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Sheraton Kosgoda Turtle Beach Resort

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Sheraton Kosgoda Turtle Beach Resort

2 bars/lounges, swim-up bar, poolside bar, beach bar
Reception
Premium bedding, down duvets, pillow-top beds, minibar
Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers
Suite, 1 Bedroom, Non Smoking, Ocean View | Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Spa
The current price is AU$262
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
1 OKANDA RD, HIDDARUWA, NAAPE, Kosgoda, 80570
  • Kosgoda Beach
    ‪2 min walk‬
  • Galbokka Sea Turtle Conservation & Research Center
    ‪3 min drive‬
  • Ahungalla Beach
    ‪6 min drive‬

Room options

View all photos for Room, 2 Single Beds, Non Smoking, Garden View

Room, 2 Single Beds, Non Smoking, Garden View

Room, 2 Single Beds, Non Smoking, Garden View

Highlights

Outdoor play area
Balcony
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 69.0 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking, Ocean View

Presidential Suite, 2 Bedrooms, Non Smoking, Ocean View

Presidential Suite, 2 Bedrooms, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Sea view
  • 210 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers

Room, 1 King Bed, Non Smoking, Garden View

Highlights

Outdoor play area
Balcony
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 69.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Single Beds, Non Smoking, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Ocean view
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Highlights

Outdoor play area
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Ocean view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • Ocean view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Garden View

Studio Suite, 1 King Bed, Non Smoking, Garden View | Pool

Studio Suite, 1 King Bed, Non Smoking, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 102 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Kosgoda

A luxury stay in Kosgoda awaits you at Sheraton Kosgoda Turtle Beach Resort. You'll be 0.2 km (0.1 mi) from Kosgoda Beach and 3 km (1.9 mi) from Ahungalla Beach. Highlights at this beachfront hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Shine Spa can include deep-tissue massages, reflexology and mani/pedis along with access to the sauna and steam room. The family restaurant, S Kitchen, serves local and international cuisine and is open for breakfast, lunch and dinner. SHO Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Spend the day at the beach and enjoy the on-site outdoor swimming pool, free kids' club and 24-hour gym. 5274 square feet (490 square metres) of event facilities include 2 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a steam room. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free beach shuttle. .In proximity to this 5-property class Kosgoda hotel you'll find Bentota Beach.

What's nearby

  • Kosgoda Beach - 2 min walk - 0.2 km
  • Galbokka Sea Turtle Conservation & Research Center - 3 min drive - 1.9 km
  • Kosgoda Turtle Hatchery - 3 min drive - 2.9 km
  • Ahungalla Beach - 6 min drive - 3.0 km
  • Bentota Beach - 22 min drive - 12.2 km

Getting around

  • Aluthgama Railway Station - 19 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 108 min drive

Restaurants

  • ‪Amal Restaurant - ‬10 min drive
  • ‪Chaplon Tea Center - ‬9 min drive
  • ‪Captain's Boat House - ‬7 min drive
  • ‪Jungle Beach Restaurant & Watersport Ahungalla - ‬3 min drive
  • ‪Mangrove Cave Restaurant - ‬7 min drive

About this property

Sheraton Kosgoda Turtle Beach Resort

Luxury hotel on the beach, with outdoor pool
You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton Kosgoda Turtle Beach Resort such as a complimentary children's club and an outdoor pool.

A free manager's reception is offered daily. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a 24-hour health club and a steam room. Free self parking is available.

This 5-star Kosgoda hotel is smoke free.

  • 172 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • 5274 sq ft of conference space
  • 490 sq. m of conference space
  • Built in 2020
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised kid's activities
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Sheraton Kosgoda Turtle Beach Resort offers 172 air-conditioned accommodations, which are accessible via exterior corridors, and features all-in-one washer/dryers and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Shine Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English

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4.3 out of 5, Excellent, 203 reviews
The price is AU$299
includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Restaurants on site

  • Olive Bar & Restaurant
  • Ridleys
  • S Kitchen
  • SHO Lounge

Things to do

  • 24-hour health club
  • Bicycle tours
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Steam room
  • Table tennis
  • Volleyball
  • Yoga classes

Family friendly

  • All-in-one washer/dryer
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 2 meeting rooms
  • 5,274 square feet of conference space

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Area rugs in public areas
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet (61 centimetre high)
  • Handrails in hallways (81 centimetre high)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat (84 centimetre high)
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • All-in-one washer/dryer
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Kosgoda Turtle Beach Resort

