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Barceló Puerto Vallarta - All Inclusive

4.0 star property

Photo gallery for Barceló Puerto Vallarta - All Inclusive

Aerial view
Property video
Lobby
5 restaurants, breakfast, lunch, dinner served; international cuisine
On the beach, sun-loungers, beach towels, surfing

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$398
includes taxes & fees
14 Apr - 15 Apr

Explore the area

View map
Km 11.5 Zona Hotelera Sur, Puerto Vallarta, 48300
  • Place, Playa Mismaloya
    ‪3 min walk‬
  • Place, Vallarta Zoo
    ‪14 min walk‬
  • Place, Playa Gemelas
    ‪1 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Suite (Premium Level)

Deluxe Suite (Premium Level)

Deluxe Suite (Premium Level)

9.0 out of 10
Wonderful
(52 reviews)
  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

9.0 out of 10
Wonderful
(259 reviews)
  • Partial ocean view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite Sea Front View Premium Level

Master Suite Sea Front View Premium Level

Master Suite Sea Front View Premium Level

9.0 out of 10
Wonderful
(8 reviews)
  • Ocean view
  • 136 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Premium Level)

Family Room (Premium Level)

Family Room (Premium Level)

8.4 out of 10
Very good
(23 reviews)
  • Ocean view
  • 68 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Family Room

Family Room

Family Room

8.4 out of 10
Very good
(17 reviews)
  • Partial ocean view
  • 61 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Grand Master Suite Sea Front View Premium Level

Grand Master Suite Sea Front View Premium Level

Grand Master Suite Sea Front View Premium Level

9.0 out of 10
Wonderful
(16 reviews)
  • Ocean view
  • 208 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at Barceló Puerto Vallarta - All Inclusive. Within steps you'll find Playa Mismaloya and Bay of Banderas within a 10-minute stroll. Highlights at this beachfront property include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at U-Spa can include massages, body scrubs and facials along with aromatherapy and Ayurvedic treatments. The buffet restaurant, La Fuente, serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. 6910 square feet (642 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a sauna. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 4-property class South Zone property include Playa Gemelas and Malecon.

What's nearby

  • Playa Mismaloya - 3 min walk - 0.3 km
  • Vallarta Zoo - 14 min walk - 1.2 km
  • Playa Gemelas - 1 min drive - 1.6 km
  • Garza Blanca Beach - 4 min drive - 4.6 km
  • Malecon - 19 min drive - 14.5 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 48 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬5 min drive
  • ‪La Fuente - ‬6 min walk
  • ‪The Rooftop at Hotel Mousai - ‬5 min drive
  • ‪BocaDos stk - ‬5 min drive
  • ‪Mismaloya Grill Restaurant - ‬4 min walk

About this property

Barceló Puerto Vallarta - All Inclusive

Barceló Puerto Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Barceló Puerto Vallarta - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this property measures 6910 square feet (642 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Barceló Puerto Vallarta - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Puerto Vallarta property.

  • 316 guestrooms or units
  • 9 levels
  • 2 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 6910 sq ft of conference space
  • 642 sq. m of conference space
  • Built in 1990
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Barceló Puerto Vallarta - All Inclusive offers 316 accommodations with free minibar items and a safe. Rooms open to balconies. 40-inch LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

U-Spa has 3 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Capri
  • Don Quijote
  • La Fuente
  • Los Arcos

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Parasailing
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,910 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In the mountains
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Puerto Vallarta - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 75 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo All Inclusive Puerto Vallarta
Barcelo Puerto Vallarta
Barcelo Puerto Vallarta All Inclusive
Puerto Vallarta Barcelo
Puerto Vallarta Barcelo All Inclusive
Barcelo De Mismaloya
Barcelo La Jolla De Mismaloya Puerto Vallarta
Barcelo La Jolla Mismaloya
Barcelo Mismaloya Puerto Vallarta
Barceló Puerto Vallarta All Inclusive
Barceló Puerto Vallarta
Barceló Puerto Vallarta All Inclusive All-inclusive property
Barceló Puerto Vallarta Inclu
Barceló Puerto Vallarta - All Inclusive Puerto Vallarta
Barceló Puerto Vallarta - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Barceló Puerto Vallarta - All Inclusive?

Barceló Puerto Vallarta - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Puerto Vallarta - All Inclusive?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Barceló Puerto Vallarta - All Inclusive on 14 Apr 2026 start from AU$398, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Puerto Vallarta - All Inclusive?

