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Pocono Resort Conference Center - POCONO MOUNTAINS

2.5 star property

Photo gallery for Pocono Resort Conference Center - POCONO MOUNTAINS

Luxury Room, 1 King Bed, Non Smoking, Jetted Tub
Front of property
Family Suite, 2 Bedrooms, Non Smoking
Lobby sitting area
Reception

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
The current price is AU$103
includes taxes & fees
13 May - 14 May

Explore the area

View map
35 Hospitality Way, White Haven, PA, 18624
  • Place, Hickory Run State Park
    ‪3 min drive‬
  • Place, Lehigh Gorge State Park
    ‪6 min drive‬
  • Place, Split Rock Resort Indoor Waterpark
    ‪9 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Roll-in Shower, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Accessible Bathtub, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, Accessible Bathtub, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Non Smoking, Jetted Tub

Luxury Room, 1 King Bed, Non Smoking, Jetted Tub

Luxury Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Non Smoking

Family Suite, 2 Bedrooms, Non Smoking

Family Suite, 2 Bedrooms, Non Smoking

  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

White Haven

At Pocono Resort Conference Center - POCONO MOUNTAINS, you'll be 2.9 km (1.8 mi) from Hickory Run State Park and 5.9 km (3.7 mi) from Lehigh River. Highlights at this hotel include free self-parking and a conference centre. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and charcoal grills. Other amenities include express check-out, wedding services and a television in a common area. There's also the convenience of extended parking. .In proximity to this White Haven hotel you'll find Pocono Raceway.

What's nearby

  • Hickory Run State Park - 3 min drive - 3.2 km
  • Lehigh Gorge State Park - 6 min drive - 8.1 km
  • White Haven North Trailhead - 7 min drive - 8.9 km
  • Penn Lake - 7 min drive - 10.6 km
  • Split Rock Resort Indoor Waterpark - 9 min drive - 11.0 km

Getting around

  • Wilkes-Barre, PA (AVP-Scranton Intl.) - 29 min drive

Restaurants

  • ‪Wawa - ‬18 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Four Fellas Bar And Hrill - ‬8 min drive
  • ‪IHOP - ‬6 min drive
  • ‪China Pearl - ‬9 min drive

About this property

Pocono Resort Conference Center - POCONO MOUNTAINS

As a guest of Pocono Resort Conference Center - POCONO MOUNTAINS, you'll find barbecue grills, express check-out, and a television in common area. Event space at this hotel measures 7750 square feet (720 square metres) and includes a conference centre. WiFi is free in public spaces. The business-friendly Pocono Resort Conference Center - POCONO MOUNTAINS also features camper van/bus/lorry parking and a lift. Self parking is free. The property offers extended parking privileges.

This White Haven hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 4 levels
  • 7750 sq ft of conference space
  • 720 sq. m of conference space
  • Conference centre
  • Front desk (24 hours)
  • Express check-out
  • Wedding services available
  • BBQ grill(s)
  • Television in lobby
  • Lift
  • No smoking on site
Pocono Resort Conference Center - POCONO MOUNTAINS offers 140 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, spring water baths and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property grounds
Split Rock Resort
Lake Harmony
  • Pool
  • All inclusive plans available
  • Pet-friendly
  • Kids’ pool
3.1 out of 5, 1,011 reviews
The price is AU$192
includes taxes & fees
7 June - 8 June
Split Rock Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Playground
  • TV in common areas

Family friendly

  • Microwave on request
  • Playground
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (7,750 square foot of space)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out fee: USD 20.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

This property enforces quiet hours from 9:30 PM to 8:00 AM

Information provided by the property may be translated using automated translation tools

Guests arriving outside of regular check-in hours can use the doorbell for check-in assistance.

Renovations and closures

The property will be renovating from 11 January 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a one-time cleaning fee of USD 25 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night plus a one-off USD 25 cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00
  • Towels available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Pocono Resort Conference Center - POCONO MOUNTAINS.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pocono Resort Conference Center - POCONO MOUNTAINS Hotel

Quality Inn Pocono Resort Lake Harmony

Quality Pocono

Quality Pocono Lake Harmony

Pocono Resort Lake Harmony

Pocono Resort Conference Center - POCONO MOUNTAINS White Haven

Frequently asked questions

Is parking available at Pocono Resort Conference Center - POCONO MOUNTAINS?

Yep, Pocono Resort Conference Center - POCONO MOUNTAINS has a free self car park.

How much does it cost to stay at Pocono Resort Conference Center - POCONO MOUNTAINS?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at Pocono Resort Conference Center - POCONO MOUNTAINS on 13 May 2026 start from AU$103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Pocono Resort Conference Center - POCONO MOUNTAINS?

The closest beach to Pocono Resort Conference Center - POCONO MOUNTAINS is Indian Mountain Lake Beach (17.9 km).

Are there hot tubs in the rooms at Pocono Resort Conference Center - POCONO MOUNTAINS?

No, but there are spring water baths in the guestrooms.

Is there a free airport shuttle available at Pocono Resort Conference Center - POCONO MOUNTAINS?

