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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Lobby
Free daily continental breakfast
Property amenity
Outdoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$244
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Ballet Arizona
    ‪9 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(94 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(297 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

SureStay Hotel by Best Western Phoenix Airport puts you in the centre of Phoenix, 0.5 km (0.3 mi) from Celebrity Theater and 5.4 km (3.4 mi) from Chase Field. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Added amenities include laundry facilities, a television in a common area and a vending machine. Each morning free breakfast is served. There's also extended parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this Downtown Phoenix hotel include Mortgage Matchup Center and Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 5 min walk - 0.5 km
  • Ballet Arizona - 9 min walk - 0.8 km
  • El Zaribah Shriners Auditorium - 3 min drive - 3.1 km
  • Phoenix Convention Center - 5 min drive - 5.7 km
  • Chase Field - 5 min drive - 5.7 km

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Sky Harbor International Airport (PHX) - 7 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Helpings Cafe at UMOM New Day Center - ‬7 min walk
  • ‪Burger King - ‬2 min drive
  • ‪PHX Beer Co - ‬6 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 95 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Television in lobby
  • Smoking in designated areas
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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includes taxes & fees
23 Feb - 24 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Phoenix Airport?

Yep, SureStay Hotel by Best Western Phoenix Airport has a free self car park. Onsite parking is limited.

How much does it cost to stay at SureStay Hotel by Best Western Phoenix Airport?

As of 20 Feb 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Phoenix Airport on 22 Feb 2026 start from AU$243.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Phoenix Airport have a pool?

SureStay Hotel by Best Western Phoenix Airport has an outdoor pool.

Is SureStay Hotel by Best Western Phoenix Airport family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that SureStay Hotel by Best Western Phoenix Airport is a hit with families.

Does SureStay Hotel by Best Western Phoenix Airport serve breakfast?

You bet, guests speak well of the free continental breakfast here! Offered daily from 6:00 AM to 9:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at SureStay Hotel by Best Western Phoenix Airport?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

What time are check-in & check-out at SureStay Hotel by Best Western Phoenix Airport?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western Phoenix Airport?

No, only service animals are allowed.

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 948 out of 1756 reviews
Rating 8 - Good. 441 out of 1756 reviews
Rating 6 - Okay. 184 out of 1756 reviews
Rating 4 - Poor. 69 out of 1756 reviews
Rating 2 - Terrible. 114 out of 1756 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

JACK

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything all good.
Stayed 1 night in Nov 2025

6/10 Okay

deborah

Stayed 1 night in Nov 2025

8/10 Good

Lily, Nashville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff & place to park while traveling.
Stayed 1 night in Nov 2025

10/10 Excellent

Randy/Betty

Stayed 1 night in Nov 2025

4/10 Poor

Nancy

Liked: Cleanliness, staff & service, amenities
Review: The room was nice and clean, but the noise level was a major issue. I could hear people talking outside, street noise, airplanes, and even dogs barking next door. The neighborhood also didn’t feel very safe. I didn’t try the breakfast, so I can’t comment on that. The only positive was that the hotel is conveniently close to the airport.
Stayed 1 night in Nov 2025

10/10 Excellent

roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Efficient staff. Clean property.
Stayed 2 nights in Nov 2025

2/10 Terrible

Devon

Disliked: Cleanliness, staff & service, amenities
My flight was delayed due to weather alerts and ultimately canceled & rerouted to a different city, but the hotel wouldn’t budge on refunding my booking even when Hotels.com contacted them on my behalf. Never experienced this level of inflexibility/irrationality before & will avoid at all costs moving forward.
Stayed 1 night in Nov 2025

8/10 Good

Aldrian

Liked: Cleanliness, property conditions & facilities
Room is nice
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth Suzette

Stayed 1 night in Nov 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, amenities, property conditions & facilities
Told my Uber to keep driving and don't look back
Stayed 1 night in Nov 2025

8/10 Good

Connie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The accomodations were clean and very well maintained. New beds, linens, and furniture. Perfectly located near the airport and affordable. We will stay there whenever we gave warly morning flights out if Phoenix!
Stayed 1 night in Nov 2025

6/10 Okay

lorenzo

Stayed 1 night in Nov 2025

10/10 Excellent

gary, Vernon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean comfy room
Stayed 1 night in Nov 2025

4/10 Poor

purabi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Your breakfast was very disappointing. At least you could provide some waffles and some boiled eggs. The bananas you provided were rotten, and the mandarins were unripe. Coffee was terrible. Your signs on the front desk and breakfast room made customers feel like they were all thieves. You put vending machines in the breakfast room to make money for yourselves.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie, Boise

Liked: Cleanliness, property conditions & facilities
Clean & helpful staff
Stayed 1 night in Nov 2025

6/10 Okay

Darlene Chery

No complaints
Stayed 3 nights in Nov 2025

10/10 Excellent

Scott

Stayed 1 night in Nov 2025

6/10 Okay

John

Travelled with family
Liked: Staff & service
Room was in fair condition. The breakfast option werre poor.
Stayed 1 night in Nov 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very friendly staff, easy check in, very clean and comfortable room
Stayed 1 night in Nov 2025

10/10 Excellent

Mikiko

Liked: Cleanliness, staff & service
Easy check-in and out. Clean room. We stayed in a 1st floor, so we felt little noisy from people walking in and out in upstairs room...
Stayed 1 night in Nov 2025

4/10 Poor

Kathy R

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle took people everywhere and wasn't a hotel Shuttle. The room was drab not as pictured. It a motel. If you enter your room from the parking lot it's not a hotel. The breakfast was awful.
Stayed 1 night in Nov 2025

4/10 Poor

Karen

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The airport shuttle was nice and the room clean and decently decorated, but it’s a motel in an ugly area, so window shades stayed shut m, making for a dark room and I managed to walk past a prostitute on my way to the room. Have no idea how it managed an 8.6 rating.
Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice room and helpful staff. Shuttle to the airport worked perfect for us.
Stayed 1 night in Nov 2025

10/10 Excellent

Michele, Meridian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice rooms. They had breakfast and provide an airport shuttle. Great value!!
Stayed 1 night in Nov 2025

10/10 Excellent

Anita

Stayed 1 night in Nov 2025