See all properties
Save

Home2 Suites by Hilton Ridley Park Philadelphia Airport South

3.0 star property
Hotel with free breakfast, in the vicinity of Subaru Park

Photo gallery for Home2 Suites by Hilton Ridley Park Philadelphia Airport South

Exterior
Full-sized fridge, microwave, dishwasher, coffee/tea maker
1 bedroom, in-room safe, desk, laptop workspace
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet-friendly
The current price is AU$245
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
145 Stewart Avenue, Ridley Park, PA, 19078
  • Place, Harrah's Casino and Racetrack
    ‪5 min drive‬
  • Place, Swarthmore College
    ‪6 min drive‬
  • Place, Subaru Park
    ‪8 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom, Kitchenette

7.2 out of 10
Good
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed, Kitchenette

50-inch Smart TV with satellite channels, TV, Netflix

Classic Studio Suite, 1 King Bed with Sofa bed, Kitchenette

9.4 out of 10
Exceptional
(37 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio, Multiple Beds, Kitchenette (2 Queen Beds & Sofa Bed)

1 bedroom, in-room safe, desk, laptop workspace

Classic Studio, Multiple Beds, Kitchenette (2 Queen Beds & Sofa Bed)

8.8 out of 10
Excellent
(58 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Accessible Bathtub, Bathtub (Accessible)

Eco-friendly toiletries, hair dryer, towels, soap

Studio Suite, Multiple Beds, Accessible Bathtub, Bathtub (Accessible)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Mobility Accessible, Bathtub (Mobility & Hearing)

Eco-friendly toiletries, hair dryer, towels, soap

Studio Suite, Multiple Beds, Mobility Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub, Bathtub (Accessible)

Eco-friendly toiletries, hair dryer, towels, soap

Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub, Bathtub (Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower Accessible)

Eco-friendly toiletries, hair dryer, towels, soap

Studio Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower Accessible)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Hearing Accessible (Hearing Accessible)

Eco-friendly toiletries, hair dryer, towels, soap

Studio Suite, 1 King Bed with Sofa bed, Hearing Accessible (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Hearing Accessible (Hearing Accessible)

Eco-friendly toiletries, hair dryer, towels, soap

Deluxe Suite, 1 Bedroom, Hearing Accessible (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Roll-in Shower (Roll-In Shower Accessible)

Eco-friendly toiletries, hair dryer, towels, soap

Studio Suite, Multiple Beds, Roll-in Shower (Roll-In Shower Accessible)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Hearing Accessible (Hearing Accessible)

Eco-friendly toiletries, hair dryer, towels, soap

Studio Suite, Multiple Beds, Hearing Accessible (Hearing Accessible)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

You may also like

Ad
Exterior

The Ritz-Carlton, Philadelphia

Center City
  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,003 reviews
The price is AU$561
includes taxes & fees
2 Nov - 3 Nov
The Ritz-Carlton, Philadelphia

About the area

Ridley Park

At Home2 Suites by Hilton Ridley Park Philadelphia Airport South, you'll be 8.2 km (5.1 mi) from Subaru Park and 15.9 km (9.9 mi) from Wells Fargo Center. Highlights at this hotel include an indoor swimming pool, a complimentary breakfast and in-room kitchenettes. .Enjoy the 24-hour gym and pool loungers. Meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also self parking, along with the convenience of a free airport shuttle. .Places within a 15-minute drive of this 3-property class Ridley Park hotel include Citizens Bank Park and Lincoln Financial Field.

What's nearby

  • Harrah's Casino and Racetrack - 5 min drive - 4.2 km
  • Swarthmore College - 6 min drive - 7.7 km
  • Subaru Park - 8 min drive - 9.8 km
  • Wells Fargo Center - 13 min drive - 15.9 km
  • Lincoln Financial Field - 13 min drive - 16.2 km

Getting around

  • Ridley Park Station - 2 min drive
  • PHL Airport Terminals E & F Station - 8 min drive
  • Philadelphia International Airport (PHL) - 8 min drive

Restaurants

  • ‪Cracker Barrel - ‬5 min walk
  • ‪Stinger's Waterfront - ‬20 min walk
  • ‪Denny's - ‬17 min walk
  • ‪Stargate Diner - ‬1 min drive
  • ‪Domino's Pizza - ‬3 min drive

About this property

Home2 Suites by Hilton Ridley Park Philadelphia Airport South

Hotel with free breakfast, in the vicinity of Subaru Park
Home2 Suites by Hilton Ridley Park Philadelphia Airport South offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Home2 Suites by Hilton Ridley Park Philadelphia Airport South also features barbecue grills, laundry facilities, and a front desk safe. For a fee, parking is available.

This 3-star Ridley Park hotel is smoke free.

  • 113 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2019
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • BBQ grill(s)
  • Lift
  • No smoking on site
Home2 Suites by Hilton Ridley Park Philadelphia Airport South offers 113 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include complimentary toiletries and hairdryers.

50-inch Smart televisions come with satellite channels, pay-per-view films and Netflix. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Lobby lounge
SpringHill Suites Philadelphia Airport Ridley Park
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Free WiFi
4.4 out of 5, Excellent, 1,002 reviews
The price is AU$226
includes taxes & fees
26 Oct - 27 Oct
SpringHill Suites Philadelphia Airport Ridley Park

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Home2 Suites by Hilton Ridley Park Philadelphia Airport South?

Home2 Suites by Hilton Ridley Park Philadelphia Airport South offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Home2 Suites by Hilton Ridley Park Philadelphia Airport South?

As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Home2 Suites by Hilton Ridley Park Philadelphia Airport South on 26 Oct 2025 start from AU$245.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Home2 Suites by Hilton Ridley Park Philadelphia Airport South?

