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"The property is very private and the apartment was large, great location for walking to beach and cafes. Pool is large and grounds beautifully kept
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A luxury stay in Hervey Bay awaits you at The Bay. You'll be within a 15-minute walk of Hervey Bay Historical Village Museum and 1.8 km (1.1 mi) from Duggan Conservation Park. Highlights at this beach property include an outdoor swimming pool, and in-room kitchens and washers/dryers.
Each apartment is individually decorated and features free WiFi, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. In-room massages, a hair dryer, and an iron/ironing board are also available. Weekly housekeeping is available.
Enjoy the 24-hour fitness center, outdoor tennis court, spa tub, and sauna. Added amenities include free WiFi in public areas, a kids' swimming pool, and laundry facilities. There's also the convenience of free self parking.
Places within a 30-minute walk of this 5-star Scarness property include Shelly Beach and WetSide Water Education Park.
Apartment, 3 Bedrooms, Pool Access, Courtyard View
Bed Count1 King BedMaximum Occupancy
6 Max
Superior Apartment, 3 Bedrooms, Hot Tub, Bay View
Bed Count1 King BedMaximum Occupancy
6 Max
Apartment, 1 Bedroom, Ocean View
Bed Count1 Queen BedMaximum Occupancy
2 Max
Superior Apartment, 2 Bedrooms, Hot Tub, Bay View
Bed Count1 King BedMaximum Occupancy
4 Max
Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View
Bed Count1 Queen BedMaximum Occupancy
4 Max
Superior Apartment, 1 Bedroom, Hot Tub, Bay View
Bed Count1 King BedMaximum Occupancy
2 Max
Apartment, 3 Bedrooms, 2 Bathrooms, Ocean View
Bed Count1 King BedMaximum Occupancy
6 Max
Apartment, 2 Bedrooms, Pool Access, Courtyard View
The property is very private and the apartment was large, great location for walking to beach and cafes. Pool is large and grounds beautifully kept
Posted by a verified traveller on 31 Mar. 2021
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Comment from Hotel Management
1 Apr. 2021
by The Team at The Bay
We are pleased that you enjoyed your stay and the facilities we have to offer. We hope to welcome you again next time you choose to visit the Fraser Coast
5 out of 5
Good location, you can walk to the beach, shops and restaurants.
Posted by a verified traveller on 2 Mar. 2021
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Comment from Hotel Management
2 Mar. 2021
by Kim and the team at The Bay
Thanks for your review, wonderful to hear you enjoyed our super location :)
Regards,
Kim
4 out of 5
Posted by a verified traveller on 14 Feb. 2021
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5 out of 5
Highly recommend staying here. Cant fault it. We will come back for sure. 🙂 clean, well maintained, great view and a versatile pool with spa that caters for all ages. 👌
Posted by a verified traveller on 2 Oct. 2020
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Comment from Hotel Management
5 Oct. 2020
by Kim
Thank you so much for such a wonderful review, we love that you enjoyed your stay with us and look forward to welcoming you back another time!
Kind Regards
5 out of 5
It is clean and comfortable great location
Has everything you need in the units
Good car parking spaces
Reception staff are friendly and helpful
Posted by Jo, from Brisbane on 15 Aug. 2020
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Comment from Hotel Management
16 Aug. 2020
by Kim
Hey Jo, thanks so much for such a lovely review, so great to hear your enjoyed your stay with us!
Kind Regards
5 out of 5
Sensational Complex, Great Location, everything about the accommodation was brilliant, I would recommend this place
Posted by Gavin, from Brisbane on 2 Aug. 2020
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Comment from Hotel Management
3 Aug. 2020
by Kim
Hi there Gavin, thanks so much for taking the time to post a review, wonderful to hear you enjoyed your stay with us!
Hope to see you again another time,
Cheers,
Kim
5 out of 5
Great communication, very clean, we will definitely return.
