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Ciqala Suites Hotel

4.0 star property
Hotel with free breakfast, a short walk to Sheraton Casino

Photo gallery for Ciqala Suites Hotel

Terrace/patio
Suite, 1 Bedroom | Living area
Front of property
Terrace/patio
The Signature Suite

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
The current price is AU$300
includes taxes & fees
4 Nov - 5 Nov

Explore the area

View map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Place, Puerto Rico Convention Center
    ‪11 min walk‬
  • Place, Pan American Pier
    ‪17 min walk‬
  • Place, Condado Beach
    ‪20 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Bathroom

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
HDTV
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

7.6 out of 10
Good
(14 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
HDTV
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

The Signature Suite

The Signature Suite

8.2 out of 10
Very good
(10 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
HDTV
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

8.0 out of 10
Very good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
HDTV
  • 158 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the area

San Juan

At Ciqala Suites Hotel you'll be within just a 15-minute stroll of popular places like Puerto Rico Convention Center and Pan American Pier. Highlights at this hotel include a restaurant, an outdoor swimming pool and free cooked-to-order breakfast. .Our SP Floor Lounge serves Caribbean cuisine. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Added amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free beach shuttle. .Within a 15-minute walk of this 4-property class Santurce hotel, attractions include Sheraton Casino and Distrito T-Mobile.

What's nearby

  • Puerto Rico Convention Center - 11 min walk - 0.9 km
  • Distrito T-Mobile - 12 min walk - 1.0 km
  • Pan American Pier - 17 min walk - 1.4 km
  • Condado Beach - 20 min walk - 1.7 km
  • Casino del Mar at La Concha Resort - 2 min drive - 1.5 km

Getting around

  • Hato Rey Station - 4 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 21 min drive

Restaurants

  • Éter Rooftop & Lounge
  • ‪Casita Miramar - ‬6 min walk
  • ‪Los Pinos Cafe - ‬7 min walk
  • ‪La Isla - ‬4 min walk
  • ‪Pizza e Birra - ‬8 min walk

About this property

Ciqala Suites Hotel

Hotel with free breakfast, a short walk to Sheraton Casino
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Ciqala Suites Hotel. Free self parking is available.

This 4-star San Juan hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 8 levels
  • Built in 2010
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Ciqala Suites Hotel offers 33 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Frequently asked questions

What is the cancellation policy at Ciqala Suites Hotel?

Ciqala Suites Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ciqala Suites Hotel?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Ciqala Suites Hotel on 4 Nov 2025 start from AU$249.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ciqala Suites Hotel?

Yep, Ciqala Suites Hotel has a free self car park.

Are there any beaches close to Ciqala Suites Hotel?

Yep, Ciqala Suites Hotel is a short 18-minute walk from Condado Beach.

Does Ciqala Suites Hotel have a pool?

Ciqala Suites Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What makes Ciqala Suites Hotel a romantic place to stay?

Ocean-view dining and romance packages, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Ciqala Suites Hotel.

Does Ciqala Suites Hotel serve breakfast?

Yeah, travelers adore the free cooked-to-order breakfast here! Served daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Ciqala Suites Hotel?

No, Ciqala Suites Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Ciqala Suites Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Caribbean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ciqala Suites Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Reviews

Ciqala Suites Hotel Reviews

7.8

Good

8.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 473 out of 1003 reviews
Rating 8 - Good. 215 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 82 out of 1003 reviews
Rating 2 - Terrible. 125 out of 1003 reviews

Reviews

10/10 Excellent

Anastasia

Stayed 5 nights in Jul 2025

10/10 Excellent

Sheila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel with great amenities. Room was super spacious with a kitchenette and spa bathtub that my enjoyed a lot. Will stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with in walking Distance of some restaurants and stores. Hotel was clean and had a nice infinity pool
Stayed 5 nights in Jul 2025

10/10 Excellent

Angel

Stayed 4 nights in Jul 2025

10/10 Excellent

GLADYS MARGARITA, CORDOVA

Stayed 6 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
I just spend on night here but everything from check in to the complimentary breakfast has bean excellent. I would stay here again and gladly recommend for anyone to stay here.
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa Jesus Mora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and welcoming place, close to all atractions and point of interest. We were upgraded to VIP, exelent beautiful place, exelent view, all accomotations and comfort included.
Stayed 3 nights in Jun 2025

8/10 Good

Alejandro, Malden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent communication, las minute trip arriving after midnight, greeted pleasantly, we were able to quickly access our room as we had filled out the form they sent out in advanced. Free breakfast option sent out to your room and you get to choose what you’d like through a link. Breakfast was decent, balanced with options and tasty. Spacious room with hot tub, kitchen, mini bar, comfy bed, room service was a no show, we were only asked if we needed out sheets changed and got new towels one day, but didn’t receive service on the other days. AC worked perfectly, you need it badly as the heat will consume you if you don’t have a good unit. Didn’t get to experience the roof top, but the views at night from up there are a can’t miss.
Stayed 3 nights in Jun 2025

10/10 Excellent

SeDeris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a hidden gem, rooftop restaurant/pool was the highlight of the stay, staff was amazing, will come back time
Stayed 5 nights in May 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Emily Diaz

Liked: Cleanliness, amenities, property conditions & facilities
It is an excellent spot for short stays or getaways. Very nice, and clean.
Stayed 2 nights in May 2025

6/10 Okay

Robert David

There's a lot to say about this place for starters if you go through Expedia just know that they're going to charge you the 20% when you get there so don't do that do not get the the all-inclusive breakfast because it is definitely not worth the extra money I suggest going out to eat the staff were really nice and very kind I love that there is a pool on the roof but remember that they also have a restaurant on the roof so it's a little much when you're trying to go and relax in a pool with a ton of people watching you while they're eating all in all though it was it was a decent place to stay I would definitely stay there again like I said just don't go through Expedia and don't pay more for the breakfast
Stayed 5 nights in May 2025

8/10 Good

Darryl

Stayed 3 nights in May 2025

10/10 Excellent

Enmanuel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I recently stayed at the Ciqala Hotel in Puerto Rico over the weekend and had a great experience. The room service was excellent—prompt and attentive to every detail. Breakfast each morning was amazing, with a great variety of fresh and delicious options. The staff went above and beyond to make sure everything was perfect throughout my stay. Highly recommend this hotel for anyone looking for comfort, great service, and a welcoming atmosphere in San Juan!
Stayed 3 nights in May 2025

10/10 Excellent

Sheily

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo perfecto, limpieza, servicio…
Stayed 1 night in May 2025

10/10 Excellent

Christian

Stayed 5 nights in May 2025

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice,convinces
Stayed 2 nights in May 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

We stay here several times a year. Love their room with separate living area. Comfortable bed, cozy covers. Very clean. Great service. Thanks for your assistance Paola B and Pablo!
Stayed 1 night in May 2025

10/10 Excellent

Shirley

Stayed 1 night in May 2025

8/10 Good

Shelton

Stayed 1 night in May 2025

10/10 Excellent

Yajaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Jimmie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is kind. The suites are great and the bathroom is big.
Stayed 2 nights in Apr 2025

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025