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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Adults-only beachfront property with outdoor pool

Where to?

Dates

December 2025

January 2026

Minibar, in-room safe, desk, laptop workspace

Outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Pet-friendly

includes taxes & fees

22 Dec - 23 Dec

Explore the area

Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580

Place, Petempich Bay
‪3 min walk‬
Place, Arrecife de Puerto Morelos National Park
‪3 min walk‬
Place, Puerto Morelos Beach
‪13 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪41 min drive‬

Room options

Preferred Club Junior Suite Tropical View King

Exceptional

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Bathrobes

Private bathroom

Designer toiletries

Hairdryer

Eco-friendly cleaning supplies

50 sq m
Sleeps 2
1 King Bed

Preferred Club Junior Suite Ocean View King

Exceptional

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Bathrobes

Private bathroom

Designer toiletries

Hairdryer

Eco-friendly cleaning supplies

50 sq m
Partial ocean view
Sleeps 2
1 King Bed

Preferred Club Junior Suite Ocean View Double

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Bathrobes

Private bathroom

Designer toiletries

Hairdryer

Eco-friendly cleaning supplies

50 sq m
Partial ocean view
Sleeps 3
1 Double Bed

Preferred Club Junior Suite Swimout Tropical View King

Good

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Bathrobes

Private bathroom

Designer toiletries

Hairdryer

Eco-friendly cleaning supplies

50 sq m
Partial ocean view
Sleeps 2
1 King Bed

Preferred Club Junior Suite Swimout Tropical View Double

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Bathrobes

Private bathroom

Designer toiletries

Hairdryer

Eco-friendly cleaning supplies

50 sq m
Partial sea view
Sleeps 3
1 Double Bed

Preferred Club Junior Suite Ocean Front King

Very good

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Bathrobes

Private bathroom

Designer toiletries

Hairdryer

Eco-friendly cleaning supplies

50 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Junior Suite Ocean Front Double

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Bathrobes

Private bathroom

Designer toiletries

Hairdryer

Eco-friendly cleaning supplies

50 sq m
Ocean view
Sleeps 3
1 Double Bed

Preferred Club Junior Suite Swimout Ocean Front King

Exceptional

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Bathrobes

Private bathroom

Designer toiletries

Hairdryer

Eco-friendly cleaning supplies

50 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Master Suite Ocean View King

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Bathrobes

Private bathroom

Designer toiletries

Hairdryer

Eco-friendly cleaning supplies

100 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Junior Suite Swimout Ocean Front Double

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Bathrobes

Private bathroom

Designer toiletries

Hairdryer

Eco-friendly cleaning supplies

50 sq m
Ocean view
Sleeps 3
1 Double Bed

Preferred Club Master Suite Swim Out Tropical View King

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Bathrobes

Private bathroom

Designer toiletries

Hairdryer

Eco-friendly cleaning supplies

100 sq m
Partial ocean view
Sleeps 2
1 King Bed

Preferred Club Master Suite Ocean Front King

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Bathrobes

Private bathroom

Designer toiletries

Hairdryer

Eco-friendly cleaning supplies

100 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Master Suite Swim Out Ocean Front King

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Bathrobes

Private bathroom

Designer toiletries

Hairdryer

Eco-friendly cleaning supplies

100 sq m
Ocean view
Sleeps 2
1 King Bed

Suite Junior with Sea View

50 sq m
Sea view
Sleeps 3

Suite Junior with Sea View

50 sq m
Sea view
Sleeps 3

Suite Junior with Sea View

50 sq m
Sea view
Sleeps 3

Suite Junior with Garden View

50 sq m
Sleeps 3

Suite Junior with Sea View

50 sq m
Sea view
Sleeps 2

Suite Junior with Partial Sea View

50 sq m
Partial sea view
Sleeps 2

Suite Junior with Sea View

50 sq m
Sea view
Sleeps 2

Suite Junior with Garden View

50 sq m
Sleeps 2

Suite Junior with Garden View

50 sq m
Sleeps 2

Suite Master with Sea View

100 sq m
Sea view
Sleeps 2

Suite Master with Partial Sea View

100 sq m
Partial sea view
Sleeps 2

Suite Master with Sea View

100 sq m
Sea view
Sleeps 2

Suite Master with Garden View

100 sq m
Sleeps 2

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive. Within steps you'll find Arrecife de Puerto Morelos National Park and Petempich Bay. Highlights at this all-inclusive property include a full-service spa, a private beach and a restaurant. .A relaxing visit to Relax Spa By Pevonia can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The property's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, gym, Hot tub and pool loungers. 8933 square feet (830 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free cooked-to-order breakfast is offered between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Attractions within a 20-minute drive of this 5-property class Puerto Morelos property include Moon Palace Golf Club and Puerto Morelos Beach.