No, Pocono Resort Conference Center - POCONO MOUNTAINS does not offer an airport shuttle service.

What time are check-in & check-out at Pocono Resort Conference Center - POCONO MOUNTAINS?

Check-in begins at 3 PM. Check-out time is 11 AM.

Pocono Resort Conference Center - POCONO MOUNTAINS Reviews

Reviews

6.8
Rating 10 - Excellent. 177 out of 768 reviews
Rating 8 - Good. 206 out of 768 reviews
Rating 6 - Okay. 194 out of 768 reviews
Rating 4 - Poor. 55 out of 768 reviews
Rating 2 - Terrible. 136 out of 768 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Nixon

Liked: Cleanliness, staff & service
The Hotel tucked away from the main road surrounded by woods so that it is a quiet environment. The room was clean and comfortable.
Stayed 1 night in Jan 2026

2/10 Terrible

Nancy

Stayed 1 night in Dec 2025

2/10 Terrible

Daniel

Travelled with family
our room was canceled before we pulled in (no direct notice)... the place was completely empty, but alas there were no rooms to rent? we stayed at another hotel & still can't verify our refund (not to mention the loss on trip insurance, as they canceled through MY booking agency) - terrible experience
Stayed 1 night in Dec 2025

2/10 Terrible

Luke

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Magaly

Stayed 1 night in Jul 2024

10/10 Excellent

Victor, Union city

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing time with the family.
Stayed 1 night in Jul 2024

2/10 Terrible

Julie

Stayed 2 nights in Jul 2024

2/10 Terrible

Layne A

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place sucks.

I didn’t actually get to stay here, my reservation was canceled by the hotel while I was in route.
Stayed 4 nights in Jul 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Jul 2024

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If i could give a 0 i would

Was the most disgusting and disappointing hotel I have ever gone too. Mysterious stains, disgusting trash in the hall of spoilt milk, poor quality of pool care, smoking tar on ceiling. Not to mention a man smoking a cigar in building. Hazardous materials(damp aid) left in reach that children or pets could get into. When brought to their attention, they were super trashy and rude about it. Accussed us of being money hungry liars. Terrible customer service, talking over us, taking phone calls mid conversation. Tried to say no ones complained about it but then a cop came and said he gets called out a lot because this place is awful.
Stayed 3 nights in Jul 2024

2/10 Terrible

Wilson

Stayed 1 night in Jun 2024

6/10 Okay

Theodore

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Wagner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

carlos

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Worst place i stood at ever. The outside looked abandoned and so did the inside. Bugs and spiders in the hallway ceilings. I had spiders in my room the bed sheets was dirty and the toilet didn't flush properly. . The pool was out of order. So unfortunately I didn't get to enjoy that. So I was very disappointed to not have a swimming pool. The exercise equipment room also didnt work. I was denied a cancellation so that i may book elsewhere. Long story short. If you're reading this. DON'T stay here. Stay as far as possible from here. Pay the extra money and stay elsewhere. Whatever you see in the pictures from there site is false advertisement. I was so stressed out on my business trip. Again. Don't let there hotel pictures fool you like it fooled me..
Dirty bed sheet
Dirty bed sheet
Dirty abandoned looking lot 2 to 4 cars park out at most
I had more pics but accidentally deleted them
Stayed 2 nights in Jun 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities

Dilapidated and Dirty

I arrived to be greeted by a young man who didn't seem to know how to use the computer to look up my reservation. I realized later that perhaps it was because the wifi was so poor (it never worked in my room). This property looks to be about 60 years old, and clearly has been poorly maintained. The pool was empty (not full as in the advertisement). Common areas are dusty, smelly, with construction equipment strewn about. It is clearly falsely advertised on the hotels.com site. My room was dirty, and it appeared someone had cleaned their shoes or feet in the bathtub and the mud remained there when I checked in. The towels were old and "very" scratchy. The bed was good however. There was no thermostat in the room, and the manual settings on the AC made for an uncomfortable sleep. AVOID AT ALL COSTS!
Stayed 1 night in Jun 2024

2/10 Terrible

shandra

Stayed 1 night in Jun 2024

2/10 Terrible

Jacob

Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Krisi

Stayed 1 night in May 2024

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely gross/horrible!

Absolutely disgusting! When I booked it, it did not say that every single thing in the hotel was closed, including the pool. We drove an extra 30 minutes just because of the pool and how nice the place looked. The photos are like 10yrs old. This hotel is run down and so gross. Smelled horrible! The water ran brown in the bathroom, toilet barely flushed. AC rattled loud. They would not refund me and hotels.com was no help at all! Do not stay here!!!
Stayed 1 night in May 2024

8/10 Good

Samuel

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Jennifer

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not what I expected

The hotel was in rough shape overall. Lots of unfinished projects and debris around. Our room was in reasonable condition, but the overall state of the hotel was rough. The two staff members with whom we interacted were polite.
Stayed 1 night in Apr 2024

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, room comfort

Decent for cost

Staff was nice, however i was noved twice due to bathroom not working
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacob

Stayed 1 night in Apr 2024