Sheraton Fallsview Hotel

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa

Photo gallery for Sheraton Fallsview Hotel

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Creator video
1 bedroom, premium bedding, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
The current price is AU$241
includes taxes & fees
13 Oct - 14 Oct

Explore the area

View map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Casino Niagara
    ‪3 min walk‬
  • Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Fallsview Casino
    ‪18 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪39 min drive‬

Room options

Room, 1 King Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(141 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 32 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(144 reviews)

Highlights

Balcony
Fireplace
Private indoor hot tub
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (No View)

7.2 out of 10
Good
(164 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking, City

8.2 out of 10
Very good
(84 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(159 reviews)

Highlights

Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
  • 27 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Bathtub

8.8 out of 10
Excellent
(149 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 30 sq m
  • 1 bedroom
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(154 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
  • 39 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(122 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 35 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, City

8.4 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(219 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(114 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 30 sq m
  • Park view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed (View)

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 24 sq m
  • Water view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Niagara Falls

A family-friendly stay in the heart of Niagara Falls awaits you at Sheraton Fallsview Hotel. You'll be within steps of Oakes Garden Theatre and within a short 5-minute stroll of Queen Victoria Park. Highlights at this hotel include 2 restaurants, a full-service spa and a casino. .A day of pampering can include hot stone massages, aromatherapy and Ayurvedic treatments along with access to the hot tub. The fine-dining restaurant, Massimo’s Italian, serves Italian cuisine and is open for dinner. Niagara Vines Lobby Wineb is the hotel's own wine bar, serving drinks along with dinner. Enjoy the water park, indoor swimming pool, outdoor swimming pool and 24-hour gym. Business travelers can take advantage of 18 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 11 AM. There's also valet parking, along with the convenience of a free casino shuttle. .Sights within a 10-minute walk of this 4-property class Clifton Hill hotel include Fallsview Indoor Waterpark and Casino Niagara.

What's nearby

  • Clifton Hill - 2 min walk - 0.2 km
  • Casino Niagara - 3 min walk - 0.3 km
  • Fallsview Indoor Waterpark - 5 min walk - 0.5 km
  • Fallsview Casino - 18 min walk - 1.5 km
  • Horseshoe Falls - 3 min drive - 1.8 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • ‪Falls Avenue Resort - ‬2 min walk
  • ‪SkyWheel - ‬8 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Kelsey's - ‬4 min walk
  • ‪Wendy's - ‬2 min walk

About this property

Sheraton Fallsview Hotel

Family-friendly hotel with 2 restaurants and full-service spa
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 18 meeting rooms. A casino, an outdoor pool, and an indoor pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

  • 669 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Casino
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 45 per night; includes in/out privileges)
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Breakfast Buffet on 13
  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby Wineb
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 42.95 for adults and from CAD 21.48 for children
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Self-parking fee: CAD 45 per night (in/out privileges)
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Sheraton Fallsview Hotel?

Sheraton Fallsview Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Fallsview Hotel?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Sheraton Fallsview Hotel on 13 Oct 2025 start from AU$240.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Fallsview Hotel?

Yep, Sheraton Fallsview Hotel has a self car park with in/out privileges for CAD 45 per night.

Is there a spa on site at Sheraton Fallsview Hotel?

Yep, there is an onsite spa at Sheraton Fallsview Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Sheraton Fallsview Hotel have a pool?

Yep, and guests love it! Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

Does Sheraton Fallsview Hotel have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sheraton Fallsview Hotel?

Sheraton Fallsview Hotel features a full-service spa, an outdoor pool and an indoor pool.

What makes Sheraton Fallsview Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sheraton Fallsview Hotel.

Is Sheraton Fallsview Hotel family-friendly?

You bet! With amenities such as a children's pool, an arcade and a water park, it's no surprise that Sheraton Fallsview Hotel is a hit with families.

Does Sheraton Fallsview Hotel serve breakfast?

Yeah, our travelers adore the buffet breakfast here! Served daily from 7 AM to 11 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Sheraton Fallsview Hotel?

No, Sheraton Fallsview Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Fallsview Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Fallsview Hotel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Fallsview Hotel?

No, pets are not allowed.