Yep, Home2 Suites by Hilton Ridley Park Philadelphia Airport South has an uncovered self car park with in/out privileges for USD 10 per day.

Does Home2 Suites by Hilton Ridley Park Philadelphia Airport South have a pool?

Home2 Suites by Hilton Ridley Park Philadelphia Airport South has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 7:00 PM.

Is Home2 Suites by Hilton Ridley Park Philadelphia Airport South family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Home2 Suites by Hilton Ridley Park Philadelphia Airport South is a hit with families.

Does Home2 Suites by Hilton Ridley Park Philadelphia Airport South serve breakfast?

Sure does, complimentary buffet brekkie is served weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Home2 Suites by Hilton Ridley Park Philadelphia Airport South?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

What time are check-in & check-out at Home2 Suites by Hilton Ridley Park Philadelphia Airport South?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Home2 Suites by Hilton Ridley Park Philadelphia Airport South Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1004 reviews
Rating 8 - Good. 208 out of 1004 reviews
Rating 6 - Okay. 49 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 43 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to our visiting location in Ridley
Stayed 1 night in Jul 2025

10/10 Excellent

otelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Pit Master, HYRUM

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My only downside was no hot tub, Denise and the rest of the staff were all super pleasant and helpful! Rooms were clean, beds are nice and Breakfast was yummy! 100% would stay again
Stayed 2 nights in Jun 2025

2/10 Terrible

Charlene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive Non Caring Hotel

My room was not cleaned in the 10 days that I stayed. I had to keep asking for more towels and washcloths. Toilet seat broke and they were told in the morning but when I returned to the hotel, it wasn’t fixed. Called front desk and was told he didn’t know where the toilet seats were kept. He told me I could use the bathroom in the lobby if I wanted. The next day someone came to fix the toilet seat and he said the hotel didn’t have any other toilet seats. Took cups from lobby since they were never replaced in my room .!Don’t stay here!!!!
Stayed 10 nights in Jun 2025

10/10 Excellent

Logan

Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Solomon, Maple Grove

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Home2 Suites rooms were very clean and family frendly located close to both the City of Philadelphia and the Airport! The staff were very friendly and curious!!
Stayed 4 nights in Jul 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we liked the hotel. We didn’t have sheets for the sofa bed and hot no response when calling the front desk. We had to go downstairs to ask for sheets. Room was booked for four people. There is nothing really else in the area so hard if you don’t have a car. Hotel was clean and staff was very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

TRACEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming. Rooms felt private and spacious.
Stayed 3 nights in Jun 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Alicia

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything I needed.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah, Tucson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth Rhoads

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Mar 2025

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gas station and stores nearby so very convenient. Staff was very friendly and helpful. The room was great except that the couch cushion had a stain on it
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities, property conditions & facilities
We had an issue with our room but we reached out to Mike the general manager and he resolved our issue. He was very helpful and empathetic. Thanks Mike. We came in for a family reunion and baseball game. The stadium is about a 25 minute drive. The pool was nice. The parking was easy.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
We had an issue with our room and we reached out to Mike the general manager. He was very understanding and an incredible manager. He fixed our issue right away. Thank you Mike. We came in for a family reunion and a baseball game. It’s about 25 minutes to the stadium. The pool was nice.
Stayed 1 night in Jun 2025

10/10 Excellent

LeAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Jun 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Home2Suites by Hilton

Room was comfortable, clean and loved the kitchenette. Staff are very friendly an helpful. The morning breakfast is simply great! And so close to the Philly airport!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jessica

Stayed 1 night in Jun 2025

2/10 Terrible

Fernando

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Not nice staff, poor breakfasts.
Stayed 2 nights in Jun 2025

4/10 Poor

Sanvel

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I’ve never experienced such terrible customer service at a hotel reception. The young woman working there was extremely rude, angry, and clearly annoyed by everything around her. She constantly sighed, made unnecessary comments, and was visibly irritated — especially by children. My kids are only five years old, and while they were talking (maybe a bit loudly, as kids do), they were not screaming or misbehaving. It was the middle of the day, not late at night, but she kept telling them to be quiet as if we were in a library, not a family hotel. It got even worse when she came to the pool area, where there were about 30 kids swimming, laughing, and having fun — like children should. She kept coming over to tell them to be quiet. How can you expect silence from 30 kids playing in a pool? That’s just not realistic or acceptable. To make things even more upsetting, she started filming my children without my permission — completely unacceptable. Later, when we were simply waiting by the elevator, she actually came over again to tell us off and demanded silence. It was shocking and honestly ruined our whole experience. We felt like we weren’t allowed to talk, laugh, or simply enjoy our time there. The hotel itself was clean and nice, but this staff member’s behavior was a huge disappointment. I really hope management takes this seriously because no one should feel this way during their stay.
Stayed 2 nights in Jun 2025

2/10 Terrible

Dustin

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs some TLC

The overnight desk staff and the shuttle driver were amazing. My flight was delayed so I arrived after 1am. They were helpful and made me feel safe. The room however - had seen better days. Water took over 2 mins to warm up. SUPER LOW water pressure out of the traditional shower head so I had to use the hand held. The window only had a pull down shade, no curtains. It had been pulled down too long and could not be raised so let in light from the parking lot, shining right on the bed. Two of the 4 bath towels provided had pubic hairs on them. I had to call down and request a blow dryer.
Stayed 1 night in Jun 2025

4/10 Poor

Adam

Travelled with family
Disliked: Amenities, property conditions & facilities
AC was broken, room heated up to 80 which made it impossible for my kids to sleep. The pull out couch mattress was stained and the “bedding” provided was one sheet and a stained pillow. This was my airport go-to, not any more
Stayed 1 night in Jun 2025