DoubleTree by Hilton Orlando Theme Park Resort

4.0 star property

Photo gallery for DoubleTree by Hilton Orlando Theme Park Resort

2 outdoor pools, open 6:00 AM to 10:00 PM, pool cabanas (surcharge)
Terrace/patio
Courtyard
Exterior
Snack bar

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$142
includes taxes & fees
13 June - 14 June

Explore the area

View map
10100 International Drive, Orlando, FL, 32821
  • Place, SeaWorld® Orlando
    ‪6 min walk‬
  • Place, Aquatica
    ‪7 min walk‬
  • Place, Orange County Convention Center
    ‪17 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪15 min drive‬

Room options

1 KING BED DELUXE - WETBAR

  • Sleeps 2
  • Free Wi-Fi

1 KING PRESIDENTIAL SUITE - TOWER - NS

  • Sleeps 2
  • Free Wi-Fi

1 KING STUDIO SUITE - SOFA BED - NON SMOKING

  • Sleeps 3
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Accessible

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible

7.2 out of 10
Good
(37 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, Non Smoking (Parlor)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Tower (Roll-In Shower)

7.6 out of 10
Good
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(17 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Corner

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Garden View

7.6 out of 10
Good
(18 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds

7.4 out of 10
Good
(409 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Resort View

7.6 out of 10
Good
(101 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Room, 2 Queen Beds

7.4 out of 10
Good
(207 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed

7.6 out of 10
Good
(251 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Tower

7.6 out of 10
Good
(45 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Resort View

7.4 out of 10
Good
(79 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed, Non Smoking

7.2 out of 10
Good
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(31 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Tower

7.6 out of 10
Good
(57 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Orlando

A family-friendly stay in Orlando awaits you at DoubleTree by Hilton Orlando Theme Park Resort. Within a 20-minute stroll, you'll find Aquatica and Orange County Convention Center. Highlights at this resort include 2 restaurants, 2 outdoor swimming pools and 3 bars/lounges. .Barefoot Bar serves American cuisine and is open for lunch and dinner. For a drink, you can stop by the resort's own poolside bar. Enjoy the 24-hour gym, kids' swimming pool, pool cabanas and pool loungers. 82659 square feet (7679 square metres) of event facilities include 40 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .Places within a 15-minute drive of this 4-property class International Drive District resort include Universal Studios Florida and Universal Epic Universe.

What's nearby

  • SeaWorld® Orlando - 6 min walk - 0.6 km
  • Aquatica - 7 min walk - 0.7 km
  • Orange County Convention Center North - 12 min walk - 1.1 km
  • Orange County Convention Center - 17 min walk - 1.4 km
  • Pointe Orlando - 2 min drive - 3.7 km

Getting around

  • Sand Lake Road Station - 12 min drive
  • Orlando Station - 15 min drive
  • Orlando International Airport (MCO) - 17 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Voyager's Smoke House - ‬15 min walk
  • ‪Seafire Grill - ‬15 min walk
  • ‪Lobby Lounge - ‬13 min walk
  • ‪Expedition Cafe - ‬15 min walk

About this property

DoubleTree by Hilton Orlando Theme Park Resort

As a guest of DoubleTree by Hilton Orlando Theme Park Resort, you'll find 2 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this resort measures 82659 square feet (7679 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly DoubleTree by Hilton Orlando Theme Park Resort. For a fee, parking is available.

This 4-star Orlando resort is smoke free.

  • 1 building
  • 1042 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 82659 sq ft of conference space
  • 7679 sq. m of conference space
  • Built in 1980
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
DoubleTree by Hilton Orlando Theme Park Resort offers 1042 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium digital channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 38 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 29 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Alberto's Pizzeria
  • Barefoot Bar
  • Laguna Restaurant & Bar
  • Sonoma Lobby Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Mini golf
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 40 meeting rooms
  • 82,659 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 50.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 29 per person
  • Uncovered self-parking fee: USD 38 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Orlando SeaWorld

DoubleTree Hilton Hotel SeaWorld

DoubleTree Hotel Orlando SeaWorld

DoubleTree Orlando SeaWorld

DoubleTree Orlando SeaWorld Hotel

Hilton DoubleTree Orlando SeaWorld

Hilton Orlando SeaWorld DoubleTree

Hotel DoubleTree Orlando SeaWorld

Orlando SeaWorld DoubleTree

DoubleTree Hilton SeaWorld

DoubleTree Hilton Orlando SeaWorld

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Orlando Theme Park Resort?