Posted by Megan, from Brisbane on 12 Jul. 2020
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Comment from Hotel Management
14 Jul. 2020
by The Team
Thank you Megan! We will be very happy to see you return to The Bay :)
5 out of 5
Beautiful apartment, well equipped, with fantastic views
Posted by a verified traveller on 5 Jul. 2020
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Comment from Hotel Management
5 Jul. 2020
by Kim
Thanks so much for your lovely review! Much appreciated and wonderful to hear you enjoyed your stay :)
5 out of 5
Posted by a verified traveller on 4 Nov. 2019
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Comment from Hotel Management
10 Nov. 2019
by Kim
Thanks so much for your review!
2 out of 5
We booked a room for 3 adults and 4 children only to be told on arrival that we can't have 7 people in the room. The stove and oven didn't work. The drier had to be fixed while we were there..
Posted by a verified traveller on 9 Oct. 2019
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Comment from Hotel Management
9 Oct. 2019
by Front Office Manager
Dear Jane,
We are sincerely sorry that the apartment did not meet your expectations.
We believe there was some misunderstanding about the number of guests and we acknowledge that your booking did indicate 7 people. However, our 3 bedroom rates only provide for bedding for 6 people which we confirmed with you and we note that you brought along a camp bed for the additional person.
In any building, appliances can malfunction unexpectedly and the drier was fixed as soon as we were told of the issue. If we would have been advised of the problem with the stove and oven, we could also have attended to this promptly but we were only told of this on checkout. However, we do appreciate you informing us of this and we have now attended to the necessary repairs.
Thank you for booking with us and we do hope to see you again when you next return to Hervey Bay.
The Bay offers its guests an outdoor pool, a children's pool, an outdoor tennis court, and a spa tub. WiFi is free in public spaces. A 24-hour fitness center, a sauna, and tour/ticket assistance are also featured at the luxury The Bay. Self parking is free. This 5-star Hervey Bay apartment is smoke free.
36 guestrooms or units
6 levels
Built in 2005
Poolside lounge chairs
Umbrellas for the pool
Self-service laundry
Storage area for luggage
Tour and ticket information
Garden
BBQ grill(s)
Elevator
No smoking on site
Family Friendly Amenities
Outdoor pool
Children's pool
Number of living rooms
Free WiFi
Outdoor tennis court
Kitchen
Laundry facilities
Separate dining area
Washer/dryer
Full-sized refrigerator/freezer
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Hervey Bay, QLD (HVB) (8.3 km / 5.1 mi)
Parking: Free self parking
Room Amenities
The Bay offers 36 accommodations with washers/dryers and hair dryers. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. This Hervey Bay apartment provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and in-room massages can be requested.
In-room kitchen
Washer and dryer
Dining room
Living room
Refrigerator (full size)
Microwave
Oven
Stove
Dishwasher
Electric kettle
Kitchenware
Housekeeping (weekly)
Massage in room (surcharge)
Hair dryer
Toiletries (free)
Iron and ironing board
Blackout drapes
Climate control (air conditioning)
Unique furnishings
Unique decor
Nearby Activities
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 5:00 PM
Special check-in instructions:
The front desk is open during the following times:
Monday - Friday: 9:00 AM - 4:00 PM
Saturday - Sunday: 10:00 AM - 3:00 PM
The check-in location differs from the property location. To check in, go to 48 Freshwater Street To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.
This property's front desk is open during the following times:
Monday - Friday: 9:00 AM - 4:00 PM
Saturday - Sunday: 10:00 AM - 3:00 PM
The check-in location differs from the property location. To check in, guests will need to go to 48 Freshwater Street To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.
No rollaway/extra beds available
No cots (infant beds) available
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Private entrance
Property is cleaned with disinfectant
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out fee: AUD 50.00 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Bay Apartment Scarness
Bay Scarness
The Bay Scarness
The Bay Apartment
The Bay Apartment Scarness
You should know
Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