What's nearby

Petempich Bay - 3 min walk - 0.3 km
Arrecife de Puerto Morelos National Park - 3 min walk - 0.3 km
Puerto Morelos Beach - 13 min drive - 5.7 km
Ojo de Agua Beach - 16 min drive - 8.5 km
Puerto Morelos Town Square - 17 min drive - 8.9 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

‪Preferred Club Bar - ‬1 min walk
‪Le Chique - ‬7 min drive
‪Vivace - ‬7 min drive
‪Miyako - ‬19 min drive
‪Salted Rim - ‬7 min walk

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Adults-only beachfront property with outdoor pool

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive such as an outdoor pool and a hot tub.

Free breakfast is served daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a fitness centre, a garden and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

164 guestrooms or units

4 levels

3 buildings

8933 sq ft of conference space

830 sq. m of conference space

Built in 2016

Cooked-to-order breakfast (free)

Deli

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Pool or billiards table

Corner/local shop

Terrace

Garden

Beauty salon

Lift

Smoking in designated areas

Water dispenser

Bar or lounge

Bar on the beach

Coffee shop

Dining venue

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers 164 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Similar properties

On private beach
Pool
Hot tub
All-inclusive

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free uncovered valet parking on site

Food and drink

Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
A bar/lounge
A beach bar
A coffee shop/cafe
A restaurant
Couples/private dining
Snack bar/deli

Things to do

Billiards/pool table
Fitness classes
Full-service spa
Gym
Hot tub
Outdoor pool
Wine tasting room
Winery release events

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance

Business services

4 meeting rooms
Business centre
Computer station
Conference centre (8,933 square foot of space)

Outdoors

Beach towels
Garden
On a private beach
Outdoor entertainment area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages

Accessibility

Lift

3 buildings
4 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2016
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Mediterranean architecture
Mosquito nets
No plastic coffee stirrers
No plastic drinking straws
Reusable cups
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Espresso maker
Free bottled water
Minibar

Air conditioning
Cleaning products are eco-friendly
Desk
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Mobile key entry
Phone
Safe
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 65 per pet, per night
Only dogs are allowed
Maximum 1 (weight limit: 22 lb per pet)
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 65 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

Property Registration Number BVM1711087E9

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive on 22 Dec 2025 start from AU$711.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yep, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive has a free self car park and free valet parking.

Are there any beaches close to Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yep, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is a short 1-minute walk from Petempich Bay. Fun beach activities include snorkelling.

Is there a spa on site at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yep, Relax Spa By Pevonia is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive have a pool?

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive features a private beach, a full-service spa and an outdoor pool. All guestrooms come with 24-hour room service and espresso makers.

Is Secrets Riviera Cancún All Preferred - Adults Only - All inclusive family-friendly?

No, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is an adults-only property.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive serve breakfast?

Yep, complimentary cooked-to-order breakfast is available daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

No, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Dogs are welcome at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Lawrence

Travelled with partner

30 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort

Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Travelled with partner

29 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Been to a decent amount of all inclusives and this one was my favorite! Quality food and decent drink especially on the secrets side. The only flaw was the beach but it seems to be more of a cancun problem vs this hotel…. I would recommend this place and will most likely be back

Stayed 4 nights in Aug 2025

10/10 Excellent

Leah Rosario

Travelled with partner

27 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our trip and appreciated that the staff made us feel special by celebrating our one year anniversary with us. We really appreciated the service from Urbano, Daniel and Luis! We also really loved the entertainment on the property such as shows, concerts and silent discos.

