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Queen's Hotel

Property class: 3

Photo gallery for Queen's Hotel

A historic building with a central dome, multiple balconies, and arched windows.
A spacious room with a large bed, wooden flooring, a sitting area with chairs, a television, and a door.
A large dining hall with multiple tables set for service, ceiling fans, and chandeliers.
A swimming pool with lounge chairs and a small table, surrounded by greenery and buildings.
A grand lobby with a marble floor, a central floral arrangement, a reception desk, and a staircase with a wooden railing.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View map
D S Senanayake Veediya, Kandy
  • Place, Kandy Lake
    ‪1 min walk‬
  • Place, Temple of the Tooth
    ‪3 min walk‬
  • Place, Royal Palace of Kandy
    ‪5 min walk‬

Room options

View all photos for Family Room

A hotel room with a bed, bedside table, lamp, chair, and a television mounted on the wall.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite

A room with a curved ceiling, a round table with a book and vase, two beige armchairs, a wooden cabinet, and a view of greenery through large windows with curtains.

Executive Suite

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 32 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Junior Suite

  • Lake view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

A hotel room with a bed, a desk with a computer, a chair, a table with a vase, and a window with curtains.

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

About the area

Kandy

Queen's Hotel puts you in the heart of Kandy, within steps of Kandy Lake and Kandy City Centre. Highlights at this Colonial hotel include 2 restaurants, an outdoor swimming pool and free valet parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include 3 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of an airport shuttle. .Places within a 5-minute walk of this 3-property class Kandy hotel include Natha Devale and Wales Park.

What's nearby

  • Kandy Lake - 1 min walk - 0.1 km
  • Temple of the Tooth - 3 min walk - 0.3 km
  • Udawatta Kele Sanctuary - 5 min walk - 0.5 km
  • Royal Palace of Kandy - 5 min walk - 0.5 km
  • Wales Park - 5 min walk - 0.5 km

Getting around

  • Kandy Railway Station - 11 min walk
  • Colombo (CMB-Bandaranaike Intl.) - 161 min drive

Restaurants

  • ‪Balaji Dosai - ‬1 min walk
  • ‪Sky Lounge - ‬3 min walk
  • ‪Kandyan Muslim Hotel - ‬4 min walk
  • ‪Lake Front Café - ‬3 min walk
  • ‪Soul Food - ‬5 min walk

About this property

Queen's Hotel

Queen's Hotel offers its guests an outdoor pool and a children's pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Queen's Hotel. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this Colonial Kandy hotel.

  • 91 guestrooms or units
  • 2 dining venues
  • Built in 1841
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Queen's Hotel offers 91 accommodations with minibars and a safe. Rooms open to balconies. Cable televisions are provided.

Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and toothbrushes and toothpaste. This Kandy hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 8 for adults and USD 4 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 1841
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Queen's Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 8 for adults and from USD 4 for children
  • Airport shuttle fee: USD 75 per room (one-way)
  • Airport shuttle fee per child: USD 75
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Queen's Hotel Kandy
Queen's Kandy
Queens Hotel Kandy
Queen's Hotel Hotel
Queen's Hotel Kandy
Queen's Hotel Hotel Kandy

Frequently asked questions

What is the cancellation policy at Queen's Hotel?

Queen's Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Queen's Hotel?

Yep, Queen's Hotel has free valet parking.

Does Queen's Hotel have a pool?

Queen's Hotel has an outdoor pool and a kids' pool.

What makes Queen's Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Queen's Hotel.

Does Queen's Hotel serve breakfast?

Sure does, buffet brekkie is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Queen's Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Queen's Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Queen's Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Queen's Hotel?

No, pets and service animals are not allowed.

