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3.8 out of 5

"The bed was terrible and the air-conditioner was too loud " More

By a verified traveller on Sun 07 Mar 2021

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Hotel Description

At Koala Tree Motel you'll be within just a 15-minute stroll of Douglas Vale Historic Homestead & Vineyard and Kooloonbung Creek Nature Park. Highlights at this motel include an outdoor swimming pool, free self parking, and a free airport shuttle.

All 20 rooms feature plasma TVs with DVD players, and you can enjoy free WiFi, coffee/tea makers, and safes. Additionally, microwaves, minibars, and irons/ironing boards are available. Limited housekeeping is available.

This pet-friendly motel offers free WiFi in public areas, concierge services, and a terrace. Other amenities include a snack bar/deli and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4-star Port Macquarie motel include Woregore Nature Reserve and St Thomas Anglican Church.

Deluxe Room, Non Smoking, Kitchenette (Deluxe Double)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking, Kitchenette (Double Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking, Kitchenette (The Overnighter)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Suite, 2 Bedrooms, Non Smoking, Kitchen (Family Unit Weekly Rate)

Bed Count 5 Twin Beds Maximum Occupancy 6 Max

Deluxe Room, Non Smoking, Kitchenette (Deluxe Spa)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking, Kitchenette (Twin Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Koala Tree Motel ratings based on 275 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Koala Tree Motel

Everyone (122) Couples (71) Business (1) Family (82) Other (1)
2 out of 5
Nice that there was a microwave but bowls or plates to use in it would have been helpful. The Venetian blinds looked like they’d been dusted with a cricket bat. Shower was very good for a motel.

Posted by on 6 Apr. 2021

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3 out of 5
The bed was terrible and the air-conditioner was too loud

Posted by on 7 Mar. 2021

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1 out of 5
There was no one available for check in and the contact numbers were unreachable. We ended up sleeping in the car while the other families that couldn’t check in also slept in their car or on the floor of a friends place. There were three groups that ultimately couldn’t check in on the night and based on my discussion with the owner/manager the next day this would seem to be a regular occurrence. Very difficult to rate the facilities since weren’t allowed access to use them, despite having prepaid and they do not refund. I would warn others against booking into this motel if they wanted any guarantee of getting accomodation Zero stars if that rating is available.

Posted by on 6 Mar. 2021

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1 out of 5
The manager is straight out rude and unwilling to help or make welcome in anyway. My friend had to book a lastminute room to stay in Port for the nite. She was sick no car and it was pouring down rain. She arrived by taxi at 1030pm room booked and payed for at 10pm. The manager refused to check her in as it was past 10pm. Just hung up the phone and left her standing outside motel in the rain. Next day dosnt want to refund $209 for room.

Posted by on 20 Jan. 2021

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4 out of 5
It was a very nice room, comfortable bed, clean, convenient. For the price I would have expected a hair dryer and iron/ironing board in the room rather than having to ask for one at reception (which didn't open until 9.30am on Sunday so not much help at 8am!) Overall though it was a good place to stay and I would visit again.

Posted by , from Newcastle, NSW on 9 Jan. 2021

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3 out of 5
Very basic @$200 pn when we stayed Awful access Pets allowed that’s why we stayed but nowhere suitable nearby for pet amenity

Posted by , from Sydney on 7 Jan. 2021

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4 out of 5
We liked that the motel was animal friendly but found parking a bit limited

Posted by on 7 Dec. 2020

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1 out of 5

Posted by on 24 Nov. 2020

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3 out of 5
Very avergare motel property in a rather depressing little town

Posted by , from Sydney on 28 Oct. 2020

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5 out of 5
Great little bedroom’s in a fantastic spot and animal friendly. Comfy beds too. Was a good, but quick, stop over while getting my bunny from Sydney to Tweed Heads.

Posted by on 21 Mar. 2020

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Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. A roundtrip airport shuttle is free during limited hours. An outdoor pool, a terrace, and barbecue grills are also featured at Koala Tree Motel. Self parking is free. This 4-star Port Macquarie motel is smoke free.

  • 20 guestrooms or units
  • Deli
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Koala Tree Motel offers 20 air-conditioned accommodations with DVD players and minibars. Microwaves and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Plasma televisions are featured in guestrooms. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered on a limited basis and hair dryers can be requested.

  • Minibar
  • Plasma television
  • DVD player
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (limited)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 8:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: AUD 25 per accommodation, per day
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 25 per accommodation, per day
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Koala Tree Motel
  • Koala Tree Motel Port Macquarie
  • Koala Tree Port Macquarie
  • Koala Tree Hotel Port Macquarie
  • Koala Tree Motel Motel
  • Koala Tree Motel Port Macquarie
  • Koala Tree Motel Motel Port Macquarie
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.