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Holiday Inn Wilkes Barre - East Mountain by IHG

3.0 star property
Suburban hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for Holiday Inn Wilkes Barre - East Mountain by IHG

Property amenity
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Lobby sitting area
Lobby sitting area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
The current price is AU$194
includes taxes & fees
29 June - 30 June

Explore the area

Map
600 Wildflower Drive at Route 115, Wilkes-Barre, PA, 18702
  • Seven Tubs Natural Area
    ‪3 min drive‬
  • Mohegan Sun at Pocono Downs
    ‪4 min drive‬
  • Mohegan Sun Arena at Casey Plaza
    ‪4 min drive‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Hearing Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed with Sofa bed, Hearing Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 2 Queen Beds, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Hearing Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed, Hearing Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed, Roll-in Shower (Communications)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Wilkes-Barre

At Holiday Inn Wilkes Barre - East Mountain by IHG you'll be 2.9 km (1.8 mi) from Mohegan Sun at Pocono Downs and 4.8 km (3 mi) from Seven Tubs Natural Area. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free self-parking. .The buffet restaurant, Wildflowers Restaurant, is open for breakfast and lunch. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, sauna and pool loungers as well as access to a playground. Business amenities include meeting rooms, a 24-hour business centre, and conference space. Other amenities include free Wi-Fi in public areas and ski storage. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 7 AM and 10:30 AM. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this 3-property class Wilkes-Barre hotel include Chacko's Family Bowling Center and Mohegan Sun Arena at Casey Plaza.

What's nearby

  • Geisinger Wyoming Valley Medical Center - 14 min walk - 1.2 km
  • Seven Tubs Natural Area - 3 min drive - 2.2 km
  • Mohegan Sun at Pocono Downs - 4 min drive - 3.2 km
  • Mohegan Sun Arena at Casey Plaza - 4 min drive - 4.6 km
  • F. M. Kirby Center for the Performing Arts - 6 min drive - 6.5 km

Getting around

  • Wilkes-Barre, PA (AVP-Scranton Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Royal House Buffet - ‬6 min drive
  • ‪Olive Garden - ‬6 min drive
  • ‪TGI Friday's - ‬4 min drive
  • ‪IHOP - ‬4 min drive

About this property

Holiday Inn Wilkes Barre - East Mountain by IHG

Suburban hotel with 2 restaurants and 24-hour fitness centre
Holiday Inn Wilkes Barre - East Mountain by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and ski storage are also featured at the business-friendly Holiday Inn Wilkes Barre - East Mountain by IHG. Free self parking is available.

This 3-star Wilkes-Barre hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Conference rooms
  • 4000 sq. m of conference space
  • Poolside lounge chairs
  • Ski equipment storage
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
Holiday Inn Wilkes Barre - East Mountain by IHG offers 152 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Exterior

The Woodlands

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3.9 out of 5, Good, 1,000 reviews
The price is AU$165
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7 AM to 10:30 AM on weekends; USD 8 to 16 for adults and USD 5 to 12 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • NY Bistro
  • Wildflowers Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in fee: USD 75 for check-in between noon and 2:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 7:00 AM
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 8.00 to 16.00 for adults and USD 5 to 12 for children
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-in fee: USD 75 for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN PLUS East Mountain Inn
BEST WESTERN PLUS East Mountain Inn Wilkes-Barre
BEST WESTERN PLUS East Mountain Wilkes-Barre
Holiday Inn Wilkes Barre East Mountain Hotel
Holiday Inn Wilkes Barre East Mountain
Hotel Holiday Inn Wilkes Barre - East Mountain Wilkes-Barre
Wilkes-Barre Holiday Inn Wilkes Barre - East Mountain Hotel
Holiday Inn Wilkes Barre - East Mountain Wilkes-Barre
Holiday Inn Wilkes Barre East Mountain Hotel
Hotel Holiday Inn Wilkes Barre - East Mountain
BEST WESTERN PLUS East Mountain Inn Suites
Holiday Inn Mountain Hotel
Holiday Inn Mountain
Wilkes Barre East Mountain
Wilkes Barre Mountain By Ihg
Holiday Inn Wilkes Barre East Mountain
Holiday Inn Wilkes Barre East Mountain an IHG Hotel
Holiday Inn Wilkes Barre - East Mountain by IHG Hotel
Holiday Inn Wilkes Barre - East Mountain by IHG Wilkes-Barre

Frequently asked questions

What is the cancellation policy at Holiday Inn Wilkes Barre - East Mountain by IHG?

Holiday Inn Wilkes Barre - East Mountain by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Wilkes Barre - East Mountain by IHG?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Wilkes Barre - East Mountain by IHG on 29 June 2025 start from AU$193.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Wilkes Barre - East Mountain by IHG?

