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Hotel Mousai Puerto Vallarta Adults Only

5.0 star property
Adults-only beachfront resort with 4 outdoor pools

Photo gallery for Hotel Mousai Puerto Vallarta Adults Only

4 outdoor pools, free pool cabanas, pool umbrellas
Kayaking
4 outdoor pools, free pool cabanas, pool umbrellas
View from room
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
The current price is AU$659
includes taxes & fees
5 May - 6 May

Explore the area

Map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390
  • Garza Blanca Beach
    ‪5 min walk‬
  • Los Arcos
  • Playa Gemelas
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪40 min drive‬

Room options

View all photos for Corner Suite North + Daily 60 Resort Credit

View from room

Corner Suite North + Daily 60 Resort Credit

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 127 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite North + Daily 75 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Suite North + Daily 75 Resort Credit

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 99 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Ultra Suites South Connected + Daily 125 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Two Ultra Suites South Connected + Daily 125 Resort Credit

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 198 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for The Penthouse North + Daily 200 Resort Credit

The Penthouse North + Daily 200 Resort Credit

The Penthouse North + Daily 200 Resort Credit

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 265 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite South + Daily 90 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Corner Suite South + Daily 90 Resort Credit

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 126 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite South + Daily 75 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Suite South + Daily 75 Resort Credit

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 99 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite two Double Beds North + Daily 50 Resort Credit

Suite two Double Beds North + Daily 50 Resort Credit

Suite two Double Beds North + Daily 50 Resort Credit

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 99 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite South + Daily 165 Resort Credit

Master Suite South + Daily 165 Resort Credit

Master Suite South + Daily 165 Resort Credit

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 142 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite South + Daily 50 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite South + Daily 50 Resort Credit

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Sea view
  • 99 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Suite South Connected + Daily 125 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Two Suite South Connected + Daily 125 Resort Credit

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Sea view
  • 198 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Corner Suite South + Daily 60 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Corner Suite South + Daily 60 Resort Credit

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 122 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite two Double Beds South + Daily 50 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite two Double Beds South + Daily 50 Resort Credit

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 99 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite North + Daily 50 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite North + Daily 50 Resort Credit

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 99 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite North + Daily 90 Resort Credit

Ultra Corner Suite North + Daily 90 Resort Credit

Ultra Corner Suite North + Daily 90 Resort Credit

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 126 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two bedroom Master Suite South + Daily 200 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Two bedroom Master Suite South + Daily 200 Resort Credit

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 241 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Suite Two Double Beds South + Daily 75 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Suite Two Double Beds South + Daily 75 Resort Credit

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

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About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Hotel Mousai Puerto Vallarta Adults Only. You'll be 0.4 km (0.2 mi) from Garza Blanca Beach and 2.9 km (1.8 mi) from Playa Gemelas. Highlights at this beachfront resort include 9 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include access to the sauna and hot tub. The restaurant, Hiroshi - Japanese, serves Japanese cuisine and is open for dinner. The Rooftop is the resort's own rooftop bar, serving drinks along with lunch and light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and gym. 2809 square feet (261 square metres) of event facilities include meeting rooms and conference space, and other business amenities include coworking space. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a snack bar/deli. Each morning continental breakfast is served between 7:00 AM and noon. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class South Zone resort include Vallarta Zoo and Playa Mismaloya.
View more Resorts in Puerto VallartaOpens in a new window

What's nearby

  • Garza Blanca Beach - 5 min walk - 0.4 km
  • Playa Palmares - 8 min walk - 0.7 km
  • Playa Gemelas - 5 min drive - 2.9 km
  • Playa Mismaloya - 8 min drive - 4.4 km
  • Malecon - 8 min drive - 8.4 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 40 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬2 min walk
  • ‪BocaDos STK - ‬7 min walk
  • ‪Noi - ‬9 min walk
  • ‪Hiroshi - ‬7 min walk
  • ‪Aquazul Beach Bar & Lounge - ‬4 min walk

About this property

Hotel Mousai Puerto Vallarta Adults Only

Adults-only beachfront resort with 4 outdoor pools
Some rates at Hotel Mousai Puerto Vallarta Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hotel Mousai Puerto Vallarta Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This luxury resort also offers outdoor tennis courts, a health club and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Puerto Vallarta resort.

  • 145 guestrooms or units
  • 18 levels
  • 2 buildings
  • 9 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • 2809 sq ft of conference space
  • 261 sq. m of conference space
  • Built in 2014
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Hotel Mousai Puerto Vallarta Adults Only offers 145 accommodations with outdoor private hot tubs and iPod docking stations. Rooms open to balconies. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels, DVD players and pay-per-view films. Espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and toilets with an electronic bidet.

This Puerto Vallarta resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 15 to 40 per person
  • 2 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • DAO-Contemporary Chinese
  • Hiroshi - Japanese
  • NOI - Italian Restaurant
  • The Rooftop
  • The Terrace

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Designer stores
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Paddleboard
  • Piano
  • Racquetball/squash
  • Shopping
  • Snorkelling
  • Stereo
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,809 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 40 per person
  • Airport shuttle fee: USD 130 per vehicle (return, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mousai
Mousai Hotel
Mousai Hotel Puerto Vallarta
Mousai Puerto Vallarta
Hotel Mousai Puerto Vallarta
Mousai
Hotel Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Hotel Mousai Puerto Vallarta Adults Only?

Hotel Mousai Puerto Vallarta Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mousai Puerto Vallarta Adults Only?