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 145
  • Christmas Eve (24 December) Gala Dinner per child: USD 72.50 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 275
  • New Year's Eve (31 December) Gala Dinner per child: USD 137.50 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 for adults and from USD 11 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Kosgoda Turtle Beach
Sheraton Kosgoda Turtle Beach Resort Hotel
Sheraton Kosgoda Turtle Beach Resort Kosgoda
Sheraton Kosgoda Turtle Beach Resort Hotel Kosgoda

Frequently asked questions

What is the cancellation policy at Sheraton Kosgoda Turtle Beach Resort?

Sheraton Kosgoda Turtle Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Kosgoda Turtle Beach Resort?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Sheraton Kosgoda Turtle Beach Resort on 27 Apr 2025 start from AU$262.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Kosgoda Turtle Beach Resort?

Yep, Sheraton Kosgoda Turtle Beach Resort has a free self car park.

Are there any beaches close to Sheraton Kosgoda Turtle Beach Resort?

Yep, Sheraton Kosgoda Turtle Beach Resort is a short 2-minute walk from Kosgoda Beach. Fun beach activities include snorkelling, waterskiing and windsurfing. You can also find motor boats and boat tours.

Is there a spa on site at Sheraton Kosgoda Turtle Beach Resort?

Yep, Shine Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does Sheraton Kosgoda Turtle Beach Resort have a pool?

Sheraton Kosgoda Turtle Beach Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Sheraton Kosgoda Turtle Beach Resort?

Sheraton Kosgoda Turtle Beach Resort features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Sheraton Kosgoda Turtle Beach Resort a romantic place to stay?

Couples spa treatments and al fresco dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Kosgoda Turtle Beach Resort.

Is Sheraton Kosgoda Turtle Beach Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Sheraton Kosgoda Turtle Beach Resort is a hit with families.

Does Sheraton Kosgoda Turtle Beach Resort serve breakfast?

Yeah, buffet brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sheraton Kosgoda Turtle Beach Resort?

No, Sheraton Kosgoda Turtle Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Kosgoda Turtle Beach Resort?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Kosgoda Turtle Beach Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Kosgoda Turtle Beach Resort?

No, pets and service animals are not allowed.

Sheraton Kosgoda Turtle Beach Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 12 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel! The welcome was amazing!!! The rooms were beautiful. The pool was amazing! It’s right on the beach! The food was exxxxxcellent!!! We will stay here again. One of our favorite hotels in all of Sri Lanka! Madhushan helped us with our bags and was very helpful! Krishmal cleaned our room and it was SPOTLESS!! So clean and beautiful! We really appreciated each of the staff who served us. We will be back! Excellent job!

8/10 Good

sudhir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good times , the staff was very attentive and friendly
Stayed 4 nights in Aug 2024

10/10 Excellent

A P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Gayanga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax
Stayed 1 night in Apr 2024

10/10 Excellent

Mindaugas, Vilnius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good plc to spend time
Stayed 3 nights in Nov 2023

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2023

8/10 Good

Nimesh

Stayed 2 nights in Mar 2023

10/10 Excellent

Sultanah Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place! The staff were all friendly and very attentive they made sure we had a comfortable stay and provided everything we needed. The hotel is situated by the beach also includes a big pool and a nice pool bar. I’d definitely visit again! It’s a place for everyone, family, friends and couples
Stayed 5 nights in May 2022

10/10 Excellent

EISSA, DOHA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel nice food
Stayed 1 night in Mar 2022

2/10 Terrible

Fouzia

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible séjour !!!!

Propreté et service inexistants. Le personnel passe son temps à vouloir vous soutirer de l’argent. Nous avons payé 2 fois les courses des chauffeurs proposés par l’hôtel Le prix du check out est à la tête du client sans aucune logique (même prix quelque soit le type de chambre) Prélèvement sur la carte sans prévenir la veille du départ Prix des petits déjeuner facturés le double du tarif normal Prix des soins spa affichés hors taxe sans prévenir Non respect des indications DND (ne pas déranger). Le personnel frappe et entre dans votre chambre. Chaussons usagés donnés dans les chambres. Plage payante pour les transats Un séjour épuisant tant il fallait esquiver les arnaques et rappeler les bons usages d’un service 5 étoiles !!!
Stayed 5 nights in Dec 2022