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Sunscape Puerto Vallarta Resort & Spa All Inclusive

3.5 star property

Photo gallery for Sunscape Puerto Vallarta Resort & Spa All Inclusive

View from room
A hotel with multiple balconies, palm trees, and a beach view.
Outdoor wedding area
An outdoor dining area with thatched roofs, wooden tables, and chairs, overlooking a coastal view.
A long wooden dining table with chairs, a bar area, and a view of a pool at dusk.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$330
includes taxes & fees
1 July - 2 July

Explore the area

View map
Puerto Vallarta
  • Place, La Isla
    ‪5 min walk‬
  • Place, Hotel Zone Beach
    ‪10 min walk‬
  • Place, Playa Las Glorias
    ‪5 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Resort View Double

View from room

Deluxe Resort View Double

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Resort View King

A hotel room with a large bed, a red sofa, a wooden headboard, and a decorative wall piece.

Deluxe Resort View King

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Family Kids

Deluxe Family Kids

Deluxe Family Kids

  • Garden view
  • 36 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Junior Suite Bay View Double

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Junior Suite Bay View Double

  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Sun Club Romantic Ocean Front

Sun Club Romantic Ocean Front

Sun Club Romantic Ocean Front

  • Bay view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Sun Club Junior Suite Ocean Front Double

In-room safe, iron/ironing board, free WiFi, bed sheets

Sun Club Junior Suite Ocean Front Double

  • Bay view
  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Sun Club Junior Suite Ocean Front King

Sun Club Junior Suite Ocean Front King

Sun Club Junior Suite Ocean Front King

  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Partial Ocean View King

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Partial Ocean View King

  • Partial sea view
  • 32 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Partial Ocean View Double

A hotel room with two beds, a view of the ocean, and a dining area with outdoor seating.

Deluxe Partial Ocean View Double

  • Partial sea view
  • 32 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Sun Club Romantic Ocean Front With Terrace

Sun Club Romantic Ocean Front With Terrace

Sun Club Romantic Ocean Front With Terrace

  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Exterior

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

South Zone
  • Pool
  • All-inclusive
  • Spa
  • Parking included
8.8 out of 10, Excellent, 1,302 reviews
The price is AU$641
includes taxes & fees
5 July - 6 July
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at Sunscape Puerto Vallarta Resort & Spa All Inclusive. Within a 5-minute stroll you'll find La Isla and Cruise Ship Terminal within a 20-minute walk. Highlights at this beachfront property include 4 restaurants, 4 bars/lounges and a free water park. .A pampering day can include deep-tissue massages and Swedish massages. The buffet restaurant, World Café, is open for breakfast, lunch and dinner. Rendevous Bar is the property's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a gym and a free children's club. There's also the convenience of free self parking. .With a stay at this 3.5-property class Hotel Zone property, you'll be 4.3 km (2.7 mi) from Malecon and 4.8 km (3 mi) from Playa de los Muertos.

What's nearby

  • Plaza Caracol - 3 min walk - 0.3 km
  • La Isla - 5 min walk - 0.5 km
  • Hotel Zone Beach - 10 min walk - 0.9 km
  • Playa Flamingos - 10 min walk - 0.9 km
  • Playa Las Glorias - 5 min drive - 2.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 16 min drive

Restaurants

  • ‪Food Park PV - ‬3 min walk
  • ‪La Vaca Argentina - ‬4 min walk
  • ‪La Leche - ‬1 min walk
  • ‪la cevicheria - ‬3 min walk
  • ‪Deli Express - ‬3 min walk

About this property

Sunscape Puerto Vallarta Resort & Spa All Inclusive

Sunscape Puerto Vallarta Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sunscape Puerto Vallarta Resort & Spa All Inclusive offers its guests a complimentary water park, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

An outdoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Sunscape Puerto Vallarta Resort & Spa All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Puerto Vallarta property.

  • 340 guestrooms or units
  • 4 dining venues
  • 4 bars or lounges
  • Karaoke
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Sunscape Puerto Vallarta Resort & Spa All Inclusive offers 340 accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Puerto Vallarta property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

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Krystal Vallarta - All Inclusive
Hotel Zone
  • Pool
  • All-inclusive
  • Water slide
  • Free Wi-Fi
3.4 out of 5, 986 reviews
The price is AU$321
includes taxes & fees
30 June - 1 July
Krystal Vallarta - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Da Mario
  • Rendevous Bar
  • Sea Side Grill
  • Tiki Taco
  • World Café

Things to do

  • 2 outdoor tennis courts
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Children's pool
  • Foosball table
  • Free children's club
  • Free water park
  • Games
  • Gym
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (89 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Reception hall
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta
Sunscape Puerto Vallarta Resort
Sunscape Puerto Vallarta Incl
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa All Inclusive
Sunscape Resort All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape All Inclusive

Frequently asked questions

What is the cancellation policy at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Sunscape Puerto Vallarta Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

As of 29 June 2026, prices found for a 1-night stay for 2 adults at Sunscape Puerto Vallarta Resort & Spa All Inclusive on 1 July 2026 start from AU$330, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Yep, Sunscape Puerto Vallarta Resort & Spa All Inclusive has a free self car park.

