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Fortaleza Suites

3.5 star property
Colonial guesthouse in San Juan with a 24-hour front desk

Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Luna (Interior View)
Presidential Suite | Living room
Presidential Suite | Private kitchen
Fortaleza Suite | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi
The current price is AU$315
includes taxes & fees
4 May - 5 May

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Port of San Juan
    ā€Ŗ6 min walkā€¬
  • Pan American Pier
    ā€Ŗ3 min driveā€¬
  • Puerto Rico Convention Center
    ā€Ŗ6 min driveā€¬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ā€Ŗ15 min driveā€¬

Room options

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen

Fortaleza Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room)

San Geronimo (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Hairdryer
Private bathroom
Cable channels
Located on the ground floor
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon

Plaza Colon

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Hairdryer
Detached private bathroom
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room)

San Felipe (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Hairdryer
Detached private bathroom
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen

San Cristobal Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite

San Sebastian Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Jose (Interior Room)

San Jose (Interior Room)

San Jose (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Hairdryer
Detached private bathroom
Cable channels
Wardrobe
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room)

San Justo (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room)

La Princesa (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Hairdryer
Private bathroom
Cable channels
Located on the ground floor
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchen

Presidential Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Luna (Interior View)

Luna (Interior View)

Luna (Interior View)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas)

Highlights

Individually furnished
Individually decorated
TV
Ceiling fan
Hairdryer
Detached private bathroom
Cable channels
Located on the ground floor
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room

Economy Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Hairdryer
Private bathroom
Cable channels
Located on the ground floor
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View)

Sol (Interior View)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Juan

Fortaleza Suites puts you in the centre of San Juan, 0.5 km (0.3 mi) from Port of San Juan and 3.6 km (2.2 mi) from Condado Beach. Highlights at this Colonial guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas, a 24-hour front desk and express check-out. Additionally, you'll find coffee/tea in a common area, laundry facilities and a microwave in a common area. .You'll be 4.4 km (2.7 mi) from Puerto Rico Convention Center and 4.9 km (3 mi) from Casino del Mar at La Concha Resort with a stay at this 3.5-property class Old San Juan guest house.
View more Guest houses in San JuanOpens in a new window

What's nearby

  • Port of San Juan - 6 min walk - 0.5 km
  • Castillo San Felipe del Morro - 18 min walk - 1.5 km
  • Pan American Pier - 3 min drive - 2.0 km
  • Condado Beach - 5 min drive - 4.1 km
  • Puerto Rico Convention Center - 6 min drive - 4.6 km

Getting around

  • Sacred Heart Station - 8 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • ā€ŖRaĆ­ces - ā€¬3 min walk
  • ā€ŖPirilo Pizza RĆŗstica - ā€¬1 min walk
  • ā€ŖStarbucks - ā€¬2 min walk
  • ā€ŖMuelle 13 - ā€¬3 min walk
  • ā€ŖCafeteria Mallorca - ā€¬2 min walk

About this property

Fortaleza Suites

Colonial guesthouse in San Juan with a 24-hour front desk
As a guest of Fortaleza Suites, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-out, a microwave in a common area, and a water dispenser.

This 3.5-star San Juan guest house is smoke free.

  • 14 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Fortaleza Suites offers 14 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.Ā The property is professionally cleaned.

Property Registration Number 887900

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Frequently asked questions

What is the cancellation policy at Fortaleza Suites?

Fortaleza Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fortaleza Suites?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at Fortaleza Suites on 4 May 2025 start from AU$314.9, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Fortaleza Suites?

The closest beach to Fortaleza Suites is Condado Beach (3.3 km).

Is there a free airport shuttle available at Fortaleza Suites?

No, Fortaleza Suites does not offer an airport shuttle service.

What time are check-in & check-out at Fortaleza Suites?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Fortaleza Suites?

No, only service animals are allowed.

