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Galway Heights Hotel

4.0 star property
Hotel in Nuwara Eliya with free valet parking and fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Galway Heights Hotel

Front of property - evening/night
Front of property
Junior Suite, Non Smoking
Daily buffet breakfast (USD 12 per person)
Front of property - evening/night

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Upper Lake Rd, Nuwara Eliya, CP, 22200
  • Lake Gregory
    9 min walk
  • Galway Forest Reserve
    17 min walk
  • Assemblies of God Church Nuwara Eliya
    5 min drive
  • Kandy (KDZ-Polgolla Reservoir)
    165 min drive

Room options

View all photos for Deluxe Double or Twin Room, Non Smoking, Courtyard View

Deluxe Double or Twin Room, Non Smoking, Courtyard View

Deluxe Double or Twin Room, Non Smoking, Courtyard View

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Memory foam bed
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Double or Twin Room, Non Smoking, Mountain View

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Deluxe Double or Twin Room, Non Smoking, Mountain View

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Memory foam bed
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Frette Italian bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Superior Double Room, Non Smoking

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Frette Italian bed sheets
Memory foam bed
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Junior Suite, Non Smoking

Mountain view

Junior Suite, Non Smoking

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Frette Italian bed sheets
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double or Twin Room, Mountain View

Luxury Double or Twin Room, Mountain View | Mountain view

Luxury Double or Twin Room, Mountain View

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Memory foam bed
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

Similar properties

Property entrance
Grand Hotel
Pool
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Parking included
Free WiFi
4.4 out of 5, Excellent, (166)
The price is AU$465
for 1 night
includes taxes & fees
6 Nov - 7 Nov
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About the area

Nuwara Eliya

At Galway Heights Hotel you'll be within a 20-minute stroll of Lake Gregory and Galway Forest Reserve. Highlights at this hotel include a restaurant, free valet parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has concierge services. Added amenities include a free manager's reception, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .In proximity to this 4-property class Nuwara Eliya hotel you'll find Horton Plains National Park.

What's nearby

  • Lake Gregory - 9 min walk
  • Assemblies of God Church Nuwara Eliya - 5 min drive
  • Nuwara Eliya Golf Club - 6 min drive
  • Pedro Tea Factory - 6 min drive
  • Lover's Leap Waterfall - 6 min drive

Getting around

  • Haputale Railway Station - 55 min drive

Restaurants

  • ‪De Silva Foods - ‬5 min drive
  • ‪Ambal's Hotel - ‬5 min drive
  • ‪Pizza Hut - ‬5 min drive
  • ‪Grand Indian Restaurant - ‬5 min drive
  • ‪t-lounge by Dilmah - ‬5 min drive

About this property

Galway Heights Hotel

Hotel in Nuwara Eliya with free valet parking and fitness centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A fitness centre, a library, and a terrace are also featured at the business-friendly Galway Heights Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

  • 47 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Locker space
  • Bar or lounge
  • Dining venue
Galway Heights Hotel offers 47 accommodations with DVD players and minibars. Memory foam beds feature Frette Italian sheets and premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers and bidets.

This Nuwara Eliya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

Chinese (Mandarin), English, French, German, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • DVD player
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels
  • DVD player

Food and drink

  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Galway Heights Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 for adults and from USD 7 for children
  • Airport shuttle fee: USD 150 per vehicle (one-way)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Galway Heights Hotel Nuwara Eliya
Galway Heights Nuwara Eliya
Galway Heights Hotel Hotel
Galway Heights Hotel Nuwara Eliya
Galway Heights Hotel Hotel Nuwara Eliya

Frequently asked questions

What is the cancellation policy at Galway Heights Hotel?

Galway Heights Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Galway Heights Hotel?

Yep, Galway Heights Hotel has a free self car park and free valet parking.

What makes Galway Heights Hotel a romantic place to stay?

A lounge bar and late-night room service, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Galway Heights Hotel.

Does Galway Heights Hotel serve breakfast?

Yep, buffet breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Galway Heights Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Galway Heights Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Galway Heights Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Galway Heights Hotel?

No, pets and service animals are not allowed.

Galway Heights Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 53 reviews" "
Rating 8 - Good. 17 out of 53 reviews" "
Rating 6 - Okay. 4 out of 53 reviews" "
Rating 4 - Poor. 0 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Krishnamoorthy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Mind the step
Old colonial hotel, very decent. Staff were very nice. Restaurant not so good in taste. Carpets in the room needs change. No Airconditioned , because it’s cold you need heater. I found management didn’t do anything about the steps that just one step bit higher and front of my eyes 3 people tripped, including my wife. Not may people don’t understand why they tripped, but closer inspection just one step 2 cm higher than other. Not sure what health and safety in SriLanka doing about this.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kanishke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality by the staff and the hotel itself is clean and nice. Food from the in-house restaurant was pretty tasty and had a nice variety. Would definitely recommend this!
Stayed 2 nights in May 2024

2/10 Terrible

Sherika

Stayed 2 nights in May 2024

10/10 Excellent

Balarajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a pretty relaxed environment and the staff were awesome!
Stayed 2 nights in May 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel even if lacking character
We had a pleasant stay here. The rooms are comfortable, but there’s nothing special about the hotel itself. The location is very handy for a walk through Galway Park and it’s out of the bustle of town. Restaurant is fine. The surrounding area is a bit hilly if you want to walk around.
Stayed 1 night in Apr 2024

