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Holiday Inn Wilkes Barre - East Mountain by IHG

3.0 star property
Suburban hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for Holiday Inn Wilkes Barre - East Mountain by IHG

Property amenity
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Outdoor wedding area
Lobby sitting area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
The current price is AU$193
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
600 Wildflower Drive at Route 115, Wilkes-Barre, PA, 18702
  • Place, Seven Tubs Natural Area
    ‪3 min drive‬
  • Place, Mohegan Sun at Pocono Downs
    ‪4 min drive‬
  • Place, Mohegan Sun Arena at Casey Plaza
    ‪4 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room

9.4 out of 10
Exceptional
(137 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Egyptian cotton bed sheets
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(23 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Egyptian cotton bed sheets
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Egyptian cotton bed sheets
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Egyptian cotton bed sheets
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(81 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(65 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed, Balcony

8.8 out of 10
Excellent
(15 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed

8.0 out of 10
Very good
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed with Sofa bed, Accessible

8.8 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Wilkes-Barre

At Holiday Inn Wilkes Barre - East Mountain by IHG you'll be 2.9 km (1.8 mi) from Mohegan Sun at Pocono Downs and 4.8 km (3 mi) from Seven Tubs Natural Area. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free self-parking. .The buffet restaurant, Wildflowers Restaurant, is open for breakfast and lunch. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, sauna and pool loungers as well as access to a playground. 43056 square feet (4000 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and ski storage. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 7 AM and 10:30 AM. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this 3-property class Wilkes-Barre hotel include Chacko's Family Bowling Center and Mohegan Sun Arena at Casey Plaza.

What's nearby

  • Geisinger Wyoming Valley Medical Center - 14 min walk - 1.2 km
  • Seven Tubs Natural Area - 3 min drive - 2.2 km
  • Mohegan Sun at Pocono Downs - 4 min drive - 3.2 km
  • Mohegan Sun Arena at Casey Plaza - 4 min drive - 4.6 km
  • F. M. Kirby Center for the Performing Arts - 6 min drive - 6.5 km

Getting around

  • Wilkes-Barre, PA (AVP-Scranton Intl.) - 12 min drive

Restaurants

  • ‪Sheetz - ‬3 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪D's Diner - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Starbucks Va Hospital - ‬6 min drive

About this property

Holiday Inn Wilkes Barre - East Mountain by IHG

Suburban hotel with 2 restaurants and 24-hour fitness centre
Holiday Inn Wilkes Barre - East Mountain by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 43056 square feet (4000 square metres) and includes conference space. A terrace, a vending machine, and ski storage are also featured at the business-friendly Holiday Inn Wilkes Barre - East Mountain by IHG. Free self parking is available.

This 3-star Wilkes-Barre hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Conference rooms
  • 43056 sq ft of conference space
  • 4000 sq. m of conference space
  • Poolside lounge chairs
  • Ski equipment storage
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
Holiday Inn Wilkes Barre - East Mountain by IHG offers 152 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7 AM to 10:30 AM on weekends; USD 8 to 16 for adults and USD 5 to 12 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • NY Bistro
  • Wildflowers Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 43,056 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in fee: USD 75 for check-in between noon and 2:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 7:00 AM
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 8.00 to 16.00 for adults and USD 5 to 12 for children
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-in fee: USD 75 for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN PLUS East Mountain Inn
BEST WESTERN PLUS East Mountain Inn Wilkes-Barre
BEST WESTERN PLUS East Mountain Wilkes-Barre
Holiday Inn Wilkes Barre East Mountain Hotel
Holiday Inn Wilkes Barre East Mountain
Hotel Holiday Inn Wilkes Barre - East Mountain Wilkes-Barre
Wilkes-Barre Holiday Inn Wilkes Barre - East Mountain Hotel
Holiday Inn Wilkes Barre - East Mountain Wilkes-Barre
Holiday Inn Wilkes Barre East Mountain Hotel
Hotel Holiday Inn Wilkes Barre - East Mountain
BEST WESTERN PLUS East Mountain Inn Suites
Holiday Inn Mountain Hotel
Holiday Inn Mountain
Wilkes Barre East Mountain
Wilkes Barre Mountain By Ihg
Holiday Inn Wilkes Barre East Mountain
Holiday Inn Wilkes Barre East Mountain an IHG Hotel
Holiday Inn Wilkes Barre - East Mountain by IHG Hotel
Holiday Inn Wilkes Barre - East Mountain by IHG Wilkes-Barre

Frequently asked questions

What is the cancellation policy at Holiday Inn Wilkes Barre - East Mountain by IHG?

Holiday Inn Wilkes Barre - East Mountain by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Wilkes Barre - East Mountain by IHG?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Wilkes Barre - East Mountain by IHG on 2 Nov 2025 start from AU$192.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Wilkes Barre - East Mountain by IHG?

Yep, Holiday Inn Wilkes Barre - East Mountain by IHG has a free self car park and free RV/bus/truck parking.

Does Holiday Inn Wilkes Barre - East Mountain by IHG have a pool?

Holiday Inn Wilkes Barre - East Mountain by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM.

What luxury perks are available at Holiday Inn Wilkes Barre - East Mountain by IHG?

