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Fairmont El San Juan Villa Experience

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools

Photo gallery for Fairmont El San Juan Villa Experience

Relax by the resort's central pool surrounded by lounge areas and palm trees, overlooking the ocean.
Two large beds with white linens and multiple pillows, a large mirror, and a dining area with a table and chairs.
Experience the grandeur of our lobby, featuring a stunning chandelier, comfortable seating areas, and ornate columns.
Enjoy ocean views from this serene room with a chair and table.
Relax by the ocean with a serene pool surrounded by palm trees and modern cabanas.

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Housekeeping
The current price is AU$932
includes taxes & fees
4 Aug - 5 Aug

Explore the area

Map
6063 Isla Verde Avenue, Carolina, 979
  • Isla Verde Beach
    ‪4 min walk‬
  • Carolina Beach
    ‪8 min walk‬
  • Jose Miguel Agrelot Coliseum
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Villa, 1 King Bed, Balcony, Poolside

Villa, 1 King Bed, Balcony, Poolside

Villa, 1 King Bed, Balcony, Poolside

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Terrace, Beachside (Garden View)

Villa, 1 King Bed, Terrace, Beachside (Garden View)

Villa, 1 King Bed, Terrace, Beachside (Garden View)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Ocean View

Villa, 1 King Bed, Balcony, Ocean View

Villa, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 1 King Bed, Terrace (Banyan)

Bungalow, 1 King Bed, Terrace (Banyan)

Bungalow, 1 King Bed, Terrace (Banyan)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Balcony, Poolside

Villa, 2 Queen Beds, Balcony, Poolside

Villa, 2 Queen Beds, Balcony, Poolside

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Pet-friendly
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The price is AU$367
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11 Aug - 12 Aug
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About the area

Carolina

Fairmont El San Juan Villa Experience places you in the heart of Carolina, connected to a shopping centre and steps from Isla Verde Beach. Highlights at this luxury hotel include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and body wraps. The restaurant, Caña by Juliana Gonzalez, serves farm to table cuisine and is open for breakfast and dinner. El San Juan Beach Club is the hotel's own bar, serving drinks along with lunch. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and pool loungers. 10 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include a casino, free Wi-Fi in public areas and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 5-property class Isla Verde hotel include The Mall of San Juan and Jose Miguel Agrelot Coliseum.

What's nearby

  • Isla Verde Beach - 4 min walk - 0.4 km
  • Carolina Beach - 8 min walk - 0.7 km
  • The Mall of San Juan - 3 min drive - 4.3 km
  • Jose Miguel Agrelot Coliseum - 8 min drive - 7.2 km
  • Port of San Juan - 11 min drive - 11.5 km

Getting around

  • Pinero Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 14 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬2 min walk
  • ‪24 Market Place - ‬4 min walk
  • ‪La Bodeguita - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk

About this property

Fairmont El San Juan Villa Experience

Luxury hotel on the beach, with 4 outdoor pools
Lie back and work on your tan with relaxing beach amenities, such as free beach club on site and cabanas (surcharge). At Fairmont El San Juan Villa Experience, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a fitness centre, a garden and a terrace. For a fee, parking is available.

This 5-star Carolina hotel is smoke free.

  • 83 guestrooms or units
  • 2 levels
  • 3 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Built in 1958
  • Casino
  • Deli
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Fairmont El San Juan Villa Experience offers 83 accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. This accommodation offers separate dining areas. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Carolina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps and body scrubs. The spa is open daily.

Languages

English, French, Hindi, Italian, Russian, Spanish

Similar properties

Relax by the resort's central pool surrounded by lounge areas and umbrellas, with access to a sandy beach and the ocean.

Fairmont El San Juan Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 1,890 reviews
The price is AU$724
includes taxes & fees
4 Aug - 5 Aug
Fairmont El San Juan Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, uncovered parking on site (USD 25 per day)
  • Secured, uncovered valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 18 for children
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Banyan Tree Grill
  • Caña by Juliana Gonzalez
  • El San Juan Beach Club
  • Il Sole Pizzeria
  • Wine Bar

Things to do

  • 14 gaming tables
  • 298 slot machines
  • 4 outdoor pools
  • Art gallery
  • Basketball
  • Casino (15,000 square foot of space)
  • Designer stores
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Shopping centre
  • Tennis
  • Water sports equipment
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Free cot
  • Highchair
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 3 buildings
  • Built in 1958
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 21 per cent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 18 for children
  • Uncovered self-parking fee: USD 25 per day
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont El Juan Experience
Fairmont El San Juan Villas
Fairmont El San Juan hotel Gold
Fairmont El San Juan hotel Gold Experience
Fairmont El San Juan Villa Experience Hotel
Fairmont El San Juan Villa Experience Carolina
Fairmont El San Juan Villa Experience Hotel Carolina

Frequently asked questions

What is the cancellation policy at Fairmont El San Juan Villa Experience?

Fairmont El San Juan Villa Experience offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont El San Juan Villa Experience?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at Fairmont El San Juan Villa Experience on 4 Aug 2025 start from AU$769.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont El San Juan Villa Experience?

Yep, Fairmont El San Juan Villa Experience has a secured uncovered self car park for USD 25 per day.

Are there any beaches close to Fairmont El San Juan Villa Experience?

Yep, Fairmont El San Juan Villa Experience is a short 1-minute walk from Isla Verde Beach. Fun beach activities include jet skiing, surfing and snorkelling. You can also find water sports equipment.

Is there a spa on site at Fairmont El San Juan Villa Experience?

Yep, there is an onsite spa at Fairmont El San Juan Villa Experience. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Fairmont El San Juan Villa Experience have a pool?

