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Hotel Portonovo Plaza Malecón

3.0 star property
Hotel with free breakfast, a short walk to Malecon

Photo gallery for Hotel Portonovo Plaza Malecón

Outdoor pool
Reception
Standard Doble
Business centre
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350
  • Camarones Beach
    ‪1 min walk‬
  • Malecon
    ‪5 min walk‬
  • Playa de los Muertos
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Doble

Standard Doble

Standard Doble

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard

Standard

Standard

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room

In-room safe, desk, soundproofing, free WiFi

Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Standard

In-room safe, desk, soundproofing, free WiFi

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, desk, soundproofing, free WiFi

Room Standard

  • Sleeps 2
  • 1 Double Bed

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About the area

Puerto Vallarta

Hotel Portonovo Plaza Malecón puts you in the centre of Puerto Vallarta, 0.5 km (0.3 mi) from Malecon and 1.8 km (1.1 mi) from Playa de los Muertos. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and a rooftop terrace. Additionally, you'll find a 24-hour business centre, concierge services and a 24-hour front desk. Each morning free breakfast is served. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3-property class Downtown Puerto Vallarta hotel include Cruise Ship Terminal and Bay of Banderas.

What's nearby

  • Camarones Beach - 1 min walk - 0.0 km
  • Malecon - 5 min walk - 0.5 km
  • Playa de los Muertos - 3 min drive - 2.3 km
  • Los Muertos Pier - 3 min drive - 2.7 km
  • Cruise Ship Terminal - 5 min drive - 5.0 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 22 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Rico Mac Taco - ‬1 min walk
  • ‪Lolita Restaurant - ‬1 min walk
  • ‪Café la Ventana - ‬2 min walk
  • ‪Nieves Oaxaqueñas - ‬2 min walk

About this property

Hotel Portonovo Plaza Malecón

Hotel with free breakfast, a short walk to Malecon
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hotel Portonovo Plaza Malecón. Limited free parking is available on a first-come, first-served basis.

This 3-star Puerto Vallarta hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 4 levels
  • 19 sq. m of conference space
  • Built in 2009
  • Continental breakfast (free)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
Hotel Portonovo Plaza Malecón offers 45 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Portonovo Plaza Malecón

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • Children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Hotel Portonovo Plaza Malecón?

Hotel Portonovo Plaza Malecón offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Portonovo Plaza Malecón?

Yep, Hotel Portonovo Plaza Malecón has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Portonovo Plaza Malecón?

Yep, Hotel Portonovo Plaza Malecón is a short 1-minute walk from Camarones Beach.

Does Hotel Portonovo Plaza Malecón have a pool?

Hotel Portonovo Plaza Malecón has an outdoor pool.

Does Hotel Portonovo Plaza Malecón serve breakfast?

Yeah, visitors love the free continental brekkie here! Served daily between 8:00 AM and 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel Portonovo Plaza Malecón?

No, Hotel Portonovo Plaza Malecón does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Portonovo Plaza Malecón?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Portonovo Plaza Malecón?

No, pets and service animals are not allowed.

Hotel Portonovo Plaza Malecón Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 430 out of 1003 reviews
Rating 8 - Good. 302 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gérard

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Robert

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Location was good. Had numerous problems including: -elevator did not work for 5 of ten day stay, -no safe in first room which we changed because - of its smallness for two people -mould smell in second room -pool was not used because the deck area was not conducive for relaxing on.
Stayed 10 nights in Mar 2025

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Katherine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Eh so so

Upon arrival we were told our room was on the second floor, and that the elevator was not working. What’s more, breakfast would be served on the fourth floor, still no elevator. Our room had a city view as we were told. It overlooked a very, very busy Street which was often very noisy. Be sure to bring earplugs for night time. The shower stall was not completely enclosed, and water leaked out onto the floor and behind the toilet. The beds were very comfortable and the closet was adequate although there was no dresser. The room key card failed every day and had to be re-keyed. The food for breakfast was complete and good, Actually excellent. Staff was pleasant and helpful to get our bags upstairs.
View from balcony of El Mirador viewpoint
Typical electric
Porto Novo in center with pool.
Stayed 13 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here twice and will stay again. Very clean. Lovely and very helpful staff. Excellent location. Extremely walkable. Cheap. Safe. Small but nice roof top pool. 90 seconds from a great beach. 9 seconds from great food and walking.
Stayed 8 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

craig

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service, not the rooms we booked, rude staff, except for the bell boys
Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Primera vez en Puerto Vallarta/

Todo perfecto , buena ubicación en el malecón cercas de las letras Puerto Vallarta, puestos de comida , perfecto
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights in Feb, 2025. Very good stay, recommended for a nice central location, easy access to busses, and lots of street food, and restaurants. The breakfast was also very good, hot food, and coffee, we sat outside and enjoyed the morning sun while we ate. Staff were all very attentive to anything we needed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities
Usually love everything but today no elevator!
Stayed 1 night in Mar 2025

10/10 Excellent

Maurice

Stayed 1 night in Feb 2025

2/10 Terrible

Robert, Bedford

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They are 5 storys high with no elevator. Claiming stairs without hand rails was unsafe and exhausting. Shower had now water pressure and had to call maintenance. The bed only had a sheet no blanket or comforter. I wouldn't recommend
Stayed 4 nights in Mar 2025

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Service and hospitality from the front fest to the bellmen, and breakfast staff!!
Stayed 1 night in Mar 2025

2/10 Terrible

Kurt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I. Would like my refund of 3067.13 for the23 days I didn’t stay there

2/10 Terrible

Bryant

Disliked: Staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Stayed 4 nights in Jan 2025

10/10 Excellent

John Michael

Liked: Cleanliness, staff & service
It was so clean and all thesnf
Stayed 4 nights in Feb 2025

10/10 Excellent

Reepu Daman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here. Friendly staff. Overall a good hotel in a good location
Stayed 6 nights in Feb 2025

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Kerstyn

Disliked: Property conditions & facilities
The roof top pool was dirty. The elevator was broken
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Stayed 1 night in Feb 2025

8/10 Good

Carmela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Everything was great except the elevator didn’t work. I was fine going up and down the stairs, but many elderly people struggled. The location was great. Many restaurants and shops.
Stayed 4 nights in Feb 2025