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The Reef Playacar Beach Resort & Spa

On private beach with outdoor pool, near Playacar Golf Club

Where to?

Dates

June 2025

July 2025

Outdoor pool, pool umbrellas, pool loungers

Private beach, white sand, sun-loungers, beach umbrellas

Sauna, body treatments, hot stone massages, deep-tissue massages

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
All-inclusive
Bar

includes taxes & fees

19 June - 20 June

Explore the area

Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710

Playacar Golf Club
‪3 min walk‬
Playacar Beach
‪3 min walk‬
Playa del Carmen Maritime Terminal
‪19 min walk‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Double Beds

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Fridge

Free minibar items

LED TV

Blackout curtains

Ceiling fan

27 sq m
Sleeps 4
2 Double Beds

Premium Room, 1 King Bed

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Fridge

Free minibar items

LED TV

Blackout curtains

Ceiling fan

27 sq m
Sleeps 2
1 King Bed

Superior Room, 1 King Bed

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Fridge

LED TV

Blackout curtains

Ceiling fan

Shower/bath combination

27 sq m
Sleeps 2
1 King Bed

Superior Room, 2 Double Beds

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Fridge

LED TV

Blackout curtains

Ceiling fan

Shower/bath combination

27 sq m
Sleeps 4
2 Double Beds

Room Superior With Garden View

Sleeps 4
2 Double Beds

Room Superior With Garden View

Sleeps 2
1 King Bed

Room Premium With Garden View

Sleeps 4
2 Double Beds

Room Premium With Garden View

Sleeps 2
1 King Bed

About the area

Playa del Carmen

A family-friendly stay in Playa del Carmen awaits you at The Reef Playacar Beach Resort & Spa. Within a 20-minute stroll, you'll find popular places like Quinta Avenida and Playacar Beach. Highlights at this beachfront resort include 3 restaurants, a full-service spa and a private beach. .A relaxing visit to Ome can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and reflexology. At the resort's own lounge bar or beach bar, you can enjoy a drink. Enjoy the outdoor swimming pool, marina, free kids' club and gym. Business travelers can take advantage of a meeting room, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 30-minute walk of this 3.5-property class Playacar resort include Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal.

View more Resorts in Playa del Carmen

What's nearby

Playacar Golf Club - 3 min walk - 0.3 km
Playacar Beach - 3 min walk - 0.3 km
Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km
Quinta Avenida - 19 min walk - 1.7 km
Playa del Carmen Main Beach - 5 min drive - 2.5 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive

Restaurants

‪Occidental Allegro - ‬5 min walk
‪Wyndham Pool Bar - ‬13 min walk
‪Don Rafael - ‬1 min walk
‪Sports Bar Allegro Playacar - ‬5 min walk
‪Turquesa - ‬8 min walk

About this property

The Reef Playacar Beach Resort & Spa

On private beach with outdoor pool, near Playacar Golf Club

Some rates at The Reef Playacar Beach Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At The Reef Playacar Beach Resort & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

198 guestrooms or units

3 levels

18 buildings

3 dining venues

480 sq. m of conference space

Built in 1998

Deli

Kid's club (free)

Supervised kid's activities (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Television in lobby

On-site shopping

Bellhop

Smoking in designated areas

Water dispenser

Bar or lounge

Bar on the beach

Coffee shop

Bar by the pool

Swim-up bar

The Reef Playacar Beach Resort & Spa offers 198 accommodations with a safe and a hairdryer. Rooms open to balconies. 32-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Ome has 3 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Pool
Hot tub
All-inclusive
Spa

includes taxes & fees

24 June - 25 June

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

3 restaurants
A bar/lounge
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Botticelli
Chula Vista
Terraza Grill

Things to do

18-hole adjacent golf course
Beach volleyball
Billiards/pool table
Boat tours
Children's pool
Fishing
Foosball table
Free bicycle rentals
Free children's club
Full-service spa
Gym
Kayaking
Outdoor pool
Parasailing
Sailing
Scuba diving
Shopping
Snorkelling
Surfing/bodyboarding
Tennis
TV in common areas
Yoga classes

Family friendly

Children's pool
Free children's club
Free rollaway/extra bed
Free supervised activities for children
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business centre
Computer station
Conference space
Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
Marina
On a private beach
On the waterfront
Pool loungers
Pool umbrellas
Terrace

Full-service spa

3 treatment rooms
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Prenatal massages
Reflexology
Sauna
Spa open daily
Swedish massages

Accessibility

No lift
Tile flooring in room

18 buildings
3 floors
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Built in 1998
Comprehensive recycling policy
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Local artist showcase
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free rollaway/extra bed

Bathroom

Free toiletries
Hair dryer
Shower/bathtub combination
Towels provided

Entertainment

32-inch LED TV with premium cable channels

Food and drink

Refrigerator

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at The Reef Playacar Beach Resort & Spa

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 2.96 per accommodation, per night
Destination fee: USD 2.10 per accommodation, per night.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property uses eco-friendly cleaning products.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Reef Playacar All Inclusive Beach Resort

Reef Playacar Beach

Reef Playacar Beach Resort

Reef Playacar All Inclusive Beach Resort Playa del Carmen

Reef Playacar Beach Playa del Carmen

Reef Playacar All Inclusive Beach

Reef car Inclusive Resort

Frequently asked questions

What is the cancellation policy at The Reef Playacar Beach Resort & Spa?

