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SureStay Hotel by Best Western Phoenix Airport

2.5 star property
Hotel with free breakfast, 6-minute walk to Celebrity Theater

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Lobby
Property amenity
Outdoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$135
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Ballet Arizona
    ‪9 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(87 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(275 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

SureStay Hotel by Best Western Phoenix Airport puts you in the centre of Phoenix, 0.5 km (0.3 mi) from Celebrity Theater and 5.4 km (3.4 mi) from Chase Field. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Added amenities include laundry facilities, a television in a common area and a vending machine. Each morning free breakfast is served. There's also extended parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this Downtown Phoenix hotel include Mortgage Matchup Center and Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 5 min walk - 0.5 km
  • Ballet Arizona - 9 min walk - 0.8 km
  • El Zaribah Shriners Auditorium - 3 min drive - 3.1 km
  • Phoenix Convention Center - 5 min drive - 5.7 km
  • Chase Field - 5 min drive - 5.7 km

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Sky Harbor International Airport (PHX) - 7 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Red Devil Italian Restaurant & Pizzeria - ‬2 min drive
  • ‪Burger King - ‬2 min drive
  • ‪PHX Beer Co - ‬6 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, 6-minute walk to Celebrity Theater
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 95 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Television in lobby
  • Smoking in designated areas
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Phoenix Airport?

Yep, SureStay Hotel by Best Western Phoenix Airport has a free self car park. Onsite parking is limited.

How much does it cost to stay at SureStay Hotel by Best Western Phoenix Airport?

As of 20 Dec 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Phoenix Airport on 21 Dec 2025 start from AU$135.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Phoenix Airport have a pool?

SureStay Hotel by Best Western Phoenix Airport has an outdoor pool.

Is SureStay Hotel by Best Western Phoenix Airport family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that SureStay Hotel by Best Western Phoenix Airport is a hit with families.

Does SureStay Hotel by Best Western Phoenix Airport serve breakfast?

You bet, guests speak well of the free continental breakfast here! Offered daily from 6:00 AM to 9:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at SureStay Hotel by Best Western Phoenix Airport?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

What time are check-in & check-out at SureStay Hotel by Best Western Phoenix Airport?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western Phoenix Airport?

No, only service animals are allowed.

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 816 out of 1486 reviews
Rating 8 - Good. 377 out of 1486 reviews
Rating 6 - Okay. 147 out of 1486 reviews
Rating 4 - Poor. 55 out of 1486 reviews
Rating 2 - Terrible. 91 out of 1486 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. Good pool. Good price.
Stayed 1 night in Sep 2025

2/10 Terrible

Jason, Auburn

Disliked: Cleanliness, property conditions & facilities
I booked a stay here because it was close to the airport and I was arriving late. But once I saw the hotel and the area it was in I didnt feel safe staying there or even walking from the car into the place, so I drove right past and found a different hotel. I’m going to check street views before booking blindly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Qiang

Travelled with family
Clean and quiet area
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jeremy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in to our hotel, stayed for 30 minutes, and left. We ended up finding a hotel farther down to stay in that was in a safer neighborhood. The photos and the reviews do not do showcase this property the way it should be. This is not a safe area and had the photos and reviews been accurate, I would have never booked here. We ended up losing over $100 due to this, but the money lost was worth feeling safe overnight. Lesson learned, do not listen to Expedia reviews and search other sites before booking, or do not use Expedia at all.
Stayed 1 night in Sep 2025

10/10 Excellent

Jamisyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean establishment, staff was friendly, close to the airport and overall great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Stayed 3 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond my expectations. Clean, quiet and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sur I rise. Clean, great bed, safe. Only negative was awful pillows,but I had my own. Staff was great. Will stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Put us in a quiet room as requested. Rooms look recently refurbished. Large TV and a comfy chair. No eggs or meat at breakfast but many other choices.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was remodeled and clean. The surrounding area is rough with homeless and riff raff. Location is decent for events downtown. Id stay there again
Stayed 1 night in Sep 2025

10/10 Excellent

Sang

Stayed 3 nights in Sep 2025

8/10 Good

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice for the price. Bed was noisy. Staff was kind and checking in and out was easy.
Stayed 2 nights in Sep 2025

8/10 Good

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. The bedspread was too thin, so it could use more blankets and the bed would squeak when you rolled over. The staff was kind though, and checking in and out was a breeze.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Sep 2025

10/10 Excellent

M J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was a good price and rooms redone so they were good.
Stayed 1 night in Sep 2025

10/10 Excellent

Edith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just what we expected for the price.
Stayed 1 night in Jul 2025

6/10 Okay

Judith

Travelled with partner
Liked: Cleanliness, staff & service
The staff was nice. Where should I start? The frame creaked badly, every time you got up or sat down. The smoke alarms battery failed in the middle of the night and started beeping. The coffee makers outlet did not work. The toilet paper had a flap over it so you would have a horrible time getting any paper. The room was clean. The hotel also charges you to keep your car there while traveling most hotels don't charge if it's under a week. All in all we won't stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Teneil

Liked: Cleanliness, staff & service, property conditions & facilities
The perfect overnight hotel stay for an early flight. Excellent room and shuttle service. If you don’t have a car, the dining options are limited in the area, so eat before you arrive or order food in.
Stayed 1 night in Sep 2025

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Candy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute change in plans

Very quick stay due to flight change. Location was great and shuttle service was so helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Stayed 1 night in Sep 2025