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Garza Blanca Preserve Resort & Spa

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for Garza Blanca Preserve Resort & Spa

3 outdoor pools, pool umbrellas, pool loungers
Creator video
Aerial view
Interior
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Breakfast available
The current price is AU$652
includes taxes & fees
26 June - 27 June

Explore the area

Map
Puerto Vallarta
  • Garza Blanca Beach
    ‪3 min walk‬
  • Los Arcos
  • Playa Gemelas
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Upgrade Mousai Hotel Adults Only

Upgrade Mousai Hotel Adults Only

Upgrade Mousai Hotel Adults Only

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Free rollaway/extra beds
Minibar (some free items)
Smart TV
Washer/dryer
Pillow menu
  • 99.0 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Oceanfront

Penthouse Oceanfront | Living area

Penthouse Oceanfront

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 344 sq m
  • Ocean view
  • Sleeps 8
  • 3 King Beds

View all photos for Ultra Junior Suite Panoramic

Interior

Ultra Junior Suite Panoramic

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Smart TV
Washer/dryer
  • 92 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Two Bedroom Suite Panoramic

1 bedroom, premium bedding, free minibar items, in-room safe

Ultra Two Bedroom Suite Panoramic

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 391 sq m
  • Bay view
  • Sleeps 6
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Panoramic

View from room

Two Bedroom Suite Panoramic

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 300 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Ocean Front Two Queens

1 bedroom, premium bedding, free minibar items, in-room safe

Deluxe Ocean Front Two Queens

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Free rollaway/extra beds
Minibar (some free items)
Smart TV
Pillow menu
Premium bedding
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite Oceanview

1 bedroom, premium bedding, free minibar items, in-room safe

One Bedroom Suite Oceanview

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Minibar (some free items)
  • 144 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Oceanfront Suite

Interior

Three Bedroom Oceanfront Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 402 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for The Grand Penthouse

The Grand Penthouse

The Grand Penthouse

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Smart TV
  • 465 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Smart TV
Washer/dryer
  • 123 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Panoramic Suite

1 bedroom, premium bedding, free minibar items, in-room safe

Three Bedroom Panoramic Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 391 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Junior Suite Panoramic

Interior

Junior Suite Panoramic

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free rollaway/extra beds
Minibar (some free items)
Smart TV
Washer/dryer
Pillow menu
  • 90 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Three Bedroom Suite Panoramic

1 bedroom, premium bedding, free minibar items, in-room safe

Ultra Three Bedroom Suite Panoramic

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 391 sq m
  • Bay view
  • Sleeps 8
  • 2 Queen Beds, 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Oceanfront One King

1 bedroom, premium bedding, free minibar items, in-room safe

Deluxe Oceanfront One King

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Smart TV
Washer/dryer
  • 59 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Oceanfront Suite

Balcony view

Two Bedroom Oceanfront Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 194 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Garza Blanca Preserve Resort & Spa. Within steps you'll find Bay of Banderas and Garza Blanca Beach within a short 5-minute stroll. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The family restaurant, Blanca Blue Restaurant, is open for breakfast, lunch and dinner. Aqua Azul is the resort's own bar, serving drinks along with lunch. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Each morning full breakfast is served between 7 AM and noon. There's also free valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 5-property class South Zone resort include Malecon and Los Arcos.
View more Resorts in Puerto VallartaOpens in a new window

What's nearby

  • Garza Blanca Beach - 3 min walk - 0.3 km
  • Playa Palmares - 9 min walk - 0.8 km
  • Punta Negra Beach - 2 min drive - 2.3 km
  • Playa Gemelas - 3 min drive - 3.5 km
  • Playa Mismaloya - 4 min drive - 5.0 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 43 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬2 min walk
  • ‪BocaDos STK - ‬6 min walk
  • ‪Noi - ‬8 min walk
  • ‪Hiroshi - ‬6 min walk
  • ‪Aquazul Beach Bar & Lounge - ‬4 min walk

About this property

Garza Blanca Preserve Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
Some rates at Garza Blanca Preserve Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Garza Blanca Preserve Resort & Spa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, outdoor tennis courts and a hot tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Puerto Vallarta resort.

