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Hotel Mousai Puerto Vallarta Adults Only

Adults-only resort with 9 restaurants and 4 outdoor pools

Where to?

Dates

November 2025

December 2025

4 outdoor pools, free pool cabanas, pool umbrellas

Couples treatment room(s), sauna, hot tub, steam room

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

includes taxes & fees

11 Nov - 12 Nov

Explore the area

Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390

Place, Garza Blanca Beach
‪5 min walk‬
Place, Los Arcos
Place, Playa Gemelas
‪3 min drive‬
Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪27 min drive‬

Room options

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite North

Exceptional

Highlights

Balcony

Soundproofed

Individually decorated

Private outdoor hot tub

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Balcony

Private spa tub

Soundproofed rooms

Individually decorated

Air-conditioning

Connecting/adjoining rooms available

99 sq m
Ocean view
Sleeps 2
1 King Bed

Ultra Suite North

Exceptional

Highlights

Balcony

Soundproofed

Individually decorated

Private outdoor hot tub

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Balcony

Private spa tub

Soundproofed rooms

Individually decorated

Air-conditioning

Connecting/adjoining rooms available

99 sq m
Ocean view
Sleeps 2
1 King Bed

Corner Suite North

Exceptional

Highlights

Balcony

Soundproofed

Individually decorated

Private outdoor hot tub

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Balcony

Private spa tub

Soundproofed rooms

Individually decorated

Air-conditioning

Connecting/adjoining rooms available

127 sq m
Ocean view
Sleeps 2
1 King Bed

Ultra Corner Suite North

Very good

Highlights

Balcony

Soundproofed

Individually decorated

Private outdoor hot tub

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Balcony

Private spa tub

Soundproofed rooms

Individually decorated

Air-conditioning

Connecting/adjoining rooms available

127 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

The Penthouse North

Highlights

Balcony

Soundproofed

Individually decorated

Private outdoor hot tub

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Balcony

Private spa tub

Soundproofed rooms

Individually decorated

Air-conditioning

Connecting/adjoining rooms available

265 sq m
Ocean view
Sleeps 2
1 King Bed

Suite two Double Beds North

Exceptional

Highlights

Balcony

Soundproofed

Individually decorated

Private outdoor hot tub

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Balcony

Private spa tub

Soundproofed rooms

Individually decorated

Air-conditioning

Connecting/adjoining rooms available

99 sq m
1 bedroom
Ocean view
Sleeps 3
2 Double Beds

Suite South

Excellent

Highlights

Balcony

Soundproofed

Individually decorated

Private outdoor hot tub

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Balcony

Private spa tub

Soundproofed rooms

Individually decorated

Air-conditioning

Connecting/adjoining rooms available

99 sq m
Sea view
Sleeps 2
1 King Bed

Suite two Double Beds South

Wonderful

Highlights

Balcony

Soundproofed

Individually decorated

Private outdoor hot tub

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Balcony

Private spa tub

Soundproofed rooms

Individually decorated

Air-conditioning

Connecting/adjoining rooms available

99 sq m
Ocean view
Sleeps 3
2 Double Beds

Corner Suite South

Highlights

Balcony

Soundproofed

Individually decorated

Private outdoor hot tub

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Balcony

Private spa tub

Soundproofed rooms

Individually decorated

Air-conditioning

Connecting/adjoining rooms available

117 sq m
Ocean view
Sleeps 2
1 King Bed

Ultra Suite South

Exceptional

Highlights

Balcony

Soundproofed

Individually decorated

Private outdoor hot tub

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Balcony

Private spa tub

Soundproofed rooms

Individually decorated

Air-conditioning

Connecting/adjoining rooms available

93 sq m
Ocean view
Sleeps 2
1 King Bed

Ultra Corner Suite South

Exceptional

Highlights

Balcony

Soundproofed

Individually decorated

Private outdoor hot tub

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Balcony

Private spa tub

Soundproofed rooms

Individually decorated

Air-conditioning

Connecting/adjoining rooms available

111 sq m
Ocean view
Sleeps 2
1 King Bed

Master Suite South

Very good

Highlights

Balcony

Soundproofed

Individually decorated

Private outdoor hot tub

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Balcony

Private spa tub

Soundproofed rooms

Individually decorated

Air-conditioning

Connecting/adjoining rooms available

143 sq m
Ocean view
Sleeps 2
1 King Bed

Two bedroom Master Suite South

Highlights

Balcony

Soundproofed

Individually decorated

Private outdoor hot tub

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Balcony

Private spa tub

Soundproofed rooms

Individually decorated

Air-conditioning

Connecting/adjoining rooms available

241 sq m
Ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Two Suite South Connected

