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Riviera del Sol

3.5 star property
Colonial hotel with outdoor pool and restaurant

Photo gallery for Riviera del Sol

Standard King | Balcony view
Terrace/patio
Front of property
Standard Double Room | Balcony view
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View map
1a. Avenida norte y calle 30 norte, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Private bathroom
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Bathroom

Deluxe Double Room

7.4 out of 10
Good
(6 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Private bathroom
Espresso maker
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

Standard King

Standard King

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Private bathroom
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

7.6 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Private bathroom
Espresso maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard with Garden View

In-room safe, free cots/infant beds, free WiFi, bed sheets

Room Standard with Garden View

  • 20 sq m
  • Sleeps 2

View all photos for Room Superior with Garden View

In-room safe, free cots/infant beds, free WiFi, bed sheets

Room Superior with Garden View

  • 28 sq m
  • Sleeps 2

View all photos for Room Standard

In-room safe, free cots/infant beds, free WiFi, bed sheets

Room Standard

  • Sleeps 4

View all photos for Room Superior

In-room safe, free cots/infant beds, free WiFi, bed sheets

Room Superior

  • Sleeps 4

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Exterior detail

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Downtown Playa del Carmen
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  • Breakfast included
  • Parking included
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The price is AU$146
includes taxes & fees
17 Nov - 18 Nov
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About the area

Playa del Carmen

Riviera del Sol places you in the centre of Playa del Carmen, steps from Quinta Avenida and within a short 5-minute stroll of Playa del Carmen Main Beach. Highlights at this Colonial hotel include in-room free WiFi, balconies and LED TVs. .Enjoy the outdoor swimming pool, kids' swimming pool and pool loungers. The hotel's restaurant is a nice spot to grab a bite. Added amenities include free Wi-Fi in public areas and a free manager's reception. Continental breakfast is available on weekdays between 7:00 AM and 11:00 AM. There's also the convenience of an airport shuttle. .Attractions within a short walk of this 3.5-property class Downtown Playa del Carmen hotel include Mamitas Beach and within a 20-minute walk you'll find Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Mamitas Beach - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.5 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Kampai - ‬2 min walk
  • ‪Amorino - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪El Diez, Parrilla Argentina - ‬1 min walk

About this property

Riviera del Sol

Colonial hotel with outdoor pool and restaurant
Riviera del Sol offers its guests an outdoor pool and a children's pool. There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at Riviera del Sol. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Colonial Playa del Carmen hotel.

  • 1 building
  • 23 guestrooms or units
  • 3 levels
  • Manager's reception (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
Riviera del Sol offers 23 air-conditioned accommodations with a safe and free toiletries. Rooms open to balconies. LED televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Riviera del Sol

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Riviera Sol
Riviera Sol Hotel
Riviera Sol Hotel Playa del Carmen
Riviera Sol Playa del Carmen
Sol Riviera
Hotel Riviera Del Sol Riviera Maya/Playa Del Carmen, Mexico
Riviera Del Sol Hotel
Riviera Del Sol Playa Carmen
Riviera del Sol Hotel
Riviera del Sol Playa del Carmen
Riviera del Sol Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Riviera del Sol?

Riviera del Sol offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Riviera del Sol?

Yep, Riviera del Sol is a short 3-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, fishing and swimming.

Does Riviera del Sol have a pool?

Riviera del Sol has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Riviera del Sol family-friendly?

You bet! With amenities such as a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Riviera del Sol is a hit with families.

Does Riviera del Sol serve breakfast?

Sure does, continental breakfast is offered weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Riviera del Sol?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Riviera del Sol?

Yep, you can grab a meal at Riviera del Sol's onsite restaurant.

What time are check-in & check-out at Riviera del Sol?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Riviera del Sol?

No, pets and service animals are not allowed.

