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Los Arcos Suites

3.5 star property
Beach fun in outdoor pool, near Playa de los Muertos

Photo gallery for Los Arcos Suites

Spa
Outdoor pool
Junior Suite, 1 King Bed
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service

Explore the area

View map
Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪3 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(52 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Puerto Vallarta

At Los Arcos Suites you'll be within a short 5-minute stroll of Playa de los Muertos and Bay of Banderas. Highlights at this beach hotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a children's swimming pool, a terrace and a garden. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 3.5-property class Romantic Zone hotel include Malecon and Cruise Ship Terminal.

What's nearby

  • Playa de los Muertos - 2 min walk - 0.2 km
  • Los Muertos Pier - 2 min walk - 0.2 km
  • Olas Altas Street - 2 min walk - 0.2 km
  • Olas Altas Beach - 3 min walk - 0.3 km
  • Malecon - 17 min walk - 1.5 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 27 min drive

Restaurants

  • ‪Pancho's Takos - ‬1 min walk
  • ‪Andale's Restaurant & Bar - ‬1 min walk
  • ‪Starbucks Zona Romántica - ‬2 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Lix : By Xocodiva - ‬2 min walk

About this property

Los Arcos Suites

Beach fun in outdoor pool, near Playa de los Muertos
Some rates at Los Arcos Suites are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Los Arcos Suites offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at Los Arcos Suites. The hotel can provide concierge services and wedding services.

This 3.5-star Puerto Vallarta hotel is smoke free.

  • 44 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • Staff members are multilingual
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Los Arcos Suites offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchenettes with fridges and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

3 outdoor pools
Playa Los Arcos Hotel Beach Resort & Spa
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  • All-inclusive
  • Spa
  • Kids’ pool
4.1 out of 5, Very good, 1,213 reviews
Playa Los Arcos Hotel Beach Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limited on-site parking

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Griddle
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Los Arcos Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Los Arcos Suites
Los Arcos Suites Hotel
Los Arcos Suites Hotel Puerto Vallarta
Los Arcos Suites Puerto Vallarta
Suites Los Arcos
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Los Arcos Suites Hotel
Los Arcos Suites Puerto Vallarta
Los Arcos Suites Hotel Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Los Arcos Suites?

Los Arcos Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Los Arcos Suites?

Onsite parking is limited.

Are there any beaches close to Los Arcos Suites?

Yep, Los Arcos Suites is a short 1-minute walk from Playa de los Muertos.

Does Los Arcos Suites have a pool?

Los Arcos Suites has an outdoor pool and a kids' pool. The pool is open 10:00 AM to 10:00 PM.

Is there a free airport shuttle available at Los Arcos Suites?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Los Arcos Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Los Arcos Suites?

No, pets and service animals are not allowed.

Los Arcos Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 432 out of 1005 reviews
Rating 8 - Good. 345 out of 1005 reviews
Rating 6 - Okay. 135 out of 1005 reviews
Rating 4 - Poor. 56 out of 1005 reviews
Rating 2 - Terrible. 37 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The hotel was in the malecón area so there were so many food options and had access to a beach. The hotel allows you to use seats on the beach as an included benefit. The food however was not good at all. So you will definitely need to purchase your own food off site. The drinks were also not good. The hotel could have been cleaner and we saw two small roaches in our room when we stayed. The proximity to everything is the big plus here.
Stayed 1 night in Sep 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Sep 2025

10/10 Excellent

Yinno

Stayed 4 nights in Aug 2025

4/10 Poor

Cupertino

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
NO HOT WATER IN 4 DAYS, NO FOOD OR DRINKS AVAILABLE, YOU HAVE TO WALK TO THEIR OTHER HOTEL.. I PAID FOR "HAVE ALL INCLUSIVE " @ LEAST HAVE A MINI BAR, COFFEE@ ROOM . I AM DISSATISFIED
Stayed 4 nights in Aug 2025

8/10 Good

JORGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Rosa

Stayed 2 nights in Jul 2025

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a great location walking distance from the Malecón! The food was delicious and staff was very friendly!
Stayed 9 nights in Jul 2025

8/10 Good

Juan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very close to everything and a lot more quiet than the one by the beach.
Stayed 3 nights in Jul 2025

2/10 Terrible

Maria Buenrostro

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
We like the area the property is located in because of the ease of walking, location to the beach, and the food & drink options. The stay here was miserable due to the inattention of the front desk. I spoke to them on four different occasions (in the span of 3 days) about the AC in the room not working well. The weather during the majority of our stay was extremely warm and humid therefore this was not a minor issue. We compared our room to the rooms of others that traveled with us to verify that our AC was indeed not working correctly. I was told that the AC was checked and everything was good. This is not acceptable. We were there to vacation, we were not to waste our valuable time every day asking for the staff to address this issue. We do not recommend this property at all.
Stayed 4 nights in Jul 2025

10/10 Excellent

Wanyeki M

Liked: Cleanliness, staff & service
Loved the poolside bar
Stayed 3 nights in Jul 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff is helpful. Hotel has Mexican charm.
Stayed 10 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good and as expected.
Stayed 6 nights in Jul 2025

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

2/10 Terrible

josue, beaumont

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hi this is josue from Beaumont ca ive stayed in varies hotels in the area this one is the worst of them all we got in sat 3 am because our flogyt was delayed i had changed hotels to this one because the location was better major mistake we get there at 3 am the lady at the front desk has an attitude from tje beginning i can tell she a huge b i explaned to her that the original reservation was for 4 people but chsntee hotels forgot to put for 3 people the reservstion was set up for 2 peoplr she said there was an up charge of 25.00 i psid extra 100 dollars i was soo tired i didnt want to argue with her then as we were out one night we came with a friend he was just droping us off and she waa like he cant come in rudly we explained he was jusr droping is off so i argued with her told her since we checked in she was rude and that i would ve speaking to management about her Then the next day my cousin and her friend he gets kicked out again that he coulnt be there period and then they went to the Beach were the hotel has an area for guest she again tols The guys that worked there to kick them out i was in schock i will never stay at this hotel again dont waste youre money the hotel had mold in the restroom ceiling and not updated didnt look Nothing like the pictures and to top it off extreme rules that were a little too much. This was for the location Los Arcos Suites there are two l Locations not The Beach one The Suites I sincerely hope that someone talks to that lady .
Stayed 4 nights in Jun 2025

10/10 Excellent

Adalberto

Travelled with family
Liked: Amenities
Good
Stayed 4 nights in Jun 2025

10/10 Excellent

Juan

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The rooms were big and the bed was big and comfortable. It is an older hotel but it was clean and you can't beat the area. Close to the malecon and quite a few restaurants.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cruz

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and helpful people
Stayed 3 nights in Jun 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness
Love it
Stayed 1 night in Jun 2025

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Juana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff it’s like a calm place compared to los arcos the main one
Stayed 6 nights in Jun 2025

10/10 Excellent

Amber B

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family had a wonderful time staying here at Los Arcos suites. I loved our little balcony that overlooked the streets. The Staff was really friendly. We had access to Lowe’s Arcos resort. Had a wonderful there every morning. The cleaning ladies did a wonderful job every day.. super good location.
Stayed 7 nights in Jun 2025

10/10 Excellent

WARREN, New York

Liked: Cleanliness, amenities, property conditions & facilities
Front desk barred my friend from entering. This was disrespectful and humiliating.
Stayed 1 night in May 2025

6/10 Okay

WARREN, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025