Exceptional

Highlights

Balcony

Soundproofed

Individually decorated

Private outdoor hot tub

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Balcony

Private spa tub

Soundproofed rooms

Individually decorated

Air-conditioning

Connecting/adjoining rooms available

197 sq m
Sea view
Sleeps 6
1 King Bed and 2 Double Beds

Two Ultra Suites South Connected

Highlights

Balcony

Soundproofed

Individually decorated

Private outdoor hot tub

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Balcony

Private spa tub

Soundproofed rooms

Individually decorated

Air-conditioning

Connecting/adjoining rooms available

197 sq m
Ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Ultra Suite Two Double Beds South

Highlights

Balcony

Soundproofed

Individually decorated

Private outdoor hot tub

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Balcony

Private spa tub

Soundproofed rooms

Individually decorated

Air-conditioning

Connecting/adjoining rooms available

Ocean view
Sleeps 3
2 Queen Beds

About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Hotel Mousai Puerto Vallarta Adults Only. You'll be 0.4 km (0.2 mi) from Garza Blanca Beach and 2.9 km (1.8 mi) from Playa Gemelas. Highlights at this beachfront resort include 9 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include access to the sauna and hot tub. The restaurant, Hiroshi - Japanese, serves Japanese cuisine and is open for dinner. The Rooftop is the resort's own rooftop bar, serving drinks along with lunch and light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and gym. 2809 square feet (261 square metres) of event facilities include meeting rooms and conference space, and other business amenities include coworking space. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a snack bar/deli. Each morning continental breakfast is served between 7:00 AM and noon. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class South Zone resort include Vallarta Zoo and Playa Mismaloya.

View more Resorts in Puerto Vallarta

What's nearby

Garza Blanca Beach - 5 min walk - 0.5 km
Playa Gemelas - 3 min drive - 3.9 km
Playa Mismaloya - 5 min drive - 5.4 km
Vallarta Zoo - 8 min drive - 7.3 km
Malecon - 15 min drive - 9.6 km

Getting around

Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 40 min drive

Restaurants

‪Amixtli - ‬3 min drive
‪Blanca Blue Restaurant & Lounge - ‬2 min walk
‪Vivaz Buffet - ‬4 min drive
‪The Rooftop at Hotel Mousai - ‬10 min walk
‪Mismaloya Grill Restaurant - ‬4 min drive

About this property

Hotel Mousai Puerto Vallarta Adults Only

Adults-only resort with 9 restaurants and 4 outdoor pools

Some rates at Hotel Mousai Puerto Vallarta Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hotel Mousai Puerto Vallarta Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This luxury resort also offers outdoor tennis courts, a health club and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Puerto Vallarta resort.

145 guestrooms or units

18 levels

2 buildings

9 dining venues

2 bars by the pool

5 bars or lounges

Conference rooms

2809 sq ft of conference space

261 sq. m of conference space

Built in 2014

Deli

Terrace on the roof

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (free)

Poolside lounge chairs

Umbrellas for the pool

Conference space

Breakfast available (surcharge)

Dry cleaning

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Garden

Outdoor picnic space

Gift shop

Beauty salon

On-site shopping

Bellhop

Lift

Smoking in designated areas

Hotel Mousai Puerto Vallarta Adults Only offers 145 accommodations with outdoor private hot tubs and iPod docking stations. Rooms open to balconies. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels, DVD players and pay-per-view films. Espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and toilets with an electronic bidet.

This Puerto Vallarta resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

3 outdoor pools, pool umbrellas, pool loungers

Pool
Hot tub
All-inclusive
Spa

includes taxes & fees

16 Nov - 17 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site

Food and drink

Daily continental breakfast available 7:00 AM to noon for a fee: USD 15 to 40 per person
2 poolside bars
5 bars/lounges
9 restaurants
Private picnics
Snack bar/deli

Restaurants on site

DAO-Contemporary Chinese
Hiroshi - Japanese
NOI - Italian Restaurant
The Rooftop
The Terrace

Things to do

2 outdoor tennis courts
4 outdoor pools
Basketball
Beach volleyball
Designer stores
Ecotours
Evening entertainment
Fitness classes
Full-service spa
Health club
Hiking/biking trails
Hot tub
Kayaking
Paddleboard
Piano
Racquetball/squash
Shopping
Snorkelling
Stereo
Yoga classes

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Hair salon
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

2,809 square feet of conference space
Coworking space
Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
Garden
In a nature reserve
In the mountains
On the bay
On the beach
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

