Fortaleza Suites

3.5 star property
Colonial guesthouse in San Juan with a 24-hour front desk

Photo gallery for Fortaleza Suites

Presidential Suite  | Balcony
Fortaleza Suite  | Private kitchen
Presidential Suite  | Living room
Lobby
Presidential Suite  | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi
The current price is AU$240
includes taxes & fees
22 June - 23 June

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪2 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Pan American Pier
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

Fortaleza Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • Sleeps 5
  • 2 Queen Beds

San Geronimo (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

Plaza Colon

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Separate bedroom
Hairdryer
Detached private bathroom
  • Sleeps 4
  • 2 Queen Beds

San Felipe (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Separate bedroom
Hairdryer
Detached private bathroom
  • Sleeps 4
  • 2 Queen Beds

San Cristobal Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 5
  • 2 Queen Beds

San Sebastian Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 5
  • 2 Queen Beds

San Jose (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Hairdryer
Detached private bathroom
Cable channels
  • Sleeps 4
  • 2 Queen Beds

San Justo (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

La Princesa (Interior Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Presidential Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Luna (Interior View)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Basic Room (Plaza de Armas)

Highlights

Individually furnished
Individually decorated
TV
Ceiling fan
Separate bedroom
Hairdryer
Detached private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Economy Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

Sol (Interior View)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

About the area

San Juan

Fortaleza Suites puts you in the centre of San Juan, 0.5 km (0.3 mi) from Port of San Juan and 3.6 km (2.2 mi) from Condado Beach. Highlights at this Colonial guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas, a 24-hour front desk and express check-out. Additionally, you'll find coffee/tea in a common area, laundry facilities and a microwave in a common area. .You'll be 4.4 km (2.7 mi) from Puerto Rico Convention Center and 4.9 km (3 mi) from Casino del Mar at La Concha Resort with a stay at this 3.5-property class Old San Juan guest house.

What's nearby

  • Port of San Juan - 2 min walk - 0.3 km
  • Castillo San Felipe del Morro - 18 min walk - 1.5 km
  • Condado Beach - 4 min drive - 3.7 km
  • Puerto Rico Convention Center - 5 min drive - 4.6 km
  • Pan American Pier - 6 min drive - 4.8 km

Getting around

  • Sacred Heart Station - 8 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • ‪Raíces - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Muelle 13 - ‬3 min walk
  • ‪Cafeteria Mallorca - ‬2 min walk

About this property

Fortaleza Suites

Colonial guesthouse in San Juan with a 24-hour front desk
As a guest of Fortaleza Suites, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-out, a microwave in a common area, and a water dispenser.

This 3.5-star San Juan guest house is smoke free.

  • 14 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Fortaleza Suites offers 14 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. The property is professionally cleaned.

Property Registration Number 887900

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Frequently asked questions

What is the cancellation policy at Fortaleza Suites?

Fortaleza Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fortaleza Suites?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Fortaleza Suites on 22 June 2025 start from AU$239.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Fortaleza Suites?

The closest beach to Fortaleza Suites is Condado Beach (3.3 km).

Is there a free airport shuttle available at Fortaleza Suites?

No, Fortaleza Suites does not offer an airport shuttle service.

What time are check-in & check-out at Fortaleza Suites?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Fortaleza Suites?

No, only service animals are allowed.

Fortaleza Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 679 out of 1086 reviews
Rating 8 - Good. 253 out of 1086 reviews
Rating 6 - Okay. 92 out of 1086 reviews
Rating 4 - Poor. 27 out of 1086 reviews
Rating 2 - Terrible. 35 out of 1086 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Nicole

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Shower handles were loose. Water temperature would vary from freezing cold to scalding hot within minutes depending on the water supply demand (if several guests were using the water at the same time). There was a pipe running along the ceiling that dripped condensation on us. There was a lounge area right outside our room, and were either kept awake late or woken early by other guests talking. We were instructed that the AC unit in the room was not to be any lower than 70F. The hair dryer provided in the room had a plug that was beginning to fall apart, and wires inside were beginning to be exposed. The front desk staff was friendly and helpful up until the last morning when we checked out at 5:00 AM to catch an early AM flight. At that time, front desk attendant was sleeping at the desk and completely confused when I explained I was checking out. The location of the property was very convenient. I would not recommend this property.
Stayed 4 nights in Mar 2025

8/10 Good

susana, seffner

Liked: Cleanliness, staff & service
Cute place
Stayed 1 night in Mar 2025

10/10 Excellent

Loretta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Annie Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 4 nights in Feb 2025

10/10 Excellent

David Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff here were very helpful and friendly! Laundromat on the second floor-pizza Parler- coffee shops-cruise port very close. My wife and I love this hotel and we love Viejo San Juan!
Stayed 10 nights in Mar 2025

10/10 Excellent

Jose, Katy

Stayed 1 night in Mar 2025

10/10 Excellent

Yudelky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location

We were in the 3 queen suite and it was amazing! Balcony over the street below was great. Only downfall was that the noise at night was loud from the party below. We would definitely stay again!
Stayed 2 nights in Mar 2025

6/10 Okay

Richard

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Jenna

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We stayed in the smallest room, #14. It was very small for two people. I would recommend it for a one night stay maximum. Overall, the property was very nice and had a convenient location. It was fine for our one night stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Klaryssa

Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great stay!! Thank You
Stayed 1 night in Feb 2025

6/10 Okay

Janice

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flores family review

Overall very nice stay. Would have liked more water pressure for my shower.
Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Mar 2025

8/10 Good

Jaki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the old world ambience. Staff was friendly and helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Thomas

Stayed 1 night in Mar 2025

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like a homey place rather than a hotel. Loved the unique set up and the historic decor.
Stayed 1 night in Feb 2025

2/10 Terrible

Kelsey

Stayed 1 night in Feb 2025

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Secure and easy access to the sites
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

terrible experience

The kitchen/coffee area is self-serve. Guests are to wash their own dishes and cutlery and replace them for the next guest. There was no dish soap in evidence so how can one know if the cup you want to use is clean? The staff also used this area for coffee and that was a bit odd. The "room" was so tiny there was hardly any room for suitcases and the room door was glass with wallpaper glued on the inside, but allowed all the light from the hallway to shine in. There was no place to charge our phones conveniently and the bed was on a homemade frame with 4x4 posts for legs and a 2x6 frame too high off the floor for comfortable access. The bathroom was O.K., although the toilet seat was loose.
Stayed 1 night in Feb 2025

8/10 Good

Matthew, Calgary

Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy, Lehi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my goodness - this place was amazing!! We had a huge suite on the second floor just for two people. (be aware there is no elevator, so you carry your luggage up some stairs). Expect some street noise until about midnight - then it gets quiet. It didn’t bother us at all. There was a full kitchen, a dining area with table, couch, TV. Big bedroom had two soft comfy beds. Nice size bathroom had a big tile shower. They provided soap, shampoo, conditioner. You could also use their complimentary beach towels and sunscreen that was available in the lobby. They have coffee, hot chocolate, cold water, and ice available in the cute lobby area. We got to the property in the morning, so they stored our luggage in a locked room until check-in. There are shops and restaurants everywhere you look in Old San Juan. The location is convenient to both forts, the cruise port, umbrella street, and easy to get an Uber to the airport when needed. Katie, at the front desk, was SO nice! Everyone was friendly. What a delight to stay there! We will be returning.
Stayed 1 night in Feb 2025