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Pocono Resort Conference Center - POCONO MOUNTAINS

Property class: 2.5

Photo gallery for Pocono Resort Conference Center - POCONO MOUNTAINS

A hotel room with a large bathtub, a bed with a wooden headboard, two bedside lamps, a desk with a computer, and a window with curtains.
A hotel lobby with a fireplace, a television, a Christmas tree, and seating areas.
A modern building with a covered entrance, a parking lot, and a clear sky.
A room with a spiral staircase, patterned carpet, a lamp, and a couch.
A reception desk at Pocono Resort Conference Center with a purple wall, a black counter, and a red bow.

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • 24/7 front desk

Explore the area

View map
35 Hospitality Way, White Haven, PA, 18624
  • Place, Hickory Run State Park
    ‪3 min drive‬
  • Place, Lehigh Gorge State Park
    ‪6 min drive‬
  • Place, Split Rock Resort Indoor Waterpark
    ‪9 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a television, a chair, and a couch.

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a television, a desk, and a chair.

Deluxe Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, Non Smoking

A hotel room with a large bed, a desk with a television, a chair, and a couch.

Deluxe Room, 1 King Bed, Roll-in Shower, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Accessible Bathtub, Non Smoking

A hotel room with a bed, desk, chair, television, and a painting on the wall.

Deluxe Room, Accessible Bathtub, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bathtub, a bed with a wooden headboard, two bedside lamps, a desk with a computer, and a window with curtains.

Romantic Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Non Smoking

A hotel room with a bed, desk, TV, and curtains.

Family Suite, 2 Bedrooms, Non Smoking

  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

About the area

White Haven

At Pocono Resort Conference Center - POCONO MOUNTAINS, you'll be 2.9 km (1.8 mi) from Hickory Run State Park and 5.9 km (3.7 mi) from Lehigh River. Highlights at this hotel include a nearby private beach, free self-parking and a conference centre. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and charcoal grills. Other amenities include express check-out, wedding services and a television in a common area. There's also the convenience of extended parking. .Attractions within a 20-minute drive of this White Haven hotel include Jack Frost Mountain Resort and Pocono Raceway.

What's nearby

  • Hickory Run State Park - 3 min drive - 3.2 km
  • Lehigh Gorge State Park - 6 min drive - 8.1 km
  • White Haven North Trailhead - 7 min drive - 8.9 km
  • Penn Lake - 7 min drive - 10.6 km
  • Split Rock Resort Indoor Waterpark - 9 min drive - 11.0 km

Getting around

  • Wilkes-Barre, PA (AVP-Scranton Intl.) - 29 min drive

Restaurants

  • ‪Wawa - ‬9 min drive
  • ‪Wawa - ‬18 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪IHOP - ‬6 min drive
  • ‪Split Rock Resort - ‬9 min drive

About this property

Pocono Resort Conference Center - POCONO MOUNTAINS

A private beach is featured. As a guest of Pocono Resort Conference Center - POCONO MOUNTAINS, you'll find barbecue grills, express check-out, and a television in common area. Event space at this hotel measures 7750 square feet (720 square metres) and includes a conference centre. WiFi is free in public spaces. The business-friendly Pocono Resort Conference Center - POCONO MOUNTAINS also features camper van/bus/lorry parking and a lift. Self parking is free. The property offers extended parking privileges.

This White Haven hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 4 levels
  • 7750 sq ft of conference space
  • 720 sq. m of conference space
  • Conference centre
  • Front desk (24 hours)
  • Express check-out
  • Wedding services available
  • BBQ grill(s)
  • Television in lobby
  • Lift
  • No smoking on site
Pocono Resort Conference Center - POCONO MOUNTAINS offers 140 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, spring water baths and complimentary toiletries. Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Playground
  • TV in common areas

Family friendly

  • Microwave on request
  • Playground
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request) (for a fee)
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (7,750 square foot of space)

Outdoors

  • Barbecue grill
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 9:30 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the doorbell for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from May 15 2026 to December 31 2026 (dates subject to change):
  • Daily housekeeping
The property will be renovating from 11 January 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a one-time cleaning fee of USD 25 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 10 per cent cleaning fee will be charged.
  • Service fee: USD 15 per accommodation, per stay
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night plus a one-off USD 25 cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00
  • Cleaning/housekeeping/linen fee: USD 10.00 per night
  • Towels fee: USD 10 per person, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Pocono Resort Conference Center - POCONO MOUNTAINS.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pocono Resort Conference Center - POCONO MOUNTAINS Hotel
Quality Inn Pocono Resort Lake Harmony
Quality Pocono
Quality Pocono Lake Harmony
Pocono Resort Lake Harmony
Pocono Resort Conference Center - POCONO MOUNTAINS White Haven

Frequently asked questions

Is parking available at Pocono Resort Conference Center - POCONO MOUNTAINS?

