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Disney's Saratoga Springs Resort & Spa

4.0 star property

Photo gallery for Disney's Saratoga Springs Resort & Spa

A wooden cabin with a deck, surrounded by tall trees.
Exterior
TV, DVD player
A restaurant with wooden tables and chairs, colorful hanging decorations, and large windows.
Deluxe Studio, 1 Queen Bed with Sofa bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
1960 Broadway Street, Lake Buena Vista, FL, 32830
  • Place, Walt Disney World® Resort
    ‪1 min walk‬
  • Place, Disney Springs™
    ‪12 min walk‬
  • Place, Disney's Typhoon Lagoon Water Park
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

Room options

2 Bedroom Villa. Hearing accessible - visual alarms and notifications. 1 king bed, 2 queen beds, 1 q

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 1 Queen Murphy Bed and 1 Single Murphy Bed
  • Free Wi-Fi

2 Bedroom Villa - Preferred. Hearing accessible - visual alarms and notifications. 1 king bed, 2 que

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 1 Queen Murphy Bed and 1 Single Murphy Bed
  • Free Wi-Fi

2 Bedroom Villa - Preferred. Florida special accessible room with option for hearing accessibility.

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 1 Queen Murphy Bed and 1 Single Murphy Bed
  • Free Wi-Fi

1 Bedroom Villa - Preferred. Florida special accessible room with option for hearing accessibility.

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Murphy Bed and 1 Single Murphy Bed
  • Free Wi-Fi

1 Bedroom Villa - Preferred. Wheelchair accessible with roll-in shower and option for hearing access

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

Deluxe Studio - Preferred. Hearing accessible - visual alarms and notifications. 1 queen bed, 1 doub

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

Deluxe Studio - Preferred. Florida special accessible room with option for hearing accessibility. 1

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

Deluxe Studio- Preferred

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

1 Bedroom Villa- Preferred

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Murphy Bed and 1 Single Murphy Bed
  • Free Wi-Fi

2 Bedroom Villa- Preferred

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 1 Queen Murphy Bed and 1 Single Murphy Bed
  • Free Wi-Fi

1 Bedroom Villa - Preferred. Hearing accessible - visual alarms and notifications. 1 king bed, 1 que

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Murphy Bed and 1 Single Murphy Bed
  • Free Wi-Fi

Treehouse Villa. Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds,

  • Sleeps 9
  • 2 Queen Beds, 1 Single Bunk Bed, 1 Double Sofa Bed and 1 Single Sofa Bed
  • Free Wi-Fi

1 Bedroom Villa - Preferred. Wheelchair accessible with tub and option for hearing accessibility. 1

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

Deluxe Studio. Florida special accessible room with option for hearing accessibility. 1 queen bed, 1

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

Deluxe Studio

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

1 Bedroom Villa

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Murphy Bed and 1 Single Murphy Bed
  • Free Wi-Fi

2 Bedroom Villa

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 1 Queen Murphy Bed and 1 Single Murphy Bed
  • Free Wi-Fi

1 Bedroom Villa. Florida special accessible room with option for hearing accessibility. 1 king bed,

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Murphy Bed and 1 Single Murphy Bed
  • Free Wi-Fi

Tree House Villa

  • 1 bedroom
  • Sleeps 9
  • 2 Queen Beds, 1 Queen Sofa Bed and 1 Single Murphy Bed
  • Free Wi-Fi

1 Bedroom Villa. Hearing accessible - visual alarms and notifications. 1 king bed, 1 queen pull down

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Murphy Bed and 1 Single Murphy Bed
  • Free Wi-Fi

1 Bedroom Villa. Wheelchair accessible with roll-in shower and option for hearing accessibility. 1 k

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

1 Bedroom Villa. Wheelchair accessible with tub and option for hearing accessibility. 1 king bed, 1

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

2 Bedroom Villa. Wheelchair accessible with roll-in shower and option for hearing accessibility. 1 k

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed
  • Free Wi-Fi

2 Bedroom Villa. Wheelchair accessible with tub and option for hearing accessibility. 1 king bed, 2

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed
  • Free Wi-Fi

Deluxe Studio. Hearing accessible - visual alarms and notifications. 1 queen bed, 1 double pull down

  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

Deluxe Studio. Wheelchair accessible with roll-in shower and option for hearing accessibility. 1 que

  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

Deluxe Studio. Wheelchair accessible with tub and option for hearing accessibility. 1 queen bed, 1

  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

2 Bedroom Villa - Preferred. Wheelchair accessible with roll-in shower and option for hearing access

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed
  • Free Wi-Fi

2 Bedroom Villa - Preferred. Wheelchair accessible with tub and option for hearing accessibility. 1

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed
  • Free Wi-Fi

Treehouse Villa. Wheelchair accessible with roll-in shower and option for hearing accessibility. 2 q

  • Sleeps 9
  • 2 Queen Beds, 1 Single Bunk Bed, 1 Double Sofa Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Deluxe Studio - Preferred. Wheelchair accessible with roll-in shower and option for hearing accessib

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

Deluxe Studio - Preferred. Wheelchair accessible with tub and option for hearing accessibility. 1 qu

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

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About the area

Lake Buena Vista

A family-friendly stay in Lake Buena Vista awaits you at Disney's Saratoga Springs Resort & Spa. Within a 30-minute stroll, you'll find Disney Springs™ and Disney's Typhoon Lagoon Water Park. Highlights at this hotel include 4 outdoor swimming pools, 2 hot tubs and a full-service spa. .A day of pampering at Spa at Saratoga Springs can include massages, facials and body treatments along with aromatherapy and hydrotherapy. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna, kids' swimming pool and waterslide. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of a free theme park shuttle. .Places within a 15-minute drive of this 4-property class Lake Buena Vista hotel include Disney's Blizzard Beach Water Park and Disney's Hollywood Studios®.

