Hôtel Palace Royal

4.0 star property
Hotel with a fitness centre, near Château Frontenac

Photo gallery for Hôtel Palace Royal

Interior detail
Lobby
Indoor pool
Front of property
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Gym
The current price is AU$227
includes taxes & fees
4 May - 5 May

Explore the area

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5
  • Quebec City Convention Center
    ‪3 min walk‬
  • Château Frontenac
    ‪12 min walk‬
  • Quebec Cruise Terminal
    ‪17 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪23 min drive‬

Room options

Signature Room, 1 King bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
Memory foam bed
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite with Panoramic City View, 1 King bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
Blackout curtains
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - unspecified
Memory foam bed
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Exterior View Family Suite, 2 Queen and 1 sofa bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Sofa bed
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed and Sofa-bed (Interior)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Sofa bed
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

City View Family Suite, 2 Queen beds and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Blackout curtains
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed, Courtyard View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
Memory foam bed
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen bed and glass shower

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
Shower/bath combination
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

Exterior View Suite, 1 Queen bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Blackout curtains
  • 37.0 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Signature Room, 1 Queen bed and Sofa-bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About the area

Québec City

Hôtel Palace Royal places you in the centre of Québec City, within just a 5-minute stroll of Quebec City Convention Center and within 15 minutes of Château Frontenac. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The steakhouse, Beffroi Steak House, is open for breakfast, lunch and dinner. Enjoy the gym, Hot tub and sauna. 4502 square feet (418 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free wired Internet in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 7 AM and 11:00 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 4-property class Old Quebec hotel, attractions include Quebec City Town Hall and Quartier Petit Champlain.

What's nearby

  • Quebec City Convention Center - 3 min walk - 0.3 km
  • Quebec City Town Hall - 9 min walk - 0.8 km
  • Château Frontenac - 12 min walk - 1.1 km
  • Quartier Petit Champlain - 14 min walk - 1.1 km
  • Quebec Cruise Terminal - 17 min walk - 1.4 km

Getting around

  • Quebec Palace Station - 9 min walk
  • Jean Lesage International Airport (YQB) - 23 min drive

Restaurants

  • ‪Bar le Drague - ‬3 min walk
  • ‪Restaurant Poutineville Vieux Québec - ‬1 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪SHAKER Cuisine & Mixologie Vieux-Québec - ‬4 min walk
  • ‪Albacore - ‬2 min walk

About this property

Hôtel Palace Royal

Hotel with a fitness centre, near Château Frontenac
As a guest of Hôtel Palace Royal, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 4502 square feet (418 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hôtel Palace Royal. Parking is available for a fee.

This 4-star Québec City hotel is smoke free.

  • 234 guestrooms or units
  • 4502 sq ft of conference space
  • 418 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Palace Royal offers 234 accommodations with a safe and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

Languages

English, French

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beffroi Steak House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,502 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Cots (infant beds) are available for CAD 15.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 25 to 25 for adults and CAD 15 to 15 for children
  • Self-parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

Property Registration Number 2025-11-30, 160705

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hôtel Palace Royal?

Hôtel Palace Royal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Palace Royal?

As of 2 May 2025, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal on 4 May 2025 start from AU$227.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Palace Royal?

Yep, Hôtel Palace Royal has a self car park with in/out privileges for CAD 26 per day.

Are there any beaches close to Hôtel Palace Royal?

The closest beach to Hôtel Palace Royal is Baie de Beauport (3.3 km).

Does Hôtel Palace Royal have a pool?

Hôtel Palace Royal has an indoor pool.

What makes Hôtel Palace Royal a romantic place to stay?

1 hot tub and a lounge bar, as well as memory foam beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hôtel Palace Royal.

Is Hôtel Palace Royal family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Hôtel Palace Royal is a hit with families.

Does Hôtel Palace Royal serve breakfast?

Yeah, full breakfast is on offer daily between 7 AM and 11:00 AM.

Is there a free airport shuttle available at Hôtel Palace Royal?

No, Hôtel Palace Royal does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Palace Royal?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hôtel Palace Royal?

Check-in begins at 5:00 PM. Check-out time is 11 AM.

Are pets allowed at Hôtel Palace Royal?

No, only service animals are allowed.

