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DoubleTree Suites by Hilton Orlando - Disney Springs® Area

4.0 star property
Family-friendly hotel with bars/lounges and 24-hour fitness centre

Photo gallery for DoubleTree Suites by Hilton Orlando - Disney Springs® Area

Executive lounge
Exterior
Suite, 1 Bedroom, Pool View
Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Room service
  • Housekeeping
  • Free WiFi
The current price is AU$239
includes taxes & fees
15 May - 16 May

Explore the area

Map
2305 Hotel Plaza Blvd, Lake Buena Vista, FL, 32830
  • Disney Springs™
    ‪18 min walk‬
  • Orlando Vineland Premium Outlets
    ‪4 min drive‬
  • Epcot®
    ‪12 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

View from room

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (with Sofa)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (with Sofa)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Patio

View from room

Suite, 1 Bedroom, Patio

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Pool View

Suite, 1 Bedroom, Pool View

Suite, 1 Bedroom, Pool View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (with Sofa)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (with Sofa)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

View from room

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Patio

View from room

Suite, 2 Queen Beds, Accessible, Patio

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio, 1 Queen Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible (Hearing)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio, 1 Queen Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 Queen Bed

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio, 1 Queen Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

View from room

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Patio

View from room

Suite, 1 Bedroom, Patio

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Patio (Hearing)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Patio (Hearing)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Oversized)

Suite, 1 King Bed (Oversized)

Suite, 1 King Bed (Oversized)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

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About the area

Lake Buena Vista

A family-friendly stay in Lake Buena Vista awaits you at DoubleTree Suites by Hilton Orlando - Disney Springs® Area. Within a 30-minute stroll, you'll find Disney Springs™ and Splitsville Luxury Lanes & Dinner Lounge. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, EverGreen Cafe, is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 2 outdoor tennis courts, 24-hour gym and Hot tub plus access to a playground. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .With a stay at this 4-property class Lake Buena Vista hotel, you'll be 2.3 km (1.4 mi) from House of Blues Orlando and 3.1 km (1.9 mi) from Orlando Vineland Premium Outlets.
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Disney Springs™ - 18 min walk - 1.6 km
  • Orlando Vineland Premium Outlets - 4 min drive - 3.2 km
  • Disney's Lake Buena Vista Golf Course - 5 min drive - 3.2 km
  • Orange County Convention Center - 8 min drive - 8.5 km
  • Epcot® - 12 min drive - 9.1 km

Getting around

  • Orlando Station - 18 min drive
  • Orlando International Airport (MCO) - 22 min drive

Restaurants

  • ‪Olive Garden - ‬11 min walk
  • ‪Golden Corral - ‬2 min drive
  • ‪24-Hour Mainstreet Market - ‬10 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬19 min walk
  • ‪Miller's Ale House - ‬13 min walk

About this property

DoubleTree Suites by Hilton Orlando - Disney Springs® Area

Family-friendly hotel with bars/lounges and 24-hour fitness centre
As a guest of DoubleTree Suites by Hilton Orlando - Disney Springs® Area, you'll find an outdoor pool, outdoor tennis courts, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre, a meeting room, and limo/town car service are available. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly DoubleTree Suites by Hilton Orlando - Disney Springs® Area. Parking is available for a fee.

This 4-star Lake Buena Vista hotel is smoke free.

  • 1 building
  • 229 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 0 sq. m of conference space
  • Built in 1987
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
DoubleTree Suites by Hilton Orlando - Disney Springs® Area offers 229 accommodations with MP3 docking stations and laptop-compatible safes. This accommodation offers separate dining areas. Beds feature premium bedding. LCD televisions come with premium cable channels, video game consoles and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lake Buena Vista hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers, safes and telephones. Housekeeping is provided on a daily basis.

Languages

English, Filipino, French, Polish, Russian, Spanish

Similar properties

2 outdoor pools, pool loungers

Hilton Orlando Lake Buena Vista - Disney Springs® Area

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.2 out of 5, Very good, 1,323 reviews
The price is AU$312
includes taxes & fees
11 May - 12 May
Hilton Orlando Lake Buena Vista - Disney Springs® Area

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 25 for adults and USD 13 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • EverGreen Cafe

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.88 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25.00 for adults and from USD 13.00 for children
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 (rates may vary)
  • Self-parking fee: USD 25.00 per day (in/out privileges)
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Suites Hilton Lake Buena Vista
DoubleTree Suites Hilton Orlando Hotel Lake Buena Vista
DoubleTree Suites Hilton Orlando Lake Buena Vista
DoubleTree Suites Lake Buena Vista
DoubleTree Suites Orlando Lake Buena Vista
DoubleTree Suites by Hilton Orlando Disney Springs® Area
DoubleTree Suites by Hilton Orlando Lake Buena Vista
DoubleTree Suites by Hilton Orlando Disney Springs® Area
DoubleTree Suites by Hilton Orlando Disney Springs™ Area
DoubleTree Suites Hilton Orlando Disney Springs® Area Resort
DoubleTree Suites Hilton Orlando Disney Springs® Area
DoubleTree Suites by Hilton Orlando Disney Springs(tm) Area

Frequently asked questions

What is the cancellation policy at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

DoubleTree Suites by Hilton Orlando - Disney Springs® Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

As of 4 May 2025, prices found for a 1-night stay for 2 adults at DoubleTree Suites by Hilton Orlando - Disney Springs® Area on 15 May 2025 start from AU$199.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

Yep, DoubleTree Suites by Hilton Orlando - Disney Springs® Area has a self car park with in/out privileges for USD 25.00 per day.

