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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Adults-only beachfront property with outdoor pool

Where to?

Dates

February 2026

March 2026

Outdoor pool, pool umbrellas, pool loungers

Minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Excellent

Popular amenities

On private beach
Spa pool

includes taxes & fees

16 Feb - 17 Feb

Explore the area

Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580

Place, Petempich Bay
‪3 min walk‬
Place, Arrecife de Puerto Morelos National Park
‪3 min walk‬
Place, Puerto Morelos Beach
‪13 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪41 min drive‬

Room options

Preferred Club Junior Suite Tropical View King

Exceptional

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Designer toiletries

Hairdryer

Private bathroom

Bathrobes

Free bottled water

50 sq m
Sleeps 2
1 King Bed
Garden view

Preferred Club Junior Suite Ocean View King

Exceptional

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Designer toiletries

Hairdryer

Private bathroom

Bathrobes

Free bottled water

50 sq m
Sleeps 2
1 King Bed
Partial ocean view

Preferred Club Junior Suite Ocean View Double

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Designer toiletries

Hairdryer

Private bathroom

Bathrobes

Free bottled water

50 sq m
Sleeps 3
1 Double Bed
Partial ocean view

Preferred Club Junior Suite Swimout Tropical View King

Good

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Designer toiletries

Hairdryer

Private bathroom

Bathrobes

Free bottled water

50 sq m
Sleeps 2
1 King Bed
Partial ocean view

Preferred Club Junior Suite Swimout Tropical View Double

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Designer toiletries

Hairdryer

Private bathroom

Bathrobes

Free bottled water

50 sq m
Sleeps 3
1 Double Bed
Partial sea view

Preferred Club Junior Suite Ocean Front King

Very good

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Designer toiletries

Hairdryer

Private bathroom

Bathrobes

Free bottled water

50 sq m
Sleeps 2
1 King Bed
Ocean view

Preferred Club Junior Suite Ocean Front Double

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Designer toiletries

Hairdryer

Private bathroom

Bathrobes

Free bottled water

50 sq m
Sleeps 3
1 Double Bed
Ocean view

Preferred Club Junior Suite Swimout Ocean Front King

Exceptional

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Designer toiletries

Hairdryer

Private bathroom

Bathrobes

Free bottled water

50 sq m
Sleeps 2
1 King Bed
Ocean view

Preferred Club Master Suite Ocean View King

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Designer toiletries

Hairdryer

Private bathroom

Bathrobes

Free bottled water

100 sq m
Sleeps 2
1 King Bed
Ocean view

Preferred Club Junior Suite Swimout Ocean Front Double

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Designer toiletries

Hairdryer

Private bathroom

Bathrobes

Free bottled water

50 sq m
Sleeps 3
1 Double Bed
Ocean view

Preferred Club Master Suite Swim Out Tropical View King

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Designer toiletries

Hairdryer

Private bathroom

Bathrobes

Free bottled water

100 sq m
Sleeps 2
1 King Bed
Partial ocean view

Preferred Club Master Suite Ocean Front King

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Designer toiletries

Hairdryer

Private bathroom

Bathrobes

Free bottled water

100 sq m
Sleeps 2
1 King Bed
Ocean view

Preferred Club Master Suite Swim Out Ocean Front King

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Designer toiletries

Hairdryer

Private bathroom

Bathrobes

Free bottled water

100 sq m
Sleeps 2
1 King Bed
Ocean view

Suite Junior with Sea View

50 sq m
Sleeps 3
Sea view

Suite Junior with Sea View

50 sq m
Sleeps 3
Sea view

Suite Junior with Sea View

50 sq m
Sleeps 3
Sea view

Suite Junior with Garden View

50 sq m
Sleeps 3
Garden view

Suite Junior with Sea View

50 sq m
Sleeps 2
Sea view

Suite Junior with Partial Sea View

50 sq m
Sleeps 2
Partial sea view

Suite Junior with Sea View

50 sq m
Sleeps 2
Sea view

Suite Junior with Garden View

50 sq m
Sleeps 2
Garden view

Suite Junior with Garden View

50 sq m
Sleeps 2
Garden view

Suite Master with Sea View

100 sq m
Sleeps 2
Sea view

Suite Master with Partial Sea View

100 sq m
Sleeps 2
Partial sea view

Suite Master with Sea View

100 sq m
Sleeps 2
Sea view

Suite Master with Garden View

100 sq m
Sleeps 2
Garden view

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive. Within steps you'll find Arrecife de Puerto Morelos National Park and Petempich Bay. Highlights at this all-inclusive property include a full-service spa, a private beach and a restaurant. .A relaxing visit to Relax Spa By Pevonia can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The property's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, gym, Hot tub and pool loungers. 8933 square feet (830 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free cooked-to-order breakfast is offered between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Attractions within a 20-minute drive of this 5-property class Puerto Morelos property include Moon Palace Golf Club and Puerto Morelos Beach.