8 treatment rooms
Couples treatment rooms
Hot tub
Outdoor treatment areas
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (150 centimetre wide door)
Smooth flooring in public areas
Stair-free path to entrance
Well-lit path to entrance

18 floors
2 buildings
Ballroom
Banquet hall
Built in 2014
Communal living room
Comprehensive recycling policy
Designated smoking areas
Reception hall
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Hypo-allergenic bedding
Pillow menu

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toilet with electronic bidet
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-inch flat-screen TV with premium satellite channels
DVD player
IPod dock
Pay films

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Espresso maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Individual decor
Iron/ironing board
Laptop workspace
Living room
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately USD 15 to 40 per person
Airport shuttle fee: USD 130 per vehicle (return, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mousai

Mousai Hotel

Mousai Hotel Puerto Vallarta

Mousai Puerto Vallarta

Hotel Mousai Puerto Vallarta

Mousai

Hotel Mousai Puerto Vallarta Puerto Vallarta

Mousai Puerto Vallarta Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Hotel Mousai Puerto Vallarta Adults Only?

Hotel Mousai Puerto Vallarta Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mousai Puerto Vallarta Adults Only?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Mousai Puerto Vallarta Adults Only on 11 Nov 2025 start from AU$719.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Mousai Puerto Vallarta Adults Only?

Yep, Hotel Mousai Puerto Vallarta Adults Only has a free self car park and free valet parking.

Are there any beaches close to Hotel Mousai Puerto Vallarta Adults Only?

Yep, Hotel Mousai Puerto Vallarta Adults Only is a short 5-minute walk from Garza Blanca Beach. Fun beach activities include volleyball, snorkelling and kayaking. You can also find motor boats and boat tours.

Is there a spa on site at Hotel Mousai Puerto Vallarta Adults Only?

Yep, there is an onsite spa at Hotel Mousai Puerto Vallarta Adults Only. It has a hot tub, a steam room and a sauna.

Does Hotel Mousai Puerto Vallarta Adults Only have a pool?

Yep, and guests love it! Hotel Mousai Puerto Vallarta Adults Only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hotel Mousai Puerto Vallarta Adults Only?

Hotel Mousai Puerto Vallarta Adults Only features 2 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, premium bedding and 24-hour room service.

What makes Hotel Mousai Puerto Vallarta Adults Only a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Mousai Puerto Vallarta Adults Only.

Is Hotel Mousai Puerto Vallarta Adults Only family-friendly?

No, Hotel Mousai Puerto Vallarta Adults Only is an adults-only property.

Are there hot tubs in the rooms at Hotel Mousai Puerto Vallarta Adults Only?

Yep, all rooms come with private hot tubs.

Does Hotel Mousai Puerto Vallarta Adults Only serve breakfast?

Yep, continental brekkie is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Hotel Mousai Puerto Vallarta Adults Only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Mousai Puerto Vallarta Adults Only?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Hotel Mousai Puerto Vallarta Adults Only?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hotel Mousai Puerto Vallarta Adults Only?

No, only service animals are allowed.

Hotel Mousai Puerto Vallarta Adults Only Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Christa

6 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best place to stay!

The service food location everything was perfect.

Stayed 4 nights in May 2025

10/10 Excellent

Anthony

Travelled with partner

4 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful stay at Hotel Mousai From the moment we arrived, the front desk staff, bell service, and restaurant team provided excellent, attentive service that made us feel welcomed and well cared for. The property itself is beautiful and offers a relaxing, enjoyable atmosphere. On another note, we were disappointed by the persistent push to attend the 75-minute presentation. We kindly told Alejandro multiple times that we weren’t interested, yet he continued to text us, even saying this was how he fed his children. The next morning, we ran into him again and were met with the same pressure despite our clear “no.” We also noticed a slight decline in service once it was known that it was our last day. Overall, the hotel is stunning, and we would definitely recommend it and hope to return in the future. We just hope future visits are free from the overly aggressive sales approach.

Stayed 4 nights in Jul 2025

8/10 Good

FAAIZAH, Vacaville

3 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Don’t knock on the door pass 8pm unless requested

Stayed 3 nights in Jul 2025

8/10 Good

Monique Nichelle, Decatur

2 Aug 2025

Liked: Cleanliness, property conditions & facilities

This property is beautiful. Some of the staff is nice but others but

Stayed 3 nights in Jul 2025

8/10 Good

Rubina

Travelled with group

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful ocean views from our balcony.

Stayed 3 nights in Jul 2025

10/10 Excellent

Hersel

1 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

i like this place, very safe with friendly staff.. diego is the best.

