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Grand Sunset Princess - All Inclusive

Property class: 5 and above

Photo gallery for Grand Sunset Princess - All Inclusive

An aerial view of a resort with multiple swimming pools, lush greenery, and resort buildings.
A beach with thatched umbrellas and lounge chairs.
A beachside gazebo with a stage, white drapes, and pampas grass.
A modern hotel room with a wooden ceiling, a sofa, a chair, a small table, and a bed with a headboard.
A modern bedroom with a large bed, a wooden ceiling, and a glass wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • All-inclusive
  • Parking included
The current price is AU$400
includes taxes & fees
8 Nov - 9 Nov

Explore the area

View map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪16 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪18 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪30 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Suite, Garden View

A modern hotel room with a bed, bedside tables, a desk, and a television.

Deluxe Suite, Garden View

8.2 out of 10
Very good
(337 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, Pool Access (with Bathtub, Pool View)

A swimming pool with a clear blue water, surrounded by white buildings with balconies, and a thatched roof structure.

Deluxe Suite, Pool Access (with Bathtub, Pool View)

8.4 out of 10
Very good
(57 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

View all photos for Family Club Room - Pool Access, Pool View

A balcony with a glass railing, a pool, and outdoor furniture.

Family Club Room - Pool Access, Pool View

7.4 out of 10
Good
(15 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Club Deluxe

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Club Deluxe

7.2 out of 10
Good
(21 reviews)
  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Platinum Suite

A modern bedroom with a large bed, a wardrobe with sliding doors, and a mirror.

Platinum Suite

8.0 out of 10
Very good
(46 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

View all photos for Laguna Villa Suite

A modern bedroom with a large bed, a wooden ceiling, and a glass wall.

Laguna Villa Suite

9.0 out of 10
Wonderful
(17 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

A modern bedroom with a large bed, bedside tables, a nightstand, a mirror, and a tropical-themed wall.

Super Saver

9.6 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite

A modern hotel room with two beds, a large mirror, and a sliding glass door.

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Grand Sunset Princess - All Inclusive. Within a 20-minute stroll, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). .A day of pampering can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The buffet restaurant, Buffet Naranja, is open for breakfast, lunch and dinner. Enjoy access to 12 outdoor swimming pools and 4 hot tubs along with a free water park and an indoor swimming pool. 5425 square feet (504 square metres) of event facilities include 5 meeting rooms and conference space. Other amenities include 10 restaurants, 6 outdoor tennis courts and a nightclub. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. There's also free self parking, along with the convenience of a free beach shuttle.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • Quinta Avenida - 17 min drive - 9.9 km
  • Playa del Carmen Main Beach - 18 min drive - 10.2 km
  • Maroma Beach - 21 min drive - 14.7 km
  • Xcaret Eco Theme Park - 30 min drive - 20.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Alberca - Pool - ‬2 min walk
  • ‪Yucatán Main Restaurant - ‬6 min walk
  • ‪La Locanda - ‬13 min walk
  • ‪Buffet Riviera - ‬8 min walk

About this property

Grand Sunset Princess - All Inclusive

Grand Sunset Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Sunset Princess - All Inclusive offers its guests a full-service spa, a complimentary water park, 12 outdoor swimming pools, and 4 hot tubs. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars and 15 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Event space at this property measures 5425 square feet (504 square metres) and includes conference space. An indoor pool, a children's pool, and a health club are also featured at the luxury Grand Sunset Princess - All Inclusive. Free self parking is available. A complete renovation of Grand Sunset Princess - All Inclusive was completed in November 2025.

This 5-star Playa del Carmen property is smoke free.

  • 672 guestrooms or units
  • 10 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 15 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to furnished balconies. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

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  • Pool
  • Spa pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 4,681 reviews
The price is AU$400
includes taxes & fees
8 Nov - 9 Nov
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Property amenities

Restaurants on site

  • Buffet Naranja
  • Grill Restaurant
  • Internacional Restaurant
  • Italian Restaurant
  • Mexican Restaurant

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Grand Sunset Princess - All Inclusive?

Grand Sunset Princess - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Sunset Princess - All Inclusive?

As of 5 Nov 2026, prices found for a 1-night stay for 2 adults at Grand Sunset Princess - All Inclusive on 8 Nov 2026 start from AU$400, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Sunset Princess - All Inclusive?

Yep, Grand Sunset Princess - All Inclusive has a free self car park.

Are there any beaches close to Grand Sunset Princess - All Inclusive?

Yep, Grand Sunset Princess - All Inclusive is a short 13-minute walk from Playa Xcalacoco. Fun beach activities include volleyball.

Is there a spa on site at Grand Sunset Princess - All Inclusive?

Yep, there is an onsite spa at Grand Sunset Princess - All Inclusive. It has 4 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Grand Sunset Princess - All Inclusive have a pool?

Yep, and guests love it! Take your pick from 12 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Grand Sunset Princess - All Inclusive?

Grand Sunset Princess - All Inclusive features 2 beach bars, 12 outdoor pools and 4 hot tubs. All guestrooms come with free minibar items and espresso makers.

What makes Grand Sunset Princess - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Grand Sunset Princess - All Inclusive.

Is Grand Sunset Princess - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Grand Sunset Princess - All Inclusive is a hit with families.

Does Grand Sunset Princess - All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Grand Sunset Princess - All Inclusive?

No, Grand Sunset Princess - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Sunset Princess - All Inclusive?

Relax with a coldie at the 2 beach bars, 3 poolside bars or 15 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grand Sunset Princess - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Sunset Princess - All Inclusive?

No, pets are not allowed.

Grand Sunset Princess - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 988 reviews
Rating 8 - Good. 207 out of 988 reviews
Rating 6 - Okay. 122 out of 988 reviews
Rating 4 - Poor. 50 out of 988 reviews
Rating 2 - Terrible. 57 out of 988 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with amazing staff.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to go for your vacation
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience definitely will stay there again
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Everything the resort could control was handled beautifully.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property, curtious staff. Clean beachfront, all-around great experience
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, cleaned everyday! Friendly staff and pool are great for the kids!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so beautiful. He staff super amazing the food delicious.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very family friendly resort
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good holiday
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, with high end feel.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent; I hope the number of restaurants will be increased.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Very clean, good food and drinks, very spacious witch I really like, a lot of pools so it’s never crowded, lotsa wild animals on the resort, and the staff was also very nice, overall a highly recommended resort for couples or family’s
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at the Princess resort. The staff, the food, and the resort were all great!!! We will come back!!!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, friendly staff, many large pools. All inclusive buffet restaurant and reserved restaurants are all very good.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, drinks, amenities, and overall experience was truly enjoyable. My week was peaceful, relaxing, and fun definitely would recommend.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean all the time. The pools were amazing and the staff was extremely helpful throughout the whole complex. The Food buffet was always fresh and full.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing, the environment, all it was just amazing. All safe
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very large property so be ready to walk unless you catch the golf cart shuttle
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is horrible this time of year. If you what to relax at the beach stay somewhere else. The resort and pools are fantastic
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything is perfect
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms resort , rooms were nice and cold . People were very friendly. Very attentive
Stayed 6 nights in Jul 2026