What's nearby

Petempich Bay - 3 min walk - 0.3 km
Arrecife de Puerto Morelos National Park - 3 min walk - 0.3 km
Puerto Morelos Beach - 13 min drive - 5.7 km
Ojo de Agua Beach - 16 min drive - 8.5 km
Puerto Morelos Town Square - 18 min drive - 8.9 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

‪Le Chique - ‬7 min drive
‪Preferred Club Bar - ‬1 min walk
‪Frank & Lola's Italian Trattoria - ‬7 min walk
‪Miyako - ‬19 min drive
‪Spoon - ‬1 min walk

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Adults-only beachfront property with outdoor pool

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive such as an outdoor pool and a hot tub.

Free breakfast is served daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a fitness centre, a garden and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

164 guestrooms or units

4 levels

3 buildings

8933 sq ft of conference space

830 sq. m of conference space

Built in 2016

Cooked-to-order breakfast (free)

Deli

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Pool or billiards table

Corner/local shop

Terrace

Garden

Beauty salon

Lift

Smoking in designated areas

Water dispenser

Bar or lounge

Bar on the beach

Coffee shop

Dining venue

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers 164 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Similar properties

On private beach
Pool
Spa pool
All-inclusive

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free uncovered valet parking on site
Limited on-site valet and self parking

Food and drink

Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
A bar/lounge
A beach bar
A coffee shop/cafe
A restaurant
Couples/private dining
Snack bar/deli

Things to do

Billiards/pool table
Fitness classes
Full-service spa
Gym
Hot tub
Outdoor pool
Wine tasting room
Winery release events

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance

Business services

4 meeting rooms
Business centre
Computer station
Conference centre (8,933 square foot of space)

Outdoors

Beach towels
Garden
On a private beach
Outdoor entertainment area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages

Accessibility

Lift

3 buildings
4 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2016
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Mediterranean architecture
Mosquito nets
No plastic coffee stirrers
No plastic drinking straws
Reusable cups
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Espresso maker
Free bottled water
Minibar

Air conditioning
Cleaning products are eco-friendly
Desk
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Mobile key entry
Phone
Safe
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 65 per pet, per night
Only dogs are allowed
Maximum 1 (weight limit: 22 lb per pet)
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 65 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

Property Registration Number BVM1711087E9

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

As of 25 Jan 2026, prices found for a 1-night stay for 2 adults at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive on 16 Feb 2026 start from AU$696.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yep, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive has a free self car park and free valet parking.

Are there any beaches close to Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yep, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is a short 1-minute walk from Petempich Bay. Fun beach activities include snorkelling.

Is there a spa on site at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yep, Relax Spa By Pevonia is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive have a pool?

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive features a private beach, a full-service spa and an outdoor pool. All guestrooms come with 24-hour room service and espresso makers.

Is Secrets Riviera Cancún All Preferred - Adults Only - All inclusive family-friendly?

No, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is an adults-only property.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive serve breakfast?

Yep, complimentary cooked-to-order breakfast is available daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

No, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Dogs are welcome at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

10/10 Excellent

Jackie

14 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2025

8/10 Good

Deja

4 Oct 2025

Stayed 3 nights in Sep 2025

2/10 Terrible

Brett

3 Oct 2025

Disliked: Cleanliness

Stayed 7 nights in Sep 2025

10/10 Excellent

Kathleen

3 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Sep 2025

10/10 Excellent

David

3 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was amazing

Stayed 2 nights in Sep 2025

8/10 Good

Timika, Capitol Heights

Travelled with partner

2 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I stayed at Secrets Riviera Cancún All Preferred - Adults Only - All Inclusive, and overall, it was a wonderful experience. The resort itself is beautiful and very well maintained. I loved the different vibes of the pools — we started at the quiet pool, ended up at the lively pool on Saturday during the all-day party (SO much fun), and then enjoyed the middle pool on Sunday for the football games. The food was decent, though I’ll admit we didn’t fully explore all of the dining options available. Our room was romantic and comfortable — I never wanted to get out of the shower! We also had a hot tub on our balcony, which unfortunately we didn’t get a chance to use because we spent most of our time relaxing at the pools. We also took full advantage of the spa, which was an excellent experience. The only real negative of our trip was the “resort tour” they promote. It’s positioned as a quick, no-obligation, two-hour experience where you get to see one of their new properties and receive resort credits. Since it was a rainy day, we figured why not. The property we visited, Secrets Moxché, was stunning and honestly blew me away. But the experience quickly shifted into a hard sales pitch. Despite making it clear we weren’t interested in purchasing, we were passed from one rep to another, each offering new “deals.” What was supposed to be two hours dragged into nearly five. By the end, our sales rep became extremely rude and even accused my husband of lying about our

Stayed 4 nights in Sep 2025

10/10 Excellent

Waylon

2 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

First couple hrs

Stayed 5 nights in Sep 2025

10/10 Excellent

Quanika

Travelled with partner

2 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed in a swim out that was nice and spacious. It was located by a bar so the waiters would bring drinks. This resort is close to Breathless so you have access to their restaurants which gives plenty of options to choose from. The walking distance is decent. There were things going on each day. There’s also a nightclub. I would definitely recommend this resort.