6/10 Okay

Kamani, London

Travelled with partner
Had more than enough night staff and they were helpful, but next day morning in the reception there was a young staff member who was managing the reception on his own could not even understand what I said, how to reply or speak English and how to print the closing bill to say there is nothing outstanding because I paid the dinner money when we had the meal and rest of the bill was already paid up front. This staff member running round in circle not knowing what to do and wasted almost more than 45 minutes of our time and made our day VERY, VERY MISERABLE... This should not be acceptable for a four star Hotel and I hope you consider paying for the inconvenience caused by your staff!!!
Stayed 1 night in Mar 2024

8/10 Good

Malcolm

Liked: Cleanliness, property conditions & facilities, room comfort
Colonial style and very friendly
Lovely charming stay in a colonial style ambiance
Stayed 1 night in Mar 2024

2/10 Terrible

Susan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
mountain view laughable, don’t bother with upgrade, sleeping in a room with a thousand pigeons on the roof is not fun , the shower smells like a sewer
Stayed 1 night in Feb 2024

10/10 Excellent

Anendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Galway Heights Hotel may not have happened as I had booked the wrong night for accommodation! Dilshan and the team went beyond expectations and found 2 rooms for our travelling group (the last 2!)...was kind enough to show us the room and see if it met our expectations and had them both freshened up so that we could be comfortable for the night. The team at this hotel bent over backwards to help us, the room was big, comfortable and clean and the team in the restaurant were just as nice (the dining room is a work of art). The only thing to be wary of is that the rooms let in a fair bit of noise, so don't forget to pack your ear plugs!
Stayed 1 night in Feb 2024

10/10 Excellent

HARIHAR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. We stayed for one night. Staff were very attentive and friendly. Highly recommended this place.
Stayed 1 night in Feb 2024

6/10 Okay

Raj

Liked: Staff & service
Average stay, rooms basic facilities, basic. Staff were helpful though.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ravitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean n confy rooms
Stayed 1 night in Dec 2023

8/10 Good

Shashi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Its more like a small boutique hotel. The facilities are limited and location is a bit inside. Its like more of a 3 star and the view is average but the staff is very helpful and friendly. The food is good but not great and the choice is limited. Its pocket friendly. Its fine for tourists with a medium bedget
Stayed 1 night in Nov 2023

10/10 Excellent

Shanee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent service from staff, very welcoming and professional. Great breakfast with good spread and comfortable room.
Stayed 1 night in Mar 2023

10/10 Excellent

Andreas Roland

Stayed 1 night in Jan 2023

10/10 Excellent

Vinosha

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2020

10/10 Excellent

Sarah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly , helpful especially in the dining room and with the bags on arrival /departure
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and the hotel is located away from busy area. Well maintained and pleasant to stay. House keeping was very good and the service was prompt. Very good breakfast including both continental and traditional Sri Lankan food. Only suggestion is the hotel should have a fan on hot days and minor facilities like hair dryer,
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming small hotel with personal touch. Well looked after by Arull in the bar! Steps into the hotel despite a disabled access filter on the search but they made a temporary ramp within a couple of hours.
Stayed 2 nights in Jan 2020

10/10 Excellent

Dickson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heartfelt Service
We were greeted warmly throughout the check in process. Our party of three booked two separate standard rooms but were "upgraded" to one big suite. Although we enjoyed the really spacious and luxurious suite, I found this a bit odd.
Stayed 1 night in Dec 2019

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Modern Hotel with warm and caring Staff
We had a very pleasant stay at the Galway Heights hotel in Nuwara Eliya. We were doing a tour of the Island so it was a very welcome stopover after leaving Gaille earlier that day. The roads are not very good in trying to get there, so you need to give yourself plenty of time. The hotel itself is a very modern building, and recently new, so it is a very nice place to stay. We were looked after so well by all the staff, and got a warm welcome, a comfy seat, and a refreshing drink, while a member of staff checked us in, which all happened so quickly that we were shown to our room in no time at all. Such fantastic service really means so much to tired guests who just want to get sorted, and get to their rooms, therefore we thank sincerely all the wonderful staff of the Galway Heights Hotel. For anyone interested in dining at this hotel, I have to say that the food is delicious, and well worth a try. We had such a wonderful young man look after us in the restaurant for all our meals. His name was Arul, and a more pleasant and friendly young man you could not find, we are so indebted to him for making our stay at the Galway Heights such a memorable one, and therefore because of his warm welcome and great attention to detail while we were there, would highly recommend this lovely Hotel and its caring staff in all departments to family and friends or anyone wishing to travel to that lovely area of Sri Lanka. Many Thanks to all from two very satisfied Irish Guests.
Stayed 1 night in Dec 2019

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in local hotel
Nice local hotel to stay in. Staff were very welcoming and the hotel has everything you need. We enjoyed the fresh omelette cooking station in the morning! nly downside was the room was cold, but we were giving a little heater to put on.
Stayed 1 night in Dec 2019