Grand Sunset Princess - All Inclusive

Photo gallery for Grand Sunset Princess - All Inclusive

Exterior
On the beach, white sand, free beach shuttle, free beach cabanas
A modern hotel room with a wooden ceiling, a sofa, a chair, a small table, and a bed with a headboard.
A modern bedroom with a large bed, a wooden ceiling, and a glass wall.
Outdoor wedding area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Parking included
The current price is AU$364
includes taxes & fees
26 June - 27 June

Explore the area

View map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪16 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪17 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪29 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

Deluxe Suite, Garden View

8.2 out of 10
Very good
(282 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Deluxe Suite, Pool Access (with Bathtub, Pool View)

8.6 out of 10
Excellent
(51 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Family Club Room - Pool Access, Pool View

7.8 out of 10
Good
(14 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Family Club Deluxe

7.4 out of 10
Good
(18 reviews)
  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Platinum Suite

8.2 out of 10
Very good
(41 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Laguna Villa Suite

9.0 out of 10
Wonderful
(17 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Double Room Deluxe with Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 55 sq m
  • Sleeps 3
  • Free Wi-Fi

Triple Room Luxury with Pool View

  • 55 sq m
  • Sleeps 3
  • Free Wi-Fi

Single Room Premium with Garden View

  • Garden view
  • 61 sq m
  • Sleeps 1
  • Free Wi-Fi

Super Saver

9.4 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Grand Sunset Princess - All Inclusive. Within a 20-minute stroll, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Highlights at this all-inclusive property include 10 restaurants, 12 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The buffet restaurant, Buffet Naranja, is open for breakfast, lunch and dinner. With 2 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the 4 hot tubs and 6 outdoor tennis courts. 5425 square feet (504 square metres) of event facilities include 5 meeting rooms and conference space. Other amenities include a free water park, an indoor swimming pool and a nightclub. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Within a 15-minute drive of this 5-property class Playa del Carmen property, attractions include Quinta Avenida and El Camaleón Mayakoba Golf Course.

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • Quinta Avenida - 17 min drive - 9.9 km
  • Playa del Carmen Main Beach - 17 min drive - 10.2 km
  • Maroma Beach - 21 min drive - 14.7 km
  • Xcaret Eco Theme Park - 29 min drive - 20.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Fresco Bar - ‬8 min walk
  • ‪Mike’s Coffee - ‬17 min walk
  • ‪Yucatán Main Restaurant - ‬6 min walk
  • ‪Piano Bar - ‬17 min walk

About this property

Grand Sunset Princess - All Inclusive

Grand Sunset Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Grand Sunset Princess - All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars and 15 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available. A complete renovation of Grand Sunset Princess - All Inclusive was completed in November 2025.

This 5-star Playa del Carmen property is smoke free.

  • 672 guestrooms or units
  • 10 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 15 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to furnished balconies. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 15 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Naranja
  • Grill Restaurant
  • Internacional Restaurant
  • Italian Restaurant
  • Mexican Restaurant

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis lessons

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,425 square feet of conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No lift

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Renovated entire property - November 2025
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Grand Sunset Princess - All Inclusive?

Grand Sunset Princess - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Sunset Princess - All Inclusive?

As of 23 June 2026, prices found for a 1-night stay for 2 adults at Grand Sunset Princess - All Inclusive on 26 June 2026 start from AU$364, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Sunset Princess - All Inclusive?

Yep, Grand Sunset Princess - All Inclusive has a free self car park.

Are there any beaches close to Grand Sunset Princess - All Inclusive?

Yep, Grand Sunset Princess - All Inclusive is a short 13-minute walk from Playa Xcalacoco. Fun beach activities include volleyball.

Is there a spa on site at Grand Sunset Princess - All Inclusive?

Yep, there is an onsite spa at Grand Sunset Princess - All Inclusive. It has 4 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Grand Sunset Princess - All Inclusive have a pool?

Yep, and guests love it! Take your pick from 12 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Grand Sunset Princess - All Inclusive?

Grand Sunset Princess - All Inclusive features 2 beach bars, 12 outdoor pools and 4 hot tubs. All guestrooms come with free minibar items and espresso makers.

What makes Grand Sunset Princess - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Grand Sunset Princess - All Inclusive.

Is Grand Sunset Princess - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Grand Sunset Princess - All Inclusive is a hit with families.

Does Grand Sunset Princess - All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Grand Sunset Princess - All Inclusive?

No, Grand Sunset Princess - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Sunset Princess - All Inclusive?

Relax with a coldie at the 2 beach bars, 3 poolside bars or 15 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grand Sunset Princess - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Sunset Princess - All Inclusive?

No, pets are not allowed.

Grand Sunset Princess - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 258 out of 430 reviews
Rating 8 - Good. 92 out of 430 reviews
Rating 6 - Okay. 52 out of 430 reviews
Rating 4 - Poor. 16 out of 430 reviews
Rating 2 - Terrible. 12 out of 430 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort, family friendly.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic resort, great food, amazing staff!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Mohamed Sherif

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and very friendly staff
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Carmen Del Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean resort and amazing staff! They have recently renovated and it looks amazing! The food is great
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities
rooms were very nice, food was good. resort was nice
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. The renovations are outstanding.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Service, food and amenities were excellent.
Stayed 28 nights in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Edmundo

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing thank you for the Wonderful stay.
Stayed 15 nights in Jan 2026
Verified

8/10 Good

Terri

Liked: Cleanliness, amenities
Nice rooms and great pools. Food was very good
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Nneka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at this resort was magnificent, the rooms were so clean and comfortable. The food , drink were nice. The staff were so friendly and helpful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Adefunke Titilope

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, several amenities, warm welcome
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Allie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Grand Sunset Princess! We stayed in the platinum suite and loved the amenities we had. The staff were extremely attentive and kind -- our drinks were never empty! The spa services were great -- clean and relaxing. I highly recommend this resort to anyone looking for a getaway!
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing food was a hit or miss but it’s an all inclusive what do u expect still lots of fun
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Kylie

Liked: Cleanliness, amenities, property conditions & facilities
Place is nice however the buffet was the best for food the restaurants were mod at best. Lots of walking which we didnt mind but put on 30k steps in one day trekin the resort
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Clean resort
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were lovely. All the staff was so friendly and helpful.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean rooms, excellent food, friendly staff, and great amenities.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
It was a phenomenal stay. Jesus was able to help us with our room arrangements and the staff there were very friendly. Everything was 10/10.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my time
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tatyana

Liked: Cleanliness
Everything was good
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great food , really good value for the price
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Had the best experience at this resort! Would highly recommend it and if you stay in a villa, you’ll be treated likely royalty. Carla made our stay so memorable! Thank you!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Definitely coming back
Stayed 5 nights in Feb 2026