Stayed 5 nights in Jun 2025

10/10 Excellent

Sahand

Travelled with partner

25 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and helpful staff. Great parties and entertainment all day long.

Stayed 5 nights in Sep 2025

10/10 Excellent

Adrian

Travelled with partner

25 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was amazing, staff went above and beyond every single day made me feel right at home.

Stayed 4 nights in Sep 2025

10/10 Excellent

Mario

Travelled with family

25 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had great experience here, no complaints.

Stayed 5 nights in Sep 2025

6/10 Okay

Kerri

24 Sept 2025

Liked: Cleanliness, staff & service

Not a lot of options for dining. The breathless had good restaurants but not good service.

Stayed 4 nights in Sep 2025

10/10 Excellent

Jaritza

Travelled with group

23 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Safe, clean, luxurious, not booking anywhere thats not Hyatt Secrets

Stayed 3 nights in Jun 2025

10/10 Excellent

Paulina

Travelled with partner

23 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All staff was attentive at the restaurants and pool/bar !

Stayed 5 nights in Sep 2025

8/10 Good

Christina Niema

23 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We love this resort. Food was good. Super nice atmosphere. The room was extremely nice. But will say the drinks were water down a lot most of the time you can tell there was no alcohol in them even when we asked. Also the resort doesn’t really have 14 full restaurants it was more like 6 full ones. The buffet wasn’t really to good. Resort isn’t really as open as expected but still really really nice! Looking forward to coming back!

Stayed 5 nights in Aug 2025

10/10 Excellent

Tressica Nicole

Travelled with partner

23 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice resort

Stayed 4 nights in Sep 2025

10/10 Excellent

Vandarae

Travelled with partner

23 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Customer service was great.

Stayed 3 nights in Aug 2025

10/10 Excellent

Laci Lalynn

Travelled with partner

22 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall great stay!

Stayed 4 nights in Sep 2025

6/10 Okay

Anthony

Travelled with group

20 Sept 2025

Disliked: Amenities

Most of the Restaurants were closed most Days. Food was edible but note to write home about.

Stayed 4 nights in Sep 2025

10/10 Excellent

Devon

19 Sept 2025

Stayed 2 nights in Sep 2025

10/10 Excellent

Heaven

18 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2025

6/10 Okay

Cristina, washington

18 Sept 2025

Liked: Cleanliness, staff & service

Although the staff was very friendly, the resort was lacking. I've stayed at other Secrets locations & this was definitely not 5 star. It was more like 3.5. The food (even with plenty restaurants) was lacking flavor in my opinion. Even with Preferred Club, only the alcohol options were better. It took 2 hours to get into my room, onlly after the 2 hours did they change my room. I wouldn't recommend if you've traveled and enjoy 5 star privileges, this is not that.

Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

17 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was perfect

Stayed 5 nights in Sep 2025

6/10 Okay

Tanya

Travelled with group

15 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

This property was beautiful but the preferred club lounge had no top shelf liquor. The Xhale lounge did not either. And when they did have one bottle of a top shelf liquor they hid it. You would pretty much have to ask and they would say they didn’t have any. Absolut and Bacardi aren’t top shelf. But they would market/sell Don Julio and Patron for bottle service in their clubs. Breathless Cancun Soul was not like this. It was so much better with actual top shelf liquor.

Stayed 3 nights in Sep 2025

2/10 Terrible

Emma

15 Sept 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 8 nights in Aug 2025

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

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Preferred Club Junior Suite Tropical View King

Highlights

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Preferred Club Junior Suite Ocean View King

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Preferred Club Junior Suite Ocean View Double

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Preferred Club Junior Suite Swimout Tropical View King

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Preferred Club Junior Suite Swimout Tropical View Double

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Preferred Club Junior Suite Ocean Front King

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Preferred Club Junior Suite Ocean Front Double

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Preferred Club Junior Suite Swimout Ocean Front King

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Preferred Club Master Suite Ocean View King

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Preferred Club Junior Suite Swimout Ocean Front Double

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Preferred Club Master Suite Swim Out Tropical View King

Highlights

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Preferred Club Master Suite Ocean Front King

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Preferred Club Master Suite Swim Out Ocean Front King

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Suite Junior with Sea View

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Suite Junior with Sea View

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Suite Junior with Sea View

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Suite Junior with Garden View

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Suite Junior with Sea View

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Suite Junior with Partial Sea View

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Suite Junior with Sea View

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Suite Junior with Garden View

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Suite Junior with Garden View

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Suite Master with Sea View

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Suite Master with Partial Sea View

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Suite Master with Sea View

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Suite Master with Garden View

About the area

Puerto Morelos

What's nearby

Getting around

Restaurants

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Similar properties

Excellence Riviera Cancun - Adults Only All Inclusive