Hôtel Palace Royal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1479 out of 2905 reviews
Rating 8 - Good. 863 out of 2905 reviews
Rating 6 - Okay. 321 out of 2905 reviews
Rating 4 - Poor. 142 out of 2905 reviews
Rating 2 - Terrible. 100 out of 2905 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Philippe

Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Stayed 2 nights in Jan 2025

10/10 Excellent

Isabelle

Stayed 1 night in Dec 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Kira

Travelled with family
Liked: Room comfort

Not the best experience

Unfortunately Right from the beginning it didn’t start well. There was no parking available. I drove around the parking garage at the hotel just to be charged 2.50$ for nothing. They when I went to the reception the person at the front was a bit condescending saying what do you expect for Quebec City. I asked if they knew of any other parking available since I was not familiar with the area. I was given very vague directions so I went and drove around for an hour and tried 3different parking garages and they were all full. When I came back I asked if I could just leave my car parked at the front out of the way and go back out in about an hour to see if any parking had freed up - I was just told no. And no one seemed to care when I said we were just driving for 5hrs to get here and my daughter was feeling under the weather and we had not had dinner yet. I was not impressed but contained my self and went back out. Drove for another 30 minutes to find a garage but no where near the hotel. I had to taxi back. open pool area and live band on Saturday night is a cool idea. However the sound was not crisp and too loud so it was hard to hear the lyrics when the guy was signing. Which was toobad because he actually was good at signing. Our room had no heat it took two different maintenance guys on different shifts to fix it. So that was kind of annoying. The first guy seem to think he fixed it and told us it would slowly heat up. After 4hrs it had only gone up .5 degrees.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sebastien

Stayed 1 night in Jan 2025

10/10 Excellent

Marilyn

Stayed 2 nights in Jan 2025

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
!

8/10 Good

Janice

Liked: Cleanliness, amenities
I loved the property and the location. The staff were also friendly. And the fact that it had a pool and hot tub. However, the hot tub jets weren’t working and the water didn’t seem to be circulating. Also, the hotel wasn’t as clean as I would have expected. There was dust all over the glass table in the lobby and there was debris in the room behind the nightstands which we noticed because we dropped something behind the nightstand. It’s a lovely hotel but needs some attention to detail regarding upkeep.
Stayed 2 nights in Jan 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved our time at Hotel Palace Royal. This was our first time as a family in Quebec City and we are so happy we choose this property to stay at, close to everything you could want! We are already talking about coming back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in a suite with a balcony overlooking the pool and it was delightful the room had a living room with fireplace, a separate bedroom, and a large bathroom. The best part was that we could open our doors to the balcony and sit out there with a tea or coffee and enjoy a kind of “tropical” feeling as we looked at the pool or enjoyed a musical experience. There was a large screen displaying ocean creatures that was mesmerizing and which contributed to a wonderful feeling of calm. Folks in other suites sat with books, laptops, or c playing cards. The restaurant in the building was excellent and we walked everywhere or took and Uber/taxi for short distances if we needed to. We will definitely stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Xavier

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time in old Quebec. Hotel was in the perfect spot for me and my family. Clean room, comfortable beds and attentive personnel.
Stayed 4 nights in Jan 2025

8/10 Good

tanguay

Stayed 1 night in Jan 2025

8/10 Good

Sora

Liked: Cleanliness, property conditions & facilities
Nice spot
Stayed 1 night in Jan 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Ariel

Stayed 2 nights in Jan 2025

10/10 Excellent

Reina

Stayed 1 night in Jan 2025

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOVED IT!

Fantastic location. Loved the experience. This coming from a person who spent 40 years travelling the world as a Sales Executive. Highly recommend if one wishes a reasonably price great place to stay in Quebec City!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jazz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice stay and the building is amazing. The staff was really nice with all of our requests.
Stayed 1 night in Jan 2025

10/10 Excellent

nathan, Northport

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed an incredible holiday stay at this hotel, which is located beside one of the gates to the old city of Quebec.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 2 nights in Dec 2024

8/10 Good

david

Stayed 1 night in Jan 2025

8/10 Good

Maxime

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lily

Liked: Cleanliness
Great room and wonderful view
Stayed 2 nights in Dec 2024

10/10 Excellent

Danielle

Stayed 2 nights in Jan 2025