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Lotte Hotel Seattle

5.0 star property
Luxury hotel with a full-service spa, steps from Sky View Observatory

Photo gallery for Lotte Hotel Seattle

Hypo-allergenic bedding, minibar, in-room safe, desk
Creator video - submitted by Виктор's Travel Shop
Premier Suite, 1 King Bed, Accessible, City View
Presidential Suite
Breakfast and dinner served, sea views

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$544
includes taxes & fees
2 Feb - 3 Feb

Explore the area

View map
809 5th Avenue, Seattle, WA, 98104
  • Place, Seattle Waterfront
    ‪3 min walk‬
  • Place, Seattle Convention Center Arch Building
    ‪9 min walk‬
  • Place, Pike Place Market
    ‪10 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Rainfall showerhead
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Accessible, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Rainfall showerhead
Hairdryer
  • City view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Rainfall showerhead
  • City view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Bay View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Rainfall showerhead
  • Bay view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Rainfall showerhead
Hairdryer
  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Rainfall showerhead
Hairdryer
  • City view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Hairdryer
  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Rainfall showerhead
  • City view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Rainfall showerhead
  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Bay View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite, 1 King Bed, Bay View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Hairdryer
  • Bay view
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Room, 2 Double Beds, City View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Rainfall showerhead
Hairdryer
  • City view
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Suite, 2 Queen Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Designer toiletries
Rainfall showerhead
  • City view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Designer toiletries
  • City view
  • 195 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Bay View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Rainfall showerhead
Hairdryer
  • Bay view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Rainfall showerhead
Hairdryer
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Bay View

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Bay View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Rainfall showerhead
Hairdryer
  • Bay view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Accessible, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite, 1 King Bed, Accessible, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Bathrobes
Rainfall showerhead
  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Seattle

A luxury stay in the heart of Seattle awaits you at Lotte Hotel Seattle. You'll find Sky View Observatory a few steps away and Seattle Convention Center Arch Building within a 15-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include massages and facials along with access to the sauna and steam room. The fine-dining restaurant, Charlotte Restaurant, is open for breakfast and dinner. Business amenities include 10 meeting rooms, a business centre, and limo/town car service. Added amenities include free Wi-Fi in public areas and a gym. Local cuisine breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Downtown Seattle hotel include Pike Place Market and Lumen Field.

What's nearby

  • Seattle Central Business District - 1 min walk - 0.0 km
  • Seattle Waterfront - 6 min walk - 0.6 km
  • Seattle Convention Center Arch Building - 9 min walk - 0.8 km
  • Pike Place Market - 10 min walk - 0.9 km
  • Lumen Field - 13 min walk - 1.1 km

Getting around

  • Pioneer Square Station - 6 min walk
  • King Street Station - 11 min walk
  • Seattle-Tacoma International Airport (SEA) - 18 min drive

Restaurants

  • ‪Lobby Court Lounge - ‬2 min walk
  • ‪Chocolati - ‬3 min walk
  • ‪Red Bowls Restaurant - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Retro Coffee - ‬2 min walk

About this property

Lotte Hotel Seattle

Luxury hotel with a full-service spa, steps from Sky View Observatory
Lotte Hotel Seattle offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, 10 meeting rooms, and limo/town car service. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Lotte Hotel Seattle. Parking is available for a fee.

This 5-star Seattle hotel is smoke free.

  • 189 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Lotte Hotel Seattle offers 189 accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, designer toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

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1 Hotel Seattle
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 235 reviews
The price is AU$478
includes taxes & fees
15 Feb - 16 Feb
1 Hotel Seattle

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered valet parking on site (USD 75 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 200 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Charlotte Restaurant

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 18 June 2026 to 20 June 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 25 to 200 per person
  • Valet parking fee: USD 75 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lotte Hotel Seattle Hotel
Lotte Hotel Seattle Seattle
Lotte Hotel Seattle Hotel Seattle

Frequently asked questions

What is the cancellation policy at Lotte Hotel Seattle?

Lotte Hotel Seattle offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lotte Hotel Seattle?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Lotte Hotel Seattle on 2 Feb 2026 start from AU$543.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lotte Hotel Seattle?

Yep, Lotte Hotel Seattle has covered valet parking with in/out privileges for USD 75 per day.

Are there any beaches close to Lotte Hotel Seattle?

The closest beach to Lotte Hotel Seattle is Alki Beach (5.9 km).

Is there a spa on site at Lotte Hotel Seattle?

Yep, there is an onsite spa at Lotte Hotel Seattle. It has a steam room and a sauna. You'll enjoy services like facials.

Does Lotte Hotel Seattle serve breakfast?

Sure does, local cuisine breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Lotte Hotel Seattle?

