Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
All-inclusive property with 5 restaurants and 4 outdoor pools

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children’s activities
Lobby
Poolside bar
Reception
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
The current price is AU$601
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Place, Playa de los Muertos
    ‪2 min drive‬
  • Place, Los Muertos Pier
    ‪4 min drive‬
  • Place, Malecon
    ‪9 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪21 min drive‬

Room options

Ocean View Double

8.8 out of 10
Excellent
(37 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean View King

7.8 out of 10
Good
(31 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
  • 44 sq m
  • Sleeps 3

Club Ocean View Suite King

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
  • 65 sq m
  • Sleeps 4

Club Ocean View Suite Double

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
  • 65 sq m
  • Sleeps 5

Swim Up King(18+only)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
  • 44 sq m
  • Sleeps 3

Swim Up Double(18+only)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
  • 44 sq m
  • Sleeps 4

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Private hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Private spa tub
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 65 sq m
  • Sleeps 4

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Private hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Private spa tub
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 65 sq m
  • Sleeps 5

One Bedroom Plunge Pool Suite King

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Rainfall showerhead
Bathrobes
Private bathroom
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
  • 116 sq m
  • 1 bedroom
  • Sleeps 3

King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
  • 44 sq m
  • Sleeps 3

Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
  • 44 sq m
  • Sleeps 4

Ocean View Balcony King

8.8 out of 10
Excellent
(40 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
Balcony
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Ocean View Balcony Double

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
Balcony
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean Front King

8.2 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
  • 44 sq m
  • Sleeps 3

Ocean Front Double

7.4 out of 10
Good
(22 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Club Ocean View Swim up Suite Double (18+ only)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

Club Ocean View Swim Up Suite King (18+only)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
Air-conditioning
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Hyatt Ziva Puerto Vallarta - All-inclusive. You'll be 1.8 km (1.1 mi) from Playa de los Muertos and 4.2 km (2.6 mi) from Malecon. Highlights at this all-inclusive property include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Vita Mar Spa can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The theme restaurant, Casa Grande, serves Mexican cuisine and is open for dinner. With 6 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and Hot tub. 12296 square feet (1142 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Plus you'll find a children's swimming pool, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Conchas Chinas property include Cruise Ship Terminal and Bay of Banderas.

What's nearby

  • Conchas Chinas Beach - 7 min walk - 0.6 km
  • Playa de los Muertos - 2 min drive - 2.0 km
  • Los Muertos Pier - 4 min drive - 2.3 km
  • Garza Blanca Beach - 6 min drive - 6.5 km
  • Malecon - 9 min drive - 3.9 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 34 min drive

Restaurants

  • ‪The Top Sky Bar - ‬2 min drive
  • ‪Pureza - ‬2 min walk
  • ‪Vivaz Buffet - ‬1 min walk
  • ‪Blue Chairs Beach Resort Hotel - ‬3 min drive
  • ‪Melanzane - ‬1 min walk

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

All-inclusive property with 5 restaurants and 4 outdoor pools
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Hyatt Ziva Puerto Vallarta - All-inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. This all-inclusive property also offers a children's pool, a hot tub and a fitness centre. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

  • 335 guestrooms or units
  • 11 levels
  • 2 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 12296 sq ft of conference space
  • 1142 sq. m of conference space
  • Built in 1969
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Vita Mar Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Frequently asked questions

What is the cancellation policy at Hyatt Ziva Puerto Vallarta - All-inclusive?

Hyatt Ziva Puerto Vallarta - All-inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Ziva Puerto Vallarta - All-inclusive?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Puerto Vallarta - All-inclusive on 9 Dec 2025 start from AU$600.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yep, Hyatt Ziva Puerto Vallarta - All-inclusive has a free self car park.

Are there any beaches close to Hyatt Ziva Puerto Vallarta - All-inclusive?

Yep, Hyatt Ziva Puerto Vallarta - All-inclusive is on Playa Estaca, which travelers give top marks. Fun beach activities include yoga, volleyball and jet skiing. You can also find motor boats.

Is there a spa on site at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yep, Vita Mar Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Hyatt Ziva Puerto Vallarta - All-inclusive have a pool?

Hyatt Ziva Puerto Vallarta - All-inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hyatt Ziva Puerto Vallarta - All-inclusive?

Hyatt Ziva Puerto Vallarta - All-inclusive features 4 outdoor pools, a full-service spa and 5 restaurants. All guestrooms come with 24-hour room service and free minibar items.

What makes Hyatt Ziva Puerto Vallarta - All-inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hyatt Ziva Puerto Vallarta - All-inclusive.