DoubleTree by Hilton Orlando Theme Park Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Orlando Theme Park Resort?

As of 28 May 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Orlando Theme Park Resort on 13 June 2026 start from AU$142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Orlando Theme Park Resort?

Yep, DoubleTree by Hilton Orlando Theme Park Resort has a secured uncovered self car park with in/out privileges for USD 38 per night. A self car park is also available, for a fee.

Are there any beaches close to DoubleTree by Hilton Orlando Theme Park Resort?

The closest beach to DoubleTree by Hilton Orlando Theme Park Resort is Hideaway Bay (8.8 km).

Does DoubleTree by Hilton Orlando Theme Park Resort have a pool?

Yep, and guests love it! DoubleTree by Hilton Orlando Theme Park Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

Does DoubleTree by Hilton Orlando Theme Park Resort have a waterslide?

No, there is no waterslide at DoubleTree by Hilton Orlando Theme Park Resort, but Aquatica is a short 8-minute walk away.

What luxury perks are available at DoubleTree by Hilton Orlando Theme Park Resort?

DoubleTree by Hilton Orlando Theme Park Resort features 2 outdoor pools, 2 restaurants and 3 bars. All guestrooms come with pillowtop beds, premium bedding and room service.

What makes DoubleTree by Hilton Orlando Theme Park Resort a romantic place to stay?

Poolside dining and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Orlando Theme Park Resort.

Is DoubleTree by Hilton Orlando Theme Park Resort family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Orlando Theme Park Resort is a hit with families.

Does DoubleTree by Hilton Orlando Theme Park Resort serve breakfast?

Yep, our guests can't get enough of the buffet breakfast here! Available daily between 7:00 AM and 11:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton Orlando Theme Park Resort?

No, DoubleTree by Hilton Orlando Theme Park Resort does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Orlando Theme Park Resort?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Orlando Theme Park Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

DoubleTree by Hilton Orlando Theme Park Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3100 out of 6793 reviews
Rating 8 - Good. 1137 out of 6793 reviews
Rating 6 - Okay. 997 out of 6793 reviews
Rating 4 - Poor. 670 out of 6793 reviews
Rating 2 - Terrible. 889 out of 6793 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

kewa

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It was our Anniversary and they messed up the reservations. They did not give us the room we booked. We was on hold with the front desk for 30 minutes so we decided to walk back down to the desk while still on hold. They compensated us with a free breakfast, waived the parking. We get back to the room and it's bugs in the room😡. Once again we call the front desk. They said they would send someone to spray the room. Then when it was time to check out, they still charged my card which put that account in the negative and caused overdraft fees. So i had to call my bank and explain to them what happened to reverse the charges. Will not be booking with them again.
Stayed 1 night in Feb 2026

10/10 Excellent

Sherry

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Always a go to when I need a quick clean comfortable stay been staying with them fort 7 years…
Stayed 2 nights in Feb 2026

10/10 Excellent

cassandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was nice could use more menu options
Stayed 3 nights in Feb 2026

10/10 Excellent

Destiny

Stayed 1 night in Nov 2025

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay at the DoubleTree by Hilton Orlando was easily the worst hotel experience our family has ever had. What should have been a restful night before our daughter’s gymnastics competition turned into a stressful ordeal. Despite arriving 4.5 hours after the official check-in time, our room was not ready or in acceptable condition. Our 9-year-old daughter has celiac disease, and we travel with specific food that requires refrigeration. The refrigerator was broken. When we went to the front desk (since no one would answer the room phone), the staff showed a complete lack of understanding regarding cross-contamination and medical necessity. After two failed attempts to provide a working fridge, they suggested storing her food in the communal hotel kitchen. When we explained the risk of gluten cross-contamination, the staff admitted they "didn't understand anything about the disease." This is shocking for a hotel that advertises gluten-free dining options. No one answers the guest service lines. We had to walk to the lobby repeatedly while exhausted from travel. The "fix" was eventually plugging a fridge into a different outlet, leaving a cord stretched across the room for the duration of our stay. Be warned—this hotel is not transparent about its pricing. We were hit with several "surprises" that were not clearly disclosed during booking:Resort Fees: An additional daily charge we weren't informed of. Parking Fees: Another daily cost not mentioned upfront.
Between the mechanical failures, the disregard for a child’s medical needs, and the hidden fees, I would strongly advise families—especially those with dietary restrictions—to stay elsewhere. This was a nightmare from start to finish.
Stayed 2 nights in Feb 2026

