Awful! The woman that checked us in at night was so so super great! The one that checked me out was equally awful!! She wouldn't gimme a receipt, then after I left, she charged my card for more than the room!!! Said I had an unauthorized guest in my room, and that I smoked in the room!!! First off, the "unauthorized Guest" was with me at the front desk at check in!! The nice woman took his ID, and I assumed out him in the system.. Second I don't smoke.. my guest does, but she can go on camera and SEE that he went outside HOW MANY TIMES??? just to smoke?!? Unreal!! Nope!!! NEVER again?!!!