The Reef Playacar Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Reef Playacar Beach Resort & Spa?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at The Reef Playacar Beach Resort & Spa on 19 June 2025 start from AU$199.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Reef Playacar Beach Resort & Spa?

Yep, The Reef Playacar Beach Resort & Spa has a free self car park.

Are there any beaches close to The Reef Playacar Beach Resort & Spa?

Yep, The Reef Playacar Beach Resort & Spa is a short 5-minute walk from Playacar Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at The Reef Playacar Beach Resort & Spa?

Yep, Ome is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Reef Playacar Beach Resort & Spa have a pool?

The Reef Playacar Beach Resort & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Reef Playacar Beach Resort & Spa?

The Reef Playacar Beach Resort & Spa features a private beach, a full-service spa and an outdoor pool.

What makes The Reef Playacar Beach Resort & Spa a romantic place to stay?

A private beach and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at The Reef Playacar Beach Resort & Spa.

Is The Reef Playacar Beach Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise that The Reef Playacar Beach Resort & Spa is a hit with families.

Is there a free airport shuttle available at The Reef Playacar Beach Resort & Spa?

No, The Reef Playacar Beach Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Reef Playacar Beach Resort & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Reef Playacar Beach Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Reef Playacar Beach Resort & Spa?

No, pets and service animals are not allowed.

Is there a golf course on site at The Reef Playacar Beach Resort & Spa?

There is a golf course next to The Reef Playacar Beach Resort & Spa.

The Reef Playacar Beach Resort & Spa Reviews

8.0

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Ricardo

19 Mar 2025

Stayed 6 nights in Jan 2025

10/10 Excellent

Michael Riley

Travelled with partner

18 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Some of the best service I have ever received. Beautiful and clean resort. Would highly recommend to anyone!

Stayed 7 nights in Mar 2025

10/10 Excellent

Juan

Travelled with partner

13 Mar 2025

Liked: Cleanliness, amenities

Excellent experience. I will recommend them without any doubt.

Stayed 4 nights in Mar 2025

10/10 Excellent

Bryan

Travelled with family and small children

10 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the best time at the reef! The staff was lovely, the beach was beautiful, everything was easy and convenient. Our kids loved the pools, swim up bar, and the gulf water. We definitely will be back!

Stayed 7 nights in Feb 2025

10/10 Excellent

Stephanie

Travelled with group

10 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Most of the staff was super friendly and easy to coordinate with. They were helpful with booking excursions and airport transportation. Being onsite was absolutely beautiful with tons of amenities all around. I would definitely stay here again.

Stayed 5 nights in Mar 2025

8/10 Good

Michelle

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 9 nights in Feb 2025

10/10 Excellent

Brentten

9 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food options were awesome! We had actual Mexican dishes available to us, and a good variety of others. But we don’t go to Mexico to eat burgers and hotdogs or Italian food, (which they DO have available!) but obviously their native dishes are better. The staff is very kind and attentive always! Very helpful, we felt safe and we absolutely loved our time there!

Stayed 6 nights in Mar 2025

10/10 Excellent

Stacey L

Travelled with group

9 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the small nature of this resort. Being able to sit at the pool and see the beach was amazing!!

Stayed 7 nights in Mar 2025

8/10 Good

roger

8 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderfull

Stayed 7 nights in Feb 2025

10/10 Excellent

lisa

8 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Feb 2025

10/10 Excellent

Gary John

8 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The resort was great, having a smaller and more personal feel to some of the huge resorts. It was walking distance in the beach right into Playa del Carmen, taking only 15-20 minutes. My focus was a wellness type getaway and the property had great amenities. The yoga classes at the beach in the mornings are worth the early rise. The teacher is great and the class works for all levels. Following up yoga with a coffee on the beach watching the ocean was a great way to start the day. The outdoor Selvatik gym has everything you need. As an avid gym goer, I was able to recreate my commercial gym workouts in these jungle gyms. The food was excellent and even though there are only 2 a la carte options, you can go multiple times as they have a wide selection of menu options. The buffet was also good breakfast, lunch & dinner. The overall environment of the Reef resort is immersive as you are in the jungle and then it opens up into the beach. I will definitely be back.