What's nearby

  • Walt Disney World® Resort - 1 min walk - 0.0 km
  • Disney's Lake Buena Vista Golf Course - 6 min walk - 0.5 km
  • Disney Springs™ - 12 min walk - 1.1 km
  • House of Blues Orlando - 12 min walk - 1.1 km
  • Disney's Typhoon Lagoon Water Park - 5 min drive - 4.3 km

Getting around

  • Orlando Station - 23 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 32 min drive

Restaurants

  • ‪T-Rex Cafe - ‬16 min walk
  • ‪Rainforest Cafe - ‬13 min walk
  • ‪The Boathouse - ‬17 min walk
  • ‪Terralina Crafted Italian - ‬16 min walk
  • ‪Summer House on the Lake - ‬13 min walk

About this property

Disney's Saratoga Springs Resort & Spa

Disney's Saratoga Springs Resort & Spa offers its guests a full-service spa, 4 outdoor swimming pools, and 2 hot tubs along with a waterslide and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, a fitness centre, and spa services are also featured at the family-friendly Disney's Saratoga Springs Resort & Spa. For a fee, parking is available.

This 4-star Lake Buena Vista hotel is smoke free.

  • 1320 guestrooms or units
  • 3 levels
  • 12 buildings
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Disney's Saratoga Springs Resort & Spa offers 1320 accommodations with DVD players and a safe. Rooms open to balconies or patios. Cable televisions are provided. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This Lake Buena Vista hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Spa at Saratoga Springs has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 14 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Parking on site (USD 25 per night)
  • Valet parking on site (USD 33 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Personal motorised watercraft
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free theme park shuttle
  • In-room babysitting
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On a lake

Full-service spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 12 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Late-night room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [My Disney Experience]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 for adults and USD 5 to 30 for children
  • Self-parking fee: USD 25 per night
  • Valet parking fee: USD 33 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Disney's Saratoga
Disney's Saratoga Resort
Disney's Saratoga Springs Lake Buena Vista
Disney's Saratoga Springs Resort
Disney's Saratoga Springs Resort Condo Lake Buena Vista
Disney's Saratoga Springs Resort Lake Buena Vista
Saratoga Resort
Saratoga Springs Resort
Disney Saratoga Springs Hotel
Disney Saratoga Springs Resort
Disneys Saratoga Springs Hotel
Disneys Saratoga Springs Resort & Spa
Saratoga Springs Fl
Saratoga Springs Orlando
Saratoga Springs Resort Florida
Saratoga Springs Disney

Frequently asked questions

Is parking available at Disney's Saratoga Springs Resort & Spa?

Yep, Disney's Saratoga Springs Resort & Spa has a self car park for USD 25 per night. A self car park is also available, for a fee.

Are there any beaches close to Disney's Saratoga Springs Resort & Spa?

The closest beach to Disney's Saratoga Springs Resort & Spa is Getaway Glen (1.4 km).

Is there a spa on site at Disney's Saratoga Springs Resort & Spa?

Yep, Spa at Saratoga Springs is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Disney's Saratoga Springs Resort & Spa have a pool?

Disney's Saratoga Springs Resort & Spa has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Disney's Saratoga Springs Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What makes Disney's Saratoga Springs Resort & Spa a romantic place to stay?

A lounge bar and late-night room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Disney's Saratoga Springs Resort & Spa.

Is Disney's Saratoga Springs Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Disney's Saratoga Springs Resort & Spa is a hit with families.

Does Disney's Saratoga Springs Resort & Spa serve breakfast?

Yeah, cooked-to-order brekkie is served daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Disney's Saratoga Springs Resort & Spa?

No, Disney's Saratoga Springs Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Disney's Saratoga Springs Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Disney's Saratoga Springs Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Disney's Saratoga Springs Resort & Spa?

No, only service animals are allowed.

Is there a golf course on site at Disney's Saratoga Springs Resort & Spa?

There isn't one on site, but Disney's Lake Buena Vista Golf Course is a short 5-minute walk away.

