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Ciqala Suites Hotel

Property class: 4

Photo gallery for Ciqala Suites Hotel

A rooftop terrace with a pool, seating area, and city views at dusk.
A rooftop terrace with a view of the city at night, featuring a lounge area with a sofa, chairs, and tables.
A reception desk with a stone wall background, a nameplate reading "CIQALA", and a modern, illuminated aquarium feature.
A hotel with a prominent 'CIOALA' sign, multiple balconies, and a modern architectural design.
A modern dining area with a bar, a buffet setup, and a person preparing drinks.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$294
includes taxes & fees
8 Nov - 9 Nov

Explore the area

View map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Place, Sheraton Casino
    ‪10 min walk‬
  • Place, Distrito T-Mobile
    ‪13 min walk‬
  • Place, Puerto Rico Convention Center
    ‪13 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

A neatly made bed with white linens and a dark headboard, flanked by nightstands with lamps, in a room with patterned red curtains and a view through a window.

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

A neatly made bed with white linens and a grey throw, a bedside lamp, a window with curtains, and a wall-mounted air conditioner.

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed

A bedroom with a bed, bedside table, lamp, wardrobe, and a sofa.

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(21 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

A hotel room with a large bed, a nightstand with a lamp, a chair, and an air conditioning unit.

The Signature Suite

8.0 out of 10
Very good
(13 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

A hotel room with a bed, a desk, a sofa, and two windows with blinds.

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Presidential Suite

A bedroom with a dark wooden bed, white bedding, two bedside tables with lamps, and a view of the city through windows.

Presidential Suite

7.8 out of 10
Good
(8 reviews)
  • 158 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the area

San Juan

At Ciqala Suites Hotel you'll be within just a 15-minute stroll of popular places like Puerto Rico Convention Center and Pan American Pier. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .Our SP Floor Lounge serves Caribbean cuisine. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Added amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of a free beach shuttle. .Within a 15-minute walk of this 4-property class Santurce hotel, attractions include Sheraton Casino and Distrito T-Mobile.

What's nearby

  • Sheraton Casino - 10 min walk - 0.9 km
  • Distrito T-Mobile - 13 min walk - 1.1 km
  • Puerto Rico Convention Center - 13 min walk - 1.2 km
  • Coca-Cola Music Hall - 15 min walk - 1.3 km
  • Condado Beach - 2 min drive - 1.5 km

Getting around

  • Hato Rey Station - 4 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 21 min drive

Restaurants

  • ‪Los Pinos Cafe - ‬7 min walk
  • Éter Rooftop & Lounge
  • ‪Casita Miramar - ‬6 min walk
  • ‪Machete - ‬7 min walk
  • ‪Gustos Coffee Co. - ‬9 min walk

About this property

Ciqala Suites Hotel

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Ciqala Suites Hotel. Free self parking is available.

This 4-star San Juan hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 8 levels
  • Built in 2010
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Ciqala Suites Hotel offers 33 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Hyatt House San Juan
Santurce
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,249 reviews
The price is AU$357
includes taxes & fees
22 Nov - 23 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 35 for adults and from USD 35 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Frequently asked questions

What is the cancellation policy at Ciqala Suites Hotel?

Ciqala Suites Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ciqala Suites Hotel?

As of 6 Nov 2026, prices found for a 1-night stay for 2 adults at Ciqala Suites Hotel on 8 Nov 2026 start from AU$294, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ciqala Suites Hotel?

Yep, Ciqala Suites Hotel has a free self car park.

Are there any beaches close to Ciqala Suites Hotel?

Yep, Ciqala Suites Hotel is a short 18-minute walk from Condado Beach.

Does Ciqala Suites Hotel have a pool?

Ciqala Suites Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What makes Ciqala Suites Hotel a romantic place to stay?

Ocean-view dining and romance packages, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Ciqala Suites Hotel.

Does Ciqala Suites Hotel serve breakfast?

Yeah, travelers adore the cooked-to-order breakfast here! Served daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Ciqala Suites Hotel?

No, Ciqala Suites Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Ciqala Suites Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Caribbean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ciqala Suites Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Ciqala Suites Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1000 reviews
Rating 8 - Good. 222 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 74 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, love the breakfast
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is truly a delight stay is very local the staff is the best and the food is amazing
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff were very nice and helpful. We had dinner at their rooftop restaurant and the service and view were great! I would definitely stay there again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast included was a definite plus! location was good - close to the city but not on a busy street
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was honestly great and the staff were so helpful and nice.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and very nice. Property was well maintained and the rooftop bar is a great experience
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third time staying. Great location, nice staff and clean rooms.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place ❤️
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay and great staff thank you so much
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our Solo Dolo birthday trip
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and location was excellent
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely stay, good price. Great memory
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast every morning delivered to our room was the best. The amazing smiling faces of the staff who were extremely eager to help us with anything we needed was truly outstanding. Definitely recommend everyone to stay here
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the staff was very friendly
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and professional staff. All areas acessible and well maintained.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Location, the clean smell of the rooms. E'ter restaurant on the roof. Only negative was the size of the parking spaces but for the area it's understandable and you quickly get used to it.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing was great from the moment you checking in to you check out. The staff was great.they give you breakfast evwy morning delivered to your room. Free parking and the give you free snacks.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OUTSTANDING customer service.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was absolutely amazing! The hotel was spotless, the staff was friendly and welcoming, and they made me feel comfortable from the moment I arrived. The room was clean, spacious, and very comfortable, and the amenities were excellent. The location was convenient, and everything exceeded my expectations. I would definitely stay here again and highly recommend this hotel to anyone looking for a relaxing and enjoyable experience. Thank you for making my trip so memorable!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in 3bdrm it was large and comfortable. Restaurant on property was amazing!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at Ciqala. The staff was extremely helpful and polite, specially Joshua, he went above and beyond to meet our needs. I had forgotten that breakfast was included with our stay, until I received a reminder text to order it for room service the next day. We will certainly stay here again in the future.
Stayed 3 nights in Jul 2026