Stayed 4 nights in Jul 2025

10/10 Excellent

Carrie, Overland Park

Travelled with family

31 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I cannot speak highly enough of Hotel Mousai. The staff was incredible, the food was yummy, the rooms and views were amazing. Everything was so clean and elegant and they treated us like Royalty.

Stayed 4 nights in Jul 2025

10/10 Excellent

Abraham Prado

Travelled with partner

31 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best place in puerta vallarta.

Stayed 3 nights in Jul 2025

2/10 Terrible

Ismail

Travelled with partner

29 July 2025

Liked: Cleanliness

Disliked: Staff & service, amenities

Worst staff and customer experience

Stayed 3 nights in Jul 2025

10/10 Excellent

omar

Travelled with partner

28 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s nice

Stayed 4 nights in Jul 2025

10/10 Excellent

Katelyn

Travelled with partner

25 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very friendly and helpful. The pool and grounds were beautiful. I would say the gym was adequate but nothing special for equipment. The room was very big, but has a lot of space that was poorly utilized. There could have been more storage for clothes and personal belongings. In our room one of the windows/motors for the automatic blinds was popping over and over again during the day. Our door didn’t shut on its own. These were small issues overall. The bed was very comfortable and the room automation was a great feature. Resort food was an 8/10. We had an excellent time and we will go back.

Stayed 5 nights in Jul 2025

10/10 Excellent

Maryann de Leon

24 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We celebrated my birthday and our 26th wedding anniversary and the staff were exceptionally outstanding in many ways, ensuring our celebrations were memorable!!!!

Stayed 4 nights in Jul 2025

10/10 Excellent

Micah

24 July 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

Claudia, Houston

Travelled with partner

22 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel. Spectacular views and exceptional service!

Stayed 2 nights in Jul 2025

10/10 Excellent

Levon

Travelled with group

21 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent as always

Stayed 4 nights in Jul 2025

10/10 Excellent

Samvel

15 July 2025

Stayed 6 nights in Jul 2025

10/10 Excellent

Holly

Travelled with partner

13 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful peaceful great service

Stayed 4 nights in Jul 2025

2/10 Terrible

Daniel

12 July 2025

Liked: Cleanliness, amenities

Disliked: Staff & service, property conditions & facilities

Stayed 3 nights in Jul 2025

8/10 Good

Samantha

11 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 4 nights in Jul 2025

10/10 Excellent

Katharina

Travelled with partner

4 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

We enjoyed the food, the roof top pool/bar. We also enjoyed our breakfast at Blanco Blue with Alexis and Ronaldo serving us. They did a wonderful job.

Stayed 7 nights in Jun 2025

10/10 Excellent

Megan

3 July 2025

Stayed 7 nights in Jun 2025

8/10 Good

Mitchell

30 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jun 2025

6/10 Okay

Raquel

Travelled with partner

30 June 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

I will start with the $50 daily credits, you can only use them at the spa to get a massage that is over $300 usd, you can’t use them at the stores either. So it was worthless to get any credits. We picked the all inclusive package, upon arrival we were given our bracelets to our room, no introduction to the property, restaurants, or amenities. We have stayed in other hotels and we are members of Xcaret, we were just trying a different place. We will continue to go back to our home Xcaret. Very disappointed that we did not get a good welcome to this place.

Stayed 5 nights in May 2025

10/10 Excellent

JD

Travelled with partner

29 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

30 minutes from airport, amazing views of ocean at Mousai resort, have access to other hotels on Garza Blanca property, great food, great service, perfect for relaxing!

Stayed 2 nights in Jun 2025

6/10 Okay

Udit

22 June 2025

Stayed 3 nights in Jun 2025

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Hotel Mousai Puerto Vallarta Adults Only

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View all photos for Suite North

Suite North

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Ultra Suite North

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View all photos for Corner Suite North

Corner Suite North

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Ultra Corner Suite North

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View all photos for The Penthouse North

The Penthouse North

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View all photos for Suite two Double Beds North

Suite two Double Beds North

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View all photos for Suite South

Suite South

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Suite two Double Beds South

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View all photos for Corner Suite South

Corner Suite South

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Ultra Suite South

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Ultra Corner Suite South

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View all photos for Master Suite South

Master Suite South

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Two bedroom Master Suite South

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View all photos for Two Suite South Connected

Two Suite South Connected

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Two Ultra Suites South Connected

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View all photos for Ultra Suite Two Double Beds South

Ultra Suite Two Double Beds South

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Hotel Mousai Puerto Vallarta Adults Only

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