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Comfort Inn Ottawa East

2.5 star property
Suburban hotel with free breakfast and 24-hour business centre

Photo gallery for Comfort Inn Ottawa East

Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds
Lobby
Property amenity
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
The current price is AU$191
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
1252 Michael St, Ottawa, ON, K1J7T1
  • Place, University of Ottawa
    ‪3 min drive‬
  • Place, Rideau Canal
    ‪3 min drive‬
  • Place, Byward Market Square
    ‪7 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

7.6 out of 10
Good
(24 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

8.2 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Ottawa

At Comfort Inn Ottawa East you'll be 4.1 km (2.6 mi) from University of Ottawa and 4.5 km (2.8 mi) from Rideau Canal. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find dry cleaning/laundry services, tour/ticket assistance and multilingual staff. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this Gloucester hotel include Rogers Centre Ottawa and Byward Market Square.

What's nearby

  • University of Ottawa - 3 min drive - 5.1 km
  • Rideau Canal - 3 min drive - 5.5 km
  • Rogers Centre Ottawa - 6 min drive - 7.0 km
  • Byward Market Square - 7 min drive - 7.3 km
  • Parliament Hill - 8 min drive - 7.7 km

Getting around

  • Ottawa Station - 4 min drive
  • Cyrville Station - 7 min walk
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Silk Road - ‬8 min walk
  • ‪Fuwa Fuwa Japanese Pancakes ふわふわパンケーキ専門店 - ‬10 min walk
  • ‪A&W - ‬10 min walk
  • ‪Schnitzel Works - ‬12 min walk

About this property

Comfort Inn Ottawa East

Suburban hotel with free breakfast and 24-hour business centre
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn Ottawa East. Limited free parking is available on a first-come, first-served basis.

This Ottawa hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 2 levels
  • Built in 1982
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Holiday Inn Ottawa East by IHG
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Ottawa East.

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Frequently asked questions

What is the cancellation policy at Comfort Inn Ottawa East?

Comfort Inn Ottawa East offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn Ottawa East?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Ottawa East on 23 Nov 2025 start from AU$191.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn Ottawa East?

Yep, Comfort Inn Ottawa East has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Does Comfort Inn Ottawa East serve breakfast?

Sure does, complimentary buffet brekkie is served daily.

Is there a free airport shuttle available at Comfort Inn Ottawa East?

No, Comfort Inn Ottawa East does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn Ottawa East?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

Comfort Inn Ottawa East Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 376 out of 1015 reviews
Rating 8 - Good. 334 out of 1015 reviews
Rating 6 - Okay. 169 out of 1015 reviews
Rating 4 - Poor. 66 out of 1015 reviews
Rating 2 - Terrible. 70 out of 1015 reviews

Reviews

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though our room wasn't ready,the man at the front desk able to get us,a room on tbe 1st floor as my friend has a bad hip and wouldn't have been able to walk up the stairs. It was greatly appreciated that he went the extra mile for us. Breakfast was great also.
Stayed 1 night in Aug 2025

6/10 Okay

Tracey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Beksy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it comfor inn
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and friendly staff. The room was clean, but missing liquid hand soap and body wash soap would be nice. I liked the breakfast and beds were comfortable. I would recommend this hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Catherine

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

David

Travelled with family
Old carpets and appliances
Stayed 2 nights in Jul 2025

8/10 Good

Matthaeus

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

6/10 Okay

richard

Vieux tapis et meubles pour monter au-dessus on passe dans les escaliers où il y’a des vidanges sa semble pas trop sécuritaire
Stayed 1 night in Jul 2025

6/10 Okay

William

Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I liked very much a Female Staff member helping on how to use the waffle making machine. She did with a great Attitude and the Warmest Smile ever! I particularly appreciated Her Willingness to assist Me as a Guest there. I let Her know of My Satisfaction with Her help, even though it would be considered part of Her daily assignment. But wouldn't it be quite lovely if Employees of firms just carry on with their jobs with great and Positive Attitudes? My one suggestion to the Management of Hotel Comfort Inns in Ottawa, and nationwide or International, to always remind your Staff Force to be particularly mindful, while carrying out their daily function(s), to always do it with a Positive Attitude, because in this case; 'you never know who's watching them'. I will certainly be considering staying there or at any other location in the future. And will happily suggest to others to try it our too! My Best regards to All, Satisfied Guest!
Stayed 1 night in Jul 2025

8/10 Good

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good selection for breakfast. Clean room. Room wasn’t ready on arrival after 3 pm - the check-in time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yu

Liked: Property conditions & facilities
Breakfast included
Stayed 1 night in Jul 2025

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tsering

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good .. Happy stay
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Stayed 3 nights in Jul 2025

8/10 Good

Raimo

Stayed 1 night in May 2025

10/10 Excellent

shatori

Business traveller
Liked: Cleanliness
Lovely stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Stephanie

Travelled with family
We booked based on reviews but I wouldn't stay again. The room was damp and check in took almost 20 minutes. The rest of the staff was very hard working.
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Liked: Cleanliness
The physical logistics of this place are kind of sketchy especially if you’re checking it late at night.
Stayed 1 night in Jul 2025

4/10 Poor

Kutumbuka

Disliked: Cleanliness, amenities, property conditions & facilities
I had a terrible experience. The area where the "hotel" is situated is poorly developed. That area looks like an abandoned war zone with poor road condition. The stuff were SO SLOW ,it took them about 30 minutes to get me checked in. The room is smelly . The carpet is the room was dirty . There was ONLY 1 electric plug-in between the 2 beds. My partner had to charge her in the bathroom. I WOULDN'T RECOMMEND THIS "hotel"
Stayed 1 night in Jul 2025

8/10 Good

Danuta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Miklos

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Kevin, Mississauga

Liked: Cleanliness
Disliked: Property conditions & facilities
Sliding door to parking lot lock was broken making it impossible to leave anything valuable in room. Room smelled like second-hand smoke. Bed was comfortable.
Stayed 1 night in Jun 2025