Holiday Inn Wilkes Barre - East Mountain by IHG features an indoor pool, a steam room and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Holiday Inn Wilkes Barre - East Mountain by IHG a romantic place to stay?

Garden-view dining and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Wilkes Barre - East Mountain by IHG.

Is Holiday Inn Wilkes Barre - East Mountain by IHG family-friendly?

You bet! With amenities such as a playground and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Wilkes Barre - East Mountain by IHG is a hit with families.

Does Holiday Inn Wilkes Barre - East Mountain by IHG serve breakfast?

Yeah, travelers give top marks to the buffet brekkie here! Served on weekdays between 6:00 AM and 10:30 AM and on weekends between 7 AM and 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Wilkes Barre - East Mountain by IHG?

No, Holiday Inn Wilkes Barre - East Mountain by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Wilkes Barre - East Mountain by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Wilkes Barre - East Mountain by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Wilkes Barre - East Mountain by IHG?

No, only service animals are allowed.

Holiday Inn Wilkes Barre - East Mountain by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1010 out of 1697 reviews
Rating 8 - Good. 377 out of 1697 reviews
Rating 6 - Okay. 185 out of 1697 reviews
Rating 4 - Poor. 73 out of 1697 reviews
Rating 2 - Terrible. 52 out of 1697 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tiffany

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Lindsey

Travelled with partner
They are renovating this property literally daily however the upgrades have made it a much nicer stay. The lobby does smell like chlorine from the pool so that could be addressed, but I was pleasantly surprised by the room size, cleanliness and decor.
Stayed 1 night in Jul 2025

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jovana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I had a great stay overnight I plan to come again
Stayed 1 night in Jul 2025

8/10 Good

Susan

Stayed 1 night in Jul 2025

6/10 Okay

Erika

Stayed 1 night in Jul 2025

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didnt like is the bed mattess was to hard for my liking.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful room!! We will be back!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jul 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip and a nice stay

A nice spot to stop for the night. Staff was friendly and helpful. Was placed in a newly renovated room, though not completely 100 finished, but I made it work. Great place to stay when traveling that area.
Stayed 1 night in Jul 2025

6/10 Okay

Edgar

Stayed 2 nights in Jul 2025

10/10 Excellent

Bradley

Liked: Amenities
Excellent gym/sauna/whirlpool
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

This is my second year at this Hotel. It gets better each year. The hotel is currently renovating and the room was new, clean and comfortable. The surprise for us was the full refrigerator and microwave. This was a wonderful surprise. Thanks to the welcome desk staff Lily Aubrey and Haley Maples. They made our welcome and stay wonderful. They were great.
Stayed 1 night in Jul 2025

10/10 Excellent

Heriberto

Stayed 1 night in Jul 2025

8/10 Good

Deborah M

Travelled with partner
Liked: Amenities
Hotel is in the middle of renovations. We stayed 1 night but it look a nice spot to stay
Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

4/10 Poor

Tanisha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I expect better for how much I paid

I paid for a hotel suite and I felt like it was nothing sweet about it.. the pull out couch had a big brown stain on it and I had to ask the front desk for sheets blankets and pillows to set that up.. the last guest left they soda in the fridge so that just tells me they never cleaned the mini fridge.
Stayed 1 night in Jul 2025

8/10 Good

Jeannette

Stayed 2 nights in Jul 2025

10/10 Excellent

Cindy

Liked: Cleanliness
Stayed 2 nights in Jul 2025

2/10 Terrible

Greg

Travelled with pets
Disliked: Cleanliness, staff & service
We didn’t even get to utilize this hotel. We saw that they were “pet friendly” and booked the reservation as we were within 35 minutes from this hotel. It was booked through Expedia but I was confident in Holiday Inn as we’ve stayed in these hotels for years. We got there with our two small dogs and were refused as there was a stringent “no pet” policy. Only service animals. I wish I had seen that represented in the information. It was not clearly stated and only “service animals” were allowed. Expedia went to bat for us as the hotel already had our $200. They will not give it back. As far as I am concerned, they STOLE our money. I will never use Holiday Inn or any related hotels from this group again. Shame on you for taking our hard earned money and profiting on it. Absolutely disgusted with this.
Stayed 1 night in Jul 2025

8/10 Good

Patrick

Stayed 1 night in Jul 2025

2/10 Terrible

Ann

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away!!! It is horrible.

The rooms were filthy me and my grandchildren were very unsatisfied the one room smelt like urine and we had to change it. I ordered takeout and we had to throw all the food away. The second room was just as bad and they changed us to a 3 room and after that, I got so fed up because it was filthy and I said please I just want my money back. I asked him to please go in and check to see that I am not lying. He refused to look and he told me if I don’t like it I should leave very rude. Very filthy urine disgusting hair everywhere. Those shampoo bottles were used and there was dirt all over them no towels it was just horrible and very horrible experience. I told housekeeping there was no shower curtain and we couldn’t take a shower and it was so horrible. I’ve never in my life been to a place like that ever in my life.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

SRIDATH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff knows how to take care of the customers. Charlie at the receiving and Jonathan while leaving the facility are the best.
Stayed 1 night in Jul 2025