Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

4.5 star property

Photo gallery for Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

View from room
2 outdoor pools, pool umbrellas, pool loungers
ENCLAVE OCEANVIEW GOVERNOR STE 1KG W/JET TUB | Living area
ENCLAVE OCEANVIEW GOVERNOR STE 1KG W/JET TUB | View from room
Standard Room, 1 King Bed | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$569
includes taxes & fees
17 May - 18 May

Explore the area

View map
Carretera Barra de Navidad Km 4.5, Puerto Vallarta, JAL, 48390
  • Place, Punta Negra Beach
    ‪12 min walk‬
  • Place, Playa Palmares
    ‪2 min drive‬
  • Place, Playa Estaca
    ‪2 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪24 min drive‬

Room options

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Partial ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • Partial ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Partial Sea View (Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Partial sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Premium Room, 1 King Bed

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

ENCLAVE OCEAN VW ROOM 1 KING BED W/ JET TUB

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

ENCLAVE OCEAN FRONT MASTER SUITE - KING BED

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 101 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

ENCLAVE OCEANVIEW GOVERNOR STE 1KG W/JET TUB

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 145 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR

  • Ocean view
  • 194 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(17 reviews)
  • Partial ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(15 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

ENCLAVE OCEAN VIEW - 2 QUEEN BEDS W/ JET TUB

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Club Room, 2 Bedrooms, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 151 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

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About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta. You'll be steps from Bay of Banderas and 4 km (2.5 mi) from Playa de los Muertos. Highlights at this beachfront property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Eforea can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. The buffet restaurant, Vela, is open for breakfast, lunch and dinner. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site 24-hour gym and kids' club. 16200 square feet (1505 square metres) of event facilities include conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4.5-property class South Zone property include Malecon and Garza Blanca Beach.

What's nearby

  • Punta Negra Beach - 12 min walk - 1.1 km
  • Playa Palmares - 2 min drive - 2.0 km
  • Playa Estaca - 2 min drive - 2.7 km
  • Garza Blanca Beach - 3 min drive - 3.9 km
  • Playa Gemelas - 6 min drive - 6.9 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 35 min drive

Restaurants

  • ‪The Top Sky Bar - ‬4 min drive
  • ‪Dao - ‬3 min drive
  • ‪The Rooftop at Hotel Mousai - ‬3 min drive
  • ‪Vivaz Buffet - ‬2 min drive
  • ‪Blanca Blue Restaurant & Lounge - ‬2 min drive

About this property

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

Some rates at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness centre. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

There's an onsite business centre. Event space at this property measures 16200 square feet (1505 square metres) and includes conference space. Spa services, a terrace, and a children's club are also featured at the luxury Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta. Free valet parking is available.

Smoking is allowed in designated areas at this 4.5-star Puerto Vallarta property.

  • 444 guestrooms or units
  • 14 levels
  • 3 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 16200 sq ft of conference space
  • 1505 sq. m of conference space
  • Built in 2015
  • Karaoke
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers 444 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and espresso makers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Puerto Vallarta property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Eforea has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cocomar
  • La Luce
  • Maxal
  • Sunan
  • Vela

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Books
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Piano
  • Pilates classes
  • Sauna
  • Table tennis

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Baby toys
  • Babysitting (surcharge)
  • Beach toys
  • Children's books
  • Children's club (surcharge)
  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • Laundry facilities
  • Pool toys
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,200 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in shower
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in after noon
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in after noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Fiesta Americana Vallarta Adults All inclusive Hotel
Grand Fiesta Americana Adults All inclusive Hotel
Grand Fiesta Americana Vallarta Adults All inclusive
Grand Fiesta Americana Vallarta Adults All inclusive Resort
Grand Fiesta Americana Vallarta Adults Only All inclusive
Fiesta Americana Vallarta Adu
Grand Fiesta Americana Vallarta Adults Only All inclusive
Hilton Vallarta Riviera All Inclusive Resort Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

As of 3 May 2026, prices found for a 1-night stay for 2 adults at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta on 17 May 2026 start from AU$569, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Yep, Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta has free valet parking.

Are there any beaches close to Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Yep, Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is a short 13-minute walk from Punta Negra Beach. Fun beach activities include yoga, volleyball and kayaking.

Is there a spa on site at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Yep, Eforea is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta have a pool?

Yep, and guests love it! Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta features 2 outdoor pools, a full-service spa and 7 restaurants. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta.

Is Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as highchairs and children's books in the guestrooms, it's no surprise that Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is a hit with families.

Is there a free airport shuttle available at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

No, Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

No, only service animals are allowed.

