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Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Free daily continental breakfast
Desk, soundproofing, iron/ironing board, free cots/infant beds
Fitness facility
Indoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
The current price is AU$170
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
2881 Gibford Drive, Ottawa, ON, K1V 2L9
  • Place, South Keys Shopping Centre
    ‪17 min walk‬
  • Place, Ernst & Young Centre
    ‪2 min drive‬
  • Place, Rideau Canal
    ‪5 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room

8.6 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(114 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(13 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

8.2 out of 10
Very good
(15 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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  • Pool
  • Parking included
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  • Air-conditioning
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The price is AU$149
includes taxes & fees
23 Mar - 24 Mar
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About the area

Ottawa

At Holiday Inn Express Hotel & Suites Ottawa Airport by IHG you'll be 1.8 km (1.1 mi) from South Keys Shopping Centre and 2.9 km (1.8 mi) from Ernst & Young Centre. Highlights at this hotel include a restaurant, an indoor swimming pool and free continental breakfast. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include laundry facilities, a 24-hour front desk and a terrace. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this Gloucester hotel include Rideau Canal and Carleton University.

What's nearby

  • South Keys Shopping Centre - 17 min walk - 1.4 km
  • Cineplex Odeon South Keys Cinemas - 20 min walk - 1.7 km
  • Ernst & Young Centre - 2 min drive - 2.2 km
  • EY Centre - 3 min drive - 2.6 km
  • Rideau Canal - 5 min drive - 2.6 km

Getting around

  • Greenboro Station - 6 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 5 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Shawarma Station - ‬3 min drive
  • ‪Tim Hortons - ‬18 min walk
  • ‪Di Noodle - ‬3 min drive
  • ‪Shawarma Palace - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 750 square feet (68 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Ottawa Airport by IHG. A roundtrip airport shuttle is free during limited hours. Free self parking is available.

This Ottawa hotel is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Conference rooms
  • 750 sq ft of conference space
  • 68 sq. m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers 91 accommodations with free newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Fridges and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 750 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa Airport
Holiday Inn Express Ottawa Airport
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Hotel Suites Ottawa Airport
Inn Express Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG?

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG?

As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG on 5 Apr 2026 start from AU$170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG?

Yep, Holiday Inn Express Hotel & Suites Ottawa Airport by IHG has a free self car park.

Does Holiday Inn Express Hotel & Suites Ottawa Airport by IHG have a pool?

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG has an indoor pool.

Is Holiday Inn Express Hotel & Suites Ottawa Airport by IHG family-friendly?

You bet! With amenities such as laundry facilities and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Ottawa Airport by IHG is a hit with families.

Does Holiday Inn Express Hotel & Suites Ottawa Airport by IHG serve breakfast?

You bet, free continental brekkie is on offer daily.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG?

Yep, there's a free airport shuttle that runs from 6:00 AM - 11:00 PM.

Is there a bar or restaurant at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG?

Yep, you can grab a meal at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG's onsite restaurant.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG?

No, pets are not allowed.

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1111 reviews
Rating 8 - Good. 262 out of 1111 reviews
Rating 6 - Okay. 61 out of 1111 reviews
Rating 4 - Poor. 22 out of 1111 reviews
Rating 2 - Terrible. 24 out of 1111 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Danny

Stayed 3 nights in Aug 2025

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities
Breakfast with additional offerings was excellent. And the ladies working the breakfast room at this hotel were superb. Very clean area and food was hot and fresh. Thank you. Room was great too. I will be back.
Stayed 1 night in Dec 2025

8/10 Good

Harsimranjit

Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We are so grateful for the kindness shown by staff at this location. Our flight out of Ottawa was canceled, so needed to book a last minute stay. The staff offered help in several ways allowing us to return our rental car on time and get to the airport in time for our flight the next day - in addition to a comfortable stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Kelly-Ann

Stayed 1 night in Nov 2025

8/10 Good

Margaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport. Prompt shuttle service
Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Liked: Cleanliness
Everything was perfect.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yama

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool place to stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Waruni

Stayed 1 night in Aug 2025

10/10 Excellent

Richard james

Liked: Cleanliness, amenities, property conditions & facilities
Room upgrade
Stayed 2 nights in Nov 2025

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was super clean. A good size. It was nice having the sofa bed area separate from the bed/sleeping area, and with its own TV! Makes travelling with kids a bit easier. We were just staying the night to catch an early flight so we didn’t get to breakfast. Convenient options close by for dinner though. Everything was as it should be. Shuttle was on time. Would stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Amenities
Excellent stay. Would happily return
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was and the staffs are very nice
Stayed 2 nights in Nov 2025

8/10 Good

Margaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle was helpful and timely
Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean room.
Stayed 1 night in Nov 2025

8/10 Good

Fredrick, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
The airport shuttle was icing on a cake. Very efficient.
Stayed 2 nights in Oct 2025

6/10 Okay

Pamela

Stayed 1 night in Nov 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was excellent. Friendly greetings when we arrived Friendly greetings when left.
Stayed 2 nights in Nov 2025

4/10 Poor

Wayne

Travelled with partner
Disliked: Property conditions & facilities
Dear Hotel Management, I'm writing to express my disappointment with my recent stay at your hotel. Upon arrival, I was greeted with silence from the front desk staff, which set a poor tone for the rest of our stay. The room we were assigned, 323, had a persistent noise in the ceiling that made it impossible to sleep. We suspect it may have been related to the leak in the hallway, which we noticed was causing water to collect in the garbage can outside our room. To make matters worse, we experienced significant travel delays the previous day and were exhausted. Given the circumstances, I expect a certain level of comfort and accommodation, especially at a hotel charging over $300 per night. Our scheduled shuttle was a disaster, with no sign of the driver at the appointed time and no updates from the front desk. The offer to call a cab was made, but we received no follow-up, and the shuttle ultimately arrived late, causing us to rush to catch our flight. I hope you understand our frustration and will take steps to address these issues, including improving staff training and maintenance protocols. I would appreciate a response by email regarding the actions you will take to prevent similar experiences in the future. Sincerely, Stephane Belisle & Wayne Keith
Stayed 1 night in Nov 2025

10/10 Excellent

RUTH MOREY

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Yes - excellent service and front desk manner. Great room.
Stayed 1 night in Nov 2025

10/10 Excellent

Joey Sabino

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was great,very spacious,had two TV's,one was on the hockey game and the other on baseball
Stayed 1 night in Nov 2025

8/10 Good

Nada, NY

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2025

10/10 Excellent

TJ

Liked: Cleanliness, amenities, property conditions & facilities
Great experience.
Stayed 2 nights in Oct 2025

8/10 Good

FERNANDA

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025