Premier Inns Metro Center

2.5 star property
Family-friendly Phoenix hotel in North Mountain with free parking

Choose dates to view prices

Photo gallery for Premier Inns Metro Center

Outdoor pool
Exterior
Pillow-top beds, desk, WiFi, bed sheets
Lobby
Combined shower/bathtub, free toiletries, towels
Reviews
5.8

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Restaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Explore the area

Map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Popular LocationMetrocenter9 min walk
  • Popular LocationCastles N' Coasters11 min walk
  • Popular LocationGrand Canyon University9 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)21 min drive

Room options

Deluxe King, Non Smoking

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Shower/bath combination
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Standard King, Non-Smoking

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Shower/bath combination
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Shower/bath combination
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

Premier King, Non-Smoking

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Shower/bath combination
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Smoking

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Shower/bath combination
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Shower/bath combination
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

Standard King, Smoking

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Shower/bath combination
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Shower/bath combination
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Shower/bath combination
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Shower/bath combination
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Shower/bath combination
Cable channels
Daily housekeeping
Desk
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Shower/bath combination
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
TV
Pillow-top bed
Shower/bath combination
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Phoenix

A family-friendly stay in Phoenix awaits you at Premier Inns Metro Center. Within just a 15-minute stroll, you'll find Metrocenter and Castles N' Coasters. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include Wi-Fi in public areas, a children's swimming pool and laundry facilities. .Attractions within a 15-minute drive of this North Mountain hotel include Grand Canyon University and Happy Valley Towne Centre.

What's nearby

  • Metrocenter - 9 min walk
  • Castles N' Coasters - 11 min walk
  • Arizona State University-West Campus - 6 min drive
  • Grand Canyon University - 9 min drive
  • State Farm Stadium - 19 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 4 min drive
  • Sky Harbor International Airport (PHX) - 22 min drive

Restaurants

  • In-N-Out Burger - 7 min walk
  • Starbucks - 9 min walk
  • Raising Cane's Chicken Fingers - 2 min walk
  • Chick-Fil-A - 12 min walk
  • Panera Bread - 7 min walk

About this property

Premier Inns Metro Center

Family-friendly Phoenix hotel in North Mountain with free parking
Premier Inns Metro Center offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A business centre and meeting rooms are available. A vending machine, an arcade/games room, and laundry facilities are also featured at the family-friendly Premier Inns Metro Center. Free self parking is available.

  • 146 guestrooms or units
  • 2 levels
  • 4 buildings
  • Conference rooms
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Games room or arcade
  • ATM
  • Bar or lounge
  • Dining venue
Premier Inns Metro Center offers 146 air-conditioned accommodations, with free toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Daily housekeeping

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • In-room accessibility
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5.99 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 5.99 per night (rates may vary)
  • Pet deposit: USD 25 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express.
    For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available.

We should mention

  • Pool access is available 24 hours a day.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Premier Inns Metro Center?

Premier Inns Metro Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Premier Inns Metro Center?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Premier Inns Metro Center on 29 May 2024 start from AU$122.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Premier Inns Metro Center?

Yep, Premier Inns Metro Center has a free self car park.

Does Premier Inns Metro Center have a pool?

Premier Inns Metro Center has an outdoor pool and a kids' pool. The pool is open 24 hours.

What makes Premier Inns Metro Center a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Premier Inns Metro Center.

Is Premier Inns Metro Center family-friendly?

You bet! With amenities such as a children's pool, an arcade and laundry facilities, it's no surprise that Premier Inns Metro Center is a hit with families.

Is there a free airport shuttle available at Premier Inns Metro Center?

No, Premier Inns Metro Center does not offer an airport shuttle service.

Is there a bar or restaurant at Premier Inns Metro Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Premier Inns Metro Center?

Check-in begins at 3 PM. Check-out time is noon.

