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DoubleTree by Hilton Phoenix North

4.0 star property
Suburban Phoenix hotel in North Mountain with free parking

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Photo gallery for DoubleTree by Hilton Phoenix North

Outdoor pool
Ballroom
Premium bedding, down duvets, in-room safe, desk
Restaurant
Lobby
Reviews
8.0

Very good

Explore the area

Map
10220 N Metro Pkwy E, North Mountain, Phoenix, AZ, 85051
  • Popular LocationCastles N' Coasters11 min walk
  • Popular LocationArizona State University-West Campus6 min drive
  • Popular LocationGrand Canyon University9 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)21 min drive

Room options

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

9/10 Wonderful

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.3/10 Very good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

8.7/10 Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Patio

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Patio

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Patio

8.3/10 Very good

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

8.4/10 Very good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Best Western North Phoenix Hotel
Pool
Hot tub
Breakfast included
Pet-friendly
4.4 out of 5, Excellent, (1003)
The price is AU$150
for 1 night
includes taxes & fees
6 June - 7 June
Best Western North Phoenix Hotel

About the area

Phoenix

At DoubleTree by Hilton Phoenix North, you'll be 0.9 km (0.6 mi) from Castles N' Coasters and 5.8 km (3.6 mi) from Arizona State University-West Campus. Highlights at this hotel include a restaurant, free self-parking and a free area shuttle. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Additionally, you'll find a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also extended parking, along with the convenience of an area shuttle. .Sights within a 10-minute drive of this North Mountain hotel include Cave Creek Golf Course and Sahuaro Ranch Park.

What's nearby

  • Metrocenter - 8 min walk
  • Castles N' Coasters - 11 min walk
  • Arizona State University-West Campus - 6 min drive
  • Grand Canyon University - 9 min drive
  • State Farm Stadium - 19 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 4 min drive
  • Sky Harbor International Airport (PHX) - 22 min drive

Restaurants

  • In-N-Out Burger - 8 min walk
  • Starbucks - 7 min walk
  • Raising Cane's Chicken Fingers - 4 min walk
  • Chick-Fil-A - 10 min walk
  • Panera Bread - 5 min walk

About this property

DoubleTree by Hilton Phoenix North

Suburban Phoenix hotel in North Mountain with free parking
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 14004 square feet (1301 square metres) and includes conference space. A free area shuttle within 5 miles is available. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Phoenix North. The hotel can provide concierge services and wedding services. Self parking is free. The property offers extended parking privileges.

This Phoenix hotel is smoke free.

  • 1 building
  • 284 guestrooms or units
  • 5 levels
  • Conference rooms
  • 14004 sq ft of conference space
  • 1301 sq. m of conference space
  • Built in 1982
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Dining venue
DoubleTree by Hilton Phoenix North offers 284 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 miles
  • Area shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,004 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 13 2024 to December 31 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from 18 January 2024 to 31 July 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 6 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Metro Plaza
Metro Plaza
Metro Plaza Hotel
Metro Plaza Hotel Phoenix
Metro Plaza Phoenix
Brixton Phoenix North
Radisson Phoenix North
DoubleTree Hilton Phoenix North Hotel
DoubleTree Hilton Phoenix North
Doubletree By Hilton Phoenix
DoubleTree by Hilton Phoenix North Hotel
DoubleTree by Hilton Phoenix North Phoenix
DoubleTree by Hilton Phoenix North Hotel Phoenix

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Phoenix North?

DoubleTree by Hilton Phoenix North offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Phoenix North?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Phoenix North on 23 June 2024 start from AU$145.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Phoenix North?

Yep, DoubleTree by Hilton Phoenix North has a free self car park.

Does DoubleTree by Hilton Phoenix North have a pool?

Yep, and guests recommend it! DoubleTree by Hilton Phoenix North has a pool. The swimming pool will be unavailable from March 13 2024 to December 31 2024 (dates subject to change). The property will be renovating one of the swimming pools from January 18 2024 until July 31 2024 (completion date subject to change).

Does DoubleTree by Hilton Phoenix North serve breakfast?

Yeah, breakfast is offered daily.

Is there a free airport shuttle available at DoubleTree by Hilton Phoenix North?

No, DoubleTree by Hilton Phoenix North does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Phoenix North?

Yep, you can grab a meal at DoubleTree by Hilton Phoenix North's onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Phoenix North?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Phoenix North?

Furry friends are welcome at DoubleTree by Hilton Phoenix North, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

DoubleTree by Hilton Phoenix North Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 634 out of 1300 reviews" "
Rating 8 - Good. 301 out of 1300 reviews" "
Rating 6 - Okay. 167 out of 1300 reviews" "
Rating 4 - Poor. 100 out of 1300 reviews" "
Rating 2 - Terrible. 98 out of 1300 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Ruben

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I requested a deluxe room and was given a handicap room. Shower sprayed water all over the floor in bathroom making it unsafe to walk on
Stayed 2 nights in Feb 2024

2/10 Terrible

Mark, Howards Grove

Travelled with family
Disliked: Staff & service, property conditions & facilities
We were placed in a room on the top floor in the very bqck of the hotel. Clerk did not advise which entrance to use to get to room . Toilet leaked on floor. Pool area closed. Facility seemed run down. Staff was not friendly, helpful or seem to care
Stayed 1 night in Feb 2024

4/10 Poor

Alexis

Disliked: Staff & service, amenities, property conditions & facilities
Pool and hot tub were closed and I wasn’t informed until I arrived. It was one of the reasons I booked it. I was told a late check out wouldn’t be a problem but then the day of I was able to do the late check out. Very disappointed
Stayed 3 nights in Jan 2024

4/10 Poor

Jessica

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property was not what I was expecting for a Hilton. The rooms are out dated and bathroom door barely worked (sliding door). When selecting this property, one of the features stated breakfast included but breakfast was not included with the room which was $340 for the night. Definitely not worth the price we paid, especially since upon arrival when we found out their pool is shut down due to a sink hole underneath it. The front desk said the pool will most likely be shut down through the summer. They should probably shut down the hotel and fix the rooms as well. Should have taken pictures for proof as the pictures on Expedia of this hotel are not the same. Also should mention that the area the hotel is located in is shady - that’s more of an FYI for anyone considering booking.
Stayed 1 night in Feb 2024

6/10 Okay

Alyssa

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

D Joan

Stayed 5 nights in Feb 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great only down fall was the pool is closed.
Stayed 3 nights in Feb 2024

2/10 Terrible

Drew

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t recommend
Don’t recommend
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is old and outdated
Hotel is old and outdated. Very disappointed that this is a doubletree hotel as it was not close to the standard I expect. Furniture in lobby was old and stained. Elevators were old and barely worked. Several ice machines were out of service. Hotel needs major work done.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dan

Stayed 1 night in Feb 2024