10/10 Excellent
Carol
Travelled with family
24 June 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a 3 night stay at the Sheraton Grand Club Level Room on the 33rd floor. We enjoyed wonderful views of downtown and Elliot Bay. Location was excellent and next to many places. Our room was comfortable and the staff was friendly. A couple of little improvements would have made our stay even better. I would have preferred using ceramic mugs in the room instead of paper cups for tea/coffee. The bathroom could have used a few more hooks to hang up towels or clothes. The hooks were also not very effective in keeping towels hung up. The towels kept slipping off which was annoying. We were glad we booked a Club Level room as it gave us access to the Club Lounge which meant having plenty of hot and cold drinks all day, as well as light snacks (more variety would have been nice as it was mostly pretzels, granola bars, nuts, chips) and breakfast. The breakfast options are a bit limited on the weekend (mostly just pastries, fruit, and oatmeal), but were enough to fill us up. On weekdays, breakfast included bacon, potatoes, eggs, pastries, bagels, toast, fruit, mozzarella cheese balls with cherry tomatoes, and oatmeal. Overnight parking would have been really expensive, but we were lucky to find street parking. I paid a destination fee of $28 plus tax per day, but essentially I paid nothing because you get a $20 beverage/food credit to spend at the hotel restaurants/eateries per day (we spent it at the Starbucks inside the hotel), $10 uber credit per day, and a yoga class.
Carol
Stayed 3 nights in Jun 2025