Yep, Barceló Puerto Vallarta - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Barceló Puerto Vallarta - All Inclusive?

Yep, Barceló Puerto Vallarta - All Inclusive is a short 2-minute walk from Playa Mismaloya. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Barceló Puerto Vallarta - All Inclusive?

Yep, U-Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Barceló Puerto Vallarta - All Inclusive have a pool?

Yep, and guests love it! Barceló Puerto Vallarta - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Barceló Puerto Vallarta - All Inclusive?

Barceló Puerto Vallarta - All Inclusive features 4 outdoor pools, a full-service spa and 5 restaurants.

What makes Barceló Puerto Vallarta - All Inclusive a romantic place to stay?

Couples spa treatments and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Barceló Puerto Vallarta - All Inclusive.

Is Barceló Puerto Vallarta - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Barceló Puerto Vallarta - All Inclusive is a hit with families.

Is there a free airport shuttle available at Barceló Puerto Vallarta - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Barceló Puerto Vallarta - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Puerto Vallarta - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Barceló Puerto Vallarta - All Inclusive?

No, pets and service animals are not allowed.

Barceló Puerto Vallarta - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1486 out of 3070 reviews
Rating 8 - Good. 808 out of 3070 reviews
Rating 6 - Okay. 440 out of 3070 reviews
Rating 4 - Poor. 182 out of 3070 reviews
Rating 2 - Terrible. 154 out of 3070 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Byron James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were super friendly and helpful. Room was clean and spacious. Food was excellent. Book excursions right from the beach with Jack Sparrow Tours. Cannot think of anything that could have gone better.
Stayed 7 nights in Dec 2025

10/10 Excellent

Meghna

Liked: Cleanliness, staff & service, property conditions & facilities
Great views, quite
Stayed 8 nights in Dec 2025

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, pleasant, and accommodating. The pool was refreshing and clean. The food was limited for our vegan diets and we found the snack bar to have the best lunch options for us. Only one of the two elevators in our tower worked at a time. A decent resort and if you come here get a tour with Jack Sparrow!
Stayed 6 nights in Dec 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very ckean, We loved the room and stadf was friendly
One of the pools
Stayed 6 nights in Dec 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rating: 4/5 Stars Pros: The family room was ideal, the pool area is fantastic, and the food was surprisingly great—definitely exceeded expectations! Cons: The insects were very persistent despite daily spraying. I wish we had been told at check-in that free repellent was available. Also, our taxi to the airport (arranged at the front) had no air conditioning; it would be helpful if the staff vetted the taxis for long-haul comfort before departure. Overall a great stay, just pack some extra itch cream!
Stayed 10 nights in Dec 2025

2/10 Terrible

Jose

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed at Barcelo for a week. Staff was very rude, multiple power outages with inaccurate information. Was supposed to be a power outage from 9am-6pm didn’t come back on till after 6pm in that time our water wasn’t working. Couldn’t shower or flush the toilets. When asking for an explanation was met with rude staff that seemed extremely bothered that we were even asking. First power outage we weren’t given any type of notice or explanation. Second one was given a note with inaccurate details of the issue. All staff was driven by tips and made it clear they were unhappy to serve at an ALL INCLUSIVE without getting a tip. We have never been to an all inclusive that was this uncomfortable when it came to tipping. Our shower handle came off, our door lock broke off, and the bathroom showers had visible mold and a foul odor coming from the drains. There were multiple issues with guest that were drunk at the bar grown men making girls uncomfortable and touching them staff was notified and around to see these issues occur and did nothing to resolve to address the issue. Continuing to serve people that were literally falling over. There was throw up on the bathroom floors. They spoke about you in Spanish thinking we didnt know. I would not stay here again and would never recommend There should 1000% be some type of accommodation or reimbursement for the experience we had. I would like to be contacted regarding my experience whether that be Expedia or the hotel themselves.
Stayed 6 nights in Dec 2025

8/10 Good

Edward and wendy

Travelled with family
Liked: Cleanliness
Barcelona was great. Everything was awesome.
Stayed 6 nights in Dec 2025