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 789 out of 1260 reviews
Rating 8 - Good. 255 out of 1260 reviews
Rating 6 - Okay. 131 out of 1260 reviews
Rating 4 - Poor. 41 out of 1260 reviews
Rating 2 - Terrible. 44 out of 1260 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Omaya

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Humidity smell is in the room. Service is very terrible Staff takes long to clean the room or take the stuff out off the room. Food or plates stays for two days out infront of the door till I called and asked to come clean.
Stayed 5 nights in Jan 2026

8/10 Good

Alexandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay. Hotel grounds were beautiful. Pools were big enough. Ocean swimming was great. Restaurants were generally decent. Made resos through the site and it was easy. Sushi was a surprising standout. Entertainment was meh, but that’s not what we were looking for. Views from the rooms were gorgeous - everyone got an ocean view. Saw humpback whales jumping. Service was always good. Even if a little slow by the beach or pool. Close to town so we went in a couple times - Tuna Azul was delish. The only big cons were the extra charges for certain menu items and there was no coffee shop - just a dumb Starbucks with Starbucks prices. Having a $$$ coffee bar where even snacks are $$$ is sacrilege in an all inclusive. You could get a coffee to go at the buffet but it wasn’t exactly convenient. Hotel is in good shape but showing wear. Having to wear a wristband sucked. But honestly the Starbucks is the worst part. Don’t f&@ck with my coffee.
Stayed 7 nights in Jan 2026

6/10 Okay

Alex

Stayed 3 nights in Jan 2026

10/10 Excellent

Ashley Lynne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, great staff. We had a wonderful time !
Stayed 8 nights in Jan 2026

10/10 Excellent

Alejandro J, Los Angeles

Travelled with family, Travelled with group
Liked: Cleanliness
Beach front area great
Stayed 4 nights in Jan 2026

10/10 Excellent

Alejandro J, Los Angeles

Liked: Cleanliness
The front beach
Stayed 1 night in Jan 2026

10/10 Excellent

Megan, Delano

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful, the food was good, the staff were helpful and friendly. We had a great time and would recommend. Already thinking about coming back.
Stayed 4 nights in Jan 2026

8/10 Good

Andre RA

Liked: Cleanliness, property conditions & facilities
Nice resort. Room was good. View was very nice from the room. Generally very well maintained and clean. Overall vibe was more chill and not rowdy. Private beach which was great. Food was okay but not the best.
Stayed 4 nights in Jan 2026

10/10 Excellent

Denise Lea

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great restaurants! Clean pool! Amazing ocean views! Kids can swim in ocean!
Stayed 3 nights in Jan 2026

8/10 Good

Kathleen, Centennial

Liked: Cleanliness, amenities, property conditions & facilities
Clean nice rooms. Beautiful pool. Small beach. Food just so-so
Stayed 8 nights in Jan 2026

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
Yes great place excellent
Stayed 4 nights in Jan 2026

10/10 Excellent

Johann

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were amazing with such a beautiful view…. The staff was amazing and the food was delicious!!! Definitely well worth it!!! And will come back!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Corina De La

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Views to Ocean were so beautiful!!
Stayed 4 nights in Jan 2026

6/10 Okay

Christina Marie

Travelled with group
Liked: Cleanliness, property conditions & facilities
We had a good time but felt the experience was less than expected for a Hilton branded property. Our previous experience with an all-inclusive Hyatt-Breathless Soul was superior and a bit less expensive. Our accommodations were average and we were located right across from a staff service area and each day we went to bed and woke up to the staff blasting music and/or speaking so loud it was difficult to sleep. The food was just okay—no variety each day in the Vela—same menu aside from the nightly buffets. The individual restaurants were nice but nothing exceptional. While the majority of the staff were friendly, some of them treated us like we were interrupting them. The one bright spot—the pool and spa experience. My massage was so good (I asked for deep tissue and medium to firm pressure) and my body was sore the next day. I literally got what I asked for and my body needed it!! Gabriela was AMAZING and an absolute professional. I really like Hilton properties but will not return to this one again.
Stayed 5 nights in Jan 2026

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No the hot tub was not hot enough. The pool was wonderful though.
Stayed 3 nights in Jan 2026

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation 13 of us. We enjoyed everything very much. Great pools and beach, nice rooms and great service. The only issues we had were restaurants, getting in even if we did not all sit together. But the hotel was full.
Stayed 8 nights in Dec 2025

10/10 Excellent

Pratap Varma

Stayed 6 nights in Dec 2025

6/10 Okay

clarissa D

Travelled with group
Disliked: Cleanliness, amenities
This is a 3 star at max resort on it’s BEST. The service throughout my whole trip was horrible. Long check in lines. Barely any attention or service at the restaurants. The rooms are average at best and poorly clean. There were stains on my best sheets I had to be asked to be changed and dust everywhere. The food is Rui level and most not edible. I barely survived for three days and no meal is worth highlighting. The best thing at this resort are the views. But not worth the associated price time. Save your time and money and stay elsewhere
Stayed 2 nights in Jan 2026

10/10 Excellent

Barry

Stayed 9 nights in Dec 2025

10/10 Excellent

Ebby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room wasn't spotless . Staff were nice and friendly. Great foods though service was kind of slow. Beautiful place to stay and relax with the family.
Stayed 4 nights in Jan 2026

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amenities
Stayed 3 nights in Jan 2026

2/10 Terrible

Barbara ANN

Stayed 9 nights in Dec 2025

10/10 Excellent

Arthur, Lynnwood

Stayed 5 nights in Dec 2025

10/10 Excellent

Monte

Liked: Cleanliness, amenities, property conditions & facilities
Wow what a gem to stay at! Last minute Black Friday decision to get way for New Years and we made the right choice! Restaurants were great America, hostess, made sure we could always get a table. Norma was a most exquisite waitress. And Jose at poolside bar never let your drinks run dry or your appetite linger without asking if you were ready for more. To round it off, Saul was alway around as any tireless piece working like magic from the background and threw one heck of a NYE Party. Thank you all for your service with a smile and making this a very memorable stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Esteban

Stayed 3 nights in Dec 2025