Disney's Saratoga Springs Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 212 out of 361 reviews
Rating 8 - Good. 107 out of 361 reviews
Rating 6 - Okay. 24 out of 361 reviews
Rating 4 - Poor. 13 out of 361 reviews
Rating 2 - Terrible. 5 out of 361 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amanda

Amazing hotel, extremely friendly staff nothing is too much for them would highly recommend.. we stayed in the 2 bedroom villa and it’s so spacious with lots close by
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Grant David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff, we were placed in The Carousel so couldn't have been further away from everything but peak holiday season and we arrived late in the evening and weren't staying for long so took it on the chin.
Bed
Murphy Bed
Bathroom
Hallway
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

suelen

Liked: Cleanliness, amenities, property conditions & facilities
The location is not good for us. Also very disappointed in the Turf Club. Waited almost hour before our waiter showed up. He was very nice but food was just so so. Definitely would not return.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy agradable, superó mis expectativas. El servicio de transporte, albercas y demas
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Polly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful and quiet
Stayed 7 nights in Dec 2021
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice accommodation with a very comfortable bed. Excellent access to Disney parks.
Stayed 8 nights in Dec 2021
Verified

10/10 Excellent

Tami F

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love everyone and everything. Have nothing bad to say at all
Stayed 5 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were very helpful and friendly. The entire resort was tidy and well kept.
Stayed 3 nights in Jul 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, communication
Treehouses are awesome. Plenty of room and space and it is quiet which is the best. The pool was perfect. However, the treehouses need some updating (at least the one we stayed at). Issues with the AC kept us up. Some of the vents made noises throughout the night. The pillows were laughable. And there was no way to change the speed of the ceiling fans, not sure why they removed the switch. So, that is why I gave these an ok. They are beautiful, but need some tlc as far as comfort and sleep quality goes.
Stayed 4 nights in Jul 2021
Verified

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
First room at Saratoga Springs had bed bugs visible on the bed when we walked in. They did accommodate us with a different room. Unfortunately Disney has lost a step. Rotting boards on bottom of buildings. One light in the entry had rusted through and was hanging out the bottom of the fixture. Noticable trashWasn't aware that they are now going into your room daily. This policy was a result of the Vegas shooting. Seems like an overeach given the amount of failures prior to that incident. Mandalay Bay had a similar policy prior to the incident. They knock once before entry, but if you're in the shower I guess you put on a peep show. Just not an authentic pleasant experience. Don't waste your money on the parks until they are back to full staff. Sick of Disney caving to the mob also. The only positive was no masks anywhere unless you are on Disney transportation.
Stayed 5 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, communication
The rooms are refurbished and currently in great condition. There are multiple pools to use and several bus pickups throughout the resort. The downfall is that the walking distance to the main building and activity area is extensive, especially if you are traveling with small children. I also think that the food selections could have been better. There were few choices at the main grab and go restaurant. The staff were all friendly and helpful during our stay.
Stayed 4 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed here to celebrate 2 graduations in the family. The staff was very friendly and helpful. Housekeeping was fantastic and gave us everything we needed during our 5 night stay. The only negative thing about this property was bus transportation to the parks was very slow. Other than this, it was fantastic!
Stayed 5 nights in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property..very large and a bit confusing though..overall a very nice stay
Stayed 3 nights in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff!!! Great location!!!
Stayed 2 nights in May 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
I liked the proximity to Disney Springs and the fact that I had a full fridge, oven, stove, microwave, washer, dryer and dishwasher in my room. They aren't as many amenities as the Disney resort that we usually go to and the Arcades are closed, but we made good use of the available amenities. Nice fitness center.
Stayed 4 nights in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great deluxe studio with view for a third of the usual price!
Stayed 1 night in Apr 2021
Verified

8/10 Good

Sandra

Liked: Cleanliness, room comfort, communication

Great except transportation not good.

The property was absolutely beautiful and we are huge Disney fans but the transportation to and from the hotel to the parks and Disney springs was horrible. Extremely long sometimes waiting an hour. Our hotel consistently had long lines compared to other hotels. A number of times you would find people so frustrated they were yelling. Just be prepared to wait or take an Uber since no water taxis to Disney springs.
Stayed 3 nights in Mar 2021
Verified

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Old furniture. Parking fee you have to drive to your own room with plenty of parking. Rude front desk. Dirty room. Trash in baskets
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Landscaping on the property very well kept. The pool area are also well kept.
Stayed 6 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, excellently located to walk to Disney springs and regular busses. Great sized room with kitchenette, not a fan of sinks not being in the bathroom. Annoying both received a call and someone knocking on the door during nap time with the do not disturb sign on the door.
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

shaon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcome Home!

I love this resort! It actually feels like home!
Stayed 10 nights in Jul 2019
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and nice clean and comfy room with plenty of space. Would recommend
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gggrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
リニューアルもされて、部屋も清潔で広く、家族で過ごすには最高です。きちんと整備された自然に囲まれ、ディズニーの喧騒から離れてゆっくり疲れを癒すにはベストのホテルです。子供達もディズニーのあとはホテルのプールで存分に遊び充実したバカンスを過ごしました。
Stayed 5 nights in Jun 2019
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Just a lovely resort. I think the rooms need some updating, they seem a bit dated. They are clean, of course. Easy access to Disney Springs, plenty of buses around the clock to the other parks. It is quite a bit expensive, but if you are 6 people as we were, the deal is not so bad since you get 2 full bedrooms, 2 bathrooms and a kitchenette.
Stayed 5 nights in Feb 2019

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