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3670 out of 6707 reviews
Rating 8 - Good. 1465 out of 6707 reviews
Rating 6 - Okay. 715 out of 6707 reviews
Rating 4 - Poor. 379 out of 6707 reviews
Rating 2 - Terrible. 478 out of 6707 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a falls view room and were able to access an early check in. This was terrific. Well worth the upgrade to a Fallsview room with an opening window to get photos without reflections from glass. Spectacular views from our 18th floor room. Room was large and comfortable with 2 QB and spacious sitting area. Perfect location for all sightseeing. We had buffet breakfast - adequate, but nothing to rave about. Breakfast doesn’t start until 8am which is very late and inconvenient for early risers or early departures. We had buffet dinner on 1 night. Again, not a wide range of food but cost was only $49pp. Indoor pool had limited hours of 8am-9pm. Would have preferred a 6am or 7am opening for exercise. Pool was very shallow 1.2 metre deep. Would recommend this hotel - I believe the pick of locations for Niagara Falls and quality accommodation.
Stayed 2 nights in Sep 2025

8/10 Good

Taylor

Liked: Staff & service
We enjoyed how close we were to Clifton Hill as well as the outdoor pool.
Stayed 1 night in Jun 2025

8/10 Good

MARIA ISABEL

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Next time
Stayed 1 night in Jun 2025

10/10 Excellent

Sherrilyn

Travelled with family
Liked: Cleanliness
Property was neat, clean and very convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Giselle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice convenient location. No problems and provided a crib.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laser Brookes, Stamford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to the falls and walkable, very accessible.
Stayed 2 nights in Jun 2025

10/10 Excellent

shelia

Travelled with family
Liked: Cleanliness, property conditions & facilities
The Concierge staff was excellent, especially Jack, very, nice, friendly and informative. The buffert was good, just needed more option's. The only problem was, the 20th floor hallway was extremly too cold.
Stayed 3 nights in Jun 2025

8/10 Good

Toni

Travelled with partner
Liked: Amenities
Awesome location to the Falls and attractions. Hotel rooms need to be updated though.
Stayed 3 nights in Jun 2025

10/10 Excellent

William, Milford

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandra L.

Stayed 2 nights in Jun 2025

6/10 Okay

Bahram

Liked: Cleanliness, property conditions & facilities, room comfort
Nearby waterfalls.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rafelyna

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and great view
Stayed 1 night in Jun 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay if you want to be within walking distance to most people hongs related to Niagara Falls. And if you do drive, parking in and out is easy to navigate
Stayed 3 nights in Jun 2025

10/10 Excellent

Yosef

Stayed 3 nights in Jun 2025

8/10 Good

William

Stayed 2 nights in May 2025

4/10 Poor

William R

Travelled with family
Disliked: Staff & service, property conditions & facilities

Bait and switch

It felt like we were charged for every little thing. We had to pay for parking. They advertise the water park but by the way it costs extra. They have onsite restaurants but you can't find prices on their site. Our rooms window looked out into a concrete box with skylights a couple of floors up. I'm sure they had some of the extra costs listed somewhere but it felt like a bait and switch. Beds were comfortable, bathroom floor had hair on it. The rooftop pool was enjoyable with a nice view.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gregory

Stayed 2 nights in Jun 2025

8/10 Good

Mihai

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic location, great amenities, great hotel overall. Just a few drawbacks: - because of its popularity and location, check-in times are atrocious. Suggestion for hotel: Have a lock-box style place where you place keys for rooms that are ready. You send an SMS with the code to the lockbox to the party when the room is ready. They arrive, they take the key, boom, job's done! - elevator wait times can be hairy at peak hours. There are only 3 elevators that go to floors 13-22 so that means you'll have to wait sometimes quite a few minutes for an elevator
Stayed 2 nights in Jun 2025

4/10 Poor

Sara

Travelled with partner
Staff were terrible. Didn’t really care about the conditions of the room after room service. They said they will return one night for you to compensate or experience. They never did overall but disappointing, but the room view was outstanding..
Stayed 1 night in May 2025

10/10 Excellent

Mackenzie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
First time staying here, will definitely stay here again. The view was AMAZING! Everything is walkable distance from the hotel as well.
View from my room
View from my room
View from my room
Stayed 2 nights in Jun 2025

2/10 Terrible

Taylor

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The buffet is terribly over-priced considering what's available. The rest of the hotel was amazing.
Stayed 2 nights in Jun 2025

2/10 Terrible

Abolfazl

The hotel was very good. EXPEDIA was the PROBLEM!!! We paid for a room with two queen beds, fall view and equipped with JET TUB. But, expedia Booked a regular one. However it charged us for the expensive room!! Even Expedia charged us 100 CAD more than the real reservation fee! Totally untrusted!!
Stayed 1 night in Jun 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Hanna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was good. Only thing is my brothers room did not have a window. The view was a wall.
Stayed 2 nights in Jun 2025