  • 165 guestrooms or units
  • 11 levels
  • 5 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
Garza Blanca Preserve Resort & Spa offers 165 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature DVD players and minibars (stocked with some free items). Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

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Velas Vallarta Suites Resort All Inclusive

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4.5 out of 5, Wonderful, 1,001 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7 AM to noon for a fee: USD 35 per person
  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Aqua Azul
  • Blanca Blue Restaurant
  • Bocados STK Bites Meats
  • Hiroshi $
  • The Rooftop $

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Personal motorised watercraft
  • Racquetball/squash
  • Sauna
  • Snorkelling
  • Steam room
  • Stereo

Family friendly

  • 3 outdoor pools
  • DVD player
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 11 floors
  • 5 buildings
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Netflix
  • Pay films
  • Smart TV with premium satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Freezer
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Shared accommodation
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Blanca Garza
Garza Blanca
Garza Blanca Preserve
Garza Blanca Preserve Puerto Vallarta
Garza Blanca Preserve Resort
Garza Blanca Preserve Resort Puerto Vallarta
Garza Blanca Resort
Garza Blanca Preserve Hotel Puerto Vallarta
Garza Blanca Preserve, Resort And Spa
Garza Blanca Preserve Resort Spa
Garza Blanca Preserve Resort And Spa

Frequently asked questions

What is the cancellation policy at Garza Blanca Preserve Resort & Spa?

Garza Blanca Preserve Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Garza Blanca Preserve Resort & Spa?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at Garza Blanca Preserve Resort & Spa on 26 June 2025 start from AU$651.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Garza Blanca Preserve Resort & Spa?

Yep, Garza Blanca Preserve Resort & Spa has a free self car park and free valet parking.

Are there any beaches close to Garza Blanca Preserve Resort & Spa?

Yep, Garza Blanca Preserve Resort & Spa is a short 4-minute walk from Garza Blanca Beach. Fun beach activities include yoga, snorkelling and windsurfing. You can also find boat tours.

Is there a spa on site at Garza Blanca Preserve Resort & Spa?

Yep, there is an onsite spa at Garza Blanca Preserve Resort & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Garza Blanca Preserve Resort & Spa have a pool?

Yep, and guests love it! Garza Blanca Preserve Resort & Spa has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Garza Blanca Preserve Resort & Spa?

Garza Blanca Preserve Resort & Spa features 2 poolside bars, 3 outdoor pools and a full-service spa.

What makes Garza Blanca Preserve Resort & Spa a romantic place to stay?

1 hot tub and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Garza Blanca Preserve Resort & Spa.

Is Garza Blanca Preserve Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and supervised childcare, as well as free extra beds in the guestrooms, it's no surprise that Garza Blanca Preserve Resort & Spa is a hit with families.

Does Garza Blanca Preserve Resort & Spa serve breakfast?

Yeah, full brekkie is offered daily from 7 AM to noon.

Is there a free airport shuttle available at Garza Blanca Preserve Resort & Spa?

No, Garza Blanca Preserve Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Garza Blanca Preserve Resort & Spa?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Garza Blanca Preserve Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Garza Blanca Preserve Resort & Spa?

No, pets are not allowed.

Garza Blanca Preserve Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1002 reviews
Rating 8 - Good. 151 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Hung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is excellent and better than most other resorts. But need to reserve at least 3 months ahead to get a good reservation time. (please reserve in advance on their website and skip the room number). or you will order mostly room service. Should try the restaurant at HOTEL MOUSAI (HIROSHI is always fully booked) WIFI is slow and just slow. No phone reception in the area. If someone needs to work online, please consider other property. Please verify your room before you dine at HOTEL MOUSAI restaurants to avoid extra costs with the ALL INCLUSIVE. Looking forward to trying Garza Blanca at Cabo and Cancun.
Stayed 7 nights in Mar 2025

6/10 Okay

Libertino

Travelled with family
Liked: Cleanliness, property conditions & facilities
Would not recommend if you have children. Dining is extremely limited with only 2 or 3 options. The best restaurants available were adults only which left us eating at the same places over and over again. Not exactly 5 star experience even though we paid 5 star prices! Also, the sales staff was extremely aggressive. We started calling the area next to the lobby where they were “the kill box” as it was the only passage to the pool and you are forced to pass by them several times a day. Overall, this might be an option for adults but I would strongly recommend families with younger children explore other options.
Stayed 14 nights in Jan 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing and the staff were wonderful. My only complaint was through Expedia it lists as All-Inclusive but that is an additional charge that I was made aware of 2 weeks before my trip.
Stayed 7 nights in Feb 2025

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reserve Now!

