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Hotel Portonovo Plaza Malecón

3.0 star property

Photo gallery for Hotel Portonovo Plaza Malecón

Front of property
Interior
Interior entrance
Buffet
Standard Doble

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Room service
  • Housekeeping
The current price is AU$125
includes taxes & fees
31 Mar - 1 Apr

Explore the area

View map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350
  • Place, Teatro Vallarta
    ‪1 min walk‬
  • Place, Camarones Beach
    ‪2 min walk‬
  • Place, Malecon
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪8 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

8.6 out of 10
Excellent
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

In-room safe, desk, soundproofing, free WiFi

Room Standard

  • 24 sq m
  • Sleeps 2

View all photos for Room

In-room safe, desk, soundproofing, free WiFi

Room

  • 24 sq m
  • Sleeps 2

View all photos for Double Room Standard

In-room safe, desk, soundproofing, free WiFi

Double Room Standard

  • 28 sq m
  • Sleeps 4

View all photos for Standard

Standard

Standard

7.4 out of 10
Good
(34 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Doble

Standard Doble

Standard Doble

8.0 out of 10
Very good
(32 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto Vallarta

Hotel Portonovo Plaza Malecón puts you in the heart of Puerto Vallarta, steps from Bay of Banderas and within a 10-minute stroll of Malecon. Highlights at this hotel include free continental breakfast and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a 24-hour front desk, multilingual staff and luggage storage. Each morning free breakfast is served. .Attractions within a 10-minute drive of this 3-property class Downtown Puerto Vallarta hotel include Cruise Ship Terminal and Playa de los Muertos.

What's nearby

  • Teatro Vallarta - 1 min walk - 0.0 km
  • Camarones Beach - 2 min walk - 0.2 km
  • Malecon - 7 min walk - 0.6 km
  • Uno - 9 min walk - 0.8 km
  • Playa Las Glorias - 10 min walk - 0.9 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 22 min drive

Restaurants

  • ‪Café La Ventana - ‬2 min walk
  • ‪Rico Mac Taco - ‬1 min walk
  • ‪Restaurant Rio Grande - ‬1 min walk
  • ‪Mangos Beach Club - ‬1 min walk
  • ‪Pozole Doña Clemen - ‬1 min walk

About this property

Hotel Portonovo Plaza Malecón

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 205 square feet (19 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Portonovo Plaza Malecón.

This 3-star Puerto Vallarta hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 4 levels
  • 205 sq ft of conference space
  • 19 sq. m of conference space
  • Built in 2009
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
Hotel Portonovo Plaza Malecón offers 45 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 205 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Portonovo Plaza Malecón

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • Children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Hotel Portonovo Plaza Malecón?

Hotel Portonovo Plaza Malecón offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Portonovo Plaza Malecón?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Portonovo Plaza Malecón on 31 Mar 2026 start from AU$125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Portonovo Plaza Malecón?

Yep, Hotel Portonovo Plaza Malecón is a short 1-minute walk from Camarones Beach.

Does Hotel Portonovo Plaza Malecón serve breakfast?

Yeah, visitors love the free continental brekkie here! Served daily between 8:00 AM and 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel Portonovo Plaza Malecón?

No, Hotel Portonovo Plaza Malecón does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Portonovo Plaza Malecón?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Portonovo Plaza Malecón?

No, pets and service animals are not allowed.

Hotel Portonovo Plaza Malecón Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 425 out of 1002 reviews
Rating 8 - Good. 291 out of 1002 reviews
Rating 6 - Okay. 151 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 65 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Vilma

Liked: Cleanliness
The customer service was excellent. Cesar is a wonderful doorman and deserves a raise as do the rest of the staff. The free breakfast was very good, especially the fresh fruits. Beyond that the top 3 floors were under renovations, we didn't have access to the pool on the roof, due to the Hurricane in October. The wifi was choppy, tv was broken, our view on the balcony was blocked by construction equipment. There was metal rod sticking out of the floor, shower needs some work, and it would be nice if there were mini fridges in the rooms. The AC was very good n cold. We also stayed 8 nights and felt extremely safe.
Stayed 8 nights in Dec 2025

6/10 Okay

Kelvin

Stayed 2 nights in Nov 2025

8/10 Good

Judith

Stayed 7 nights in Dec 2025

4/10 Poor

Mario

Liked: Staff & service
Beaucoup trop de bruit et mauvaise odeur dans la toilette
Stayed 3 nights in Nov 2025

6/10 Okay

Arlene, Eagle Pass

Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Yes, yes, yes
Stayed 1 night in Nov 2025

2/10 Terrible

Rohan Kumar Reddy

Disliked: Cleanliness, amenities, property conditions & facilities
Staff are good. Room was not good. Found cockroaches in the room. No pool as it was under construction during the time I visited but it was not mentioned during the booking. No wifi in the room I got and had to go to the lobby.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dolores

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very clean, nice staff, no amenities pool was under construction, but the beach is walking distance
Stayed 1 night in Sep 2025

10/10 Excellent

Myles

Liked: Cleanliness
Stayed 6 nights in Oct 2025

8/10 Good

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Jesus

Stayed 4 nights in Oct 2025

6/10 Okay

Angela

Travelled with partner
Liked: Cleanliness
Air conditioning/ complimentary breakfast. Selection and some changes to variety daily. Safe in room
Stayed 7 nights in Oct 2025

8/10 Good

Rodger

Travelled with partner
Liked: Cleanliness, staff & service
property is in renovation but itsclean thanks
Stayed 7 nights in Sep 2025

4/10 Poor

Haley

Stayed 1 night in Sep 2025

10/10 Excellent

Maximo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming, the room was very neat and clean, walking distance to the malecon was short. Overall our stay was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Sep 2025

10/10 Excellent

John, La Porte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not bad they are remodeling the hotel. I understand there will be noise but not in the evening nor night
Stayed 4 nights in Sep 2025

8/10 Good

Maria

Stayed 1 night in Aug 2025

8/10 Good

Kendra, st. catharines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for your money. Convenient and accessible.
Stayed 1 night in Sep 2025

10/10 Excellent

Gloria Blanca

Stayed 1 night in Apr 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on a convenient location close to the beach, but not in the nicest area of the city. The breakfast and staff were amazing!
Stayed 6 nights in Jun 2025

8/10 Good

Tammy, New Westminster

Travelled with partner
The room was clean. Great location. Pool area could have had a couple more umbrellas. It was very hot and there was only one umbrella set up. Other than that it was a good hotel. Breakfast was good as well.
Stayed 1 night in Jul 2025

8/10 Good

Alejandro, carrollton

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I liked my stay, and I would come back, I just think some of your staff needs some retraining, the breakfast ladies were great, when I left. The front desk just said, that's all, not how was your stay, good morning, you need a taxi, come back, nothing. I think they could do better, having said that, I would probably go back.
Stayed 5 nights in Jun 2025

2/10 Terrible

Doreen Marie

Disliked: Cleanliness, property conditions & facilities
Property was in poor condition. The pool was not functional. It was so dirty you couldn’t see the third step in the pool. It’s dark and gloomy in the lobby area. It’s on the main street. The traffic is extremely noisy and I made loud noise from the traffic. The bathrooms were a little dirty. Upon arrival the balcony door scrapes the floor and makes a really no noise to go outside to the balcony. Unfortunately, I will not stay at this property again overall, the property needs a maintenance clean up.
Stayed 5 nights in Jun 2025

10/10 Excellent

IGNACIO, CHICAGO

Stayed 2 nights in Jun 2025