Stayed 7 nights in Aug 2025

10/10 Excellent

Richard

Travelled with partner

24 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service is always excellent at Secrets

Stayed 5 nights in May 2025

4/10 Poor

Scott Edward

Travelled with family

24 Aug 2025

Liked: Staff & service

Disliked: Amenities

Saw some reviews that said this was the lower end of secrets resorts, and it lived up to that. Menu is subpar, the food is resort food, bland, not exciting at all. Room service menu just sucked! Very limited items and never changes. Biggest complaint was the noise, every night the same thing drunks yelling and screaming till 2-3 in the morning. Then someone decided to use a hammer drill at 3 in the morning for a few nights. Stayed on the Secrets side in a swim out suite, never expected to get 2-3 hours of sleep a night when we went to relax. Will never go back to this location ever. This place was like a carnival cruise! This was our 5th stay at a secrets resort because we loved the others. This one is not for those that want to rest and relax.

Stayed 7 nights in Aug 2025

10/10 Excellent

Kaitlyn

23 Aug 2025

Stayed 7 nights in Aug 2025

10/10 Excellent

Kaitlyn

Travelled with family

23 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property and amazing staff. By far the best service and food on an adults only all inclusive that I have had yet! Definitely recommend and hope to return asap!

Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Travelled with partner

20 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I took my wife here for our anniversary/her birthday trip and it was our first experience at an all inclusive. TL;DR This place is a DREAM! The resort has amazing layout and has something for everyone based on what your taste is. It was a perfect fit for us because we’re folks who enjoy the peace and quiet but like having the option of going to the party. The Swimout Oceanview Junior Suite and (and the master suite) are absolutely worth it as they always seem to remain a nice cool temperature. That way you can retreat to them if the larger pools get too crowded or too warm in the Mexico heat, Most of all the service above what truly makes this place feel like your own personal heaven. They make sure to remember your name and always treat you like family if you treat them well. A special shoutout to Nidel, Luis, Jacob, Roger, and Brian for their excellence service and making us feel like we never wanted to leave. I see a lot of folks complain about the beach and I can understand because other resorts have those turquoise blue waters you look for in your vacation spot but it turned out that this year was a terrible year for sargassum (look it up and get familiar with it. You’ll be upset if your beach vacation is ruined by it) and Secrets has a barrier to protect its beaches from it. It’s not a perfect solution as some still gets through but it’s nothing compared to what has slammed other resorts in the area, and it’s well maintained. Enjoy your stay! We sure did!

The view from the swim-up pool outside of the oceanfront rooms

Stayed 5 nights in Aug 2025

8/10 Good

Jerod

20 Aug 2025

Stayed 5 nights in Aug 2025

10/10 Excellent

Cameron

Travelled with partner

18 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort was great! Cruz, Spicy Luis, brown sugar, Danny boy, and Luis in the preferred lounge made our stay everything we hoped and dreamed.

Stayed 4 nights in Aug 2025

10/10 Excellent

Macie

17 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 stay in August

The resort was beautiful! Its about a 20 minute ride from the Cancun airport which isnt bad but its secluded! So if your looking be near clubs i wouldnt recommend! The rooms are amazing showers in the middle of the room and jacuzzi tubs on the balconys! The food was okay! Drinks amazing and the service! They also offer swim out rooms! The hibachi restaurant was the best, but thats the only restaurant you have to make reservations for! All in all definitely a 10/10 stay! And you have access to the breathless resort as well so 3 different pool options with swim up bars and a dj!

Stayed 3 nights in Aug 2025

10/10 Excellent

Caleb

Travelled with partner

16 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great food, service, and vibes. Can’t complain. Louis at the preferred club bar was the best bartender ever. I’d go back.

Stayed 4 nights in Aug 2025

10/10 Excellent

Ryan Francis

16 Aug 2025

Stayed 5 nights in Aug 2025

10/10 Excellent

Vanessa

Travelled with family

12 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food and place and rooms are 10/10

Stayed 4 nights in Jul 2025

10/10 Excellent

TURA

Travelled with partner

12 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort is very nice if you're looking for some relaxation... the hydrotherapy experience was AMAZING and the swim out suite was EVERYTHING.

