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Krystal Vallarta

3.5 star property
Beachside hotel to enjoy 4 outdoor swimming pools and a sand beach

Choose dates to view prices

Photo gallery for Krystal Vallarta

4 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers
Front of property - evening/night
Deluxe Room, Mountain View
Restaurant
Interior entrance
Reviews
6.6

Popular amenities

  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300
  • Popular LocationLa Isla4 min walk
  • Popular LocationCruise Ship Terminal10 min walk
  • Popular LocationMalecon4 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)9 min drive

Room options

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable/satellite channels
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Garden View

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Ocean View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Ocean View

7.3/10 Good

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Free bottled water
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Garden View

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable/satellite channels
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View

Deluxe Room, Mountain View

8.1/10 Very good

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Garden View

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable/satellite channels
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, Sea View

7.4/10 Good

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

Terrace/patio

Standard Room, Garden View

Highlights

Air conditioning
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable/satellite channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard With Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Standard With Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Double Room Deluxe With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Double Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Standard With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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The price is AU$161
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About the area

Puerto Vallarta

A family-friendly stay in Puerto Vallarta awaits you at Krystal Vallarta. Within a short 5-minute stroll, you'll find La Isla and Playa de Oro. Highlights at this beachfront hotel include 4 outdoor swimming pools, a restaurant and a beach bar. .For a drink, you can stop by the hotel's own lounge bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Hotel Zone hotel include Cruise Ship Terminal and Malecon.

What's nearby

  • La Isla - 4 min walk
  • Puerto Mágico - 7 min walk
  • Cruise Ship Terminal - 10 min walk
  • International Convention Center - 4 min drive
  • Malecon - 4 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 10 min drive

Restaurants

  • Vaca Argentina - Vallarta - 3 min walk
  • Starbucks - 3 min walk
  • Porfirio’s - 2 min walk
  • Starbucks - 3 min walk
  • Vips - 6 min walk

About this property

Krystal Vallarta

Beachside hotel to enjoy 4 outdoor swimming pools and a sand beach
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Krystal Vallarta for summer fun including 4 outdoor swimming pools, a complimentary children's club and a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This Colonial hotel also offers a fitness centre, a garden and a terrace. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This Puerto Vallarta hotel is smoke free.

  • 388 guestrooms or units
  • 3600 sq ft of conference space
  • 334 sq. m of conference space
  • Karaoke
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Krystal Vallarta offers 388 accommodations with a safe and complimentary bottles of water. 42-inch Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 390 to 390 for adults and MXN 200 to 200 for children
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,600 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch Smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 390 to 390 for adults and from MXN 200 to 200 for children
  • Self-parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Krystal Vallarta?

Krystal Vallarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Vallarta?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Krystal Vallarta on 6 June 2024 start from AU$165.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Vallarta?

Yep, Krystal Vallarta has a self car park for MXN 50 per day.

Are there any beaches close to Krystal Vallarta?

Yep, Krystal Vallarta is a short 6-minute walk from Hotel Zone Beach. Fun beach activities include yoga.

Does Krystal Vallarta have a pool?

Krystal Vallarta has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM.

Does Krystal Vallarta have a waterslide?

Yep, this property has a waterslide!

Is Krystal Vallarta family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Krystal Vallarta is a hit with families.

Does Krystal Vallarta serve breakfast?

You bet, buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Krystal Vallarta?

No, Krystal Vallarta does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Vallarta?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Krystal Vallarta?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Krystal Vallarta?

No, pets and service animals are not allowed.

Krystal Vallarta Reviews

Reviews

6.6
Rating 10 - Excellent. 238 out of 1001 reviews" "
Rating 8 - Good. 251 out of 1001 reviews" "
Rating 6 - Okay. 200 out of 1001 reviews" "
Rating 4 - Poor. 152 out of 1001 reviews" "
Rating 2 - Terrible. 160 out of 1001 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

GUILLERMO DIAZ

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is in a good location and personnel are nice and attentive. However, property needs LOTS of maintenance. A/C was not working in the whole tower we were staying at and we were not told about it until we complained to the front desk. We got moved to another tower with a nice view, but room was poorly maintained, had no shower or toilet door (looked like they attempted to remodel but place the room back in service before it was ready). Got moved another time because we preferred no AC but working room. I believe we should not have to make that decision. It was disappointing and frustrating, so we will never be coming back there.
Stayed 7 nights in Feb 2024

6/10 Okay

Erin

Disliked: Property conditions & facilities
Good for 20 somethings
We weren’t on the all-inclusive plan and were unable to charge drinks to our room. When we purchased drinks at the pool bar they were the tiniest drinks that you’ve ever seen (likely because they’re catering to all-inclusive.) there were no pool or beach chairs available after 10;00am. There was a MAJOR water leak happening which resulted in ceilings being cut out and dripping through the lobby.
Stayed 4 nights in Feb 2024

4/10 Poor

nicomedez

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Poor hospitality
We absolutely loved the hotel when we got here, however after check in, the air conditioning went out and was it hot. The ceiling fan didnt help, and when we called the front desk we were just told its being worked on. The deak clerk was not very understanding or polite. Just kept saying its being worked on. I understand equipment breaks but in this climate with no breeze, it was nearly impossible to sleep due to the stagnant air in our room. I even asked if we could move to another building regardless that we paid for an ocean view room, we just wanted to be comfortable and enjoy our selves and maybe get a good night sleep. This was very upsetting and we will never be back to this hotel again.
Stayed 1 night in Feb 2024

6/10 Okay

Edith, SAN YSIDRO

Travelled with family
Liked: Cleanliness
Hotel viejo pero muy limpio y con una ubicacion excelente
Stayed 3 nights in Feb 2024

2/10 Terrible

Stevie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad.

2/10 Terrible

Serge

Stayed 5 nights in Feb 2024

6/10 Okay

Julie

Travelled with partner
Disliked: Amenities
Property is aging Reception area could use a face lift . Room was clean and bed comfy Like the proximity to restaurants and down town
Stayed 1 night in Feb 2024

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service, property conditions & facilities
El hotel me pareció un poco sucio y los de recepción se tardaron mucho porque estaban atendiendo a unas personas, la tardanza fue de más de 30 minutos y solo estaban yo en la fila, no había nadie antes que yo, más los que estaban atendiendo
Stayed 1 night in Feb 2024

2/10 Terrible

Ana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A/C broken humid and hot was not informed when check in. And remain broken the whole time we were there horrible could not sleep at nights.
Stayed 2 nights in Feb 2024

2/10 Terrible

Mary L

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t have any AC the entire time
Stayed 4 nights in Feb 2024