Yep, Pocono Resort Conference Center - POCONO MOUNTAINS has a free self car park.

Are there any beaches close to Pocono Resort Conference Center - POCONO MOUNTAINS?

The closest beach to Pocono Resort Conference Center - POCONO MOUNTAINS is Indian Mountain Lake Beach (17.9 km).

Are there hot tubs in the rooms at Pocono Resort Conference Center - POCONO MOUNTAINS?

No, but there are spring water baths in the guestrooms.

Is there a free airport shuttle available at Pocono Resort Conference Center - POCONO MOUNTAINS?

No, Pocono Resort Conference Center - POCONO MOUNTAINS does not offer an airport shuttle service.

What time are check-in & check-out at Pocono Resort Conference Center - POCONO MOUNTAINS?

Check-in begins at 3 PM. Check-out time is 11 AM.

Pocono Resort Conference Center - POCONO MOUNTAINS Reviews

Reviews

6.4
Rating 10 - Excellent. 192 out of 869 reviews
Rating 8 - Good. 208 out of 869 reviews
Rating 6 - Okay. 194 out of 869 reviews
Rating 4 - Poor. 74 out of 869 reviews
Rating 2 - Terrible. 201 out of 869 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm fairly certain this place should be shut down. No TV, it stinks like mildew, old dirty furniture in the hallway, roach in the room, fridge broken, mold everywhere, no staff, felt unsafe and abandoned.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not even stay there it was filthy dirty. I do not recommend this place to. Anyone had to find another place to stay. They should be shut down.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible ,smelled amd everything looked bad
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Not that good. Poor staff. Im still waiting for my deposit.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. AC sucked...windows filthy our view was trees and garbage NO Pool
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like anything. Sketchy place. No one on the grounds when we tried to check in. Had to find a different place to stay
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The Hotel tucked away from the main road surrounded by woods so that it is a quiet environment. The room was clean and comfortable.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one step away from being closed. In fact the only part of it that wasn't were the rooms, no pool or restaurant or fitness center. We slept, showered and were out by 7am. Ample parking as there was only 1 other vehicle there when we arrived. You get what you pay for, and it honestly should've cost less.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Property conditions & facilities
Didn't stay - property looked abandoned and no one answered the door when I arrived and waited for 20 minutes.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I booked this room under the impression of having a playground and pool as advertised.upon arrival staff informed me there was no pool and the tv were all down for the next few days. I was offerd a refund dor the second night and had to decline due to the fact it was July 4th and i drove all the way from out of state.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re not coming back to that hotel. No TV No cable front desk person is missing can’t provide any assistance. Poor service
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very helpful if you need something for your stay. John is the best. Thanks
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
tons of parking. No one was staying there. The swimming pool, sauna, etc. was closed....just like last time...likely forever
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I wasn't surprised when the property was dated. However when I got to my room and opened the curtains I saw the trash in the attached picture and simply left. I didn't complain. I didn't tell anyone at the front desk. I just left. It was atrocious.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Honestly I dont even know how this hotel is still operating. When I got here there were no cars in the parking lot at all. No amenities of any kind. No pool, no fitness center. Restaurant is turned into storage room. No vending machines and no breakfast, and no staff on duty. I had to wait for the guy to come open the door for me. Room itself was ok. Overall this place is on the verge of abandonment.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved staying there. The bed was comfortable and the location was perfect.
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
No TV in our room with no advance notification. Advised AFTER we paid.! Pool was also not available for use! Water is well water so came out brown at first. No notification on Hotels.com or hotel website! Rom was clean was about the only good thing!
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is run down. In the room we stayed in the shower did not work
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

This place was deserted! After sitting in a COMPLETELY empty parking lot for several minutes while checking our booking information a young man ( no identification) approached and said he worked there and could get us inside. The only prudent move for my wife and I was to get outta there FAST! Extremely sketchy! Stay away!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful . My tv was not working and they fix it right away.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and good priced resort
Stayed 2 nights in Jun 2022
Verified review

4/10 Poor

No breakfast available! Business looks like it was abandoned! Will not go back again until it has been improved.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and close to amenities like there knowledge of things to do ,and places to go,nice swimming pool ,never got to use the bar was closed when we was there. Great place to stay.
Stayed 1 night in Sep 2022

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