8/10 Good

Samantha Rae

Stayed 9 nights in Dec 2025

6/10 Okay

Trinidy

The rooms and service were great. It is a small resort and it does not have alot of amenities. There is no disco/ club for night time fun. The one bar that is open later had live authentic music only. They had shows each night. They were alright but being a smaller resort it was just ok. The food was mediocre, they don't have enough snack options as the late night snacks were basically half hot dogs and quarter dry
Stayed 7 nights in Dec 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful however i expected the food to be better especially in the specialty restaurants
Stayed 7 nights in Nov 2025

10/10 Excellent

Said Bernal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasant experience all amd all.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lesley, Littleton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean and the staff were awesome!!
Stayed 7 nights in Dec 2025

6/10 Okay

Rodrigo Jimenez

Liked: Cleanliness, property conditions & facilities
Room was great
Stayed 4 nights in Dec 2025

2/10 Terrible

Mirjana

Travelled with partner
Disliked: Amenities, property conditions & facilities
If this hotel has a 5-star category, then I have never been to a 5-star hotel, but I have, and I know what it's like. From the noise of the machines running on the beach, from the smell of gasoline that wakes you up in the morning, to the food that is terribly tasteless, of poor quality, and that just keeps changing from breakfast to lunch and then to dinner. From the bread that falls apart because it's dry, to the oatmeal that's cooked like slop, to the rice for breakfast, and various overcooked vegetables, I don't know who eats that for breakfast; it's really of very poor quality. In an ala cart restaurant you will have a steak that you cannot cut with a steak knife, in an Italian restaurant they will bring you a leaf of salad covered with parmesan and call it a Caesar salad, in a Spanish restaurant you will order a beef in pastry puff and they will bring you beef in a sauce without explanation and when you ask, they will rudely tell you because we don't have pastry tonight, shouldn't you have been informed about this at the beginning of the order, at least that's how they do it in 5 star ala cart restaurants. In order not to write further about the details, I will just say that I was here three times - the first, the last, and never again
Stayed 8 nights in Dec 2025

8/10 Good

Roland

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, rooms were awesome, food was good…. Beach not so much… overall I enjoyed myself
Stayed 11 nights in Dec 2025

6/10 Okay

Fred Alan

Stayed 9 nights in Nov 2025

6/10 Okay

Armando

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel food not really good , service was ok spa really good, we call service they never showed up
Stayed 3 nights in Dec 2025

6/10 Okay

Mina

Stayed 5 nights in Dec 2025

8/10 Good

Jacquie

Travelled with partner
Liked: Cleanliness
Balcony had a beautiful view
Stayed 1 night in Dec 2025

8/10 Good

Toshihiko, Maple Ridge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Even though encountering some rude staffs at the front desk during the check-in, most of other staffs were very courteous and friendly. (Ones that get tips usually are nicer.) Having said that, the facilities and rooms were very clean and property presented. The foods were excellent in all restaurants, especially at the Italian, Spanish and Grill ones. Loved some of the evening shows. Unfortunately, there was a construction going on the beach from which didn’t offer a better ambience. Oh, watch out for mosquitoes since it’s very close to the jungle. I was not warned soon enough so I learned in a hard way. It would have been a 5 star rating if it’s not for the tip-driven courteous services, but it’s hard to avoid that in anywhere in Mexico.
Stayed 7 nights in Dec 2025

8/10 Good

Landon

Liked: Cleanliness, amenities, property conditions & facilities
Room was incredible, exceeded all expectations. The staff was all very friendly and helpful. The music in the buffet was extremely loud and annoying. I couldn't even speak to the person next to me. That was my only complaint about a great resort
Stayed 4 nights in Dec 2025

6/10 Okay

Ayad, Tinley Park

Food was not good
Stayed 4 nights in Dec 2025

8/10 Good

Andrey

Travelled with family
Liked: Staff & service, amenities
Everything was good except a lot of sellers on the beach trying to sell you something every 5 minutes No time to relax
Stayed 6 nights in Dec 2025

10/10 Excellent

Misty Marie

Travelled with family
Liked: Amenities
Love this place! Private beach, lots to do and see
Stayed 7 nights in Dec 2025

4/10 Poor

Ianna Azaria

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room is good. We had a good view of the beach and pool. Compared to other resorts I find the staff here less warm and welcoming. I also didnt like that you cant bring food in the pool area and there’s a charge for room service. You have to upgrade to premium all inclusive to have that service. One of the staff also locked himself in our room. We reported it but none of the staff got back to us until we checked out.
Stayed 4 nights in Dec 2025