Yep, Holiday Inn Wilkes Barre - East Mountain by IHG has a free self car park and free RV/bus/truck parking.

Does Holiday Inn Wilkes Barre - East Mountain by IHG have a pool?

Holiday Inn Wilkes Barre - East Mountain by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM.

What luxury perks are available at Holiday Inn Wilkes Barre - East Mountain by IHG?

Holiday Inn Wilkes Barre - East Mountain by IHG features an indoor pool, a steam room and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Holiday Inn Wilkes Barre - East Mountain by IHG a romantic place to stay?

Garden-view dining and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Wilkes Barre - East Mountain by IHG.

Is Holiday Inn Wilkes Barre - East Mountain by IHG family-friendly?

You bet! With amenities such as a playground and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Wilkes Barre - East Mountain by IHG is a hit with families.

Does Holiday Inn Wilkes Barre - East Mountain by IHG serve breakfast?

Yeah, travelers give top marks to the buffet brekkie here! Served on weekdays between 6:00 AM and 10:30 AM and on weekends between 7 AM and 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Wilkes Barre - East Mountain by IHG?

No, Holiday Inn Wilkes Barre - East Mountain by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Wilkes Barre - East Mountain by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Wilkes Barre - East Mountain by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Wilkes Barre - East Mountain by IHG?

No, only service animals are allowed.

Holiday Inn Wilkes Barre - East Mountain by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1038 out of 1720 reviews
Rating 8 - Good. 374 out of 1720 reviews
Rating 6 - Okay. 192 out of 1720 reviews
Rating 4 - Poor. 67 out of 1720 reviews
Rating 2 - Terrible. 49 out of 1720 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Wilkes-Barre!
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Bill

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Room was great with separate sleeping/entertainment areas. Shower water in morning wasn’t hot enough. Room only came with two towels and no more arrived until almost 3pm
Stayed 2 nights in Mar 2025

10/10 Excellent

Gaurab

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Mar 2025

10/10 Excellent

Marty

Travelled with family
Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Tc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Frederick, Aston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, good restaurant / pub style eatery, huge pool, jacuzzi and nice sauna. Resort feel in the dirty town of Wilkes Barre. It figures Biden is from this area. He left it worse than he came.... like everything he touches.
Stayed 3 nights in Nov 2024

10/10 Excellent

Katherine

Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 1 night in Mar 2025

8/10 Good

Joan

Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Charlie front desk
Stayed 1 night in Mar 2025

8/10 Good

Joan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay

Front desk staff are wonderful. Restaurant staff not so wonderful. Many tables, including me had to wait a long time to order or get our food. Many times the order was wrong or missing items. I waited 20 minutes to order food after I was seated, the table behind me got their food but not their sides for at least 15 minutes. One guy after eating his soup still didn’t get his flatbread or pizza ( couldn’t tell what it was) for an hour after he said something the girl gave him a bogus reason- that it came out soggy the first time. He asked for it in a box, they brought it down to him in a plate. He was very angry. I will not be eating at the restaurant anymore. Especially since there are so many places to eat that’s around the hotel. The draft beer is still not working. They had one draft beer on top which the waitress didn’t even know what it was. Then she came back and told me the wrong name of the beer that was on tap. The restaurant staff needs to be trained better. I will not be returning there until that happens. Lastly, I also ordered the French onion soup which came with a bay leaf inside of it. I do believe that the bay leaf should be removed before serving.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Sharrise

Stayed 2 nights in Mar 2025

10/10 Excellent

nathan

Stayed 1 night in Mar 2025

10/10 Excellent

Miguel

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean!! No pet smells,
Stayed 1 night in Feb 2025

6/10 Okay

Megan

Travelled with family
Liked: Staff & service
Our room was dirty, stained pillows and carpet, hole in the wall and the bathroom vanity was damaged and falling apart. The room smelled really bad. I did bring this to the attention of the front desk and they were prompt with changing our room and expressed there apologies.
Pillow
Pillow
Garbage can
Vanity
Stayed 1 night in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly check in. Very nice spot!
Stayed 1 night in Mar 2025

8/10 Good

imad, ottawa

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Big pool are including sauna and hot tub
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay! Most importantly, the room was very clean and comfortable.
Stayed 1 night in Mar 2025

4/10 Poor

DANY

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Property is nice. Bistro and dining is great along with staff. However, evening front office staff and house keeping need better training on how to deal with customer issues, especially if the room assigned at check in is dirty and smelly. An apology would have been appreciated amongst other things.
Stayed 1 night in Mar 2025

10/10 Excellent

Cory, Newark

Stayed 1 night in Mar 2025

10/10 Excellent

theresa

Travelled with partner
Liked: Amenities
Clean very nice for the value
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Bridget

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025