You will not regret your stay here. The grounds, rooms, service and food are stellar.
Stayed 6 nights in Feb 2025

10/10 Excellent

sarkis

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grate property location grate staff can’t wait to go back
Stayed 3 nights in Jan 2025

10/10 Excellent

Easton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family really enjoyed our trip to PV Garza Blanca. The staff was very friendly and the food was good. The rooms may need a little bit of upgrading, but the rest of the property was clean and nice. We will definitely be back to stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline, Carmichael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a beautiful property, just very large and everything is far apart. Youll need a cab to go anywhere. Room was beautiful, spa was very nice , food was OK. Be prepared that everything is up and down hills.
Stayed 6 nights in Jan 2025

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very high-end Resort and they deserve the five stars they get
Stayed 1 night in Jan 2025

10/10 Excellent

Francis W.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip
Stayed 5 nights in Oct 2024

8/10 Good

Gaurav, Buffalo Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fantastic. It’s close to the main downtown. We had a 2 Br panoramic suite, which are great if you are not on the lower floor. We were allotted a lower floor which was surrounded by vegetation. Next day we were moved to a higher floor and it was perfect. The food is great and the service is fantastic.
Stayed 6 nights in Dec 2024

6/10 Okay

Sujie

Stayed 1 night in Dec 2024

10/10 Excellent

anna, Denver

Liked: Amenities
Amazing stay. Property well maintained. Food fantastic.
Stayed 5 nights in Oct 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 2 nights in Dec 2024

10/10 Excellent

james

Stayed 5 nights in Nov 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

6/10 Okay

Cialis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice. The food was average. Staff was great specially housekeeping and all the food service staff. The waiters at the pool and the food at the pool exceptional. Roger Garcia at the concierge was amazing. After being mistreated by a sales member Roger turned the horrible experience into a positive one. Sales team needs to understand that not every guess is going to became a member. Not everyone is interested in a membership. All guess should be treated equally rather they are a member or not. With so many amazing resorts I wouldn't stay there again.

8/10 Good

Yuan, El Monte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This is our second time came to Garza Blanca. The (front desk)concierge supervisor from Hotel Mousai is extremely rude. Because of him we doesn’t go to the Japanese restaurant there. It’s kind disappointing. Staff in Garza Blanca are very friendly. The drivers are super nice. I love the drinks here a lot!
Stayed 3 nights in Nov 2024

2/10 Terrible

Lanny

Stayed 1 night in Oct 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The positive is this is a beautiful property! Beach area is very nice, and views throughout are amazing! Very clean, rooms are also very nice. The negatives we experienced were upon check in after a long day of travel you are pulled aside by “concierge” to try and get you into their version of a timeshare. Takes about 15-20 mins not too bad but still not what you want to deal with when you’re ready to start your vacation. Another thing we noticed was the prime chairs around the pool had “reserved” place cards with family names. This was everyday so it didn’t matter what time you got to the pool. We had a unique experience totally our fault. We realized about 30 mins after checking out that we left our passports & credit cards in the safe! While I was full of anxiety and nearly in tears it took the guy at check out nearly 1 hour to get help. He seemed disinterested and nonchalant about it. Eventually I got help from a young lady who grabbed a key and walked me back to the room. This was our 2nd stay at Garza. Our first visit was lovely and outweighed the location distance to the Malecon and DT PV, this time the negatives and location outweigh the positives and we don’t plan on returning.
Stayed 4 nights in Oct 2024

10/10 Excellent

Babak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large suites, friendly staff, beautiful ambience, but not quite “all inclusive”.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, staff was amazing and food was outstanding! The food was so good we didn’t even need to leave the hotel for food. The staff went above and beyond to make us feel special.
Stayed 1 night in Oct 2024

10/10 Excellent

Marcus, Conway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, and beyond friendly staff!
Stayed 4 nights in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People is what your stayed is memorable! Thank you the entire staff
Stayed 4 nights in Sep 2024

4/10 Poor

Catherine

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Poor housekeeping service. Poor communication of hotel staffs during checkin procedure. Access to different locations is very inconvenient.
Stayed 4 nights in Sep 2024