Queen's Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 55 out of 193 reviews
Rating 8 - Good. 75 out of 193 reviews
Rating 6 - Okay. 33 out of 193 reviews
Rating 4 - Poor. 16 out of 193 reviews
Rating 2 - Terrible. 14 out of 193 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are visiting Kandy, Queen’s Hotel should be your first choice. Everything you want is there, and in addition you stay in a hotel that has one of the most important heritage value. Easy access to town, the lake, and the temple that house the Tooth Relic makes Queen’s strategically the best location in Kandy.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was wonderful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay as a family with little kid. Rooms were clean and housekeeping was available every day. Front desk staff was very helpful and attentive. Front desk made an effort to pack us small breakfast for the road as we checked out every early in the morning. It is a beautiful property in the center of the city and in front of the Tooth relic temple.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great Hotel
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historic hotel with a huge charm factor. My room was enormous with three balconies, and the staff was very welcoming and professional. I especially enjoyed tea and coffee in the outdoor private garden and pool area. The location was central and convenient. I always felt safe and welcomed.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Cool historical hotel in central location. Recommend the courtyard/ non city view rooms because it is centrally located and the road is busy. We stayed for one night and it was perfect to see what we wanted to see in kandy.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
They upgraded us to a suite facing the lake, allowed us early checkin. Comfortable, good hotel. Easy acceas ro the temple and Cultural dance center and restaurants.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Yes it was very good.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely welcoming staff at reception! Super quiet room except for wonderful birdsong in the morning. Beautiful old furniture, artefacts , brass lift, wooden flooring …. Nice swimming pool too!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Our stay was wonderful, we were lucky enough to have one of the newly renovated rooms at the hotel. The hotel staff were very polite and accommodating and the hotel is very centrally located - easy walk to the Temple of the Tooth Relic, eateries and shops.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Really nice stay at the queens hotel. Great location. Staff amazing. Slightly dated. But that was part of its charm.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is more than hundred years old hotel and that is one of the reason I like this place. The hotel is well maintained. Old polished floors and wall fittings are still there. Yet my room had a nice modern bathroom. Everyone who made my stay comfortable were kind, friendly and ready to help. Thank you to all of them.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
The room is overall good with this over 100 year old building. Some might needed be maintained. But I am happy with the hotel and staff services. I will definitely staying here again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful old hotel with great staff! Restaurant provided buffet meals at a reasonable price.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property in a very convenient and safe location. Very friendly and helpful staff.
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The property was rundown. It’s a shame because it could be beautiful if the owners spent some money on the up keep of what was once a beautiful property
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and on hand for everything and anything from reception and security to waiters and chefs. The pool attendant and gardener were also excellent
Stayed 11 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent charming old colonial hotel. A bit old, but it makes up for it with tonns of charm, and very friendly and helpfull staff. Would definently recommend.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness

Victorian Experience

A truely Victorian experience. The hotel has kept all its original charm while adding modern luxuries where needed.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went above and beyond to assist me with all my needs. If you’re traveling in the area, I cannot recommend this hotel enough! The staff is incredibly warm and accommodating, making your stay truly enjoyable. Everything about my experience was exceptional.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This is an old hotel from Brits period. It is decently modern with hot/cold water showers comfortable beds with good linen. And the staff that work there are the most kindest and helpful people. Lovated right by the Buddhist Holy site, TheTemple of Tooth and the ancient lake, it is also very close for shopping as well Unlike many hotels in Kandy built on the mountain sides that require uphill downhill walksor TukTuks, Queens Hotel is right in the city. Only thing not to do is walking in the evening around the lake since all the birds in the world come to roost on trees around the lake. If you want to do a walk, go to the opposite side of the lake where paths are way from tree line.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very central. Very close to main attraction daladaha maligawa.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect accommodation in Kandy

The staff is very friendly and professional, upgraded our room and allowed us to check in early. The room is so beautiful and high-end. Location is super convenient, short walk to the tooth temple, at lake with beautiful views, surrounded by shopping stores. There was loudly construction sounds around 2pm, that disturbed the sleep.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Amazing location

Old historic hotel. Amazing location. Serviceminded staff. Downside; too many big tour groups use this hotel, so not so cosy, when you come as the only ones not part of a large group
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good for business because of WIFI condition. LIght control at the bed side is very convenient
Stayed 3 nights in Feb 2024