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Krystal Vallarta

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal

Photo gallery for Krystal Vallarta

3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
View from property
Deluxe Room, Sea View | View from room
Reception
Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • All-inclusive
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Bar
The current price is AU$156
includes taxes & fees
15 Oct - 16 Oct

Explore the area

View map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300
  • La Isla
    ‪3 min walk‬
  • Cruise Ship Terminal
    ‪10 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
Cable/satellite channels
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

Superior Room, Resort View

Superior Room, Resort View

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Free bottled water
  • 44 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Garden View

8.0 out of 10
Very good
(26 reviews)

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
Cable/satellite channels
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Free bottled water
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Ocean View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Shower/bath combination
Rainfall showerhead
Free bottled water
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Garden View

7.8 out of 10
Good
(31 reviews)

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
Cable/satellite channels
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, Mountain View

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
Rainfall showerhead
Free bottled water
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Free bottled water
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, Sea View

7.6 out of 10
Good
(11 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
Rainfall showerhead
Free bottled water
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Free bottled water
Cable/satellite channels
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

7.6 out of 10
Good
(19 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
Rainfall showerhead
Free bottled water
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

Highlights

Air conditioning
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Free bottled water
Cable/satellite channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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  • Pool
  • All-inclusive
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The price is AU$592
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About the area

Puerto Vallarta

A family-friendly stay in Puerto Vallarta awaits you at Krystal Vallarta. Within a short 5-minute stroll, you'll find La Isla and Playa de Oro. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools and 2 bars/lounges. .For a drink, you can stop by the hotel's own beach bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Added amenities include free Wi-Fi in public areas, karaoke and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Hotel Zone hotel include Cruise Ship Terminal and Malecon.

What's nearby

  • La Isla - 3 min walk - 0.3 km
  • Hotel Zone Beach - 5 min walk - 0.5 km
  • Cruise Ship Terminal - 10 min walk - 0.9 km
  • Malecon - 5 min drive - 5.0 km
  • Playa de los Muertos - 7 min drive - 6.5 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 10 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Monkey Business Vallarta - ‬2 min walk
  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Hilton Lounge - ‬3 min walk
  • ‪McCarthy’s - ‬2 min walk

About this property

Krystal Vallarta

Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal
Some rates at Krystal Vallarta are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Krystal Vallarta for summer fun including 3 outdoor swimming pools, a complimentary children's club and a playground.

There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Public spaces have free WiFi. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This Colonial Puerto Vallarta hotel is smoke free.

  • 388 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 3600 sq ft of conference space
  • 334 sq. m of conference space
  • Karaoke
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
Krystal Vallarta offers 388 accommodations with a safe and complimentary bottles of water. 42-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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View from property

Villa del Palmar Beach Resort and Spa, Puerto Vallarta

  • Pool
  • Hot tub
  • All-inclusive
  • Kids pool
4.1 out of 5, Very good, 1,869 reviews
The price is AU$198
includes taxes & fees
1 Oct - 2 Oct
Villa del Palmar Beach Resort and Spa, Puerto Vallarta

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults and MXN 250 to 250 for children
  • Self-parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Krystal Vallarta?

Krystal Vallarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Vallarta?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Krystal Vallarta on 15 Oct 2025 start from AU$156.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Vallarta?

Yep, Krystal Vallarta has a self car park for MXN 50 per day.

Are there any beaches close to Krystal Vallarta?

Yep, Krystal Vallarta is a short 6-minute walk from Hotel Zone Beach. Fun beach activities include yoga.

Does Krystal Vallarta have a pool?

Krystal Vallarta has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 6:00 PM.

Does Krystal Vallarta have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Krystal Vallarta?

Krystal Vallarta features 3 outdoor pools, 3 restaurants and 2 bars.

Is Krystal Vallarta family-friendly?

You bet! With amenities such as a free children's club, a playground and 3 outdoor pools, it's no surprise that Krystal Vallarta is a hit with families.

Does Krystal Vallarta serve breakfast?

You bet, buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Krystal Vallarta?

No, Krystal Vallarta does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Vallarta?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Krystal Vallarta?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Krystal Vallarta?

No, pets and service animals are not allowed.

Krystal Vallarta Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 312 out of 1002 reviews
Rating 8 - Good. 241 out of 1002 reviews
Rating 6 - Okay. 182 out of 1002 reviews
Rating 4 - Poor. 134 out of 1002 reviews
Rating 2 - Terrible. 133 out of 1002 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ricardo

Disliked: Property conditions & facilities
I liked the customer service. I hated the downsizing of resort. The elimination of 1 pool , restaurant, bar and other amenities. Very poor communication with public. I felt decieved. Only 1 restaurant in service. The same menu all day. Pitiful. I won't go anymore. I believe this resort is going to be a at best 1 star huge motel. I wish it weren't true.
Stayed 2 nights in Jun 2025

8/10 Good

Howard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Sketchy maid service, had to wait till afternoon to have out room serviced.
Stayed 5 nights in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Doris

Stayed 2 nights in Apr 2025

2/10 Terrible

Irma

Disliked: Cleanliness, staff & service, property conditions & facilities
Make sure they provide the right information you picked two beds and they give you what they want add the people who is going because they up charge for every single tho dog as well as the parking
Stayed 1 night in Apr 2025

10/10 Excellent

helia a de

Travelled with family
Liked: Cleanliness, staff & service, amenities
Todo el personal muy amable
Stayed 3 nights in Apr 2025

10/10 Excellent

Paula Dawn, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area. You can catch public transportation outside the hotel
Stayed 3 nights in Mar 2025

6/10 Okay

Daniel

STAFF AND ADMIN ARE A DEFINITE STRENGTH ~ CONSTRUCTION NEXT DOOR (CANNOT BE HELPED) obstructs ocean ~ FOOD BUFFET WAS JUST OK
Stayed 2 nights in Apr 2025

8/10 Good

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction all around.
Stayed 1 night in Apr 2025

8/10 Good

Raymond

Stayed 2 nights in Mar 2025

6/10 Okay

Raymond

Travelled with family
Liked: Cleanliness, staff & service
Live music entertainment
Stayed 3 nights in Apr 2025

8/10 Good

agapitus, gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Mar 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t mind construction so much as the restaurants being closed so no choice
Stayed 11 nights in Feb 2025

8/10 Good

daniel

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Samuel

Travelled with group
Liked: Amenities, property conditions & facilities
Location is good...
Stayed 2 nights in Mar 2025

10/10 Excellent

AARON, Edmonton

Stayed 2 nights in Mar 2025

4/10 Poor

Mario enrique, Winchester

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
short on staff, construction not well planned out, restaurants not properly fill with fresh food.
Stayed 4 nights in Feb 2025

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
It was on the beach
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 14 nights in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Ocean View with a Construction Site

For the price, we felt the hotel was solid but we could not enjoy the ocean view as there was construction, non stop drilling going on all day. from 7am to 7pm. The rooms are paper thin and the next door snorer did not let us sleep good at all.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher, corona

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel in the downtown.
Stayed 4 nights in Feb 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Feb 2025

6/10 Okay

Dorrie Anne

Travelled with partner
Liked: Cleanliness, staff & service
The place is a bit rundown.
Stayed 7 nights in Feb 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We arrived and the room we got the bed was twin size bed! The electric outlet where out the window outlet which that’s dangerous. We moved room and disnt have towels I called reception twice took them more than two hours. Next morning I went to ask for more towels left the room for a a few hours came back and no towels!
Stayed 1 night in Feb 2025