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Hotel Mousai Puerto Vallarta Adults Only

5.0 star property
Adults-only beachfront resort with 4 outdoor pools

Photo gallery for Hotel Mousai Puerto Vallarta Adults Only

4 outdoor pools, free pool cabanas, pool umbrellas
Property video
On the beach, white sand, sun-loungers, beach umbrellas
Couples treatment room(s), sauna, hot tub, steam room
Couples treatment room(s), sauna, hot tub, steam room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is AU$886
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390
  • Place, Garza Blanca Beach
    ‪5 min walk‬
  • Place, Playa Palmares
    ‪7 min walk‬
  • Place, Playa Esmerelda
    ‪12 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite North

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite North

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite North

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Suite North

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite North

View from room

Corner Suite North

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 127 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite North

Ultra Corner Suite North

Ultra Corner Suite North

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 127 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for The Penthouse North

The Penthouse North

The Penthouse North

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 265 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite two Double Beds North

Suite two Double Beds North

Suite two Double Beds North

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 99 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite South

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 99 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite two Double Beds South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite two Double Beds South

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Corner Suite South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Corner Suite South

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 117 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite South

Ultra Suite South

Ultra Suite South

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Corner Suite South

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite South

Master Suite South

Master Suite South

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 143 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two bedroom Master Suite South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Two bedroom Master Suite South

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 241 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Suite South Connected

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Two Suite South Connected

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 197 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Ultra Suites South Connected

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Two Ultra Suites South Connected

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 197 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Suite Two Double Beds South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Suite Two Double Beds South

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

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About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Hotel Mousai Puerto Vallarta Adults Only. You'll be 0.4 km (0.2 mi) from Garza Blanca Beach and 2.9 km (1.8 mi) from Playa Gemelas. Highlights at this beachfront resort include 9 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include access to the sauna and hot tub. The restaurant, Hiroshi - Japanese, serves Japanese cuisine and is open for dinner. The Rooftop is the resort's own rooftop bar, serving drinks along with lunch and light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and gym. 2809 square feet (261 square metres) of event facilities include meeting rooms and conference space, and other business amenities include coworking space. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a snack bar/deli. Each morning continental breakfast is served between 7:00 AM and noon. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class South Zone resort include Vallarta Zoo and Playa Mismaloya.
View more Resorts in Puerto VallartaOpens in a new window

What's nearby

  • Garza Blanca Beach - 5 min walk - 0.5 km
  • Playa Palmares - 7 min walk - 0.6 km
  • Playa Esmerelda - 12 min walk - 1.1 km
  • Punta Negra Beach - 19 min walk - 1.6 km
  • Playa Gemelas - 4 min drive - 3.5 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 40 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬2 min walk
  • ‪Vivaz Buffet - ‬4 min drive
  • ‪The Rooftop at Hotel Mousai - ‬10 min walk
  • ‪BocaDos stk - ‬7 min walk
  • ‪Amixtli - ‬3 min drive

About this property

Hotel Mousai Puerto Vallarta Adults Only

Adults-only beachfront resort with 4 outdoor pools
Some rates at Hotel Mousai Puerto Vallarta Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hotel Mousai Puerto Vallarta Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This luxury resort also offers outdoor tennis courts, a health club and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Puerto Vallarta resort.

  • 145 guestrooms or units
  • 18 levels
  • 2 buildings
  • 9 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • 2809 sq ft of conference space
  • 261 sq. m of conference space
  • Built in 2014
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Hotel Mousai Puerto Vallarta Adults Only offers 145 accommodations with outdoor private hot tubs and iPod docking stations. Rooms open to balconies. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels, DVD players and pay-per-view films. Espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and toilets with an electronic bidet.

This Puerto Vallarta resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 15 to 40 per person
  • 2 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • DAO-Contemporary Chinese
  • Hiroshi - Japanese
  • NOI - Italian Restaurant
  • The Rooftop
  • The Terrace

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Designer stores
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Paddleboard
  • Piano
  • Racquetball/squash
  • Shopping
  • Snorkelling
  • Stereo
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,809 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 40 per person
  • Airport shuttle fee: USD 130 per vehicle (return, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mousai
Mousai Hotel
Mousai Hotel Puerto Vallarta
Mousai Puerto Vallarta
Hotel Mousai Puerto Vallarta
Mousai
Hotel Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Hotel Mousai Puerto Vallarta Adults Only?

Hotel Mousai Puerto Vallarta Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mousai Puerto Vallarta Adults Only?

As of 23 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Mousai Puerto Vallarta Adults Only on 4 Jan 2026 start from AU$885.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Mousai Puerto Vallarta Adults Only?

Yep, Hotel Mousai Puerto Vallarta Adults Only has a free self car park and free valet parking.

Are there any beaches close to Hotel Mousai Puerto Vallarta Adults Only?

Yep, Hotel Mousai Puerto Vallarta Adults Only is a short 5-minute walk from Garza Blanca Beach. Fun beach activities include volleyball, snorkelling and kayaking. You can also find motor boats and boat tours.

Is there a spa on site at Hotel Mousai Puerto Vallarta Adults Only?

Yep, there is an onsite spa at Hotel Mousai Puerto Vallarta Adults Only. It has a hot tub, a steam room and a sauna.

Does Hotel Mousai Puerto Vallarta Adults Only have a pool?

Yep, and guests love it! Hotel Mousai Puerto Vallarta Adults Only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hotel Mousai Puerto Vallarta Adults Only?

