SureStay Hotel by Best Western Phoenix Airport

2.5 star property
Hotel with free breakfast, a quick walk to Celebrity Theater

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool
Exterior
Reception
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
The current price is AU$108
includes taxes & fees
1 July - 2 July

Explore the area

Map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Celebrity Theater
    ‪5 min walk‬
  • Phoenix Convention Center
    ‪5 min drive‬
  • Chase Field
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

SureStay Hotel by Best Western Phoenix Airport puts you in the centre of Phoenix, 0.5 km (0.3 mi) from Celebrity Theater and 5.4 km (3.4 mi) from Chase Field. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include laundry facilities, a picnic area and multilingual staff. Each morning free breakfast is served. There's also extended parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this Downtown Phoenix hotel include PHX Arena and Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 5 min walk - 0.5 km
  • Phoenix Convention Center - 5 min drive - 5.7 km
  • PHX Arena - 5 min drive - 5.7 km
  • Chase Field - 6 min drive - 5.7 km
  • Arizona State University - 10 min drive - 11.3 km

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Sky Harbor International Airport (PHX) - 7 min drive

Restaurants

  • ‪Barrio Cafe - ‬7 min drive
  • ‪Four Peaks Brewing Company - ‬7 min drive
  • ‪PHX Beer Co - ‬6 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Red Devil Italian Restaurant & Pizzeria - ‬2 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, a quick walk to Celebrity Theater
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly SureStay Hotel by Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 95 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Phoenix Airport?

Yep, SureStay Hotel by Best Western Phoenix Airport has a free self car park. Onsite parking is limited.

How much does it cost to stay at SureStay Hotel by Best Western Phoenix Airport?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Phoenix Airport on 1 July 2025 start from AU$108.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Phoenix Airport have a pool?

SureStay Hotel by Best Western Phoenix Airport has an outdoor pool.

Is SureStay Hotel by Best Western Phoenix Airport family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that SureStay Hotel by Best Western Phoenix Airport is a hit with families.

Does SureStay Hotel by Best Western Phoenix Airport serve breakfast?

You bet, guests speak well of the free continental breakfast here! Offered daily from 6:00 AM to 9:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at SureStay Hotel by Best Western Phoenix Airport?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

What time are check-in & check-out at SureStay Hotel by Best Western Phoenix Airport?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western Phoenix Airport?

No, only service animals are allowed.

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 341 out of 659 reviews
Rating 8 - Good. 180 out of 659 reviews
Rating 6 - Okay. 75 out of 659 reviews
Rating 4 - Poor. 25 out of 659 reviews
Rating 2 - Terrible. 38 out of 659 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

8/10 Good

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Dirty streets
Stayed 1 night in Mar 2025

4/10 Poor

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern & clean. Noisy & paving parking lot. Smelly inside room. Barking dogs on adjoining property. Thin walls & floor can hear everything Close to airport & has shuttle.
Stayed 1 night in Mar 2025

4/10 Poor

Janette

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a motel where your door opens to the parking lot. Not in a great area but barely passable. cheaper than most so that should have been a sign— but 7 star rating at best. strange smell in room but everything appeared clean. bed was noisy- when moving it sounded like springs rubbing. shuttle to airport on the hour only and with 24 hour notice
Stayed 1 night in Mar 2025

2/10 Terrible

Tara

Stayed 2 nights in Mar 2025

4/10 Poor

Meryl

Liked: Staff & service, property conditions & facilities
I didnt like that there wasn't a hot tub and it said there was. That was a deal breaker.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Amenities
Very comfortable bed. The best one I've slept in in awhile.
Stayed 2 nights in Mar 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a very nice stay. The room was clean and bed was comfortable, everything looks new. We had a quiet night
Stayed 1 night in Mar 2025

8/10 Good

Pam

Liked: Property conditions & facilities
Disliked: Amenities
It is very convenient to airport. The desk clerk was helpful and friendly.
Stayed 1 night in Mar 2025

4/10 Poor

Paul, Hot Springs

Liked: Staff & service
Disliked: Cleanliness
I’ve never seen a toilet this small and I work in a hospital!! Can’t reach the toilet paper even if you’re standing (I used Kleenex from the other room. I walked to the convenience store for snacks and was told that you don’t go out after dark. The room looks clean though and the front desk guys were friendly.
Stayed 1 night in Mar 2025

4/10 Poor

Kay

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
None
Stayed 1 night in Mar 2025

8/10 Good

Larry

Liked: Staff & service, property conditions & facilities
Long wait tp check in, only one person working front desk
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was great
Stayed 2 nights in Mar 2025

8/10 Good

chris

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Gene

Business traveller
Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late but slept well and having a breakfast before heading on the road was nice!
Stayed 1 night in Feb 2025

2/10 Terrible

Freddrick

Disliked: Amenities
Trash
Stayed 1 night in Mar 2025

8/10 Good

Ana L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Room was clean and made up nicely.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Do not plan to leave the property if you stay here. The room is clean and modern, but safety comes first. The do have cameras all around the property but all that does is capture the crime, not prevent it. The management was kind and heard my concerns, also offered to have a staff person walk me from my room to the office at 3:00 am when I need the shuttle. ***Most important to note THIS IS NOT A HOTEL, it is a MOTEL*** False advertising and I had nowhere else to get to with no transportation. I would like my money refunded but I’m sure it won’t happen. I literally just heard gunshots 😳😳
Stayed 1 night in Mar 2025

2/10 Terrible

Anita

DO NOT BOOK. THIS IS A MOTEL IN A SKETCHY, UNSAFE NEIGHBORHOOD. Two floors, no elevator (good luck with your luggage) all rooms accessible from the OUTSIDE. We took one look and decided to stay elsewhere, even though we had passed the “free cancellation” deadline. DO NOT STAY HERE, THE LISTING IS MISLEADING and Expedia is intentionally not posting photos of the exterior of this motel so it can pass it off as a real hotel
Stayed 1 night in Mar 2025

4/10 Poor

Karen

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, but the walls were paper thin. I could hear every word the people next to us were saying. Noises from outside were loud as well. More than usual I’d say as I travel a lot. I’m glad I had ear plugs.
Stayed 1 night in Mar 2025