, functional.
Stayed 3 nights in Nov 2025

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was 10 out of 10!
Stayed 3 nights in Nov 2025

8/10 Good

WILSON SAI TAO

Stayed 1 night in Nov 2025

10/10 Excellent

Md.Kouser

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I faced some problem on key to operate lift and my room door.
Stayed 1 night in Nov 2025

10/10 Excellent

Kirk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was steps away from the shopping and street food eateries
Stayed 1 night in Nov 2025

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location next to train station
Stayed 2 nights in Nov 2025

10/10 Excellent

RILE, WESTFIELD

Liked: Cleanliness, amenities, property conditions & facilities
Bit outdated but very clean and comfortable. Reasonably priced but staff treat you as VIP.
Stayed 2 nights in Nov 2025

8/10 Good

Md.Kouser

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes I got nearby shops available but I am facing problem to use key in lift and open my room door. For this issue I need to call house keeper several times.
Stayed 2 nights in Nov 2025

8/10 Good

PO LUN ELVIS, Matawan

Friendly staff, room is clean
Stayed 4 nights in Nov 2025

10/10 Excellent

Philip

Staff were very helpful and curti
Stayed 5 nights in Nov 2025

10/10 Excellent

NATTARIKANAN

Stayed 2 nights in Nov 2025

10/10 Excellent

Seyed Mohammad

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Oct 2025

10/10 Excellent

Kirk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful especially the manager in the lobby Mr. Henry Wang. He suggested many place for us to visit and the good local restaurants for us to go eat.
Stayed 2 nights in Oct 2025

8/10 Good

Sandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot to choose from.
Stayed 2 nights in Oct 2025

10/10 Excellent

Henry, Vancouver

Liked: Cleanliness, amenities, property conditions & facilities
Clean soave. Nice, polite and courteous staff.
Stayed 6 nights in Oct 2025