Riviera del Sol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 541 out of 874 reviews
Rating 8 - Good. 249 out of 874 reviews
Rating 6 - Okay. 52 out of 874 reviews
Rating 4 - Poor. 13 out of 874 reviews
Rating 2 - Terrible. 19 out of 874 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Driss

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel had a good overall experience with friendly and helpful staff. However, the breakfast a little bit to be desired as it lacked variety and some requested items were not available.
Stayed 3 nights in Aug 2025

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice place
Stayed 1 night in Jun 2025

10/10 Excellent

Eriberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ENRIQUE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

2/10 Terrible

Lucia

Stayed 1 night in Apr 2025

10/10 Excellent

Shizue

Stayed 1 night in Apr 2025

2/10 Terrible

Cecilia

Stayed 3 nights in Apr 2025

2/10 Terrible

Mirza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right across a bar that plays music until 3 a.m. when I let the front desk know about the terrible first night my family and I had, they told me that we could wear earplugs. The music is so loud that it will make your night miserable. I asked for my refund and they declined my request for a refund. They offer me a different property but said I would have to leave the current room at 12 and wait until 4 to go to the other property when I had paid for 4 nights. I decided that I would give a chance to go to another property they offer me, but when I arrived I was treated poorly. We were asked go wear plastic uncomfortable bracelets. We decided to leave and paid a whole new price for another hotel. Terrible experience and customer service at Rivera del Sol.
Stayed 4 nights in Mar 2025

6/10 Okay

Jennifer

Travelled with partner
It was OK. Not great. Not terrible. Good location. Loud bar at night. Staff at Front desk were very nice. Needs some updating.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 2 nights in Mar 2025

8/10 Good

Youping

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice location and good receptionist
Stayed 3 nights in Mar 2025

10/10 Excellent

Konrad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time at this hotel and would definitely go back in the future.
Stayed 5 nights in Feb 2025

4/10 Poor

Roxana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is outdated. Close to the beach and to 5ta Avenida.
Stayed 3 nights in Feb 2025

10/10 Excellent

PETER, NEW BRAUNFELS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little pool area and great breakfast opportunity.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Cute hotel. Very clean and comfortable. Linen looks a little worn but were clean and meet our needs for the one night we stayed.
Stayed 1 night in Feb 2025

10/10 Excellent

mathilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy my time there
Stayed 4 nights in Feb 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place!!!!

The rooms are beautifully decorated and very clean. The breakfasts are yummy. The pool area is inviting and lush. I loved swimming in the pool listening to the birds! The staff are very friendly and helpful. The location is close to the beach and the nicer section of the city. I would recommend!
Stayed 2 nights in Feb 2025

6/10 Okay

Benjamin

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Great location but very noisy due to echo in the building
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice place to stay and conveniently located.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jacklyn

Stayed 5 nights in Dec 2024

4/10 Poor

Anton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We have been going there as a family for the last 15 years on and off. Before Covid, we stayed there around 5 times. This was our first time after Covid. The place has completely fell a part. Pros…. Rooms are big. Fits two queen size beds. Rooms have balconies. Shower has good pressure (very important, especially after full day at the beach), and we always had hot water. Very centrally located. Convenient to many restaurants, Mamitas beach (one block), bars, and basic trinkets shopping. Cons Before Covid, the staff was a bit more professional, helpful, had European charm. Today, Staff at the front desk are completely LOST, especially the lady at the night shift. Completely useless. Anything you ask her outside of a key, she doesn’t know how to do. TV has one English Channel, mattress is not existing. Bathroom has two self made ventilations to prevent mold. One is the actual bathroom door that has been cut up, and the second is an angled plexiglass that leads to the hallway. In both variations, you actually know what the person is doing while waking through the hallway to your room. Very disturbing and unpleasant. Beach towels that the hotels provides (if you ask) are soooo old and dirty it’s embarrassing. Rooms have no phone, so you can’t even call downstairs to ask for anything. Hotel is located right next to 3 bars/restaurants that close around 3am on the weekend and around 1:30am or so on weekday. Good luck falling a sleep 3 star hotel with 2 star service!!!
Stayed 9 nights in Dec 2024

10/10 Excellent

Enrique, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. Very clean with special touches. Elena and Acu were extremely nice and helpful. We will definitely be back
Stayed 2 nights in Dec 2024

10/10 Excellent

Efren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Anastacio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2024