Hotel Mousai Puerto Vallarta Adults Only features 2 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, premium bedding and 24-hour room service.

What makes Hotel Mousai Puerto Vallarta Adults Only a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Mousai Puerto Vallarta Adults Only.

Is Hotel Mousai Puerto Vallarta Adults Only family-friendly?

No, Hotel Mousai Puerto Vallarta Adults Only is an adults-only property.

Are there hot tubs in the rooms at Hotel Mousai Puerto Vallarta Adults Only?

Yep, all rooms come with private hot tubs.

Does Hotel Mousai Puerto Vallarta Adults Only serve breakfast?

Yep, continental brekkie is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Hotel Mousai Puerto Vallarta Adults Only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Mousai Puerto Vallarta Adults Only?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Hotel Mousai Puerto Vallarta Adults Only?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hotel Mousai Puerto Vallarta Adults Only?

No, only service animals are allowed.

Hotel Mousai Puerto Vallarta Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 825 out of 1002 reviews
Rating 8 - Good. 93 out of 1002 reviews
Rating 6 - Okay. 33 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fritze

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Jezer, American Fork

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel to stay. The infinity pool on the roof top is amazing with a drink and snacks. There are many restaurants as options to dine every night. The spa was great. I used the paddle board once and was fun. The breakfast buffet was delicious with many options for food. What we loved the most is the room. We have a hammock, hot tub, amzing view, mini bar, room service, with smart fixtures. We would like to stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vartan Artinian Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful settings
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeff

Stayed 3 nights in Sep 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything the resort had to offer. The north tower was amazing. We had the ultra corner suite and the rooms and views were amazing. The food was good. There was only a couple things we didn’t like. One being when we first got there. They were very insistent at check in to get us to go on a tour of the resort and try to get us to book a future vacation. We were there a short time and didn’t want to waste time do that but they kept trying multiple times. Another thing we disliked is that. We paid for the all inclusive but it wasn’t really all inclusive. If you wanted fancier or more premium food or alcohol. It was an extra charge. While there was still great options on the menu. Half the menu was an up charge at the restaurants. Overall it was a great time and experience. We would go back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view with lots of dinning options
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Stayed 3 nights in Sep 2025

10/10 Excellent

Forrest

Liked: Cleanliness, property conditions & facilities
Beautiful property staff needs to work on check in times to be met. Seamed to be so we had to talk to time share people
Stayed 2 nights in Aug 2025

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Henry, HOUSTON

Stayed 2 nights in Aug 2025

10/10 Excellent

luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about it
Stayed 4 nights in Aug 2025

8/10 Good

Julieta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iron burned my shorts, floor was wet and check in. Refrigerator was not cooling and no hot water. I took cold showers.
Stayed 3 nights in Aug 2025

10/10 Excellent

Blase

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit, I highly recommend!
Stayed 2 nights in Aug 2025

6/10 Okay

Stacy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Zenovia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled around the world and stayed at so many resorts and all inclusive hotels…but Hotel Mousai is definitely the all inclusive resort I’ve ever experienced. I can’t say enough about how much I love this property. The staff is excellent and will go above and beyond to make sure you’re satisfied. The resort itself is beyond exquisite!! We stayed in an Ultra Corner Suite South (King) - that over looked the ocean and the mountains. Breathtaking!!! And for all the comments you see that say the decor looks like Vegas is absolutely not true. I have been to Vegas several times and this is not even a comparison. The layouts of the rooms are so well thought ahead. They are super large with wonderful open layouts. In regards to the food… I’m a foodie and it’s hard to get me to like anyone’s menus or food. But I give them a 10/10. Every meal including their room service is amazing. My husband and I are planing to come back in the fall when they have the new additional towers up. If you’re thinking about staying at this resort…don’t think any longer. THIS WILL BE YOUR FAVORITE RESORT! If you don’t mind kids, consider Garza Blanca…which is the sister property and they are all connected. Hotel Mousai is an all adult property with north and south towers. South is the newer property.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mousai is everything it advertises online + so much more. Staff was incredibly hospitable and warm. Greta was our butler and Benna osvaldo ricardo were all amazing at helping to make our short stay unforgettable. Outstanding job Mousai- you’ve made an imprint of the beautiful puerto vallarta in our hearts for life. Can’t wait to return in November!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not walkable. Not close enough to the beach
Stayed 3 nights in Aug 2025

10/10 Excellent

Jovita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Aude C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
dear Mousai team, thank you so much for hosting us for our first time in Puerto Vallarta. This has been an exceptional holiday week we will forever remember. The hotel, garden, spa, bedroom and rooftops are absolutely gorgeous. We enjoyed our bedroom with its amazing view and ensured to use the jacuzzi daily. The room was always clean and ready whenever we came back, and the room service was perfect. The food and cocktails were beyond exceptional as well, from Italian, Japanese, Chinese and Bocado's, we have been eating at Michelin restaurants all week, and that's a huge compliment coming from us, very picky Frenchies. We were even more pleased by the level of service, kindness and empathy your team offered us, which makes really your hotel a special place. In particular, we are very thankful for our butler Ernesto, so kind and professional, and by other staffs in all your fabulous areas (Enrique, Marco, Alejandra, Pilar, Jan, Orlando, Ricardo... and so many others at the rooftop and other levels). We are already dreaming to come back and enjoy it again, but until that, please receive and share our gratitude to all your staff and wishing you all the best to your future projects! Muchas gracias! Aude & Cedric
Stayed 8 nights in Aug 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best place to stay!

The service food location everything was perfect.
Stayed 4 nights in May 2025