Are there any beaches close to DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

The closest beach to DoubleTree Suites by Hilton Orlando - Disney Springs® Area is Beachcomber Beach (8.3 km).

Does DoubleTree Suites by Hilton Orlando - Disney Springs® Area have a pool?

DoubleTree Suites by Hilton Orlando - Disney Springs® Area has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

DoubleTree Suites by Hilton Orlando - Disney Springs® Area features an outdoor pool, 1 hot tub and 2 bars. All guestrooms come with premium bedding and dining areas.

What makes DoubleTree Suites by Hilton Orlando - Disney Springs® Area a romantic place to stay?

1 hot tub and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at DoubleTree Suites by Hilton Orlando - Disney Springs® Area.

Is DoubleTree Suites by Hilton Orlando - Disney Springs® Area family-friendly?

You bet! With amenities such as children's meals and a playground, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree Suites by Hilton Orlando - Disney Springs® Area is a hit with families.

Does DoubleTree Suites by Hilton Orlando - Disney Springs® Area serve breakfast?

Yep, buffet brekkie is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

No, DoubleTree Suites by Hilton Orlando - Disney Springs® Area does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree Suites by Hilton Orlando - Disney Springs® Area?

No, only service animals are allowed.

DoubleTree Suites by Hilton Orlando - Disney Springs® Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 510 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 124 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Woong

Overall clean and very big rooms. Definitely a place to stay for Disney goers.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Jean

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea, South San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was seamless with this place. Loved toe proximity it was to all the parks. We didn’t use the free shuttle but used uber which was $6 per uber to park. Super clean and spacious. Loved that bar served food until 10pm and the bartender was very social and fast. Would recommend. Would stay again.
Stayed 3 nights in Jan 2025

8/10 Good

Eman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 5 nights in Jan 2025

2/10 Terrible

Sandra

Stayed 1 night in Jan 2025

6/10 Okay

Denise

Travelled with family
Liked: Cleanliness, staff & service
We had a nice stay, but the property was very dated. The safff were all so friendly, helpful, and efficient!
Stayed 3 nights in Jan 2025

6/10 Okay

Diana

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Elana

Disliked: Cleanliness, staff & service, amenities
We got to the hotel at 10:30 am and asked if our room was ready after a long flight, they said it was ready, but I would have to pay an additional fee, I would have to wait till 4pm for check in. had suitcases and carryons and was traveling with a child, so could not just wait there for nearly six hours. I looked at the website and under check out and check in and there were fees listed for late check out, however, nothing about about early check in. I went back the day before I left and spoke to manager , about the charge, I showed him the website, he said the hotel couldn’t write everything on their website, then went into an office to look for documents about early check in and he found nothing. He said anything before 12pm cost 45 dollars. I said first of all the girls at the front desk never mentioned the option for 12pm check in, there is nothing on your website and any other hotel I ever stayed in, once your room was ready they let you check in. Manager didn’t even want to hear anything about this and said the charge will stay. In addition we went to the front desk three times complaining about water pressure in the shower and how the water was super cold, they did absolutely nothing. Horrible customer service
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very confy very spacious and the staff was fantastic
Stayed 5 nights in Jan 2025

4/10 Poor

Driss

Stayed 3 nights in Jan 2025

8/10 Good

Ashley, Lutz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to Epcot from this location. Rooms were quiet, and overall in good condition. A small room, but the space was well laid out. The shower head in our room was dripping water and not at full force. The grout in the shower was discolored brown/black. The breakfast buffet option was $23 for adults. An accompanying child eats free - which is a great deal if you have children; if not, it's a little pricey for what's available. The waffle machine wasn't working properly, and the line for omelets was 6-people long at one point. The servers were attentive and professional.
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Stayed 3 nights in Jan 2025

10/10 Excellent

Dasmill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Nice Hotel

Great hotel for our Family vacation. Plenty of parking. Lots of space inside the hotel room. Laundry facilities were nice and only $3.50 per load and they took credit cards. Ice machines on every other floor. Would stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s nice
Stayed 1 night in Jan 2025

8/10 Good

Vanessa M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Stephanie

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel was great except one thing that ruined it all, whatever detergent they use on the sheets is terrible. Both my kids and I woke up scratching all night and had red blotch like rashes in every area our PJs were not touching. I ended up at the pharmacy getting cortisone to provide relief. None of us have sensitive skin, so whatever they use must be harsh.
Stayed 1 night in Jan 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great! The place is close to everything and parking was easy.
Stayed 4 nights in Dec 2024

8/10 Good

janet

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Hans

Stayed 1 night in Jan 2025

10/10 Excellent

Christina, Pensacola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and enjoyable
Stayed 1 night in Jan 2025

8/10 Good

Tsunehisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024