Are there any beaches close to Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Yep, Sunscape Puerto Vallarta Resort & Spa All Inclusive is a short 10-minute walk from Hotel Zone Beach. Fun beach activities include volleyball, scuba diving and kayaking.

Is there a spa on site at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

There's no onsite spa, but this property does offer services like sports massages.

Does Sunscape Puerto Vallarta Resort & Spa All Inclusive have a pool?

Yep, and guests recommend it! Sunscape Puerto Vallarta Resort & Spa All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Sunscape Puerto Vallarta Resort & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Sunscape Puerto Vallarta Resort & Spa All Inclusive features an outdoor pool, 4 restaurants and 4 bars.

Is Sunscape Puerto Vallarta Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Sunscape Puerto Vallarta Resort & Spa All Inclusive is a hit with families.

Is there a free airport shuttle available at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

No, Sunscape Puerto Vallarta Resort & Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

No, only service animals are allowed.

Sunscape Puerto Vallarta Resort & Spa All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 284 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 194 out of 1002 reviews
Rating 4 - Poor. 133 out of 1002 reviews
Rating 2 - Terrible. 145 out of 1002 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, excellent staff, love the activities
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect stay
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Betelehem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, room was exactly as described.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

GUILLERMO DIAZ

Staff was super helpful and friendly.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Courtney

Liked: Staff & service
Even though parts of the hotel is under construction and other parts are a little run down, this is a relaxing spot for families at a great cost. Customer services is great and the view is amazing. Very close for a walk outside the hotel with shops and restaurants to visit.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Amazing staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very clean and the staff were friendly and amazingly helpful. Our room was clean and had a great view oc the water and mountains. There was a lot to do during the day as they had an entertainment team who were all getting involved in the activities. This is our second time staying here and we would stay again. Thank you.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Zayra

Liked: Cleanliness, staff & service, amenities
Everything great
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Sharan

Liked: Amenities, property conditions & facilities
Yes great room
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, great for kids. Food and drinks were good. Will stay here again
Stayed 8 nights in Dec 2025
Verified

6/10 Okay

Layla

Liked: Cleanliness
It is an average place---
Stayed 7 nights in Dec 2025
Verified

4/10 Poor

Lori

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel was just ok. Our room was not even close to what I chose when selecting from the photo. Very disappointing.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Bruce Griffin

Liked: Amenities
Room and seaview deck was great although showing some wear and tear. Staff was great but food and beverage was disappointing
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Matthew

The people are amazing. If your ll
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to stay , but food terrible..
Stayed 6 nights in Oct 2025
Verified

4/10 Poor

Rimmy

Disliked: Amenities, property conditions & facilities
Overall, this all-inclusive stay was underwhelming. The rooms and bathroom felt outdated and lacked space, which made the stay less comfortable than expected. The pool and outdoor areas were limited, leaving very few spots to relax and hang around if you are a group of people. Cleanliness was also a concern, especially in the public restrooms near the pool areas, which were not well maintained. The food was just average, with limited variety and not many appealing options. If you’re used to the standard all-inclusive experience in Mexico, this property does not quite meet those expectations.
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Barry

Liked: Cleanliness
Long waits for meals. 35 to 40 minutes. For breakfast
Stayed 1 night in Jan 2026
Verified

8/10 Good

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff, diligently working to upkeep the resort. The grounds were beautiful, a clean pool, the food was good, rooms were Ok.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and loved the hotel and the location
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities
Great for family vacation!
Stayed 7 nights in Feb 2025
Verified

6/10 Okay

Darren

The elevators need some work, 3 elevators but only one was in service so wait times could be ten minutes sometimes to get up to your room I would spend some money on elevators and pool tile maintenance
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
I had the most pleasant and courteous staff during my visit. I had to make some changes and they were very accommodating. Lupita and Diego were very professional and helpful at the front desk but truth to be told, everyone I encountered, from housekeeping to the restaurant staff were very polite. Thank you!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Adaku

Liked: Staff & service, amenities
Nice resort, enjoyed my stay however, rooms are in need of renovation.
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Edgar Genaro

Liked: Staff & service, amenities
Kidds friendly
Stayed 5 nights in Aug 2025

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