As of 4 May 2025, prices found for a 1-night stay for 2 adults at Hotel Mousai Puerto Vallarta Adults Only on 5 May 2025 start from AU$659.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Mousai Puerto Vallarta Adults Only?

Yep, Hotel Mousai Puerto Vallarta Adults Only has a free self car park and free valet parking.

Are there any beaches close to Hotel Mousai Puerto Vallarta Adults Only?

Yep, Hotel Mousai Puerto Vallarta Adults Only is a short 5-minute walk from Garza Blanca Beach. Fun beach activities include volleyball, snorkelling and kayaking. You can also find motor boats and boat tours.

Is there a spa on site at Hotel Mousai Puerto Vallarta Adults Only?

Yep, there is an onsite spa at Hotel Mousai Puerto Vallarta Adults Only. It has a hot tub, a steam room and a sauna.

Does Hotel Mousai Puerto Vallarta Adults Only have a pool?

Yep, and guests love it! Hotel Mousai Puerto Vallarta Adults Only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hotel Mousai Puerto Vallarta Adults Only?

Hotel Mousai Puerto Vallarta Adults Only features 2 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, premium bedding and 24-hour room service.

What makes Hotel Mousai Puerto Vallarta Adults Only a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Mousai Puerto Vallarta Adults Only.

Is Hotel Mousai Puerto Vallarta Adults Only family-friendly?

No, Hotel Mousai Puerto Vallarta Adults Only is an adults-only property.

Are there hot tubs in the rooms at Hotel Mousai Puerto Vallarta Adults Only?

Yep, all rooms come with private hot tubs.

Does Hotel Mousai Puerto Vallarta Adults Only serve breakfast?

Yep, continental brekkie is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Hotel Mousai Puerto Vallarta Adults Only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Mousai Puerto Vallarta Adults Only?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Hotel Mousai Puerto Vallarta Adults Only?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hotel Mousai Puerto Vallarta Adults Only?

No, only service animals are allowed.

Hotel Mousai Puerto Vallarta Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 937 reviews
Rating 8 - Good. 93 out of 937 reviews
Rating 6 - Okay. 31 out of 937 reviews
Rating 4 - Poor. 21 out of 937 reviews
Rating 2 - Terrible. 26 out of 937 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by the far best adults only vacation we’ve ever been on. The staff was INCREDIBLE, the food and drink options were amazing, and the view- it can’t be beat. The heated toilet seats were something I wasn’t prepared for and we are obsessed. The trolleys were great to get from the towers to the lower levels. Our butler, Lilith was amazing. Luis at the bar was great with his mixology class. Antonio at the south tower rooftop bar was friendly and attentive. Eduardo at dao was kind and friendly. Bocados was not my favorite of the restaurants, but it does have a wonderful view. We will absolutely be staying here again annually. Highly highly reccomend!
Stayed 3 nights in Jan 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just finished a five day stay. I have to say this is a high end resort. We had a fabulous time.
Stayed 4 nights in Jan 2025

10/10 Excellent

Richard

Stayed 7 nights in Jan 2025

10/10 Excellent

Julianne Kristine Johnson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

2/10 Terrible

Ivetta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the worst experience I had ever had.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive. Food was great, there wasn’t anything that we didnt enjoy. Would highly recommend staying here, beautiful view from our room facing the Beach.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sepand, Foster City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Gayane

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sorphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeff

Stayed 3 nights in Jan 2025

10/10 Excellent

Yamekia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with views that will leave you in awe! Staff was always helpful and polite. Will definitely return in the future.
Stayed 3 nights in Jan 2025

6/10 Okay

NICOLE MICHELLE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice. My biggest issue was with the room service. There was always an issue with the ordering system. Several times we would order and items was left off the order. By the time they bring the replacement item the meal was cold.
Stayed 5 nights in Nov 2024

10/10 Excellent

Carlos Joel

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jan 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Joanne

La vue est remarquable. Le jacuzzi sur le balcon est un plus. La nourriture excellente. Il semblait manquer de personnel à la réception par contre.
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved EVERYTHING about this place!! But most of all the customer service was 100/10! I’m already looking into going back. It was PERFECT
Stayed 6 nights in Dec 2024

10/10 Excellent

Selena, conway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort with incredible staff. Food is best I had had at an all inclusive resort.
Stayed 4 nights in Dec 2024

8/10 Good

Jason, Bentonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort and staff were amazing. The only issue we had was paying for the North tower, but they were out of rooms so we were put in the South tower. I can’t say enough about how friendly the staff was. The rooftop pool was very relaxing. The restaurants and room service were also really good. It takes a little bit to get used to always having to “tab” out when eating and drinking, even with the all inclusive package. It was a very quiet resort compared to others we visited in PV.
Stayed 7 nights in Dec 2024

4/10 Poor

Rick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They sell you an all inclusive package and then spend YOUR VACATION upselling you on everything. It is exhausting.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning. Rooftop pool is jaw-dropping. Can’t wait to return to this incredible property.
Stayed 9 nights in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Most Amazing place, excellent staff, best food!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely The Best Ever..!

Elegant Hotel…technical updates were the BEST..!
Stayed 1 night in Nov 2024

8/10 Good

Athinela

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a great time at Hotel Mousai North Tower. All staff was very attentive and provided great customer service. Noi & Dao were the best restaurants on site. Steakhouse & Hiroshi have room for improvements.
Stayed 5 nights in Dec 2024

8/10 Good

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd visit, and will return. The staff is just great but we did have two issues during our stay. We arrived at 3 pm and our room wasnot ready. Secondly, there was not sufficient hot water on our 4th day. I know these are small things but they are irksome.
Stayed 6 nights in Dec 2024