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Marriott Niagara Falls Fallsview Hotel & Spa

4.0 star property
Riverside hotel with full-service spa and 24-hour fitness centre

Photo gallery for Marriott Niagara Falls Fallsview Hotel & Spa

Exterior
Creator video
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
Executive Suite, Multiple Beds | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
The current price is AU$266
includes taxes & fees
3 Jan - 4 Jan 2026

Explore the area

View map
6740 Fallsview Blvd, Niagara Falls, ON, L2G3W6
  • Place, Queen Victoria Park
    ‪1 min walk‬
  • Place, Fallsview Casino
    ‪5 min walk‬
  • Place, Niagara Falls Convention Centre
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds (Falls)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Queen Beds (Falls)

9.0 out of 10
Wonderful
(210 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 33 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(41 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 41 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(160 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 33 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(94 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Multiple Beds

Executive Suite, Multiple Beds

Executive Suite, Multiple Beds

7.8 out of 10
Good
(72 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Pillow-top bed
Premium bedding
  • 40 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(57 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 33 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

8.6 out of 10
Excellent
(60 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

8.6 out of 10
Excellent
(141 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.1 out of 5, Very good, 13,427 reviews
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About the area

Niagara Falls

At Marriott Niagara Falls Fallsview Hotel & Spa you'll be within just a 10-minute stroll of Queen Victoria Park and Fallsview Casino. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Burning Springs Spa & Thermal Pools can include deep-tissue massages, hydrotherapy and mani/pedis along with access to the sauna and hot tub. The steakhouse, Morton's Grille, serves American cuisine and is open for dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, Hot tub, steam room and pool loungers. 2416 square feet (224 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 11 AM. There's also valet parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 4-property class Fallsview South hotel include Horseshoe Falls and Casino Niagara.

What's nearby

  • Queen Victoria Park - 1 min walk - 0.1 km
  • Journey Behind The Falls - 3 min walk - 0.3 km
  • Fallsview Casino - 5 min walk - 0.4 km
  • Niagara Falls Convention Centre - 5 min walk - 0.5 km
  • OLG Stage at Fallsview Casino - 6 min walk - 0.6 km

Getting around

  • Niagara Falls Station - 12 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 51 min drive

Restaurants

  • ‪Niagara Brewing Company Taproom - ‬7 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Grand Buffet - ‬7 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Table Rock House - ‬20 min walk

About this property

Marriott Niagara Falls Fallsview Hotel & Spa

Riverside hotel with full-service spa and 24-hour fitness centre
Marriott Niagara Falls Fallsview Hotel & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, 8 meeting rooms, and limo/town car service are available. Event space at this hotel measures 2416 square feet (224 square metres) and includes conference space. A 24-hour fitness centre, a steam room, and spa services are also featured at the business-friendly Marriott Niagara Falls Fallsview Hotel & Spa. An area shuttle within 2 kilometres and a bus station shuttle are available for a fee. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

  • 1 building
  • 432 guestrooms or units
  • 23 levels
  • 2416 sq ft of conference space
  • 224 sq. m of conference space
  • Built in 1998
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Marriott Niagara Falls Fallsview Hotel & Spa offers 432 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Niagara Falls hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Burning Springs Spa & Thermal Pools has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Similar properties

Exterior
Niagara Falls Marriott on the Falls
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 3,334 reviews
The price is AU$255
includes taxes & fees
1 Jan - 2 Jan 2026
Niagara Falls Marriott on the Falls

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 2 kilometres
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Parking on site (CAD 50 per day; includes in/out privileges)
  • Valet parking on site (CAD 70 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: CAD 34.95 for adults and CAD 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge
  • Morton's Grille
  • Starbucks®
  • Terrapin Cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Steam room
  • TV in common areas
  • Wine tours

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,416 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On a river
  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 34.95 for adults and from CAD 17.50 for children
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Fee for in-room wired Internet: CAD 15.95 per day (rates may vary)
  • Self-parking fee: CAD 50 per day (in/out privileges)
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel Niagara Falls Fallsview
Marriott Niagara Falls Fallsview
Marriott Niagara Falls Fallsview Hotel
Niagara Falls Fallsview Hotel
Niagara Falls Fallsview Marriott
Marriott Niagara Falls Fallsview Hotel And Spa
Marriott Niagara Falls Fallsview Hotel Niagara Falls
Niagara Falls Marriott
Marriott Niagara Falls Fallsview Hotel & Spa Hotel
Marriott Niagara Falls Fallsview Hotel & Spa Niagara Falls
Marriott Niagara Falls Fallsview Hotel & Spa Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Marriott Niagara Falls Fallsview Hotel & Spa?

Marriott Niagara Falls Fallsview Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marriott Niagara Falls Fallsview Hotel & Spa?

As of 21 Dec 2025, prices found for a 1-night stay for 2 adults at Marriott Niagara Falls Fallsview Hotel & Spa on 3 Jan 2026 start from AU$266.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marriott Niagara Falls Fallsview Hotel & Spa?

Yep, Marriott Niagara Falls Fallsview Hotel & Spa has a self car park with in/out privileges for CAD 50 per day. A self car park is also available, for a fee.

Is there a spa on site at Marriott Niagara Falls Fallsview Hotel & Spa?

Yep, Burning Springs Spa & Thermal Pools is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Marriott Niagara Falls Fallsview Hotel & Spa have a pool?