Stayed 3 nights in Aug 2025

6/10 Okay

Lionel

11 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2025

10/10 Excellent

Rene Man Lok, Toronto

Travelled with group

10 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I recently stayed at The Secret Hotel, and it lived up to the high standards I’ve come to expect from this international chain. The quality of service and food was consistently excellent throughout my stay. The bedding was incredibly comfortable, ensuring a restful sleep every night. The food was delicious and well-prepared, offering a variety of options to suit different tastes. What truly stood out was the staff — proactive, attentive, and genuinely friendly, making me feel welcomed from the moment I arrived. I would happily return and recommend this hotel to anyone seeking a comfortable and well-serviced stay.

Pool that’s available to guests staying at the Secret only

Stayed 4 nights in Aug 2025

10/10 Excellent

John

Travelled with partner

9 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort as a whole was amazing. The only thing I wish was a little better was the information at check in. There’s a few things that were included in our reservation that we never knew about and never did. We found out on our trip home

Stayed 4 nights in Aug 2025

8/10 Good

John

8 Aug 2025

Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth, strongsville

Travelled with family

7 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved every minute! There was a little bit of high pressure bait/switch at check in to “visit” another sister property & go home & tell all our friends & family how great it was -but we heard it was selling a travel club membership & would take almost all day - not sure if that’s true-but didn’t like that so we canceled & were made to feel like it was kind of taking away “someone’s brownie points”…

Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

7 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2025

10/10 Excellent

Cynthia

Travelled with partner

6 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love all the food options… love the room, it was really spacious!!! The people working there goes all the way to make you happy… Would definitely recommend!!!

Stayed 3 nights in Jul 2025

10/10 Excellent

Patrisa

Travelled with partner

6 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was wonderful. I felt it just needed better buffet options for an all inclusive

Stayed 3 nights in Aug 2025

8/10 Good

Charlene

4 Aug 2025

Stayed 4 nights in Jul 2025

10/10 Excellent

Alexandra

2 Aug 2025

Stayed 4 nights in Jul 2025

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

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Reviews

Popular amenities

Explore the area

Room options

View all photos for Preferred Club Junior Suite Tropical View King

Preferred Club Junior Suite Tropical View King

Highlights

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Preferred Club Junior Suite Ocean View King

Highlights

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Preferred Club Junior Suite Ocean View Double

Highlights

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Preferred Club Junior Suite Swimout Tropical View King

Highlights

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Preferred Club Junior Suite Swimout Tropical View Double

Highlights

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King

Highlights

View all photos for Preferred Club Junior Suite Ocean Front Double

Preferred Club Junior Suite Ocean Front Double

Highlights

View all photos for Preferred Club Junior Suite Swimout Ocean Front King

Preferred Club Junior Suite Swimout Ocean Front King

Highlights

View all photos for Preferred Club Master Suite Ocean View King

Preferred Club Master Suite Ocean View King

Highlights

View all photos for Preferred Club Junior Suite Swimout Ocean Front Double

Preferred Club Junior Suite Swimout Ocean Front Double

Highlights

View all photos for Preferred Club Master Suite Swim Out Tropical View King

Preferred Club Master Suite Swim Out Tropical View King

Highlights

View all photos for Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King

Highlights

View all photos for Preferred Club Master Suite Swim Out Ocean Front King

Preferred Club Master Suite Swim Out Ocean Front King

Highlights

View all photos for Suite Junior with Sea View

Suite Junior with Sea View

View all photos for Suite Junior with Sea View

Suite Junior with Sea View

View all photos for Suite Junior with Sea View

Suite Junior with Sea View

View all photos for Suite Junior with Garden View

Suite Junior with Garden View

View all photos for Suite Junior with Sea View

Suite Junior with Sea View

View all photos for Suite Junior with Partial Sea View

Suite Junior with Partial Sea View

View all photos for Suite Junior with Sea View

Suite Junior with Sea View

View all photos for Suite Junior with Garden View

Suite Junior with Garden View

View all photos for Suite Junior with Garden View

Suite Junior with Garden View

View all photos for Suite Master with Sea View

Suite Master with Sea View

View all photos for Suite Master with Partial Sea View

Suite Master with Partial Sea View

View all photos for Suite Master with Sea View

Suite Master with Sea View

View all photos for Suite Master with Garden View

Suite Master with Garden View

About the area

Puerto Morelos

What's nearby

Getting around

Restaurants

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Similar properties

Excellence Riviera Cancun - Adults Only All Inclusive