Premier Inns Metro Center Reviews

Reviews

5.8
Rating 10 - Excellent. 313 out of 1192 reviews" "
Rating 8 - Good. 173 out of 1192 reviews" "
Rating 6 - Okay. 150 out of 1192 reviews" "
Rating 4 - Poor. 128 out of 1192 reviews" "
Rating 2 - Terrible. 428 out of 1192 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Cassandra

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The property was poorly maintained. Extremely noisy. Vagrants roaming. Dogs barking.woken up by people sitting in chairs outside my room having a noisy chat fest. Asked politely for quiet and got threatened, violently. Tried getting ice and cubes came out with black chunks. We were provided with one single serve coffee packet, that looked like something had chewed it open. No trash can in the bathroom. . Had to check out at 7:30 am,forcing me to cancel part of my business in town.due to threats of violence. This will now cost me more time and money, as I will now have to plan another trip to make up forthe lost time. This is unacceptable. I am a very disappointed customer.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Way too expensive for being rundown & dirty
We couldn't even enter the hotel lobby to do our registration cuz it's being renovated so we had to use the night window. It took quite a long time for an employee to even acknowledge us & inconvenienced that we asked her to do her job. The property is run down, a lot of the doors are screwed shut from the outside, there's a giant hole in the parking lot, and homeless people everywhere. The condition of our room was very poor: door had to be slammed very hard in order for it to close, huge scratches/gouge marks in the dirty floor, food & candy wrappers left behind the bed & around the room, the sheets & towels were thin & rough and looked like they hadn't been washed from the previous occupants & had black stains on them along with what looks like an old blood stain on the fitted sheet. In the shower, the hot and cold water were backwards & the hot water was difficult to find. There was a very small section on the cold side that will produce hot water but it takes about 30 min's to heat up, if you can even find it. We were told there would be a microwave in the room & the lobby but there was none in the room and the lobby doors were locked at all times. The refrigerator in the room barely kept anything cold & only one trash can for the entire room. The bed was very uncomfortable, sounded like it was breaking when you sat on it, and the right leg was being by a cinder block which we accidentally kicked several times. And there was no daily housekeeping, you had to request it.
Stayed 1 night in Feb 2024

4/10 Poor

Mathew

Stayed 3 nights in Jan 2024

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very unprofessional. To make things worse, my room was absolutely disgusting I walked in, took and walked out. I did not stay there. I legit had bullet holes in my window which was taped with packaging taped to hold the window together. There were cigarette burns all over the night stand. The bathroom and sink area was disgustingly filthy and there was some type of substance smeared on the walls. Will never book a room there again
Stayed 2 nights in Feb 2024

4/10 Poor

Gage

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Douglas

Travelled with family
This place was awful. From the bullet proof glass and locked lobby to the unpainted interior and lack ANY furniture. We felt unsafe and at risk of disease.
Stayed 1 night in Feb 2024

2/10 Terrible

Moua

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very dirty place to stay. The room smells awful with dirty floor, broken bathroom doorknob, and cracked bathroom door. The bed sheets were dirty. They only provide a thin sheet as blanket.
Stayed 3 nights in Feb 2024

2/10 Terrible

Janete

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There should be an option to give ZERO stars. AVOID this place unless you want a dirty and unsafe place to stay. We did not stay & found a better hotel. Old photos on the web, buildings/rooms looked run down; the neighborhood had homeless partying, and the room looked bare with beds looking bare and dirty. Encountered occupants with dogs/cats that looked like they were permanent occupants. Wondered why the hotel had a security that was fully armed and finally realized why.

2/10 Terrible

Ernest, Page

Disliked: Cleanliness, staff & service, property conditions & facilities
No wash cloth , old beer bottle caps still present, no outlet by bed !!
Stayed 1 night in Feb 2024

4/10 Poor

Emmanuel

Travelled with family
Disliked: Staff & service, property conditions & facilities
I had to wait nearly two hours after check in time to receive my room. After the key was given, I went to the room to drop off bagagge, the cleaning person was still there. She was really nice. Shower rod was broken, she had to go get another one. Even though room was non-smoking, the room smelled like smoke. Only two towels, even though there were three guests were registered. The fact that you must pay for wifi separatey should be stated more clearly. Bathroom sink was kind of backed up, and drained slowly. Showerhead is in such a way that you had to angle it just right, or water would spray everywhere.
Stayed 3 nights in Feb 2024