Stayed 6 nights in Mar 2025

8/10 Good

Kristi, Miles City

Travelled with partner, Travelled with group

7 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was very nice and clean. Then walking from building to building in the middle of the resort was beautiful, lined with trees, man made waterfalls, and a ton of greenery, but I’ve been to a hand full of all-inclusive hotels and this one was a “tiered all-inclusive”, you can upgrade your bracelet, so you could only get dinner at certain restaurants if you had the upgrade, drinks only if you had the upgrade, or sitting at the beach only if you had the upgrade. I did not enjoy that, I drink beer and the buffets are good for me. As a group of 6, half of us were upgraded and the other half weren’t. So it was hard to plan things. Upgrading the bracelet for room wise was all the same. We had all the same things, except for beer in our fridge, but I could just walk to the bar out of my room and get the same beer. So in my mind the upgrade is a waste of money for me, but maybe some need it was alcohol choice. You never had to fight for pool or beach seating. We always got the same area without having to get up at 3 AM to drop towels. As a blue bracelet, we always got a comfortable cabana to lounge in. All in all, we loved it. You meet the best people.

Stayed 7 nights in Feb 2025

2/10 Terrible

Bernadette

6 Mar 2025

Stayed 1 night in Jan 2025

4/10 Poor

Bernadette

6 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get rid of chair claiming and improve food

This place could be great but the vibes are weird. Firstly, I think it’s a horrible experience that people claim the beach chairs for the whole day by placing the towel on them. We had no chair and were at the beach and pool for hours and saw chairs sit empty the whole time. There should be a policy that if the chair is left unattended for more than 30 minutes with no physical belongings than the towel would be removed. Secondly, food is awful. Seriously horrible. Disgusting. We paid $550/night for 2 people. I know that’s not the high end, but c’Mon, do better. I will not return and realizing how it’s so not worth staying at an all inclusive when we could find a regular hotel for half the price and spend our money at the great local restaurants.

Stayed 1 night in Feb 2025

6/10 Okay

Esther

5 Mar 2025

Liked: Staff & service

Employees are the best..old mattresses very uncomfortable abd is not much night internment in the roof too is dead!

Stayed 3 nights in Feb 2025

2/10 Terrible

Heather

Travelled with partner

1 Mar 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Receptionist was not friendly or accommodating. Very rude and loud, talking over me. He made a threatening comment more than once. Will not stay at any Reef properties again!

Stayed 5 nights in Feb 2025

6/10 Okay

Nataliia

Travelled with partner

28 Feb 2025

Liked: Cleanliness

Nice clean beach. Food not so good, not a lot of fruit, almost no seafood.

Stayed 6 nights in Feb 2025

6/10 Okay

Laura

28 Feb 2025

Stayed 7 nights in Feb 2025

10/10 Excellent

Tsvetelina

28 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Feb 2025

8/10 Good

Esther

Travelled with partner

27 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Family friendly hotel, great contrasts with their green areas and the hotel. Private beach- the food is good, they do have buffet and only 2 dining restaurants(the Italian restaurant is great) I will recommend to try another one from the city or sister hotel. The option for bookings tours in the agency is not a good service so I recommend to review in advance and have all the questions ready as some of them are priced for what include. Overall great hotel and staff

Stayed 7 nights in Feb 2025

6/10 Okay

Hannah

25 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Feb 2025

10/10 Excellent

Jeremy

21 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice

Really nice hotel/resort. A couple of issues that were fixed quickly. The food is good but not sensational. Very relaxing, and a very friendly and helpful staff.

Stayed 5 nights in Feb 2025

10/10 Excellent

Miran

20 Feb 2025

Stayed 7 nights in Feb 2025

10/10 Excellent

Sheena Grace

Travelled with family, Travelled with family and small children

20 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property was beautiful! Beautiful walk ways through jungle setting. Lots of trees, plants, and vine, it really felt lush and tropical. This increased the amount of animals the kids were able to see during our stay which was a bonus! I like the size of the property, easy to get to the pool, beach, food and as a family you know you are always back and forth multiple times and it was very convenient!

Stayed 7 nights in Feb 2025

8/10 Good

YANA, Sandy

Travelled with family

15 Feb 2025

Liked: Cleanliness, staff & service, amenities

Nice

Stayed 8 nights in Feb 2025

The Reef Playacar Beach Resort & Spa

Photo gallery for The Reef Playacar Beach Resort & Spa

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Highlights

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

View all photos for Room Superior With Garden View

Room Superior With Garden View

View all photos for Room Superior With Garden View

Room Superior With Garden View

View all photos for Room Premium With Garden View

Room Premium With Garden View

View all photos for Room Premium With Garden View

Room Premium With Garden View

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About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

The Reef Playacar Beach Resort & Spa

Languages

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The Reef Coco Beach Resort & Spa- Optional All Inclusive

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

You need to know

We should mention

Property is also known as

Frequently asked questions

The Reef Playacar Beach Resort & Spa Reviews

Reviews

Very good

8.8/10

8.4/10

8.0/10

8.4/10