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Holiday Inn Express & Suites Ottawa East - Orleans by IHG

2.5 star property
Hotel in Ottawa with free breakfast and 24-hour fitness centre

Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Exterior
Free daily buffet breakfast
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Room (Specialty)
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Pool
  • Pet-friendly
The current price is AU$252
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6
  • Place, Place D'Orleans Shopping Center
    ‪3 min walk‬
  • Place, Petrie Island Park
  • Place, University of Ottawa
    ‪11 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Private bathroom
Shower/bath combination
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(55 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Sofa bed - double
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Extra Floor Space)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds (Extra Floor Space)

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Sofa bed - double
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

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  • Free WiFi
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4.1 out of 5, Very good, 958 reviews
The price is AU$254
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14 Nov - 15 Nov
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About the area

Ottawa

At Holiday Inn Express & Suites Ottawa East - Orleans by IHG you'll be within a 10-minute walk of Place D'Orleans Shopping Center and 2 km (1.2 mi) from Princess Louise Falls. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .Enjoy the 24-hour gym and pool loungers. 1367 square feet (127 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. .Attractions within a 15-minute drive of this Orleans hotel include University of Ottawa and Rogers Centre Ottawa.

What's nearby

  • Place D'Orleans Shopping Center - 3 min walk - 0.3 km
  • University of Ottawa - 11 min drive - 18.6 km
  • Canada Aviation and Space Museum - 12 min drive - 13.6 km
  • Byward Market Square - 15 min drive - 20.8 km
  • Parliament Hill - 16 min drive - 21.2 km

Getting around

  • Blair Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
  • Ottawa International Airport (YOW) - 30 min drive

Restaurants

  • ‪Circle K - ‬18 min walk
  • ‪Lando and Lyds' Launch Pad - ‬4 min drive
  • ‪Tim Hortons - ‬8 min walk
  • ‪New York Fries - ‬8 min walk
  • ‪Tim Hortons - ‬13 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Hotel in Ottawa with free breakfast and 24-hour fitness centre
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1367 square feet (127 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Ottawa East - Orleans by IHG also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
  • 103 guestrooms or units
  • 5 levels
  • 1367 sq ft of conference space
  • 127 sq. m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers 103 accommodations with coffee/tea makers and an iron/ironing board. A pillow menu is available. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hairdryers and change of towels can be requested. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 1,367 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 2014

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans
Holiday Inn Express Suites Ottawa East Orleans by IHG
Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa East - Orleans by IHG on 23 Nov 2025 start from AU$251.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Yep, Holiday Inn Express & Suites Ottawa East - Orleans by IHG has a free self car park.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a pool?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 11:00 PM.

Is Holiday Inn Express & Suites Ottawa East - Orleans by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Ottawa East - Orleans by IHG is a hit with families.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG serve breakfast?

Yeah, travelers can't get enough of the free buffet brekkie here! Served on weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

No, Holiday Inn Express & Suites Ottawa East - Orleans by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Reviews

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 595 out of 1014 reviews
Rating 8 - Good. 308 out of 1014 reviews
Rating 6 - Okay. 56 out of 1014 reviews
Rating 4 - Poor. 25 out of 1014 reviews
Rating 2 - Terrible. 30 out of 1014 reviews

Reviews

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, lots of parking.
Stayed 1 night in Jun 2025

10/10 Excellent

Sultana, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Joo-Hwa, North York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
The room had two tv and was very clean and nice
Stayed 1 night in Jul 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Malek

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Marifel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2025

10/10 Excellent

Josiane

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and awesome staff
Stayed 1 night in Jun 2025

10/10 Excellent

Malek

Stayed 2 nights in Jul 2025

10/10 Excellent

Frederick, Beverly Hills

Great Employees
Stayed 1 night in Jul 2025

6/10 Okay

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
AC was turning on every 5 minutes. I did not sleep from 4 till 8. Everything else was very good.
Stayed 1 night in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Stayed a week. I was out every day in Ottawa. When I returned the room was done. Breakfast every morning was excellent, complimentary. Room was quiet, sheets were nice and soft. Down town was about a 20 minute drive, there was a large mall close to the hotel.
Stayed 6 nights in Jul 2025

10/10 Excellent

Koichi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and excellent service
Stayed 1 night in Jul 2025

10/10 Excellent

Brigitte

Stayed 2 nights in Jul 2025

8/10 Good

Grace

Stayed 8 nights in Jun 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel at the front desk were just amazing. They took the time to greet while checking in. During my stay, they were more than helpful making sure my need were met. In addition, there was a lady cleaning at the gym. She was cleaning the place like she owns it. I got the impression she really like working there.
Stayed 4 nights in Jul 2025

4/10 Poor

Debra

Disappointing

We were disappointed with our overall stay. Check in when we arrived no one was at the desk at we had to wait, it was 9 pm, the attendant came from the back room, I waited approximately 10 minutes. Our room was cleaned and dirty towels left in the tub and no clean ones left. Maids tried to get in room at 8:25 am on a Sunday! Breakfast room is very busy long term residents at hotel allow children to run and make messes, makes for an unenjoyable start to your day. We have stayed many times but this may be our last after this say
Stayed 4 nights in Jul 2025

10/10 Excellent

Candice

Travelled with family
Liked: Amenities, property conditions & facilities
Great staff and location!
Stayed 2 nights in Jul 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
All was excellent
Stayed 1 night in Jul 2025

10/10 Excellent

SUNDAY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good breakfast and friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

kifah

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Breakfast and serves very good
Stayed 3 nights in Jun 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Colleen, Keswick

Stayed 2 nights in Jun 2025

8/10 Good

Laurie

Travelled with group
Liked: Cleanliness, amenities
Good location and generally quiet and clean. Housekeeping staff only partly cleaned the room one night . There were no bathroom fans which was different.
Stayed 4 nights in Jun 2025