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The Westin Ottawa

4.0 star property

Photo gallery for The Westin Ottawa

Meeting facility
Meeting facility
Exterior
Lobby
2 restaurants, breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly
  • Air-conditioning
The current price is AU$362
includes taxes & fees
18 May - 19 May

Explore the area

View map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
  • Place, Rogers Centre Ottawa
    ‪1 min walk‬
  • Place, Rideau Canal
    ‪1 min walk‬
  • Place, Byward Market Square
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(108 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(78 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(34 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

9.8 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed (View)

Junior Suite, 1 King Bed with Sofa bed (View) | Living area

Junior Suite, 1 King Bed with Sofa bed (View)

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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reStays Ottawa

Downtown Ottawa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
4.8 out of 5, Exceptional, 1,603 reviews
The price is AU$273
includes taxes & fees
3 May - 4 May
reStays Ottawa

About the area

Ottawa

The Westin Ottawa places you in the centre of Ottawa, connected to the convention centre and within a short 5-minute stroll of Rideau Canal and Rogers Centre Ottawa. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a 24-hour gym. .The restaurant, Daly's Restaurant, is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the Hot tub and sauna as well as access to bike hire and racquetball/squash. 473612 square feet (44000 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. To-go breakfast is available on weekdays between 7:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Downtown Ottawa hotel include University of Ottawa and Byward Market Square.

What's nearby

  • Rogers Centre Ottawa - 1 min walk - 0.0 km
  • Rideau Canal - 1 min walk - 0.0 km
  • Byward Market Square - 5 min walk - 0.5 km
  • University of Ottawa - 5 min walk - 0.5 km
  • Parliament Hill - 7 min walk - 0.6 km

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪Dining Hall - ‬6 min walk
  • ‪The Highlander Pub - ‬5 min walk
  • ‪JOEY Rideau - ‬2 min walk
  • ‪Poulet Rouge - ‬5 min walk

About this property

The Westin Ottawa

As a guest of The Westin Ottawa, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 473612 square feet (44000 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Westin Ottawa. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

  • 492 guestrooms or units
  • 24 levels
  • 2 dining venues
  • Conference rooms
  • 473612 sq ft of conference space
  • 44000 sq. m of conference space
  • Built in 1984
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Westin Ottawa offers 492 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 50-inch LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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The price is AU$341
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 33 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 62 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping centre

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 473,612 square feet of conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (81 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults and CAD 5 to 25 for children
  • Fee for in-room wireless Internet: CAD 10.95 per day (rates may vary)
  • Valet parking fee: CAD 62 per day (in/out privileges)
  • Off site parking fee: CAD 33 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

What is the cancellation policy at The Westin Ottawa?

The Westin Ottawa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Ottawa?

As of 29 Apr 2026, prices found for a 1-night stay for 2 adults at The Westin Ottawa on 18 May 2026 start from AU$362, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Ottawa?

Yep, The Westin Ottawa has covered valet parking with in/out privileges for CAD 62 per day.

Is there a spa on site at The Westin Ottawa?

There's no onsite spa, but this property does offer services like massages.

Does The Westin Ottawa have a pool?

The Westin Ottawa has an indoor pool. The pool is open 6:30 AM to 10:00 PM.

What luxury perks are available at The Westin Ottawa?

The Westin Ottawa features an indoor pool, 1 hot tub and 2 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Westin Ottawa a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Ottawa.

Is The Westin Ottawa family-friendly?

You bet! With amenities such as a deli and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Ottawa is a hit with families.

Does The Westin Ottawa serve breakfast?

You bet, to-go breakfast is on offer on weekdays from 7:30 AM to 11:00 AM and weekends between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at The Westin Ottawa?

No, The Westin Ottawa does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Ottawa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Ottawa?

Check-in begins at 4:00 PM. Check-out time is noon.

The Westin Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 712 out of 1055 reviews
Rating 8 - Good. 204 out of 1055 reviews
Rating 6 - Okay. 85 out of 1055 reviews
Rating 4 - Poor. 27 out of 1055 reviews
Rating 2 - Terrible. 27 out of 1055 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Jenna

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Our stay at the Westin was unfortunately, okay at best. The property was undergoing renovations at the time, which I am hopeful were in the rooms, as our room was very outdated and run-down. The wallpaper was bubbling everywhere, baseboards off the walls, the couch was very small, the bathroom was very difficult to use - it was on old wood top that was cracked and had no space. There was also a lot of issues with the water pipes that led to constant noise in our unit (we were compensated some Marriott points for the noise). However overall at over 450$/night I was incredibly underwhelmed and did not meet our expectations at all. It felt a bit like “student housing” the unit was so run down which is completely unacceptable for the price. The photos of the unit online were nothing like the unit we got. The staff however were lovely and attentive.
Stayed 2 nights in Jan 2026

10/10 Excellent

Seyed Abdolreza

Stayed 6 nights in Jan 2026

8/10 Good

Natalie

Business traveller
Liked: Cleanliness, amenities
Furniture was a little outdated, but the location was great.
Stayed 4 nights in Jan 2026

6/10 Okay

Endora LM, Shubenacadie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, only had breakfast and was bland for the price.
Stayed 4 nights in Jan 2026

6/10 Okay

Brian

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Ok - we’re not informed where the breakfast restaurant is even though it was included in our reservation . Same for the pool etc No details
Stayed 2 nights in Jan 2026

2/10 Terrible

Rebecca

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room was occupied by another guest, even though my key card let me in.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Paul, Markham

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was renovation going on so at times it was noisy. We were given a 10 dollar breakfast coupon I believe to compensate? The view was spectacular and it was nice shopping in the Rideau Centre.
Stayed 2 nights in Jan 2026

8/10 Good

Janet

The rooms are very nice. Appreciated the quiet, and also the very comfortable beds, lots of hot water. The staff was pleasant enough, but did not seem especially well trained. Did not give us either very much coffee, or very much lotion.
Stayed 1 night in Jan 2026

10/10 Excellent

Urmila, Ottawa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was great! Room was spotless. The only minor thing is a small area of tiles around the bathtub were uneven and possibly cracked?
Stayed 2 nights in Jan 2026

10/10 Excellent

evans robert

Liked: Cleanliness, property conditions & facilities
Nice room
Stayed 2 nights in Jan 2026

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2026

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and we had a great view. All went according to plan and the bed was really comfortable. We enjoyed our stay and would do it again!
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities
No issues at all. The hotel is under construction at this time. The construction did not change our experience. Some monitor noise in the morning due to construction.
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a beautiful room with lots of windows. Room was spacious and clean. TJ with room service was great and helped make our stay memorable.
Stayed 1 night in Dec 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great check in. Upgraded to view. Clean, comfy. Excellent location!
Stayed 1 night in Jan 2026

10/10 Excellent

Wark

Stayed 1 night in Dec 2025

10/10 Excellent

Jeanault

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot, good location, tidy operations
Stayed 1 night in Dec 2025

10/10 Excellent

Jerry

Stayed 3 nights in Jan 2026

2/10 Terrible

Chico

Stayed 2 nights in Dec 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service
The room was great. All staff were excellent from the valets to the front desk and housekeeping.
Stayed 2 nights in Dec 2025

6/10 Okay

David

Travelled with family
Disliked: Cleanliness, amenities
Good location. Average staff. Expensive parking. Moldy shower caulking, Bathtub drain plug broken. Housekeeping did not come after being asked if we wanted it. Long waits for elevators.
Stayed 2 nights in Dec 2025