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Renaissance Phoenix Downtown

4.0 star property
Hotel with 2 restaurants, steps from Phoenix Convention Center

Photo gallery for Renaissance Phoenix Downtown

Exterior
Meeting facility
In-room safe, desk, laptop workspace, blackout curtains
Meeting facility
2 restaurants, lunch, dinner served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pet-friendly
The current price is AU$295
includes taxes & fees
29 June - 30 June

Explore the area

Map
100 N 1st Street, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪2 min walk‬
  • Footprint Center
    ‪5 min walk‬
  • Chase Field
    ‪7 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

55-inch TV with premium TV channels, pay films

Junior Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Executive Suite, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Club Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Club Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

55-inch TV with premium TV channels, pay films

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

55-inch TV with premium TV channels, pay films

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Designer toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

City view

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Designer toiletries
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Club Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Designer toiletries
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

55-inch TV with premium TV channels, pay films

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Designer toiletries
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Studio Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Club Studio Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
  • 72 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Designer toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Designer toiletries
  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

Renaissance Phoenix Downtown places you in the centre of Phoenix, steps from Phoenix Convention Center and within a short 5-minute stroll of Footprint Center. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a 24-hour gym. .The restaurant, Dust Cutter, serves American cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. Business amenities include 22 meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. To-go breakfast is available. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Downtown Phoenix hotel include Chase Field and Biltmore Fashion Park.

What's nearby

  • Phoenix Convention Center - 2 min walk - 0.2 km
  • Footprint Center - 5 min walk - 0.5 km
  • Chase Field - 7 min walk - 0.6 km
  • Arizona Center - 7 min walk - 0.6 km
  • The Van Buren - 8 min walk - 0.8 km

Getting around

  • Washington - Central Station - 3 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Cornish Pasty Co. - ‬2 min walk
  • ‪Potbelly Sandwich Shop - ‬5 min walk
  • ‪Majerle's Sports Grill - ‬2 min walk

About this property

Renaissance Phoenix Downtown

Hotel with 2 restaurants, steps from Phoenix Convention Center
Renaissance Phoenix Downtown offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 22 meeting rooms. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Renaissance Phoenix Downtown. Parking is available for a fee.

This 4-star Phoenix hotel is smoke free.

  • 1 building
  • 518 guestrooms or units
  • 19 levels
  • 2 dining venues
  • 4746 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Renaissance Phoenix Downtown offers 518 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Phoenix hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Croatian, English, Filipino, Spanish

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Exterior

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4.5 out of 5, Wonderful, 1,021 reviews
The price is AU$285
includes taxes & fees
13 June - 14 June
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 42 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Breakfast to-go available for a fee: USD 3 to 8 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dust Cutter
  • Starbucks

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 3 to 8 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 42 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phoenix Downtown Renaissance
Renaissance Hotel Phoenix Downtown
Renaissance Phoenix Downtown
Renaissance Phoenix Downtown Hotel Phoenix
Renaissance Phoenix Downtown Hotel
Renaissance Hotel
Renaissance Phoenix Phoenix
Renaissance Phoenix Downtown Hotel
Renaissance Phoenix Downtown Phoenix
Renaissance Phoenix Downtown Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Renaissance Phoenix Downtown?

Renaissance Phoenix Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Phoenix Downtown?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Renaissance Phoenix Downtown on 29 June 2025 start from AU$248.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Phoenix Downtown?

Yep, Renaissance Phoenix Downtown has covered valet parking with in/out privileges for USD 42 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Does Renaissance Phoenix Downtown have a pool?

Renaissance Phoenix Downtown has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6 AM to 10 PM.

Is Renaissance Phoenix Downtown family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Renaissance Phoenix Downtown is a hit with families.

Does Renaissance Phoenix Downtown serve breakfast?

Sure does, to-go brekkie is served at Renaissance Phoenix Downtown.

Is there a free airport shuttle available at Renaissance Phoenix Downtown?

No, Renaissance Phoenix Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Phoenix Downtown?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Renaissance Phoenix Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Renaissance Phoenix Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1004 reviews
Rating 8 - Good. 189 out of 1004 reviews
Rating 6 - Okay. 66 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Chasidy

Stayed 1 night in Mar 2025

10/10 Excellent

Kelly, Laguna Niguel

Stayed 2 nights in Feb 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay very clean and nice also great customer service
Stayed 2 nights in Feb 2025

10/10 Excellent

Hector, Luquillo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Good bedding. Clean!
Stayed 3 nights in Feb 2025

10/10 Excellent

jeff

Stayed 3 nights in Feb 2025

6/10 Okay

Hiroji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Jan 2025

10/10 Excellent

Vikki Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Bryan

Stayed 4 nights in Jan 2025

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! We stayed in the handicap accessible room for my husband who uses a wheelchair and I have to say it was the best room layout for his needs that we've ever been in. Will stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel service was great and in a perfect spot downtown near all the restaurants and bars
Stayed 1 night in Nov 2024

8/10 Good

Michael

Travelled with partner
Liked: Staff & service, amenities
Liked everything, but the shower looks like it might have mold issues. Black particles were at the bottom of the shower doors and the drain looked black
Stayed 1 night in Jan 2025

10/10 Excellent

Kyndal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and quiet. TV easy to use.
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Keyote

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasurable place.
Stayed 3 nights in Dec 2024

10/10 Excellent

CHRISTOPHER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasing place, good area and clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Jan 2025

10/10 Excellent

Gianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my overnight stay here for their New Year’s Eve party. Friendly staff, clean hotel and plenty of food places in and around the hotel. Highly recommend for anybody needing a stay in DT PHX.
Stayed 1 night in Dec 2024

2/10 Terrible

MELISSA

Stayed 3 nights in Oct 2024

10/10 Excellent

Takashi, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe
Stayed 1 night in Dec 2024

6/10 Okay

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Honestly the Dust Cutter is a great bar fantastic drinks, but the standard king rooms though were not anything special.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We stayed because K-State promoted the Hotel

We were in town for the Rate Bowl. Our stay was 12/23-12/27. We found being Bowl game week and games (college & NFL) being televised the bar would be able to show games. There were not able to show the Chiefs on Netflix and it was quite unprofessional when 4 staff members were trying to hook up a compter to a tv to get the game. During that fame (where people watched on their phones in the bar), there were numerous people who walked in and left because the game wasnt on. Its a hige football week and " the ball was dropped". The hotel was filled with K-State fans in for the bowl game on the 26th. There was inadequate staffing in the bar area from the 25th through the morning of the 27th. The wait times for drink service were long, when it came to the menu the waitresses didnt know the menu, there was no food option between breakfast and lunch. I understand it was Christmas but we should have been afforted the service we paid for. There was also a good amount of complaining by several bartenders who were alone behind the bar. It was uncomfirtable to say the least. However, while in the bar, the The exception to the service was Rhonda. She handled the bar and table service fantastically. She is a true example of professionalism and very customer oriented.customer service.
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meh

Construction not mentioned at all during check in Moved after being woken up the first two days. Second room was in horrible condition - shower barely worked - dirty
Stayed 3 nights in Dec 2024

10/10 Excellent

Dean

Stayed 1 night in Nov 2024