Fairmont El San Juan Villa Experience has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Fairmont El San Juan Villa Experience?

Fairmont El San Juan Villa Experience features 4 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with premium bedding and dining areas.

What makes Fairmont El San Juan Villa Experience a romantic place to stay?

Beachfront dining and couples dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Fairmont El San Juan Villa Experience.

Is Fairmont El San Juan Villa Experience family-friendly?

You bet! With amenities such as 4 outdoor pools and laundry facilities, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Fairmont El San Juan Villa Experience is a hit with families.

Does Fairmont El San Juan Villa Experience serve breakfast?

Yep, full brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Fairmont El San Juan Villa Experience?

No, Fairmont El San Juan Villa Experience does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont El San Juan Villa Experience?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont El San Juan Villa Experience?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Fairmont El San Juan Villa Experience?

Dogs are welcome at Fairmont El San Juan Villa Experience, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 9 kg per pet.

Fairmont El San Juan Villa Experience Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 122 reviews
Rating 8 - Good. 17 out of 122 reviews
Rating 6 - Okay. 11 out of 122 reviews
Rating 4 - Poor. 10 out of 122 reviews
Rating 2 - Terrible. 21 out of 122 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 2 nights in Mar 2025

8/10 Good

Vivek

Stayed 4 nights in Jan 2025

4/10 Poor

Peter

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities
We paid over $800 to get a room in one of their external room buildings that was so dirty and could hear everything in the room next to us. Bottles and food sitting in wall ways. Upon arrival, the bell men just watched us as we dragged our bag in ourselves and found the front desk. The hotel is in a compound , which would be nice if you are strictly staying there and not wanting to venture out on foot.
Stayed 1 night in Jan 2025

2/10 Terrible

Wei

Disliked: Cleanliness, staff & service
The front desk is the worst ever
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Beautiful resort and excellent staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely beautiful, be sure to take the time to enjoy the history of it and enjoy all of the amenities. The service here was amazing. We were so thankful to receive a room upgrade to an ocean view. The room was incredible. We enjoyed taking advantage of a class at the fitness center. All of the outdoor areas were stunning,many dining options and many close by as well. We never had trouble finding a chair at the pool, an attendant brings you a chair towel and a beach towel. The poolside service with a pitcher of Sangria is a must! There’s a lot happening here for entertainment. We had a great time and cannot wait to come back!
Stayed 2 nights in Jan 2025

8/10 Good

Jeff

Travelled with partner
Would be an overall excellent rating if it wasn’t for a very mishandled situation at check in. I wish there were separate ratings for the areas of staff; front desk/reception was very poor, all other staff were excellent.
Stayed 4 nights in Feb 2025

4/10 Poor

Brianna

Disliked: Property conditions & facilities

Disappointed

My was very disappointed in this hotel. Paid over a grand for one night to have a terrible room, terrible service, and things were dirty. No late check out when you pay this much either, bellhop made me take my own luggage to the car because they were busy. Overall just never staying here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Nimit

Stayed 4 nights in Dec 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in and check-out experience was very efficient. The location of our room in a building behind the gym provided the tinyest glimpse of a pool -- so it was underwhelming for a "pool villa.". However, it ended up to be convenient, and the room itself was nice. The poolside staff were extraordinary in both their lounge chair set-up for us and an iced coffee that wasn't really on the menu. Breakfast staff was wonderful as well. It was a great experience, and we will be back.
Stayed 2 nights in Dec 2024

6/10 Okay

Lauren

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Unfortunately we had to wait over an hour and a half after check in for our room to be ready (this was on a Thursday) which was very disappointing Overall stay was good
Stayed 1 night in Dec 2024

10/10 Excellent

Edward J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel would definitely come back!

Hotel is wonderful. Had Thanksgiving dinner in the Meat Market. Beautiful restaurant with great ambiance. We ordered turkey because it was our Thanksgiving dinner. Drinks and bread came our fairly quickly. However, then they must have forgotten us. After almost an hour I had to ask where our dinner was? They did Apologized and gave us two complimentary glasses of wine. A satisfactory gester and we looked forward to our Thanksgiving dinner. The vegetables and gravy were wonderful as was the bread. The turkey, our main reason for dining there, was dry and salty. Worse turkey we've ever had! Became they were so apologetic it was now late and I didn't have the heart to send it back. It is primarily a steak house and we saw a few beautiful steaks. Just don"t order turkey.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ahmad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst property I have ever stayed at
Stayed 1 night in Nov 2024

2/10 Terrible

Amanda

Stayed 1 night in Nov 2024

10/10 Excellent

Alfred

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property does not really match the Fairmont brand, it needs a few improvements. I also did not like the fact that they sell day passes to people who do not stay in the hotel. The club in the lobby that allowed tons of 21 years old in - did not like that at all
Stayed 5 nights in Oct 2024

2/10 Terrible

Benton

Stayed 4 nights in Sep 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property had a bit of everything. I enjoyed the breakfast included option. The beach and pool were great and the staff was so friendly and willing to accommodate and make us comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Alexander Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing stay staff was amazing and tentative! Casino was great and had fun play the card tables, slot machines and others!
Stayed 5 nights in Aug 2024

6/10 Okay

Soraya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
We booked 2 rooms and were extremely excited until we arrived. Not only was the check in process painfully slow, they stated they had an issue with one of the rooms we reserved and placed us in another room the first night; we had to switch over on day two. The second room had substantial water damage that hadn’t been repaired. Breakfast was great! Probably one of the best things of our stay and everything was close by.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and loved the easy access to the beach and the villas was great!
Stayed 3 nights in Aug 2024

10/10 Excellent

Julissa

Stayed 5 nights in Aug 2024