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Sheraton Grand Seattle

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Sheraton Grand Seattle

Exterior
Restaurant
Pillow-top beds, in-room safe, desk, blackout curtains
Lobby
Wine bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
The current price is AU$302
includes taxes & fees
19 Dec - 20 Dec

Explore the area

View map
1400 6th Ave, Seattle, WA, 98101
  • Place, Seattle Convention Center Arch Building
    ‪2 min walk‬
  • Place, Paramount Theatre
    ‪6 min walk‬
  • Place, Pike Place Market
    ‪8 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

9.4 out of 10
Exceptional
(195 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(195 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Pillow menu
Pillow-top bed
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Pillow menu
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Club Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Pillow menu
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
TV
Pillow menu
Blackout curtains
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Pillow menu
Blackout curtains
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
TV
  • 111 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Pillow-top beds, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Pillow menu
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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About the area

Seattle

A luxury stay in the heart of Seattle awaits you at Sheraton Grand Seattle. Within just a 10-minute stroll, you'll find Paramount Theatre and Pike Place Market. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The fine-dining restaurant, Loulay Kitchen & Bar, serves French cuisine and is open for lunch and dinner. Fountain Wine Bar is the hotel's own wine bar. 3400 square feet (316 square metres) of event facilities include 51 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning to-go breakfast is served between 6 AM and 1:00 PM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4.5-property class Downtown Seattle hotel include Seattle Aquarium and Seattle Great Wheel.

What's nearby

  • Seattle Convention Center Arch Building - 2 min walk - 0.2 km
  • Paramount Theatre - 6 min walk - 0.5 km
  • Pike Place Market - 8 min walk - 0.7 km
  • Seattle Aquarium - 9 min walk - 0.8 km
  • Seattle Waterfront - 12 min walk - 1.0 km

Getting around

  • Westlake Station - 4 min walk
  • King Street Station - 11 min drive
  • Seattle-Tacoma International Airport (SEA) - 28 min drive

Restaurants

  • ‪Olympia Coffee Roasting - ‬2 min walk
  • ‪Monorail Espresso - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Fountain Wine Bar - ‬1 min walk
  • ‪Alder & Ash - ‬2 min walk

About this property

Sheraton Grand Seattle

Luxury hotel with 24-hour fitness centre and 24-hour front desk
Sheraton Grand Seattle offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 51 meeting rooms. Event space at this hotel measures 3400 square feet (316 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Sheraton Grand Seattle. Parking is available for a fee.

This 4.5-star Seattle hotel is smoke free.

  • 1236 guestrooms or units
  • 35 levels
  • 3400 sq ft of conference space
  • 316 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Grand Seattle offers 1236 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 78 per night)

Food and drink

  • Daily breakfast to-go available 6 AM to 1:00 PM for a fee: USD 3 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fountain Wine Bar
  • Loulay Kitchen & Bar
  • Starbucks

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 51 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (3,400 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (102 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (183 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 35 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 1 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night
  • Destination fee: USD 32.39 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 3 to 15 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 78 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Seattle Sheraton
Hotel Sheraton Seattle
Seattle Hotel Sheraton
Seattle Sheraton
Seattle Sheraton Hotel
Sheraton Hotel Seattle
Sheraton Seattle
Sheraton Seattle Hotel
Sheraton Seattle Hotel
Sheraton Grand Seattle Hotel
Sheraton Grand Seattle Seattle
Sheraton Grand Seattle Hotel Seattle

Frequently asked questions

What is the cancellation policy at Sheraton Grand Seattle?

Sheraton Grand Seattle offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Seattle?

As of 13 Dec 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Seattle on 19 Dec 2025 start from AU$253.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Seattle?

Yep, Sheraton Grand Seattle has secured valet parking for USD 78 per night.

Are there any beaches close to Sheraton Grand Seattle?

The closest beach to Sheraton Grand Seattle is Alki Beach (6 km).

Does Sheraton Grand Seattle have a pool?

Sheraton Grand Seattle has an indoor pool.

What makes Sheraton Grand Seattle a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Grand Seattle.

Is Sheraton Grand Seattle family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Grand Seattle is a hit with families.

Does Sheraton Grand Seattle serve breakfast?

Sure does, to-go breakfast is on offer daily from 6 AM to 1:00 PM.

Is there a free airport shuttle available at Sheraton Grand Seattle?

No, Sheraton Grand Seattle does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Grand Seattle?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Grand Seattle?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

Sheraton Grand Seattle Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1103 out of 1629 reviews
Rating 8 - Good. 301 out of 1629 reviews
Rating 6 - Okay. 117 out of 1629 reviews
Rating 4 - Poor. 50 out of 1629 reviews
Rating 2 - Terrible. 58 out of 1629 reviews

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great. We were able to get into our room early after coming off a cruise. Staff friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check and clean room.
Stayed 1 night in Sep 2025

10/10 Excellent

Johnny

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Kurt

Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Paul

Stayed 4 nights in Aug 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Never had a bad stay here.
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvia

Stayed 1 night in Aug 2025

10/10 Excellent

Anneliesa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out process. Room service was quick and tasty. Vivian’s bistro was very tasty.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkable stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Viridiana

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexander, PORTLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything!
Stayed 2 nights in May 2025

8/10 Good

Jennie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel is in a great location, only a couple blocks from Pike Place market and Starbucks Roastery. Property is nice in general, but definitely old, needs some renovating...still has old shower/tub combo with shower mat and shower curtains.
Stayed 3 nights in Aug 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

manivannan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Jul 2025

10/10 Excellent

Landi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was fine. Hidden charges sucked. The cost was higher than advertised. I’m inclined not to go to Sheraton
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent for travellers who are not driving.
Stayed 1 night in Aug 2025

10/10 Excellent

Prosper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in May 2025

8/10 Good

Alexandre

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Housekeeping issues

I stayed at this hotel recently and, while many aspects were exceptional (facilities, location, and overall comfort), I had a very disappointing experience with housekeeping. Even though I requested service, my room was left half-done: the blankets were moved but the bed was not made, the bathroom wasn’t cleaned, and nothing was refreshed. I waited and asked again at reception, and while they promised someone would come “immediately,” hours later the only follow-up was dropping off a couple of towels and blankets. The room itself was never properly serviced. Reception offered an apology, but without any real explanation or resolution. This was frustrating and far below the standard I expected from such an otherwise excellent hotel. If management improves its housekeeping and communication, this could easily be a 5-star experience. Unfortunately, because of this, my stay was overshadowed by basic service not being met.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kookji, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect for visiting Pike Place Markets, Starbucks Roastery, and T-Mobile Park.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025