No, Lotte Hotel Seattle does not offer an airport shuttle service.

Is there a bar or restaurant at Lotte Hotel Seattle?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Lotte Hotel Seattle?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Lotte Hotel Seattle?

Dogs are welcome at Lotte Hotel Seattle, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Lotte Hotel Seattle Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 788 out of 1001 reviews
Rating 8 - Good. 113 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Phoebe

Stayed 1 night in Oct 2025

10/10 Excellent

Matthew, Yakima

Stayed 2 nights in Oct 2025

10/10 Excellent

LUIGI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Bar and breakfast area outstanding.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were on a girls trip and loved everything about this hotel.
Stayed 2 nights in Oct 2025

6/10 Okay

Farah

Very mediocre room; extremely poor housekeeping service took 1.5 hours just to receive a shower cap
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a great view of the bay watching the Ferry come and go on the 10th floor
Stayed 3 nights in Oct 2025

10/10 Excellent

Jared

Stayed 1 night in Oct 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with our stay at this hotel. All the amenities were excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Dean

Disliked: Staff & service
Stayed 1 night in Oct 2025

2/10 Terrible

Manchian

Stayed 3 nights in Oct 2025

10/10 Excellent

Scott

Stayed 2 nights in Sep 2025

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and we really enjoyed the room. Great for a couple
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

RAJENDER

Business traveller
Upon arrival I was told that they overbooked the hotel and I don’t have a room Even though I had received a message to check in from Lotte a day ago They could not give me a room to stay and sent me to a very busy hotel which was not private at all
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality is A+

Thank you for taking such wonderful care of us for a 75th birthday trip. Antoine, Sun and Georgie at the front desk, Daniel and the head bartender in the lounge—thank you for welcoming our pup, too—and Arthur at the valet made us feel truly welcomed. This is our new Seattle hotel.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jane

Some sort of computer glitch resulted in a double booking of our room. Arrived to ask about early checkin - told us the room wasn’t ready - returned at the regular checkin to be told that we didn’t have a room. They were kind enough to find accommodations at another hotel. Not happy about the inconvenience
Stayed 1 night in Oct 2025

8/10 Good

Sophia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, our hotel experience was excellent—from valet parking to the front desk, and even the room amenities. Unfortunately, our visit to the restaurant left us with a very different impression. The restaurant offers a beautiful city view, which is no doubt why it’s so highly rated. While my mother (age 80) and I patiently waited for our brunch, two window tables opened up. My mother asked if we could move, so I approached the hostess. After she checked with the manager, our request was denied. When I asked to speak directly with the manager, he approached us without even a polite greeting and instead began with, “You want to speak with me?” I explained that this was the only day during our four-day stay when we could enjoy the restaurant and that we’d love to move to a window table to take in the view. His response was that window seating requires a $50 reservation fee and that switching tables would “confuse the staff.” To me, it seemed unreasonable to prioritize staff convenience over a guest’s request—especially since those two window tables remained empty for the entirety of our meal. This left us with an extremely unpleasant dining experience. I’ve stayed at many top-rated hotels around the world, and one consistent hallmark of luxury hospitality is that staff strive to accommodate guests whenever possible. Here, every other hotel staff member we encountered went above and beyond, but this manager ruined it
Stayed 3 nights in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Abel

Stayed 3 nights in Sep 2025

10/10 Excellent

Sara

Stayed 2 nights in Sep 2025

10/10 Excellent

Brittni, Washington

Stayed 2 nights in Sep 2025

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I had called a couple days ahead to see about an early check-in. I was told no guarantees before 4:00pm but we could leave our luggage since we were arriving early. Upon arrival we were told we would receive a text when our room was ready. The text came through at 7:00pm when we were at the Mariners game. We had to go in the clothes we traveled in because we could not check in even at regular check-in time. We tried to stop by the front desk to see if we could get into our bags before we left for the game but the desk was backed up with other guests who also couldn't check in at 4pm. The hotel had a very busy weekend and though I understand it was out of their control that people checked out late it was very inconvenient. Other guest were offered food and drink vouchers but we were not. The room was very nice once we were able to check in at 11:00 when we got back from the game. The rooms are spacious and clean with a very large beautiful bathroom and walk-in shower.
Stayed 2 nights in Sep 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the area, proximity to events and hotel were fabulous EXEPT, my family,including 15 mo old were exhausted from traveling and rooms were not ready. 2 hrs after they said they would be ready, they were not. They never offered drinks, dinner or snacks on the house. We get that they were busy but when promote yourselves as a top hotel in Seattle you should not be scattered when your is full. Especially when you could have planned for this, mariner’s games and weddings were scheduled months ago, PROVIDE THE STAFF that was required.
Stayed 1 night in Sep 2025

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025