Marriott Niagara Falls Fallsview Hotel & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

What makes Marriott Niagara Falls Fallsview Hotel & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Marriott Niagara Falls Fallsview Hotel & Spa.

Is Marriott Niagara Falls Fallsview Hotel & Spa family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Marriott Niagara Falls Fallsview Hotel & Spa is a hit with families.

Does Marriott Niagara Falls Fallsview Hotel & Spa serve breakfast?

Yep, guests enjoy the buffet brekkie here! Available daily between 6:30 AM and 11 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Marriott Niagara Falls Fallsview Hotel & Spa?

No, Marriott Niagara Falls Fallsview Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Marriott Niagara Falls Fallsview Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Marriott Niagara Falls Fallsview Hotel & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Marriott Niagara Falls Fallsview Hotel & Spa?

No, pets are not allowed.

Marriott Niagara Falls Fallsview Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2166 out of 3597 reviews
Rating 8 - Good. 731 out of 3597 reviews
Rating 6 - Okay. 333 out of 3597 reviews
Rating 4 - Poor. 175 out of 3597 reviews
Rating 2 - Terrible. 192 out of 3597 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything was great. There were two small items that needed attention, a slow tub drain and an odor in the air ventilation. The view from the room was amazing, however, the windows were not ideal as there were water drop ditrt covering them. We received a letter saying the hotel was a dressing the dirty windows starting this week. It is a good hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Graig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay!!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the place was excellent and I would recommend. We paid for premium fallsview rooms and the view was really great, but the downside was that the windows were so dirty (outside, not inside) that it was hard to see and pictures were pretty well impossible. I'm not blaming the hotel; they can't wash the outsides constantly, but it was a shame. Staff was excellent, especially the folks at valet.
Stayed 1 night in Sep 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of both falls from the window. Convenient walk to table rock and the bus that takes you to all the stops. I would absolutely recommend the view, at least once in your life. It was breathtaking.
Stayed 1 night in Sep 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ayush, Toronto

Stayed 2 nights in Aug 2025

10/10 Excellent

Malek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular View

The view from the room was stunning! The room was clean and comfortable.
Stayed 3 nights in Sep 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so friendly. Our room was very clean and comfortable except for one side of the bed was broken There was a visible dip in the bed and when I pushed on it it collapsed. Luckily it was a king bed so I could scoot over and sleep in the middle and it was so comfortable. The view was amazing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wejdan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean inside, nice, the view was so amazing but it needs to be cleaner outside the building.
Stayed 1 night in Sep 2025

8/10 Good

Richard F, Chesapeake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our stay. Check in was not good. Called and messaged hotel two days prior and day of arrival to tell them we would like to be able to check in early. Due to our all day travel and 1300 arrival we requested to check in early, sat in the lobby for three hours while doubling checking and at 4 pm they let us check in because that was “check in time”. Wasn’t treated like a member even though I am because I used Expedia
Stayed 4 nights in Sep 2025

10/10 Excellent

Jared

Stayed 1 night in Sep 2025

10/10 Excellent

Tad, Heath

Travelled with group
Liked: Amenities
Very nice hotel and wonderful view!
Stayed 3 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort with a view!

We loved our stay! The view was amazing and fireworks could be seen every night, as well as close up of horseshoe falls. Closest hotel to this falls. Starbucks In lobby. Walking distance to restaurants and rail system taking you down to all the Falls activities.
Stayed 2 nights in Sep 2025

6/10 Okay

Diann

Liked: Cleanliness, room comfort

Nice not awesome

The view was wonderful and amenities not any better than any other three star hotel. It was nice but not awesome.
Stayed 1 night in Sep 2025

6/10 Okay

Charles, Escondido

Stayed 3 nights in Sep 2025

8/10 Good

Rashid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking charge was expensive then the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Shanece

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Jim

Travelled with family
Liked: Staff & service, property conditions & facilities
Wonderful view
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Our room had a fantastic view of the Falls and was quiet. The staff at the hotel and the spa were extremely helpful and friendly. The spa was amazing!
Stayed 2 nights in Sep 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Lawrence, Providence

Travelled with family
Disliked: Cleanliness, staff & service
I booked through Expedia and paid for a “falls view” room. The hotel staff put us in a lower level river view room. View was blocked by a tree line and when I asked the staff about it the staff insisted that’s what I booked when I know for a fact that I didn’t. When I checked my receipt my receipt said that a city view room was booked. I don’t know what is going on with Expedia or the hotel but I don’t think that’s something that should be mixed up. ALSO, I felt like I was getting bit by something and after further inspection I noticed the room was infested with ants. I wish I could post the video I had recorded on here because when I tell you the ants were all throughout the carpet and chair. I mean it was a lot. Pillow cases had these giant disgusting stains on the underside it’s like the staff didn’t even bother changing them they just turned them over. Some of the staff were rude, as well. The manager that moved us to another room was kind but other than that the staff didnt seem very hospitable. Hotel is in a decent spot. That’s really the only good thing about it.
Stayed 3 nights in Sep 2025

2/10 Terrible

Brendan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The air conditioning throughout the property was not on for some odd reason and when serving breakfast it was extremely hot and uncomfortable as if we were in the kitchen my wife and I decided to go elsewhere for for breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

brent

Stayed 2 nights in Sep 2025

10/10 Excellent

Lesliann, Mount Washington

Stayed 2 nights in Sep 2025