Is there a free airport shuttle available at Hyatt Ziva Puerto Vallarta - All-inclusive?

No, Hyatt Ziva Puerto Vallarta - All-inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Ziva Puerto Vallarta - All-inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Ziva Puerto Vallarta - All-inclusive?

No, only service animals are allowed.

Reviews

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 855 out of 1317 reviews
Rating 8 - Good. 256 out of 1317 reviews
Rating 6 - Okay. 115 out of 1317 reviews
Rating 4 - Poor. 55 out of 1317 reviews
Rating 2 - Terrible. 36 out of 1317 reviews

Reviews

10/10 Excellent

Debbie Reyes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a problem the last two days, the air conditioning went out. The staff overall were very kind and professional. The place and beach were so beautiful, nice and clean. They should think about replacing or upgrading the units. Apparently we were told this happens frequently.
Stayed 4 nights in Aug 2025

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo la coffee shop podrían mejorarla. El resto de los alimentos excelentes
Stayed 7 nights in Aug 2025

8/10 Good

Ma celia

Stayed 2 nights in Aug 2025

8/10 Good

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing hotel, beautiful sunset views
Stayed 2 nights in May 2025

10/10 Excellent

Jackeline

Stayed 4 nights in Aug 2025

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private beach.
Stayed 5 nights in Aug 2025

10/10 Excellent

Vanessa

Stayed 4 nights in Aug 2025

10/10 Excellent

Payman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Farinaz Neshati

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
It was always trouble with the elevator and the wait for one elevator to go up and down was insane
Stayed 5 nights in Jul 2025

4/10 Poor

Aaron

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property
Stayed 2 nights in Aug 2025

6/10 Okay

CHUNG YIN

Liked: Cleanliness, staff & service
Overall the property is great condition. Swimming pools are pretty clean. However, there is only 1 elevator in our building which makes a long waiting every time go up and down. The 2nd elevator is under construction. All the foods from all the restaurants are just ok. Don’t expect in high quality, especially the Japanese restaurant. We enjoyed our stay.
Stayed 5 nights in Jul 2025

4/10 Poor

Levek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was the most unique and beautiful part of the stay. We had our own private beach it seemed. Not crowded. The staff was so amazing. Soledad at the buffet went above and beyond. Miguel and Alejandro at the swim up bar were so attentive and the drinks were made to order. I’ll be back just as long as the people running it and the beach remain the same. Rooms were comfortable and accommodating. A bit older and could use a bit of updating but were still in good condition. Food options had a nice variety. The Italian restaurant could use some improvement in the food preparation. Especially pizza quality. Casa Grande was our favorite along with Kamari. Buffet had a good variety and excellent service. Fresco was good but as a suggestion the wraps should be could wraps as opposed to being pressed in order to expedite the orders. It’d be a win, win for the chefs and patrons. The chefs were patient and friendly yet seemed a bit overwhelmed. Id say keep it all cold options there. Nathan did an excellent job under pressure.
Carefree on the beach
Beautiful scenery
View from our room
Mexican petunias
Stayed 4 nights in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort with private beach. Clean, safe, wonderful staff & good food. So many fun activities. Will definitely return ⭐️
Stayed 6 nights in Jul 2025

8/10 Good

Rolando Salomon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Jaskiran

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The food was good at times average. Nothing was truly exquisite. You would think that they would have at least really good Mexican food but man was I disappointed! The best thing I had was breakfast buffet. The food was honestly good I can’t complain too much about it… the part that really upset me and took away from our experience was how LONG we had to wait for the restaurants!!!!! How are you not going to have a reservation system out in place when your wait time is usually exceeding 30 minutes at each place. Also, shutting down the buffet at dinner except for on Thursdays is absolutely ridiculous!!! Also why did no one tell me this - front desk was great but it would have been nice to know about this important tidbit to help plan dinner time. Beds were very comfortable - pillows need some more filling as they are too flat but this might be a personal preference.
Lobby
Stayed 5 nights in Jul 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food friendly and helpful staff great beach
Stayed 5 nights in Jul 2025

2/10 Terrible

Angelica

Stayed 6 nights in Jul 2025

8/10 Good

shyamala devi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private beach was a hit! Accessible, not too crowded, and neat facilities. Food was great, but more lunch options in the afternoon would be awesome.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mariglen

Liked: Cleanliness, staff & service
Everything was amazing, the beach, the food and the staff, all three areas were perfect.
Stayed 8 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and the bed was extremely comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Maurice

Stayed 5 nights in Jul 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service
I didn’t really like any of the food and wait times were very long
Stayed 5 nights in Jul 2025

10/10 Excellent

Karapet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025