10/10 Excellent

Brendalis

Liked: Cleanliness, amenities, property conditions & facilities
Service was amazing!!
Stayed 4 nights in Feb 2026

4/10 Poor

Herbert

Liked: Cleanliness
The room had been cleaned and room smelled moldy. The room for us originally was not ready.
Stayed 1 night in Feb 2026

8/10 Good

Kelly

Stayed 1 night in Feb 2026

2/10 Terrible

etheal

Travelled with group
Liked: Cleanliness, staff & service
The staff was super friendly but the facility is kind of outdated. First thing is they never requested my hilton rewards so I was never able to get the points for my stay. Secondly, they charge a fee for the parking spot but they are not able to fit everyone on the parking spaces. You then have to walk insanely far or you will have to wait for parking. Thirdly, there was no hot water. I love the double tree, it is one of my favorite hotels. This one killed it for me.
Stayed 2 nights in Feb 2026

6/10 Okay

Paulina

Disliked: Property conditions & facilities
Honestly super disappointed by all the additional fees. $38 for parking. $25 resort fee. It just all adds up. The buildings were falling apart, room was fine. Staff was really nice, which I appreciated. But wouldn't stay here again or recommend it to anyone
Stayed 1 night in Feb 2026

2/10 Terrible

Denier

Stayed 3 nights in Feb 2026

4/10 Poor

Alessandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The lobby staff was fantastic and very welcoming; however, our overall check-in experience was disappointing. Check-in was scheduled for 4:00 PM, but we did not receive our room until approximately 5:20 PM. We were told the delay was due to the room not yet being “inspected,” as it was still being cleaned and prepared for a “surprise gift” for my boyfriend’s birthday. After a long day of travel, all we wanted to do was shower and rest, so the delay was frustrating — especially since we had also requested early check-in. We were informed that our reservation could not be changed because of the special features being added to our stay. Unfortunately, once we entered the room, there was no surprise, no special amenity, and no acknowledgement of my boyfriend’s birthday. I had noted the occasion when booking, spoke with an online agent, and even called the hotel the week of our stay to confirm that a small treat or acknowledgement would be arranged. Overall, this was very disappointing and not the experience we were led to expect.
Stayed 1 night in Feb 2026

10/10 Excellent

ANNMARIE, methuen

Stayed 2 nights in Feb 2026

2/10 Terrible

Alexis

Stayed 1 night in Feb 2026

2/10 Terrible

Shandelrio

Disliked: Cleanliness, staff & service, amenities
It was a problem from start to finish. The parking is a problem, the rooms are poorly kept and need to be renovated. The staff shows little to no concern regarding the customer’s needs and etc.
Stayed 2 nights in Feb 2026

10/10 Excellent

Brandon

Stayed 1 night in Feb 2026

6/10 Okay

Jacob David Richardson

Stayed 1 night in Feb 2026

10/10 Excellent

Trevor

Stayed 1 night in Feb 2026

6/10 Okay

Andrea

Disliked: Staff & service, amenities
Overall just okay. Room number wasn’t provided on physical key so had to call front desk after unloading car. Stains on carpet, overall outdated and parking fee is ridiculous. Had to go get a key from front desk to get my car out of the gated lot in the morning. Won’t be staying her again.
Stayed 1 night in Feb 2026

10/10 Excellent

Cecilia

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean
Stayed 2 nights in Feb 2026

10/10 Excellent

Marcela

Stayed 2 nights in Feb 2026

10/10 Excellent

Emili

Stayed 1 night in Feb 2026

2/10 Terrible

Madison

Disliked: Cleanliness, staff & service
Roaches, door didn’t lock, they messed up my reservation. Had to check out early because I felt unsafe and dirty
Stayed 3 nights in Feb 2026

10/10 Excellent

cassandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Glenda is awesome!!
Stayed 3 nights in Feb 2026

10/10 Excellent

NAYESMIN

Business traveller
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2026