Fortaleza Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 669 out of 1068 reviews
Rating 8 - Good. 244 out of 1068 reviews
Rating 6 - Okay. 94 out of 1068 reviews
Rating 4 - Poor. 26 out of 1068 reviews
Rating 2 - Terrible. 35 out of 1068 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategically located in the center of Old San Juan. Parking requires use of nearby parking lots but everyone does. Spacious suites that is well equipped for long term stays. Highly recommended!
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Stayed 3 nights in Jan 2025

6/10 Okay

Andrea

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok for the price everything is near
Stayed 3 nights in Jan 2025

10/10 Excellent

Jill, Coon Valley

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and easily accessible boutique hotel with a great staff and very clean accommodations.
Stayed 1 night in Jan 2025

6/10 Okay

David, Staunton

Travelled with group
Disliked: Staff & service, amenities
The location is good for exploring Old San Juan on foot; otherwise, the place is mediocre to poor (but clean). The young lady receptionist was unwelcoming and unhelpful. She conveyed an "I do not want to be bothered attitude". It seemed that the staff was suppose to communicate by email and text (which they did) rather than speak directly with guests; very impersonal. There was not a chair in the room. The only place to sit was on a small bench. There were no cups or glasses in the room for getting a drink of water.The room did not have a window. Our room was located on the first floor on the main hall near the lobby. This location, with a ceramic tile floor in the hall, was noisy when people were coming and going (awakened early in the morning). There are much better places to stay in Old San Juan. We stayed at a better place, which was less expensive, for part of our visit to Old San Juan. I cannot recommend the Fortaleza Suites!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint and cozy with Romance

They were wonderful working with us as we arrived almost 2 hours after we stayed due to airplane delays! Great when they met us to check and would recommend 100%
Stayed 1 night in Jan 2025

4/10 Poor

Tonia

Travelled with family

Terrible

Someone took wallets from our baggage while in the storage room. We left them for a couple hours, otherwise the bags were with us.
Stayed 4 nights in Jan 2025

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Basic nights stay. Had to wait in the street to be let in the front door after ā€œringing the buzzerā€. Three staff members were there but none let us in. Had to call on phone for a fourth person to act. Cannot control thermostat in room. Water temp control almost impossible in shower.
Stayed 1 night in Jan 2025

10/10 Excellent

melinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025

8/10 Good

Tanisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean. Loved patio to sit outside and take in the San Juan atmosphere.
Stayed 1 night in Jan 2025

8/10 Good

Billy

Very quaint old San Juan in look and feel. While not the most modern it was good for an overnight stay. The tv was a smart tv and did not have cable for espn or other channels. The room was very clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
I reserved a night to attend the San SebastiĆ”n Street Festival, and it was an extraordinary experience; the room was in perfect condition, clean, and the balcony of the room was my favorite spot. I will be backā€¦šŸ™
Stayed 1 night in Jan 2025

2/10 Terrible

Deborah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Before our arrival we received a message that the street in front of the hotel was closed due to "emegency street repairs." On our way from the hotel from the airport, our Uber driver informed us that access was extremely limited due to a huge festival and he would have to drop us a 1/2 hour walk from Old San Juan or at a festival bus stop. He dropped us at the bus stop and we eventually found a taxi to take us to with a couple blocks of the hotel. There was extremely limited access in and out of OSJ for the entire time of our anticipated stay. We asked to speak to a manager to discuss shortening our stay due to traffic difficulties and he never got back to us. All the information we received about transportation was incorrect. We left the following day and had to walk a mile and a half with our luggage to the Port to find a taxi. Never saw any evidence of "street repairs." Very poor communication and incorrect information from staff. Staff acted unconcerned and disinterested and management never contacted us. Our incredibly small, windowless room was clean and quiet.
Stayed 3 nights in Jan 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Espectacular
Stayed 4 nights in Jan 2025

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Angel Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Caroll

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Magaly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Restaurants is close by, beach 20 min walk. The hotel is quiet. The only thing is bathroom In our room was small. No tub. As well. But we loved being close to everything . Shops n food. But overall a good stay . Bed was comfy ,
Stayed 4 nights in Jan 2025

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing staff!! Everything was perfect! Stayed in both the Sol and Luna rooms ! Both great but I preferred the Sol roomā€¦ it was bigger!!
Stayed 1 night in Jan 2025

6/10 Okay

walter

Stayed 1 night in Jan 2025

10/10 Excellent

Lily, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot in the middle of Old San Juan
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025